# Page 24 | Venmo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Venmo the right Payment Processing solution for you? Explore 9288 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/222572/Venmo-/reviews

---

Venmo

4.7 (9288)

[View alternatives](https://www.capterra.com/p/222572/Venmo-/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated June 3rd, 2026

# Page 24 - Reviews of Venmo

## Showing most helpful reviews

Showing 576-600 of 9288 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Katie H.  
Dir of Finance and Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Venmo is convenient "

January 25, 2022

5.0

Venmo is the solution to late payments and snail mail. No more trips to the bank!

Pros

So many people are familiar with Venmo and already have an account. The app is super user friendly. This has really streamlined our process.

Cons

There is not anything we don’t like so far!

Alternatives considered

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

Reason for choosing Venmo

Pricing and how user friendly it is.

Review Source

LW

Larissa W.  
Creator  
Online Media  
Used the software for: 2+ years

### "Venmo is quick & reliable "

July 18, 2023

5.0

Venmo is a safe and secure way for me to move my money. I never have any doubt if my money is going to be transferred in time

Pros

Fast and easy transfers make paying people a breeze

Cons

Nothing, I prefer Venmo over most of the other apps

Reason for choosing Venmo

Fees

Review Source

ES

Elizabeth S.  
Homemaker  
Arts and Crafts  
Used the software for: 2+ years

### "Venmo VS Cashapp"

June 25, 2021

4.0

I’ve had a great experience with Venmo in the past and I still continue to use it whenever someone doesn’t have cash app.

Pros

I like how efficient and easy it is to send money to loved ones or pay for different services. But I feel like cash app offers more such as bitcoin and stock investments.

Cons

If you added the feature to be able to buy and invest in stocks I think it would grow Venmo’s business.

Review Source

AH

Amanda H.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "All the features without breaking the bank"

July 17, 2023

4.0

I absolutely love Venmo and will continue to use.

Pros

Love the ease of use. Simple platform to understand. Provides components for your business without the high price

Cons

Integration with other programs can be challenging at first.

Review Source

JJ

Jerrica J.  
secretary  
Government Relations  
Used the software for: 2+ years

### "Great Program!"

October 28, 2021

5.0

Venmo has made it very easy to receive payments and send money. Venmo is extremely easy to use and set up which has made it a great program for our company.

Pros

Venmo is perfect for making transaction, sending money, and requesting money. We use this as an ability to receive payments from customers. The ease of using this program is the best.

Cons

I wish it were easier or more instant to transfer money from your balance into your bank account.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Venmo was easier to use and more modern.

Review Source

AZ

Amanda Z.  
Owner - CFO  
Financial Services  
Used the software for: 2+ years

### "Customer Payments through Venmo"

September 27, 2021

5.0

I love venmo. It is so easy for us to receive payments from our customers.

Pros

It is so easy for our customers to use to make payments to us. The funds are instantly available to us instead of us having to wait for checks

Cons

Our customers sometimes have high bills so they have to pay multiple days in a row because of the daily limits.

Reason for choosing Venmo

Its popularity and ease of use. A lot of our customers already use venmo.

Review Source

TS

Tommy S.  
Head Director  
Media Production  
Used the software for: 2+ years

### "Venmo is an absolute essential! "

September 6, 2019

5.0

My overall experience with Venmo has been amazing. Never have had any issues or problems with using the software. It’s constantly being updated and I just really can’t emphasize enough how much better it is than any other products I’ve looked into.

Pros

I love using Venmo to get paid and to pay others! It’s so easy and simple to use and the best part about it is that it’s free! Free to sign-up and free to send and receive money. A lot of other softwares make you pay fees to receive money and even send it which is totally annoying. With Venmo, I can get paid and transfer the money to my bank account totally free, and if I need to get the money instantly, then I can pay a small 1% fee to instantly transfer the funds into my account. Look no further, Venmo is a great option for handling funds!

Cons

The only thing I can say about Venmo as constructive criticism is that it would be so helpful if you could pay yourself! As a small business that accepts payment through Venmo, it’d be so nice to be able to pay myself from my business account to my personal checking. Other than that, I really think this software is awesome!

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Venmo

The fact that Venmo doesn’t charge any fees for receiving/sending funds as well as transferring to bank accounts makes it a winner!

Review Source

Keith S.  
Assistant Director of Career Development  
Higher Education  
Used the software for: 2+ years

### "Terrible Customer Service"

December 30, 2020

1.0

Venmo terminated my account with a notice that I had violated their User Agreement. There was no effort given to work together to rectify the situation, so that I would remain a faithful customer. I rarely use Venmo, and only in instances with people I know. I have not used Venmo for any fraudulent activity nor do I use it for the selling of goods/services. I did not use Venmo for any illicit purposes. I am an "average Joe" who only occasionally used Venmo as needed for payments to friends and never used suspect language in my payment descriptions. Here's what they promised: "If a dispute arises between you and PayPal regarding the Venmo services or otherwise, our goal is to learn about and address your concerns. If we are unable to do so to your satisfaction, we aim to provide you with a neutral and cost effective means of resolving the dispute quickly." Here's what they delivered: They refused to learn more about my concerns and did not provide me with any means of resolving the dispute. Instead, they just dismissed me without specifying cause. Venmo, you've lost this customer and my respect. You are a disgrace to business.

Pros

Normally very easy and straightforward to use as an app.

Cons

Terminated my account, i.e. froze my account permanently, due to a violation of the User Agreement, and did not specify cause.

Review Source

HH

Hanna H.  
Student  
E-Learning  
Used the software for: 2+ years

### "Unbelievably easy to use! Send or receive money in a click of a button!"

February 22, 2021

5.0

Overall, this is a great app. I have used it very often and will continue to. Really no large issues.

Pros

I LOVE venmo! It is SUCH an easy way to exchange money, especially today when people barely use cash or have it on them. I use it often when out with friends and we get the bill. Rather than having to split everything and get separate checks, venmo makes that tedious process so much easier for everyone. Recently I paid a friend through venmo to buy another friend overseas a birthday gift. This made for a much easier gift giving process than having to deal with international shipping.

Cons

I guess the one thing I don't really like about venmo is the option of seeing people's public expenses. I know you can change to private, however I don't even understand why the public option exists. No one really needs to see what their peers are spending money on. Also- you can only use your venmo balance if you pay someone that exact amount. It would be nice to choose to deduct your venmo balance from an amount that surpasses your venmo balance, and then only have to pay the difference.

Review Source

Wesley V.  
Assitant Director of Finance  
Hospitality  
Used the software for: 2+ years

### "Venmo the best way to ebank."

September 9, 2021

5.0

Pros

Being able to accept and receive payment in quick and timely fashion is critical. Then being able to securely transfer these to my linked accounts in a secure and quick manner is critical to my my finances. The added crypto currency is a wonderful feature. I purchase various shares and having this be converted to USD at sale is an added bonus.

Cons

I cannot think of anything that detracts from the software

Review Source

Chad W.  
Owner  
Design  
Used the software for: 2+ years

### "An Original Beta Tester"

December 14, 2021

5.0

I've been a Venmo user since \[SENSITIVE CONTENT\] invited me to give it a try. Funny story, but I used their feature to send an email to my entire address book, and little did I know but there was a bug and it kept sending the email over and over again and my friends were like "ok, we got it, please stop!" Whether that was good marketing or an unfortunate situation they certainly didn't forget what Venmo was. Ever since then I've used it on a regular basis and think they've done a great job.

Pros

What I love(d) most about Venmo is the pure simplicity of sending money. I also like that you can make your transactions private if you don't want others to see it, but you can also have fun with your message and emojies.

Cons

My only con is that I've had some trouble getting my business account working since I also had a personal account.

Review Source

JM

Jared M.  
Student  
Education Management  
Used the software for: 2+ years

### "Venmo User Review"

January 6, 2021

5.0

Venmo has made using multiple credit cards for a purchase obsolete. It has also allowed traditionally cash only transactions to be completed digitally. This app has reduced the need for me to carry cash.

Pros

Convenience is the best thing about venmo, almost all of my friends have the app and it makes sending money quick and easy. You can quickly transfer your venmo balance into your bank account which enables me to split bills with friends when doing a group activity or are out to dinner.

Cons

The worst part about venmo is that once a payment has been sent, the payment is final. Venmo has built in some features to prevent users from paying the wrong person, but it still leaves this payment system open to fraud. Someone can promise to do something for a venmo payment and not provide the goods/services, but still keep the payment as venmo will not help the sender recover the funds.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Larger user base among peers

Review Source

VR

Verified Reviewer  
Digital Communications Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy money transferring app"

July 30, 2019

4.0

Overall, I enjoy Venmo. It's extremely easy to use and it's super convenient during a night out with friends.

Pros

There are many positives about using Venmo. First of all, the app is free. It's extremely easy and convenient to make payments or request payments from others. It also has been a lifesaver for me on numerous occasions when I've forgotten my wallet. Also, since downloading Venmo, dinner with friends is much more seamless. Instead of requesting that the server split the bill 3+ ways, my friends and I can instantaneously transfer money to each other without being a burden to the restaurant. I also love that they offer their own debit card. As a money-saving hack, I'll transfer a certain amount after every paycheck so I can keep track of my spending for the month.

Cons

While I love Venmo, I also use Square Cash because of its "no-frills" aspect. While Venmo does allow you to make payments privately, I find the whole social aspect of it a bit invasive. I'm honestly shocked that people often refer to Venmo as a social media platform.

Review Source

James B.  
President & CEO  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Very Poor Customer Service"

February 23, 2021

4.0

Mixed experience. Functionally, the service and app operate well as long as everything is pretty routine. If you have a problem or are experiencing anything out of the ordinary, good luck in getting a timely resolution to your issue.

Pros

Venmo is pretty easy to use and straightforward. Once your Venmo account is linked to your bank account, transferring money between parties goes very smoothly, in my experience.

Cons

Customer Service is very poor. There is no option to use an online chat with a customer service person nor is there a telephone number to call. You are required to fill out an online form or mail them a letter. They have software that analyzes your question by looking at keywords and then directs you to one of their FAQs. If your question has any degree of complexity, good luck. Their response is very slow (if they respond at all). On a recent issue that I was trying to resolve with them, it took multiple follow-up emails from me before I could get them to respond. Out of frustration, I mailed them a letter. It took 7 weeks to solve that issue. I wasted a lot of unnecessary energy and time.

Reason for choosing Venmo

It seems that Venmo is more universally accepted (or better known), allowing the product to be used over a wide range of my contacts.

Review Source

VR

Verified Reviewer  
Campus Instructional coach  
Education Management  
Used the software for: 1-2 years

### "Venmo for Education."

December 22, 2021

5.0

Pros

Venmo can be used for a variety of payment functions. From contributing to a charity to cooperating in an office pool for a cause, venmo makes it fast and easy to transfer individual funds to another person or to my school organization.

Cons

Initially, I have to set up venmo through my bank app.

Review Source

VR

Verified Reviewer  
CEO  
Computer Networking  
Used the software for: Less than 6 months

### "USER BEWARE!"

March 16, 2024

1.0

TOTAL PERIOD OF ANGER AND FRUSTRATION, NOT BEING ALLOWED TO ACCESS MY MONEY!

Pros

Not One Thing! Had office staff send me emergency funds while in the field, Funds posted to my account, but I could not access them!

Cons

EVERYTHING ABOUT THEM LOUSY CUSTOMER SERVICES WITH THREE OR MORE LEVELS OF HELP!

Reason for choosing Venmo

SENDER PREFERED I DO NOT RECOMMEND IN ANY WAY SHAPE OR FORM

Review Source

IW

Ian W.  
Artist  
Arts and Crafts  
Used the software for: 2+ years

### "Venmo is GREAT! And here is why!"

December 2, 2021

5.0

I still use the software today amongst my friends and family. It's a quick way to send and receive money. It's very reliable, hardly ever crashes and has a very limited amount of updates which to me signals stability.

Pros

The fact that this product is on my phone and anyone with the app can send me cash on it at anytime is wonderful. Most dont carry physical cards anymore. So having something that can still allow people to pay straight from their accounts is great.

Cons

I don't think it really sets itself apart from the other pay software on the market. I think too if they can add the ability to accept cryptocurrency as a form of payment would be great. Other than these small things, there isn't much that I can say that is bad.

Review Source

AE

Angela E.  
Freelance Marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best Software for freelancer workers"

January 10, 2022

5.0

Pros

The most important thing is the ease of use with Venmo as a lot of my clients won't use certain programs if they're too complicated making it very to conduct business.

Cons

I don't like how confidential data is easily found such as client profiles and names.

Review Source

mT

mohammad T.  
student  
Computer Software  
Used the software for: 2+ years

### "Give it a try. Start using venmo"

September 2, 2021

5.0

So far, I'm super happy with venmo. It keeps my transaction secure and makes my life easier.

Pros

One thing I would say that using venmo made my life way easier. Whenever I hang out with my friends and family, I don't feel like I have to bring cash with me. Having venmo insures the safe payments and convenience. You wouldn't believe how easy it is to use. Once you try, you'lll know.

Cons

Sometimes it suddenly stops working. I have to close the app and reopen it again to solve this problem. Not sure if it is only me.

Reason for choosing Venmo

I think Venmo is much easier to work with when it comes to processing transaction. The user interface is also simplistic and more attractive to use.

Review Source

Jack M.  
Co-Founder  
Food & Beverages  
Used the software for: 2+ years

### "Venmo is a simple, seamless way to process payments"

September 28, 2021

5.0

Overall, Venmo is a really simple and user friendly way to make payments between vendors or friends. It has a simple onboarding and low barrier of entry for first time users. It is definitely worth using, especially considering how ubiquitous it is becoming as the go-to payment app.

Pros

The best thing about Venmo is its ease of getting started. We have recommended the app to several people who were able to set it up on the spot and process payments with us. It is quick and fairly simple to use, with a very low learning curve.

Cons

The only thing that is sometimes problematic is the search ability to find other users. We have had situations where we are looking to pay others but could not find their name/profile with the first or second search, and it takes sometimes three or more times to late the correct profile. The other thing that seems a bit particular is that it requires you to use

Review Source

VR

Verified Reviewer  
Pharmacy Intern  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy, Secure, Useful "

March 31, 2021

5.0

I'm super satisfied with Venmo. I was hesitant at first just because I hate putting all my banking information on my phone in case it gets stolen or lost but the software allows you to put a passcode on the app so that you won't be able to access it until you type the passcode. It makes me feel more secure and safe.

Pros

I LOVE that Venmo is free and super easy to download and set up. As a college student, it's made such a difference when it comes to paying back friends for dinner and other activities. I also like the request feature which allows you to request money from a certain user that way if they can't pay it at that point in time they'll have a reminder until they do. You're also able to withdraw the money either by check or direct deposit, although there is a fee for the check, a direct deposit doesn't have one.

Cons

When you request money from a user they are able to reject the request. I've never had any issues with someone rejecting my request, but my friends have. But ultimately comes down to people just not wanting to pay up! Honestly this software is perfect as is.

Review Source

VR

Verified Reviewer  
Accountant  
Accounting  
Used the software for: 2+ years

### "Venmo - Ams"

January 10, 2023

5.0

Good. I enjoy the ease of using it. I enjoy having it accessible on my phone. I enjoy being able to choose to spend money from my Venmo balance or my connected bank account. Overall, a good experience!

Pros

The interface is appealing. The ease and security is awesome! The quickness of transactions is also great!

Cons

The social media aspect. Just don’t really care to know how others are spending their money!

Review Source

BB

Bryce B.  
Lead of operations  
Retail  
Used the software for: 6-12 months

### "Venmo is quite amazing"

December 25, 2021

4.0

Overall I really liked venmo it helps quite a bit.

Pros

I liked most about venmo that its so easy to transfer funds to someone as well as obtain funds

Cons

I disliked the fact that the instant transfer costs money and that I didn't get a promo that I met because they ran out.

Switched from

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

Because it was allot better to use

Review Source

VR

Verified Reviewer  
Freelancer  
Writing and Editing  
Used the software for: 2+ years

### "Money Transfer Between Friends"

January 20, 2019

5.0

Overall, I have had an incredibly positive experience with using Venmo. I will continue to use the app for years to come.

Pros

I use Venmo mainly to sort out the bill at the end of a night out with friends at a bar or after dinner at a restaurant. It is so easy to pay others, there are no fees, and the transfer of money is instantaneous. Plus, the software sends texts when someone requests money from you or sends money to you. The app will also connect directly to your bank account for easy transfer of money between your personal bank account and your Venmo account.

Cons

There are basically no cons, I think this software is the perfect way to send money to and from friends. No complaints.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Arguably the best app for money transfers"

June 17, 2021

5.0

Overall, I have really enjoyed using PayPal. I have used things like CashApp and a couple of other clones in the space, but I think Venmo offers something unique and is ubiquitous in the space. If you need to quickly and easily transfer money, check out Venmo.

Pros

Venmo has proved time and time again that it's very easy to transfer money between people. Over the years they have added a number of impressive tools and utilities to their roster such as their own Debit Card, now their own Credit Card, and in the wake of the acquisition by PayPal, they have partnered up with CVS to offer a payment option directly through the app.

Cons

I can't think of too many cons necessarily. I think the UI and UX are superb, making it extremely easy to set up and begin using for all of your money transfer needs.

Review Source

Similar Products

Featured

## Related categories

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.