# Page 32 | Venmo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 32 - Is Venmo the right Payment Processing solution for you? Explore 9281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/222572/Venmo-/reviews

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Venmo

4.7 (9281)

[View alternatives](https://www.capterra.com/p/222572/Venmo-/alternatives/)

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Last updated March 13th, 2026

# Page 32 - Reviews of Venmo

## Showing most helpful reviews

Showing 776-800 of 9281 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Account Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Venmo Review!"

November 30, 2021

5.0

Venmo is 10/10 and is my personal favorite. You'll be very satisfied knowing your money is traveling safely.

Pros

Venmo is the best payment processor around. I've had it since it first came out and all of my colleagues/friends have it downloaded. You can send and receive money in less than 1-3 days. I've never used anything else.

Cons

I only had one problem when I sent the money to the wrong user and I was unable to get it back.

Review Source

CW

Chris W.  
Strategic Director  
Hospitality  
Used the software for: 2+ years

### "Suite of Easy-to-Use Payment Processing Solutions"

January 11, 2022

4.0

Pros

Venmo makes all of their capabilities and features easy to use. Most can be setup and executed intuitively without having to read through tedious how-to docs.

Cons

Reporting features are somewhat lacking. We still utilize an external solution for reporting, which provides much more robust data and insights.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Review Source

AR

Armand R.  
Owner  
Publishing  
Used the software for: 2+ years

### "Perfect app for sending money to one another"

March 22, 2021

5.0

Venmo has been my go to app for the last 8 years as I have sent money to my brother and he has done the same to me when things get tough financially. At first, my brother did not have a bank account set up so this was the only way that we would communicate with each other when it came to financial problems. To this day, it is the only way that we communicate even though we both have bank accounts because it is so simple and easy to use.

Pros

I love using Venmo because as a startup publisher, I find myself receiving money from my close circle of friends and my brother to help me with my new start up company, AAR Publishing LLC. I love using Venmo because it is very easy and user-friendly and it only charges a small fee which is extremely important for someone like myself that is just starting out in the publishing business

Cons

I don't have any complains about Venmo because it does what it advertises and that is transferring money from person A to person B without the hassle of a bank account.

Review Source

VR

Verified Reviewer  
Consumer Insights Intern  
Marketing and Advertising  
Used the software for: 2+ years

### "Great to connect your social, office, and pretty much anyone!"

May 20, 2020

5.0

This is an all-inclusive app for managing payments. It is widely accessible and easy to use. It is highly recommended.

Pros

There is very little barrier to set up an account and get started. The rest is very self-explanatory as far as finding your contacts and sending/requesting. Great way to co-manage finances that you share with others.

Cons

The social features are slightly redundant in my opinion (I am not constantly checking on other people's transactions) but it can be super useful when using it during fundraising and for record-keeping.

Review Source

CM

Cam M.  
Sr. Director  
Sports  
Used the software for: 2+ years

### "Venmo is the most trusted for a reason"

November 13, 2021

5.0

Pros

The ease of use is likely the best feature – but also the trusted name in the industry makes it even easier to use. Venmo being used seemingly by everyone in the country is such an amazing feature when we pop-up shops around the nation.

Cons

There isn'y much to not like about it -- though the constant update(s) to feeds and the UI seem to put us back at square one at least once a year. Which is fine, but can catch you off guard at times.

Review Source

RC

Riley C.  
Service Center Representative  
Hospital & Health Care  
Used the software for: 1-2 years

### "Venmo Review"

January 21, 2022

5.0

Great

Pros

I love how easy it is to set up your information, and follow friends on venmo to make sending money back and forth not only easy but also fun

Cons

I don't like how easy it is to send money in general, because once you send it you cannot get it back, there is no option to cancel transaction

Review Source

Leila O.  
Business Owner  
Consumer Services  
Used the software for: 2+ years

### "LOVE It!!!"

January 8, 2020

5.0

My business transaction fee has bee eliminated because my client's send me money on Venmo which has been pretty amazing and It's so well known now that pretty much everyone has venmo now!

Pros

Ease of use, safe, quickly can connect to your bank and most all It is completely FREEEEE!!! You can easily send and request funds on the spot! How awesome is that!?

Cons

Sometimes It's hard to find your own friends especially if they have a different user name other than their name which gets annoying. I wish they found a better way to find your own people you know.

Review Source

Devan A.  
Freelance Photographer  
Consumer Goods  
Used the software for: 1-2 years

### "I Don't Know What I'd Do Without It!"

June 25, 2020

5.0

I buy, sell, and resell things on Facebook Marketplace, and other local selling platforms and having Venmo makes the trading and selling that much easier especially when you're selling more expensive items. It's basically like having them send their money through their phone to your bank account.

Pros

This app is something you can easily install and set up on you're phone. I make paying people back, buying things from other people or having other people pitch into what you're buying so much easier and faster! Even if someone forgets to pay you you can send them a reminder through the app. Plus if you want all the money that has collected in your Venmo, you can select the FREE transfer option and within 2-3 days there it is in your bank account!

Cons

The one thing that always bugs me is when you type in a description of why you're sending whoever it is money, it will always try and make you select a gif/sticker to replace the word with and unless you tap space again it won't let you submit until you've tapped a sticker. It still works just fine but that part is annoying.

Review Source

Beatrice K.  
Financial Analyst  
Financial Services  
Used the software for: Less than 6 months

### "Convenient Platform for Sending and Receiving Money"

July 17, 2023

5.0

Venmo is a simple, user friendly payment platform. It is reliable and convenient especially when splitting bills or payments. It is great for local transactions but might feel inadequate or inappropriate for formal payments involving large amounts.

Pros

Venmo charges relatively low amounts per transaction and it is quick and reliable. We usually use it to split relevant costs among colleagues. The social aspect, though might seem irrelevant, makes the platform engaging. You can leave a comment, share emojis, or transaction details.

Cons

I don't trust the data security and privacy features. I always feel like it could expose sensitive data at some point. Although it allows users to adjust privacy settings, it can expose sensitive payment details to your Venmo friends. I think it is only available here in the United States so you cannot send money abroad.

Review Source

VR

Verified Reviewer  
Graphic designer  
Publishing  
Used the software for: 1-2 years

### "Send and receive funds efficiently. "

April 8, 2021

5.0

As a member of a society where being able to purchase goods and services online is a part of every day life, I have found it efficient at doing just that.

Pros

I love having a platform through which I can send and receive money efficiently.Being able to send money to a business or friend is very important to me.

Cons

I have not encountered anything that I don't like about this application. It does pretty much anything I require from it.

Review Source

Zac R.  
Interaction Designer  
Design  
Used the software for: 2+ years

### "Personal user"

April 19, 2019

5.0

Overall it's the best and easiest way to send other people money.

Pros

I use Venmo for personal transactions all the time and it's a great free tool to send and receive money from people. What I like most about it is that it is on all the major platforms so it's easy for everyone to participate. Other platforms are OS specific and that can cause problems when not everyone is using the same OS. I also like that it is quick getting my money to my bank account when I need to transfer it.

Cons

The social aspect is the weirdest part for me and what I dislike the most. I don't look at what people are doing on there and I don't usually want people to look at what I'm doing on their either. Do I need everyone in my feed to know that I went out for tacos today and paid a co-worker? Not really. Do I need to know that my friend's daughter paid him for her cellphone bill? Nope.

Review Source

SN

Scott N.  
PM  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy way for someone to steal your money"

September 6, 2019

1.0

Venmo is terrible. I had someone pay me with the service, then cancel the transaction. Then Venmo automatically closed my account (as the receiver) since I was involved in a potentially fraudulent transaction. Then they refused to give me any support because I was black listed in their system. I literally did nothing wrong but they just close everyone's account who is involved in a bad transaction regardless of who's at fault. Anyone can make a fake payment. All they have to do is send it with their bank account then tell their bank that it was a fraud transaction to get it cancelled. Venmo says that you should only use it with people you trust, but until its happened to you, you wouldn't suspect it as a receiver.

Pros

It's fairly easy to send and receive payments. The app design is fairly clean and easy to add bank account info.

Cons

The person sending the money can cancel the payment after it shows you have the money. So someone can pay you for something and take their money back. I lost $1500 with this service.

Review Source

VR

Verified Reviewer  
Elementary School Teacher  
Consumer Services  
Used the software for: 6-12 months

### "Small Business Payments"

December 22, 2020

4.0

Overall this is a great app. It's a very inexpensive (often free) way to receive and make payments for your small business or personal use! I would highly recommend it for your spending and payment needs.

Pros

This is a great way to send and receive payments for your business or personal needs. Once it's setup, it's fairly easy to send or receive payments. I love that they have a QR code option to help people find each other's accounts so easily. It also allows you to link your bank account for easy transfer of funds to your accounts.

Cons

It does take a little bit of time to set up. You really need to link it to your bank account. Otherwise, you will be charged for every transaction if linked with a card. It takes a few days for your bank account to be activated and linked with your Venmo account. Also, I have had problems with using the money that has been paid to me to pay others. You should be able to keep money in your Venmo account and pay it out to others; however, that money does not always show up as an option to pay others with. Every once in awhile, Venmo also has some glitches. If there are too many people on the app at one time or the internet connection is weak, the app can get slow.

Review Source

Paka M.  
Owner  
Internet  
Used the software for: 1-2 years

### "Credit Card Needs Work!!!"

April 20, 2021

3.0

I've tried to reach to their customer support via phone with regard to the credit card program and got a lot of |"I'm not sure about that" responses and having to be transferred to another department because they couldn't answer my question. Then I'm told that they do not allow secondary card users or shared accounts with spouses.

Pros

The ease of receiving and making payments. The app is a little confusing, but once you get the hang of it by doing it a few times the app is pretty easy.

Cons

There is a learning curve to the app. The credit card was a major disappointment!!! First, they don't allow a secondary user or shared account. Second, they advertise that one can "Earn up to 3% on your top spend category," but I have yet to earn anything but the 1%, but had to pay a 3%+ fee to use the card! Lose money!!! I am in the process of cancelling the credit card.

Reason for choosing Venmo

I liked the idea of 3% on my top spend category because it was flexible like my spending and it would negate any fees, however, that is not the case and I will be cancelling this credit card.

Review Source

VR

Verified Reviewer  
EIR  
Information Technology and Services  
Used the software for: 2+ years

### "Payment App Review of Venmo"

October 24, 2019

5.0

My overall experience of Venmo is very positive and I would recommend the app

Pros

Venmo is great and easy to use, I like the designs. Transaction fees are on par with other payment application software

Cons

My only issue with Venmo is that it is not popular outside the United States and given that I travel internationally (mostly within Europe) I am only an accidental user of Venmo and rely to other payment applications. Also, I only use Venmo for petty cash loan to friends and family or in selected vendors or shops. My bank (and nowadays all top tier consumer finance institutions) offers card instant payment options

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

the decision to switch was driven by my network of friends (who are) users of the app

Review Source

PP

Phoebe P.  
Owner  
Education Management  
Used the software for: 2+ years

### "Best thing since sliced bread"

October 7, 2021

5.0

Pros

I first used Venmo while I was an officer with my son's athletic booster club. A parent suggested it, so we tried it & it was a lifesaver! No more collecting checks or cash. Forgot cash when u came to the game... no problem. With venmo we would get immediate notification of pymt so customers could pay easier at our concession stand. Free of charge which was a huge help for a non-profit. I still use it to pay the school organizations for stuff. U have a receipt right on your app! Free transfers of payment you received into your bank account

Cons

My only concern is that unless u realize it, anyone can see anything u are paying for. I saw it after the 1st time I made a pymt & set mine to private.

Review Source

VR

Verified Reviewer  
Sr Marketing Manager  
Publishing  
Used the software for: 2+ years

### "Review of Venmo"

April 19, 2021

5.0

I love Venmo and would recommend it to anyone who needs an easy way to send or request money. I have found it to be more user friendly than PayPal and other similar products.

Pros

Venmo is incredibly easy to set up and use. You access it via a mobile app, and within seconds can seamlessly send money to anyone with a Venmo account. I use it both personally and professionally on a weekly basis. Transferring money from the app to your bank account is also simple, and can be done instantly for a small fee, or within 2 business days for free.

Cons

If you don't update your privacy settings, your Venmo contacts are able to see who you are sending and receiving payments from (the dollar amount of the payment is not shown). Venmo is designed to have a social element to it, which is why this feature exists, but if you want to keep your transactions private, you have to turn this setting off.

Review Source

RB

Rachel B.  
Student  
Education Management  
Used the software for: 1-2 years

### "Venmo is great!"

July 17, 2023

5.0

Overall, I really enjoy the ease of using Venmo. It makes paying friends back for things very easy. It is also a great way of paying for items you may purchase online.

Pros

I really like the ease of using Venmo. It's so easy to send money from one person to another. I also really like the fact that I get an email and a text message letting me know if I've paid someone or received money from someone. It is always very quick as well.

Cons

I don't like how long it takes to transfer my Venmo money to my bank account. I know that sometimes is a bank issue, but I wish it was a little more instant.

Review Source

mP

mark P.  
Administrator  
Real Estate  
Used the software for: 2+ years

### "Venmo is the best."

July 17, 2023

5.0

Positive experience. Payments are always made and tracking is simple. Balance transfers are easy as well.

Pros

Making and receiving payments is a cinch. Venmo is a must have for easy, quick and convenient payments and receipts.

Cons

I do not have a con for venmo. Always easy to use and accessible. The app has neer crashed and I have never been compromised as I have with other debit cards and online banking services.

Review Source

VR

Verified Reviewer  
Clinical Operations Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Fast, Simple and Reliable"

October 19, 2021

5.0

Pros

I love Venmo. I use it every single week whether it is friends, family, or business needs. One of the great aspects of Venmo, is that it offers free transfers between parties. Also you never have to pay a fee when money is sent or received.

Cons

I don't like that the default settings are to share transactions to the general public. I think that option should be disabled by default.

Review Source

VR

Verified Reviewer  
FP&A Manager  
Retail  
Used the software for: 2+ years

### "Venmo"

December 7, 2019

5.0

Great for personal money transfer usage, but I do not see Venmo being adaptable for business usage.

Pros

In today's day and age, where few tend to carry cash in their wallet, Venmo is a saving grace. Venmo allows friends and family to instantly pay each other and request money from each other. It removes the awkwardness of IOUs and having to remind someone of the dinner cost split from a few nights/weeks ago. Venmo is also great for roommates situations where the monthly utility bills are divided upon the households.

Cons

One of the cons of using Venmo is the time lag of cash transfer between Venmo and your bank. It typically takes about 3 days for the cash transfer and settlement to occur. If Venmo can speed this process up without having to pay the % service fee charge, it would be on par with industry standards of Zelle that are used among of the major banks.

Review Source

VR

Verified Reviewer  
Junior Project Engineer  
Medical Devices  
Used the software for: 2+ years

### "Venmo Review"

August 10, 2020

5.0

My overall experience with Venmo is very positive. I would recommend this app to anyone who wants an easy way to find users and pay them. It is also easy to find that same user in the future for even faster payments.

Pros

Venmo is very user friendly. It is easy to find a user one wishes to pay money to and send them an amount directly to their checking account.

Cons

Although fast, venmo charges for users to instantaneously receive money into their account. It would be great if the app allowed users to receive their money instantly free of charge.

Review Source

JR

Jamil R.  
Uber Driver  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Secure data and easy payments"

October 16, 2022

5.0

10/10 phenomenal I enjoy using it

Pros

I love how easy it is to receive and send money for my job.

Cons

I don’t like the sign in on every use but it helps so i don’t mind.

Review Source

Jungjun B.  
Data Specialist  
Pharmaceuticals  
Used the software for: 2+ years

### "Amazing user-friendly app"

June 1, 2019

5.0

Pros

It's free and quick to make payments to someone or deposits to my bank account. Processing time is usually quite short so I almost never had any concerns about it. I personally believe that it's easy to use and understand and I've had success in persuading friends of mine who either never used a peer-to-peer payment app before or were sticking to other apps like Zelle to install and use Venmo - they all love it now!

Cons

Although I never had a personal experience, it's crazy that there is no given contact number. It gives me the​ impression that they don't care about their users and their experiences as much as they should. I think it can be a huge problem as you can be a victim of a scam where you sell and ship some stuff and the buyer cancels the payment right after. Yet you can't really get much support from Venmo regarding this.

Review Source

VR

Verified Reviewer  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Venmo is over priced like PayPal"

October 10, 2021

2.0

Pros

its allows instant transfers but limited by$ 400.00 it allows payments to people directly. it allows people to have a recourse for repayment if ripped off.

Cons

fees expensive limited too 400.00 transactions thats horrible for paying for services and products to limited. dont use hard to get service from a human being. customer service sucks.

Review Source

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