# Page 28 | Venmo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Venmo the right Payment Processing solution for you? Explore 9288 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/222572/Venmo-/reviews

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Venmo

4.7 (9288)

[View alternatives](https://www.capterra.com/p/222572/Venmo-/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 28 - Reviews of Venmo

## Showing most helpful reviews

Showing 676-700 of 9288 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tim S.  
Library Aide  
Information Services  
Used the software for: 1-2 years

### "Makes payments and collections fast and simple."

August 4, 2022

5.0

A great way to facilitate payments with no need for paper or credit cards.

Pros

Very intuitive and easy to learn. Keeps a record of all transactions.

Cons

No real downside or problems to date. Very intuitive and straight-forward, with no dense clutter.

Review Source

RO

Rachel O.  
Graduate Student  
Higher Education  
Used the software for: 1-2 years

### "Easy, Reliable Payment"

February 25, 2021

5.0

Venmo makes going out in groups easy. For instance, it simplifies the process of going out to eat so that one person can pay the check and everyone can pay them back through Venmo; it allows group grocery shopping, easy bill pay between roommates, and simplifies the logistics behind any kind of joint payment. Venmo is a great convenience in bill paying. I can't believe I waited so long to begin using this software.

Pros

Venmo makes it astonishingly easy to pay friends. It is secure and simple to set up and use. I like that it stores any payments you have received in the 'Venmo balance' inside the app. It also pulls any payments directly from this storage first rather than pulling from your bank account. Thus, if you are using the app regularly and for relatively small amounts, this storage space is an easy place to give and receive money without impacting the balance of your bank account. It also requires a memo for each payment so that the reason for each transfer is recorded.

Cons

Initially, I did not want Venmo because I was worried that it was not secure and was a viable target for cyber attacks. However, it is as secure as any other institution which handles money online. In this age of online-shopping and money transfers, there is some possibility of a data breach. However, Venmo is as secure as possible: it uses banking institution security of encryption for your data. It also employs double-check methods such as entering the last 4 digits of someone's phone number or a particular PIN number to ensure your payment is going to the correct person.

Review Source

VR

Verified Reviewer  
Marketing Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Reliable, Easy Transactions"

September 24, 2020

5.0

Venmo is a great option for small businesses as they can easily and quickly receive funds. It is also convenient for the customer and known to be a reliable software.

Pros

Venmo makes is easier than ever to pay friends or customers back. By connecting your bank account you can quickly send money. Additionally, you have the option to transfer this money back to your bank account or leave it in Venmo for future repayment.

Cons

The payout period can take up to 2 days to transfer money into your bank. Additionally, improved security could be added to ensure payments are being sent to the right individuals as you cannot retract them.

Review Source

AL

Ashley L.  
Cosmetologist  
Consumer Services  
Used the software for: 1-2 years

### "Venmo is one of the best!"

January 24, 2022

5.0

My experience has been above abd beyond any expectations I ever had! Great great app

Pros

I live how easy it is to send and receive payments instantly

Cons

I have nothing at all I can think if that I dislike about Venmo , seriously!

Review Source

KB

Kelsey B.  
Landscape Designer  
Architecture & Planning  
Used the software for: 2+ years

### "Great Software"

November 9, 2021

5.0

Overall experience has been A+. I use the product in a personal manner so I can't comment as to how it would fare on a larger scale.

Pros

The most important thing for me is ease of use and bank integration/compatibility. There have been some updates relatively recently that allowed me to directly sign into my bank account from the Venmo app and it was so useful and simple. I believe in the beginning you had to have your account numbers and routing numbers to do this. I've been using the app for years now and have had no issues.

Cons

It's not really a complaint but more of a suggestion - is it possible to make understanding your data security more accessible? I've never personally been affected by hacking but have known people who have been. Perhaps the app can integrate features that allow you to check the status of account security?

Switched from

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

Ease of use.

Review Source

MB

Madison B.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Venmo is the obvious solution for fast transactions"

September 13, 2021

5.0

Pros

I love that Venmo rolled out a business product so that I can keep track of transactions processed on this platform for my business. It's helped us break out of the tedious and exhaustive process of invoicing, waiting for checks to maybe arrive (or never arrive) via snail mail, and head to the bank for a deposit. Instead, I can share our venmo QR code with a client or directly make a payment request on the app, immediately receive the funds in our Venmo account, and transfer the funds to our bank account to arrive in a matter of 2 days or less.

Cons

I do not like the fees, but it is hard to get around that! We also cannot send funds to internationally based vendors.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Venmo

We still use other products, but Venmo definitely is the fastest/easiest way of completing transactions with clients or sending a payment to a domestic vendor.

Review Source

MM

Maggie M.  
Marketing Coordinator  
Computer Software  
Used the software for: 2+ years

### "Best money transfer app"

January 12, 2022

5.0

I can't imagine my life without Venmo now

Pros

Venmo is so fast and efficient without excessive fees like many other providers

Cons

Customer service takes a long time to respond to problems

Review Source

Daniel J.  
Organic Chemistry PhD Student  
Higher Education  
Used the software for: 1-2 years

### "Easiest way to control your money"

August 27, 2019

5.0

I have absolutely loved using Venmo! I use it weekly to pay for daycare and buy things at my local farmers market. I transfer money from both of my bank accounts back at forth. It's very efficient and I feel like I finally have control over my own money.

Pros

I love Venmo! It is very easy to link bank accounts and pay others for goods and services. It takes a few seconds to split a bill at a restaurant or to pay at the farmers market. It gives you the option to transfer your money instantly once you have been paid, for a small fee, or it also allows you to do it for free for the next day. Venmo is safe and customer service is really helpful.

Cons

I think it would be great if they had the option to pay someone 'anonymously', especially if you are paying someone you don't really know. I use it to pay for things at yardsales and markets but I would like to keep my information even more private.

Review Source

AF

Alyssa F.  
Medical Admin. Assis.  
Medical Practice  
Used the software for: Less than 6 months

### "Would love it, if. . . ."

June 21, 2019

3.0

The software itself is great. Customer Service is severely lacking. And the Venmo debit card option is not a viable option for daily, continuous use. I would not recommend at this time, for those reasons. Should they be resolved, I would highly recommend.

Pros

I like how easy it was to use the app. The whole setup is simple and concise. It offers rewards for using the Venmo debit card with certain companies.You can easily connect your bank account to the app. I also liked the fact that it offered it's own debit card, although I did have issues with that- which I will talk about in the next paragraph

Cons

There were two things, both related to each other, that make me not want to use this again. The first is the Venmo Debit card. If you, for whatever reason, you did not want to use the option to connect your bank account- Venmo offers you a debit card directly connected to the app. It loads all cash stored on the Software onto the debit card. I used the card for about a week. Then, out of nowhere, the card started being declined every time I used it. These were all places I had already used the card with no issue. This was my first issue. I am understanding that things like this happen. This alone would not be reason enough for me to stop using this software. This brings me to my second issue. I called customer service, asking for help with the issue. I did like that, at first, they had me verify my identification by sending a copy of my Identification. Then, when I told them my issue, I was met with this response. "Yes, we see that the card is being declined. Sorry, we don't know why, we can only see that it is being declined." When I asked what I should do, the CSR responded with "I'm not sure, maybe try again tomorrow." When I told them this issue had been going on for a few days, they responded with "Yea, sorry. I don't know what to tell you." When I then tried to retrieve the rest of my money from the ATM, which was an option that was offered and I had set up already, I was also declined. I have had no resolution to this day.

Review Source

VR

Verified Reviewer  
CEO  
Real Estate  
Used the software for: 2+ years

### "Great for paying vendors!"

October 7, 2021

5.0

Great, but still could use some additional features

Pros

Easy to use, I love paying my vendors or. guests refunds using Venmo. I like that you can easily find people using Venmo, get receipts, pay for goods and services. It makes splitting payments between people so much easier. I no longer have to use checks, or have a hard time using Bank apps for payments. Paypal charges a fee, so this is much more user friendly and easier on the wallet with less or no fees.

Cons

I wish I could make payments with a Savings account rather than only a checking account. I'd love to be able to create reports of payments, or have reoccurring payments.

Review Source

Elise W.  
Philosophy PhD Student  
Higher Education  
Used the software for: 2+ years

### "The actual BEST way to pay people back"

May 17, 2019

5.0

Pros

I am obsessed with Venmo. It makes splitting bills & getting people to pay you back & paying people back SO easy. I love that you can divide totals by how many people the bill needs to be split between right in the app. It also makes it really easy to keep track of expenses between people like you & your partner. We no longer wonder whether all of our finances were accounted for; there’s a track record! Also love the emoji suggestions for certain expenses.

Cons

I miss the ability to use Venmo on the web to its fullest functionality. Sometimes I just don’t have my phone near me.

Review Source

JO

Jonell O.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Venmo review "

January 16, 2022

4.0

I get paid by customers with ease, and can also make payments and pay employees without having any problems.

Pros

I like that it is easy to use and that I can use it at anytime and everywhere.

Cons

I don't like that I have to use the emoji, but its not too bad.

Review Source

Ash C.  
Maid secretary  
Automotive  
Used the software for: 2+ years

### "Venmo"

June 24, 2022

5.0

Pros

I like Venmo very much no complaints ever good customer service friendly and very helpful

Cons

No cons at all this company has been great for myself and family

Review Source

NT

Natalie T.  
Director of Marketing and Communications  
Insurance  
Used the software for: 2+ years

### "Easy payment platform for contractors and freelancers"

June 3, 2021

5.0

I've had generally positive experiences using Venmo both personally and professionally. It's a seamless way to send or receive payments between friends, colleagues, contractors, and more. Paying for services, whether personal or professional, don't have to be overly formal. Long over are the days where you have to wait for a check to arrive in the mail before you can put it in your account. Now, all it takes is a day or two after payment was sent to have it in your account.

Pros

Venmo has eliminated the need to sift through emails to see if an invoice has been sent or paid. It's now extremely easy to request or send money through the app, and eliminates the need for contractors and freelancers to wait for the financial department to write checks and deliver them.

Cons

I would like to know more about the security measures being taken by Venmo. It's something I don't think about often, but when I do, I am surprised I don't know how secure it is. It'd be comforting to know more about it.

Review Source

John M.  
Content Creator  
Entertainment  
Used the software for: 6-12 months

### "I use Venmo more than I thought I would"

October 11, 2021

4.0

Overall, my experience with Venmo has been quite nice. I have used other services in the past and with those services, I found myself running into barriers with either making or accepting payments. Since using Venmo, I have not had those issues.

Pros

I really like the ease of use and universal feel of Venmo. I haven’t run into any situations where using Venmo hasn’t been a simple and easy process for both myself and the other party.

Cons

There isn’t much that I don’t like. Outside of a few cards that don’t link to the account, it’s been really useful.

Review Source

Emma A.  
Marketing Coordinator  
Legal Services  
Used the software for: 2+ years

### "Widely Accepted, Easy to Use Payment Processing"

December 4, 2021

5.0

Great software. You can't have a good payment transaction software unless it's fairly widely accepted (so friends can also send/receive) and Venmo is.

Pros

most of it has been said- it's such an easy-to-use payment processing software. I can pay for a whole group meal for friends (and get those credit card points), then charge everyone afterwards in a matter of seconds. It even allows me to charge multiple people at once for the same amount or do an equation when putting in the dollar amount owed. They have the corner on a great market and I'm very happy with it.

Cons

The one thing I don't understand is seeing other people's activities. It's not relevant and seems a bit social-media-y. I really just don't care what others are doing. Other than that, it's wonderful

Review Source

EF

Emily F.  
Student  
Education Management  
Used the software for: 2+ years

### "Avid Venmo user "

October 16, 2022

5.0

I recommend this app to everyone, it is so easy and the only online money service I regularly use.

Pros

Venmo is so extremely easy to use! I have had nothing but good experience with customer service, I feel as if my information is secure and I am able to connect with people easily.

Cons

There is a box you are able to check when you are about to send a payment to mark it as a good or service and I have found that it is very easy to accidentally check the box, which charges the payment a certain percent! There is not much you can do if you accidentally push send.

Review Source

RB

Ryku B.  
Owner  
Photography  
Used the software for: 2+ years

### "Venmo is stepping it up "

October 18, 2021

5.0

Pros

The EZ used in the ergonomics of the app make a very intuitive and very easy to use. I think that venmo is stepping up its game up to compete with cash app which is now top-tier

Cons

What I don't like about the app is sometimes I don't want to post a message about money that I sent to somebody and it kind of forces you to do that yet there's a private setting but sometimes it's like I don't want to even do that it's when to send the person too many.

Reason for choosing Venmo

Just another payment processing way to make sure that my customers can pay me

Review Source

TS

Tatiana S.  
CPA  
Accounting  
Used the software for: 2+ years

### "Venmo is a GenZ Paypal but better"

August 4, 2022

5.0

Amazing platform, internationally recognized, trusted by all, and easy to use.

Pros

Easy to setup, easy to pay, receive payments. Reliable, used by many businesses and individuals. User friendly.

Cons

Credit card fees are high, but wait? No one makes you prefill it from your credit card. No Debit card fees

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Zello](https://www.capterra.com/p/198898/Zello/)

Easier, faster, better

Review Source

MC

Michael C.  
Student Pilot  
Airlines/Aviation  
Used the software for: 2+ years

### "So easy you can teach your parents how to use it"

December 1, 2020

5.0

Great app that I would recommend to anyone who is okay connecting their bank account to it. Otherwise you'll have to worry about carrying cash on you 24/7.

Pros

I remember when this app first came out and was a bit skeptical of it but now I can't live without it. Its soooo much easier to pay family and friends with this app as opposed to worrying about carrying cash around. I also was able to teach my girlfriends dad how to link his bank account to it and it took no time at all. As a man who isn't very "tech savy" he couldn't believe how easy it was to send and receive money once we set it up for him.

Cons

Sometimes there are issues with linking the bank account with the app but I cant say for sure thats on Venmo. That might be a bank security issue. We temporarily ran into it with Wells Fargo but after trying a second time we were able to connect.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

PayPal was being uncooperative with my situation of receiving loan money from my parents. That being said I've resolved that issue by keeping the money in my checking and savings account. I cant say for sure I wouldn't run into the same issues with Venmo.

Review Source

JP

Jennifer P.  
HR Admin  
Internet  
Used the software for: 1-2 years

### "Freedom to do business on the fly "

January 13, 2022

5.0

It's my go to for sending or receiving money from people.

Pros

I love that I can easily send or receive money for a variety of things. I use this for my Mary Business as well as personally to shop. Recently, my daughter is overseas and lost her wallet. I was able to use this platform to send another student money to pull out cash for her.

Cons

I've heard rumors that if you use this for business purposes they may be a charge. I understand companies have to make money but we already have so many other fee's as small businesses, it would be disappointing to have to start paying for this as well.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Paypal started charging me fee's, even on personal purchases.

Review Source

JC

Joseph C.  
Student  
Medical Practice  
Used the software for: 2+ years

### "This Software is just the best so far, I rather stick to this one."

August 2, 2022

5.0

It has helped I and family to perform financial transactions from a very long distance. With smiles on my face, I can proudly say that distance is no more a barrier, because of this amazing software.

Pros

It's very reliable and doesn't require much stress to use. It is fast and very easy to use, and has helped my students a lot.

Cons

Inasmuch as it is fast and reliable, it sometimes gets a little bit slow, maybe because of network issues, but apart from that, it is still the best software so far, I love it.

Review Source

BL

Brittany L.  
SMB Entrepreneur, Founder of a Non-Profit  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Venmo is a must for personal and professional use!"

August 5, 2022

5.0

I've utilized Venmo for years, since my college days, to pay back friends or even to send a digital gift to friends/family. I've recently used it more for transferring freelance funds through self-employment to and from my accounts in a safe way that protects both myself and my clients and find it useful for this as well.

Pros

Venmo is the gold standard I think for personal, social digital payments use back-and-forth between friends, family, casual acquaintances.

Cons

I don't have anything to report as a con in this regard.

Review Source

DE

Dawn E.  
Operations Manager  
Automotive  
Used the software for: 2+ years

### "Venmo gets it"

July 10, 2024

4.0

Pros

The security and safety of Venmo is reassuring.

Cons

Not much I don't like about Venmo. We use it rarely as a backup method of payment.

Review Source

Bobbie D.  
phone & computer technician  
Information Technology and Services  
Used the software for: Less than 6 months

### "venmo rocks"

December 26, 2021

5.0

Pros

it’s secure and most definitely the fastest way to perform a pos transactions and easily set up in a rush as well.

Cons

that they don’t have real people to talk to or locations available in the states for customer service issues with checks.

Review Source

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