# Page 3 | Venmo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Venmo the right Payment Processing solution for you? Explore 9282 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/222572/Venmo-/reviews

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Venmo

4.7 (9282)

[View alternatives](https://www.capterra.com/p/222572/Venmo-/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Venmo

## Showing most helpful reviews

Showing 51-75 of 9282 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Alexis S.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Not an easy to use app"

February 9, 2026

2.0

Overall not so good because I had to delete it. It may be easily accessible but it's not easy to operate.

Pros

I like most that venmo is an option to send money to and from and is easily accessible for anyone at any age.

Cons

It is a bit confusing and something that you will have to get used to before actually sending an receiving money.

Switched from

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

To be able to please all customers when sending and receiving money.

Review Source

Joshua B.  
Ceo  
Construction  
Used the software for: Less than 6 months

### "Wish i would have read the reviews."

August 9, 2025

3.0

Wish i would have never opened an account. Never in my life would i recommend Venmo. Sorry guys professionalism is a must.

Pros

The app is incredibly easy to use. I had absolutely no problems with the user interface. What i had issues with is the customer support team. I couldn't believe how incredibly rude the customer service rep was. I got locked out of my account, due to losing my phone and logging in from a unknown browser, after 6 days of back and forth, I shut down my account and never looked back.

Cons

The disappointment, Oh the disappointment. Venmo customer service is incredibly unprofessional. Worst experience ever.

Review Source

MM

Madison M.  
Speech Language Pathology Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "You have to have Venmo..."

May 6, 2025

4.0

I think Venmo is super helpful and a great application have and use for all purposes. Despite minor cons, it overall has been a great application that I have used for 5 years.

Pros

I think Venmo is an excellent money transfer application and is super useful for a variety of reasons.

Cons

There are a few cons with using Venmo. One, I do not like how you can not use the balance in your Venmo account unless what you are sending is less than the current balance. I wish there was a way to subtract Venmo balance, instead of just having to use a different payment method. I also have experiences glitches with the mobile application on various occasions. These cons aside, this is still an application I use very often.

Review Source

PC

Patrick C.  
Administrator  
Professional Training & Coaching  
Used the software for: 2+ years

### "An easy and dependable way to buy and sell."

May 25, 2026

5.0

I use it for various payments at pop up events. I use it to receive payments and make payments because I usually buy and sell at events.

Pros

The way it opens up the ability to make transactions happen in a wide variety of places with an easy to use interface.

Cons

There isn't anything I least like. No one likes fees but they are fair for the service and convenience Venmo provides.

Review Source

AB

Amanda B.  
assistant manager  
Retail  
Used the software for: 2+ years

### "Venmo for the Win!"

July 22, 2025

5.0

I have used Venmo for years to send and receive payments. It is great! Quick transfers. I even signed up to get a Venmo banking card because I love the ease of transferring money and completing transactions.

Pros

Very easy to use! Transactions are safe. I have had no issues sending or receiving payments through venmo. And they even have a venmo card you can use too!

Cons

I haven't come across anything I disliked really. I sometimes will forget to set my payments to private so it shows publicly. Not a huge deal but I think private should be the default setting

Review Source

DR

David R.  
Dive Operation Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Swift phone payments for boat check-in."

August 24, 2025

5.0

We can process payments on phones, gratuities are a breeze, and transfers keep up with our pace between marina, shop, and liveaboards.

Pros

business profiles and QR codes simplify dockside deposits, and guests know the brand, so last-minute additions go smoothly.

Cons

Support is slow on dispute issues, and credit-card financed payments charges surprise fees to some travelers.

Review Source

AN

Alicia N.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Venmo, easy. My mom, that’s what is hard. "

August 3, 2025

5.0

Very good! It’s super easy to use. I have a lot of friends who we send each other money. It is super quick, efficient, and easy to send to bank account.

Pros

It’s super easy to use and makes it super easy to send money to friends or have friends send to me. It’s super helpful!

Cons

That not everyone has it. Sometimes I ask to send to someone and they don’t have it. But really I don’t know of anything I don’t like other than that, which can’t control. Or can you? Lol I wish there was a way to let people use it if they don’t have it. Like my mom has to drive all the way into town to put money in my account or I have to go all the way to her house, but it would be so much easier to have her send digitally but she doesn’t want to deal with that. It would be nice if it could be easier, but the hardest part isn’t the app it’s my mom and her stubbornness.

Review Source

MZ

Marcos Z.  
IT Support Specialist  
Media Production  
Used the software for: 2+ years

### "Makes group activities so much smoother"

July 1, 2025

5.0

Venmo offers an easy and social approach to handle personal payments yet sometimes payment holds may be a nuisance to the users when they are engaging in honest transactions.

Pros

Venmo makes it easy to exchange money with people in my personal network. It definitely provides a stable means of transacting such informal money transfer transactions that are ever so common thus incredibly convenient.

Cons

I have had experiences when a payment turns out to be flagged and the funds are locked. This has been possible despite genuine buying activities amongst individuals I know very well.

Review Source

SO

Shelly O.  
DSP  
Hospital & Health Care  
Used the software for: 2+ years

### "A life saver when in a bind"

January 11, 2025

5.0

I use venmo almost every single day for payments or recieving money from family, friends or whatever and i really love it. I have encouraged just about every i know to download the app. It really helped me alot. For example i got a call in the middle of the night to go pick someone up whom had a few to many at dinner and when i was on way back my gas light came on. I had left in such a hurry that i didnt have my wallet so i was able to request some cash from a friend and pay with my wallet. We made it home after a quit stop at gad station thanks to venmo.

Pros

I love the simplicity of Venmo. Being able to pay someone, anyone from friends to the guy on Craigslist i bought something from after seeing an ad. Its instantly deducted from whatever account you choose thats linked and or your venmo account. I love the options to purchase crypto and check in it whenever also having alerts set up is wonderful.

Cons

The only real gripe i would have about venmo is you are only allowed to ad a couple of cards in a 6 mo period and i get alot of virtual visas as spiffs from work and would of loved to be able to ad them to venmo to use as a payment method. So my tip to new users would be only ad permanently used bank cards to your venmo account because even after you may have added and used the balance on a gift card and then deleted card knowing its no good anymore you still cannot ad a card until that 6mo time passes.

Switched from

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

Cash App doesnt have a single charge free ATM anywhere near me and venmo has a couple options where i can take cash from ATM with no charge

Review Source

KG

Kylee G.  
Director of youth and intern ministries  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Best way to send money between friends and family! "

August 30, 2025

5.0

Overall I’ve had a very positive experience and highly recommend using Venmo. It’s convenient for business and personal use. The 91 year old lady at church even uses Venmo! That’s how easy it is to use!

Pros

Venmo is super easy to use for quickly sending money between friends and family. I’ve had zero issues with the app, and their customer service has been excellent. I have had the Venmo debit card for about 6 months and love the ease of use.

Cons

The only downside is that it can sometimes be a little tricky to find the right person if they have a common name, and there are fees for instant transfers. If you’re able to wait to transfer your money it’s great!

Review Source

KG

Kristen G.  
Spray Tan Artist  
Consumer Services  
Used the software for: 2+ years

### "Recommend Venmo "

July 7, 2025

4.0

It’s easy to send and receive money I would recommend it because a lot of people do have the app downloaded

Pros

I like that a lot of people use it and know about it. it’s easy for them to send me money for payment

Cons

Cannot add cash to your account like other companies can. Can’t lock card as a feature, also not updated.

Review Source

VR

Verified Reviewer  
Notary public and controller  
Accounting  
Used the software for: 1-2 years

### "Venmo review "

August 18, 2025

5.0

My overall experience has been very well with them. My customer service experience with them was great and they’ve always treated me with respect when I’ve needed help.

Pros

It’s easy to navigate and figure out how to use and you also have the ability to link your bank accounts or debit cards to it.

Cons

I’ve only ever had one issue where my account was hacked but they took care of the situation and got me the money back.

Review Source

Ashley B.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Don't waste your time with Venmo..."

January 10, 2026

1.0

I don't care for Venmo because I can't seem to withdraw or send money and customer service is pretty much non existent.

Pros

I like that Venmo separates my personal profile from my small business profile. It's easy to accept payments.

Cons

I don't at all like that Venmo will refuse to let you withdraw or send money for no apparent reason.

Review Source

DM

Dana M.  
Fulfillment Manager  
Publishing  
Used the software for: 2+ years

### "Venmo is a handy payment option"

November 17, 2025

5.0

My experience with Venmo has been positive. Whether paying a vendor for a service or simply reimbursing a coworker for lunch, it comes in handy often.

Pros

My favorite thing about Venmo is it's ease of use, followed closely by the fact that it is so widely accepted anymore that it has become a common method of payment.

Cons

I don't have complaints per se, although it would be nice to see a more "business-oriented" version of Venmo to become available.

Review Source

VR

Verified Reviewer  
Content Creator  
Online Media  
Used the software for: 1-2 years

### "Very Easy to Use"

January 11, 2026

5.0

I have had a very positive experience using the software, and it has helped me with alot of payments and gifts I needed to do

Pros

it is vey easy to use to send money to family and make payments. the fees are very minimal compared to using one of the traditional banking services

Cons

it is not accessible in some countries, which makes it a bit challenging especially in an emergency situation

Review Source

KC

Kimberlee C.  
Supervisor  
Hospital & Health Care  
Used the software for: 2+ years

### "Venmo for fast and reliable cash."

November 24, 2025

5.0

So far so good. I like it. I enjoy using it to send my son money when he needs it. And it is immediately available to him.

Pros

I love the fact that Venmo is through Paypal. I can send money insantly to anyone in my contact list.

Cons

Nothing. What is not to like? I guess I would say the fees after having so much money sent to you throughout the year.

Alternatives considered

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)

Reason for choosing Venmo

Ease and brand recognition. When you see Venmo, you think Paypal.

Review Source

KA

Kylee A.  
Communication Director  
Religious Institutions  
Used the software for: 2+ years

### "The easiest way to take payments!! "

August 15, 2025

5.0

Overall it’s a very simple and accessible way to accept payment! It’s also practical when dealing with small amounts of money (ie youth group bake sale) so we’re not having to run credit cards for $2 purchases/donations.

Pros

I like how easy it is to accept and make payments to individuals. The app is easy to use and it’s also easy for people to find out profile.

Cons

I don’t like the high fees associated with a business account. As a church we use Venmo for donations, so it would be nice if there was an option to create a non-profit account that has less fees associated with it as opposed to our current business account.

Review Source

AW

Autumn W.  
Gba  
Consumer Services  
Used the software for: 6-12 months

### "Convenient and Easy to use"

April 7, 2025

5.0

Overall it’s been pretty good. Been using Venmo for a few months and I don’t have much to complain about.

Pros

I love how easy it is to send and receive money. I love being able to transfer instantly

Cons

Though they have banking and routing numbers, it is still not compatible with a lot of things. Like I cant pay my rent using their banking info.

Switched from

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

I still use cash app, but Venmo seems more secure. Haven’t seen many reports of people taking money from venmo

Review Source

Olivia G.  
Owner  
Retail  
Used the software for: 1-2 years

### "Super Successful for B2C Transactions"

March 20, 2025

5.0

Great experience, from initially setting up a business account to receiving customer payments. The consumer trust people have for Venmo is also a huge plus, in comparison to other payment apps or using a card.

Pros

Venmo is easily the payment of choice for a significant amount of my business's customers when making purchases in an in-person setting. The ease of receiving payments means customers are able to cash out instantly and not have to deal with the hassle of cards or cash.

Cons

Managing a business account online has limitations compared to what is accessible on the app. I hope down the road Venmo will update this so you can make the same account changes whether on a desktop or mobile device.

Review Source

KF

Katie F.  
Owner  
Chemicals  
Used the software for: 2+ years

### "Venmo is so convenient!"

February 21, 2025

5.0

I have been using Venmo for years and its so quick and easy to pay by not only transferring to others, but also using the debit card when needed. Getting paid by others is also a breeze!

Pros

How quickly and easily it is to get paid, pay others and the $ can be transferred to your bank account rather quickly. I also love the debit card! So convenient.

Cons

The fees associated with business transactions. I also feel like it is very easy to accidentally pay the wrong person if you aren't careful.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

I was looking for a faster, more convenient payment option.

Review Source

HW

Hannah W.  
Tax Accountant  
Accounting  
Used the software for: 2+ years

### "Great for all purposes!"

January 13, 2026

5.0

I use Venmo quite frequently when sending and receiving money. It has never given me any issues and I am quite happy with it. The app is super easy to navigate and access!

Pros

Venmo is very easy to use and set up. I use it when I want payments to be secure and trusted! I have never had any issues with sending or receiving money. I appreciate that it connects straight to my bank account for easy transfer!

Cons

While I personally have not faced any issues with Venmo, I do believe there are somethings that could make the platform even better. I think that eliminating immediate transfer fees would be awesome!

Review Source

CTB

Connor T. B.  
Financial Operations Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Easy peer payments via venmo."

May 11, 2025

5.0

It accelerated the distribution of petty cash, so our teams could move faster without waiting for accounting’s approval for small purchases.

Pros

The ability to instantly send mobile payments with Venmo was convenient when we wanted to get reimbursed for small field-related expenses with a quick turnaround from our team.

Cons

It’s also more personal we had to be cautious about handling business transactions, lest we get them mixed up with some personal account.

Review Source

DH

Delvin H.  
Ceo  
Accounting  
Used the software for: 1-2 years

### "Horrible Service "

November 7, 2025

1.0

Pros

Venmo randomly closed my account with specific reasoning, would place unexpected holds on crypto for 24 to 48 hours preventing you not to send which is Completely horrendous. Shouldn't come as a surprise for a PayPal owned company 🤔

Cons

A.i. generated customer service

Review Source

RS

Ruby S.  
Content Creator  
Internet  
Used the software for: 1-2 years

### "The easiest way to move money between friends and family"

October 12, 2025

5.0

Pros

Best app for sending and receiving money, very user-friendly, payments are almost instant, and I can easily split expenses with friends.

Cons

Not all merchants accept it, and transferring money to a bank account can sometimes take longer unless extra fees for instant transfer.

Review Source

JG

Jennifer G.  
Librarian  
Libraries  
Used the software for: 1-2 years

### "I love it!"

February 23, 2026

5.0

My overall experience with venmo has been so great and convienent to be able to pay or receive money fast.

Pros

The pros to venmo are ease of use and quick payment processing. I love how easy it is to use!!!!!!!!

Cons

The only con to venmo that I can think of is people being able to use it to set up fake accounts and scam.

Switched from

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

Venmo could connect to my bank and cash app could not.

Review Source

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