# Page 9 | Venmo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Venmo the right Payment Processing solution for you? Explore 9282 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/222572/Venmo-/reviews

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Venmo

4.7 (9282)

[View alternatives](https://www.capterra.com/p/222572/Venmo-/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Venmo

## Showing most helpful reviews

Showing 201-225 of 9282 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DC

Deidre C.  
Owner of residential and commercial cleaning services  
Construction  
Used the software for: 2+ years

### "Absolutely love this app"

November 22, 2023

5.0

My experience has been absolutely on point and amazing I've never once had a bad experience with them the customer support system is amazing they are always so very knowledgeable and helpful and the easy to use convenient app helps you and guide you with anything you may need to do with them

Pros

I love the fact of the easy convenient way of using venmo as well as the layout of the app itself everything is pretty self-explanatory and if you don't know or can't figure it out they have an amazing customer service team that is right there by your side every step of the way

Cons

I have nothing that I don't like about venmo I've always had great experiences with them for the almost 4 years I've been using them

Review Source

TA

Tamar A.  
Owner  
Education Management  
Used the software for: 1-2 years

### "Can’t imagine using anything else for mobile payments"

September 16, 2021

5.0

Absolutely fantastic! I believe that this is one of those products that overtime will become more and more part of the lexicon for worldwide payments. It is so much easier to use than PayPal and seems to be more universally used than Zell, and so once I switched to Venmo, it seemed obvious that I’ll be keeping it for the long duration of my company’s business needs

Pros

I most appreciate that this is not an actual bank account and I never have to worry about anybody accessing or being able to access any of my bank account features. I also like the immediate notification that a payment has posted. And the fact that almost everybody uses Venmo makes it a universal payment form that is almost free and incredibly simple to use even for a non-digital natives such as myself.

Cons

If I had to list one drawback to the application, it would only be that it took some time to get used to how to make notes about a particular payment

Reason for choosing Venmo

Do universality of Venmo, coupled with the ease of use, and that my customers seem to be most inclined to use Venmo, made it the obvious choice for me and my business.

Review Source

Ether S.  
Band Manager  
Entertainment  
Used the software for: 1-2 years

### "A great tool with multiple payment method options!"

June 15, 2021

5.0

My overall experience has been mostly positive. I am glad that the platform is so user-friendly and that many people seem to be using it as well, making it easy to pay people anytime. I am also glad that it is usually easy to find someone with the search tool to make sure I am paying the right person, and that you can add them as a friend so you can keep their information handy for future transactions.

Pros

Venmo is extremely easy to use! I love the ability to send money to anyone I owe right on the spot and their money can either be sent to their bank account or used right away.

Cons

The only thing I don't like about Venmo is that you can't choose your spending limit. They set it to $3000 and then if you verify your identity it can only be raised to about $6000. I would much rather have freedom on how much I can spend, or at least have some form of being able to give myself or another person the ability to withdraw as much as I'd like for a transaction, because it is MY money.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Venmo

I chose Venmo because it seems like the most popular choice among most people I know, which makes it easier then to use to pay people.

Review Source

CS

Cerenity S.  
Lead Teacher  
Education Management  
Used the software for: 1-2 years

### "User Friendly and Convenient "

September 22, 2022

5.0

Pros

I love that Venmo is a free service. It doesn’t cost to send money or to receive payment from others. It is super convenient to link it to cards and bank accounts.

Cons

There is nothing I do not like about Venmo. All my experiences have been positive.

Review Source

Ilan T.  
Graphic Designer  
Graphic Design  
Used the software for: 2+ years

### "Venmo Review"

October 13, 2021

4.0

The overall structure of the application is easy to navigate. Finding the person you want to pay is simple and effective, done in real time and they get a notification when it pops up which helps them be aware. Having it immediately available speeds up the process instead of needing a long wait like when you have a check delivered and cashed.

Pros

The ease with which you can send over a payment to another user is a plus. Payment comes with the ability to caption your payment so you can keep track such as "Rent May 2021" or "for pizza" and even insert jokes. It is an application without clutter, serving what it needs to do without forcing you to look through advertisements or download huge updates constantly. The UI is modern and easily understood. Being backed by Paypal lends the product legitimacy.

Cons

If your friends have a common name they can be difficult to search for. Luckily the @username and other methods like phone number contacts import do alleviate this problem. The lack of refunding a payment is harsh but fair as people should not be sending off large amounts of money to untrusted parties. If it is a friend they can always send back an equivalent amount to you if you accidentally paid them extra.

Review Source

CL

Cicily L.  
Marketing Director  
Apparel & Fashion  
Used the software for: 2+ years

### "Venmo Review"

January 5, 2022

5.0

I love that it is really simple to use from offering the expense of a dinner to a companion to paying for products bought from a companion or merchant. No expenses, not all that much or obscure.

Pros

Speedy, helpful installments Allowed to send cash from a financial balance or charge card Low charge for Mastercard installments Can pay for buys at select organizations Offers a check card and a Mastercard Adds a social component to sending and getting cash

Cons

At present, Venmo is just accessible in the United States. Along these lines, don't anticipate utilizing it on any of your impending worldwide voyages. It depends on an informal community of known companions and individuals in close geographic nearness to convey advanced installments. What's another impediment you really want to know about with the application? It's just accessible for individual use when connected to a Visa or ledger. Along these lines, even those organizations that pay an expense to acknowledge it can't straightforwardly utilize it. The organization likewise puts a cap on client exchanges of $4,999.99 each week. This breaking point is applied on a moving premise. The equivalent goes for getting reserves. At the end of the day, on the off chance that you really want to send a huge amount of cash, look somewhere else. Or on the other hand separate enormous exchanges into more modest aggregates paid more than a little while. At long last, pundits have raised worries with Venmo's present security conventions. They stay wary with regards to the portable application's capacity to secure individuals' accounts. All things considered, the organization has questioned these reactions various occasions by stressing security settings.

Reason for choosing Venmo

Venmo is safer and much easier to use

Review Source

VR

Verified Reviewer  
Sr. Integration Consultant  
Human Resources  
Used the software for: 1-2 years

### "Venmo, I can’t remember life without it."

July 22, 2021

5.0

Overall I have greatly benefited from Venmo as I’m able to do things with people all over the US, such as sending money to someone to go in on a group gift or paying someone back or honestly even sending them Birthday money instead of putting it in a card they could get lost in the mail.

Pros

Some of the features I love or how fast the app is that it actually works fast. Also then the ability to verify who you’re sending it to and have a record of payment that you’ve made is great.

Cons

Honestly I love it and today I have not had any issues with using Venmo on a weekly basis for a variety of different types of transactions.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

I made the switch over to Venmo because it seems like that’s the way the people are going and not so much using PayPal as much as they once were.

Review Source

VR

Verified Reviewer  
Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Perfect POS and payments solution for any mobile, in person, or online business"

January 10, 2022

5.0

Overall great experience, easy to use and integrate, no major complaints at all. I would 100% use it again and continue to use it.

Pros

I loved how easy it was to use Venmo for accepting payments from clients who usually already have the app due to network effects and they can pay via many options - credit, debit, or bank transfer. The social features are interesting but as a business account I do not use them much. The best part is the ease of use and integration with PayPal, free transfers, instant payment settlement.

Cons

It would be great if reporting was more thorough similar to what Stripe or other POS systems offer and if there were some sort of checkout or other standardized pages added for business accounts that make the same "packages" or transactions often. But there is no such feature and the client must enter each transaction newly.

Review Source

Shaun P.  
Marketing  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Venmo should be called "ZENmo"!"

December 10, 2021

5.0

I like the efficiency and how Venmo is making itself more known out to the general public which makes it much easier to run transactions through to clients and 3rd party vendors. My job is so much easier, thank you!

Pros

Why I gave such high praise in the title is I have nothing to worry about or feel anxiety about a transaction not going through or taking longer than 2 business days to actually post which is what I am in charge of and that alone the user-friendly nature of the app and how fast/easy it is to use, I highly recommend it.

Cons

My only real complaint is the lack of rewards/contests and overall goodies that make it an incentive to be a customer. Thought I'd throw out some ideas perhaps, hint hint! ;)

Reason for choosing Venmo

The popularity and reputation of the product brand.

Review Source

KK

Kenneth K.  
Photgraphy & Visual design  
Entertainment  
Used the software for: 1-2 years

### "The Pros and Cons when Using Venmo online banking Software."

August 30, 2021

5.0

Venmo By far seems to be one of the easiest Money Transfer software companies to deal with when it all come to using money. You so many option when shopping online to get money back or numerous offers. the availability of being able to use crypto makes it even better . You cant forget the social aspect when being able to leave messages and emojis to the transactions sent.

Pros

Venmo offers a wide variety of features from using Cryptocurrencies ,Online mobile check deposit, social depth and a good source when saving money. You can a QR scan to get payments or send them to other fellow Venmo users as well. the Social Element it bring tot he table is exclusive. Being able to split the fare or bill is a added plus as well.

Cons

Lack of being able to reach customer support which to add there is no call-in customer service line . Venmo may have minor glitches or bugs from time to time but all software comes with these same issues.

Review Source

PW

Paige W.  
Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Do Not Use Venmo!"

June 17, 2022

3.0

Pros

You can pay people quickly. There are no other pros.

Cons

I purchased concert tickers from a Venmo user after they had offered them on Facebook. I investigated the person before purchasing and felt like they were legitimate. Turns out, they were a scammer so I spent over $400 using the balance I had on my Venmo and did not receive the tickets. I IMMEDIATELY called Venmo to try to get my money back. The first Customer Service representative that I talked to said that the best they could do was submit a ticket to an Account Specialist and that they would get back to me in the next 24 hours. The rep. also told me that if the scammers move that money into their personal bank account that it would be out of their hands and they would not be able to give me a refund. I asked if they could expedite my ticket since I only had a day or 2 before it will go into their bank account. He said they can't do that. I said "You can't even call and just ask if that's a possibility?" He said no. 24 hours pass by and I hadn't heard anything so I called Customer Service again and the second representative I talked to said that I was given false information and it's going to take 6-7 days for them to investigate the situation. I asked her if there is anyway to expedite my ticket, especially since I was told it would be taken care of already. She said no. I ask again, "Can you call them and just ask since this is time sensitive and by tomorrow you guys won't be able to help me at all?" She says no. I will never use Venmo again.

Review Source

EG

Eldridge G.  
Freelancer, Independent Musician  
Consumer Services  
Used the software for: 2+ years

### "The Quick Way to Get Paid, or To Pay!"

September 15, 2021

5.0

It's been a pretty good and smooth experience with them. They tend to be quick in response to your inquiry if one should arise. They're honest as far as my experience has gone

Pros

The convenience and speed are by far the best features and would be considered the "bread and butter" of their brand. They have also added the cryptocurrency feature which is also nice!

Cons

The least, or in my eyes the weakness of the app or service isn't a feature that's a deal breaker for me but would be nice to have an update to, and that would the emoji templates. They only have a few different ones to choose from. I'd like to see more of a library collection of them

Review Source

MJC

Mary Jane C.  
AR, Analyst, Legal Filings, Computer, etc.  
Construction  
Used the software for: 2+ years

### "Venmo is my Favorite go to tool. DAY OR NIGHT! It's doable!"

September 7, 2023

5.0

Venmo has made a huge difference in my life professionally and personally. You've made is possible to worry less about taking care of those I love and are responsible for! You have truly made a difference!!

Pros

The security, the efficient and fast process. I love that I don't need my bank open or any business open to take care of what needs to be taken care of now! Day or Night, I have the access I need to get whatever is needed done!

Cons

I always get turned around trying to find new contacts. It's an older generation thing!

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)[eCardWidget.com](https://www.capterra.com/p/268102/eCardWidget/)

Reason for choosing Venmo

It's so much faster and simple, no nonsense, no invasion into my life, I don't get a hundred ads everyday and they just have respected my privacy!

Review Source

ER

Erin R.  
Creator & Host  
Broadcast Media  
Used the software for: 1-2 years

### "Hands Down Best Payment App "

June 2, 2021

5.0

I love Venmo. I am always shocked when someone says they don't have it. Why? It's easy, quick, efficient. They are making things harder on themselves. It's safe, secure... There's no reason not to have Venmo in 2021. Download it, give it a try, you won't regret it.

Pros

I love the ease of use. This App simplifies everything from paying friends back after a meal to collecting funds from family members when it's time to buy grandma a gift. Whatever the occasion, I can facilitate payments and receive payments right from my phone. I no longer have to run to the ATM. I don't carry cash, so this is my go-to option for transactions outside of in-store credit/debit purchases.

Cons

I have yet to experience a con. Like I mentioned in my review, sometimes the App will require you to reinstate your bank information. It may cause a minor inconvenience at the moment, however, I know Venmo is only looking out for my safety and security. So that's actually really a pro. See, no cons.

Review Source

TG

Todd G.  
Freelancer  
Graphic Design  
Used the software for: 1-2 years

### "Venmo - A Conveniently Simple Financial Application"

November 23, 2021

5.0

Venmo has eased the methods of processing sales and transferring funds to different financial institutions. This has increased the ability to focus on other aspects of the business.

Pros

The best features of Venmo are the ease of transferring funds to contacts, the optional business features available, and the option to request their convenient debit card for physical purchases. The application offers instantaneous transfers with no fees, and provides rapid notifications whenever a transaction occurs.

Cons

The only negative aspect seems to be the lack of activity within the social media aspect of the application. This absence is understandable considering most people prefer that their financial transactions remain private. This function could probably be eliminated, as there seems to be no demand.

Review Source

Georgia C.  
Business owner  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Venmo Supports Entrepreneurs"

December 16, 2021

5.0

I was having problems selling from my catalog because of a lack of variety in payment options. With a suggestion of this software to my clients as an added method of payment that problem has been resolved.

Pros

The best feature of this product is the ease-of-use. Transactions are recorded for both buyer and seller giving extra security all around. These two features make this product a must-have for startups for entrepreneurs.

Cons

I honestly cannot think of one thing that I dislike about this product.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Venmo

I chose venmo over stripe because of the popularity a venmo in my business and client circles.

Review Source

AG

Abhyona G.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "Venmo for the WIN!"

October 10, 2021

4.0

Pros

What I love most about Venmo is that it’s intuitive, user-friendly, and easy to navigate. This platform allows you to send and receive payment with ease by simply using your debit or credit card or your checking account. You can also send money from your Venmo balance which is a storehouse of cash that may be stored in the app. The platform is secure and offers you added layers of security by alerting you when activity you attempt to conduct is outside of your normal pattern. I don’t know about anyone else but that makes me feel very secure using the platform. I also love that I can track my payment using the platform and understand how much of my business I conducted via Venmo processing payments versus other software platforms that I use. This is key as it will allow me the opportunity to potentially optimize my payment processing system and narrow down to possibly one or two primary systems

Cons

I can’t say that there is anything too difficult about the software or any thing that I like least about it. It essentially does what it promises and that’s what’s most important

Review Source

JH

Jessica H.  
House cleaner  
Consumer Services  
Used the software for: 2+ years

### "Make purchases, receive money and much more, effortlessly! "

October 14, 2021

5.0

Overall I enjoy the ease of use with this app, it has made it easier for me to get money from my husband in a pinch, or send to my kids, or making payments to vendors while I’m out at flea markets, I have also used venmo for payments when I was doing deliveries and it has worked very well for me. I have more trust and faith in this program over other services similar to this one.

Pros

I love how quickly this app sends and receives money, I appreciate the privacy and security, I have never once had an issue with any discrepancies. Never had a payment not go through.

Cons

The only two issues I do have with this software is that I don’t wish to see all the past payments I’ve made to other people, and if someone is using my phone to make a payment I don’t want the past payments visible. Also I wish for venmo to accept more prepaid cards.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)

I made the switch because PayPal has too many “rules” and regulations, they really kind of hold you back from being able to make a living if you use PayPal for your businesses which I have and my husband has because you just have to jump through hoops constantly. As for cashapp I switched because I heard too many stories about it being too easy to hack and I just didn’t feel secure on that service.

Review Source

David D.  
Educator  
E-Learning  
Used the software for: 2+ years

### "Venmo is Making Cold Hard Cash Obsolete "

November 24, 2021

5.0

Overall we are using Venmo at a business and personal level for items such as splitting tabs, sales of school events or gear, reimbursements, and more. It is one of the most useful and versatile pieces of software that you'll encounter.

Pros

Venmo is a multifaceted piece of software that is most commonly found on the phone application. It is well designed in its simplicity and allows all users to pair their debit/credit cards or bank accounts to a venmo account. They then act as the necessary middle person between two parties trying to exchange money. It works wonders! This software takes away the need for other troublesome middle-parties that require a common denominator such as a shared bank system. Venmo is the future of small expenditure and tender exchanges and is being used across the board in all areas of business and personal life. I truly believe it is a must have for all individuals in this day and age.

Cons

When opening the app on the phone it loads slowly. I also dislike that the default setting of venmo is that the payment is Public for other users to see. In my opinion, I did not come to the Venmo app to scroll through other people's purchases and there should be no social element to this software.

Review Source

LV

Lena V.  
Owner  
Veterinary  
Used the software for: 2+ years

### "Venmo for business is a must "

January 6, 2022

4.0

I think Venmo is a great option for businesses to accept payments. It has trust, security, and financial stability, so I don’t have to worry about mine or my customers information being stolen or my money being lost. I like that I am able to use across everything I need, from mobile payments to pos. It is so easy to use and I can track all of my sales and history easily.

Pros

I like the many payment options, the ease of use, and the trust I have for the company.

Cons

There are some features that should be more customizable, and the fees could be a bit more competitive.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Reason for choosing Venmo

It has more versatility

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

The features were more convenient and it is easier to use and control my money.

Review Source

Krishnamoorthy K.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy way to send and receive money"

September 27, 2021

5.0

Venmo does not charge recurring fees, such as monthly or yearly fees, like other payment services. When sending money from a bank account, debit card, or your Venmo balance, there are no fees charged. Payment apps charge a 3 percent fee for credit card transactions, which is typical throughout the industry. There are also no fees associated with receiving money or transferring it to your bank account, unless you choose an immediate transfer rather than a regular transfer. Venmo has a unique selling point in that it is not your normal payment app. Likes, comments, and messages are linked to each payment in this payments software, which incorporates popular social network elements such as likes, comments, and messages. Others, on the other hand, believe that it makes money transfers more enjoyable, which some users find to be true.

Pros

It is quick and simple to use. Finally, but certainly not least, it has a large user base, which means that many of your connections may already be using it. Venmo's success may be attributed in large part to its simplicity of use. There is very little of a learning curve. You may download it and begin sending and receiving money within minutes of installing it. Using Venmo to divide costs is also a breeze since it provides an on-screen calculator when you transfer or request money from someone. You may also send or request the same amount from several people at the same time if you're sharing a bill with a group of people.

Cons

Once you've made a payment via Venmo, there is no way to reverse it. The money is sent promptly to the intended recipient. If you need a payment to be refunded, Venmo advises that you contact the receiver and request the money back. Other than that, you may request that Venmo's customer service reverse the payment on your behalf; however, they can only do so if the receiver accepts, if their account is in good shape, and if they still have the cash in the bank.

Alternatives considered

[Payoneer](https://www.capterra.com/p/187086/Payoneer/)

Reason for choosing Venmo

Personal transactions can be made using Venmo, instantly.

Switched from

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

Venmo had more features and a better mobile user interface.

Review Source

SR

Shanyce R.  
Student  
Medical Practice  
Used the software for: 2+ years

### "Top Tier Payment Services"

May 20, 2022

5.0

Pros

what I like most about this software compared to other payment services is the user interface as well as the reliability. I have also used Cash App and PayPal. PayPal is just as reliable, but the interface is quite boring and not as interactive. Cash app is similar but it is not the most reliable, as it is easy for people to make several and several accounts. It is overall quick and convenient and my go-to for paying my friends back.

Cons

I am not sure if this has always been a thing or it is recent, but I have been having this issue where when I go to pay someone and I have funds in my Venmo account but it is not enough. I expected to take from the Venmo account and then withdraw from my bank or card. I think that sort of feature would be nice rather than having to either wait 1 to 3 days for your funds or having to pay a fee

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

similar in reliability but boring user interface and user interaction

Review Source

NM

Nicole M.  
Blogger  
Animation  
Used the software for: 2+ years

### "Venmo personal review"

September 1, 2021

5.0

My overall experience has been fair. Venmo's appearance is really good and makes me feel good being there. There are so many options that l used myself to make it more flexible for my business to send out and receive money. There are problems with scammers and detecting them. In the end its a good website.

Pros

Quick, convenient payments which makes it amazing in the times l really need to send out money under pressure. Free to send money from a bank account or debit card which is amazing because in my country we cant send money internationally so using venmo to make my payments international has made my experiences much more flexible. Low fee for credit card payments which is rare to find because everyone wants a commision and it is really good that you also have compassion for your customers. The website can pay for purchases at select businesses that l choose without me going there physically. Offers a debit card and a credit card that is international which makes it easier for me to make payments with websites that dont offer e-wallets. Adds a social element to sending and receiving money making it more user freindly and more appealing view.

Cons

Payments are public by default and this makes me feel a little uncomfortable knowing people know about financial part of my business. This will probably make it easy for internet crimes to happen. Can't cancel payments which is fastrating because i do make mistakes when l am entering infomationa and l look aheadcand l cant go back. This is making me give out unnecssary payments not meant for those people. Popular with scammers and this is making it harder to detect who is real to work with and whos not. This makes the website a bit difficult to work on with those type of people.

Review Source

AG

Angel G.  
HR Project Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "My Favorite App For Payments"

October 24, 2022

5.0

Pros

Venmo’s mobile application and payments are my absolute favorite thing about the platform. I love seeing what each person labels their transactions as well as being able to label my own to make them as clear and concise or even as entertaining as I’d like. Venmo also makes transferring money to and from the mobile app a breeze.

Cons

My only piece of feedback for Venmo is to add more options for customization. It would great to have some options for ui other than a light mode such as dark mode or selectable color ways. I would also love the option to choose a more personalized venmo debit card to really make it my own.

Review Source

NB

Nathan B.  
Owner operator  
Glass, Ceramics & Concrete  
Used the software for: 1-2 years

### "Venmo A++ for business!!"

June 24, 2022

5.0

Venmo is a great App/program overall they have awesome 👍 overall reviews and services. I would rather them on a scale of 1-10 of 8.5

Pros

It's the way it's setup (user friendly) The have a great community for help or questions on new or current projects or services you need help with!

Cons

Venmo has been around for over a decade and has great reviews , But needs some things updated they have a issue with keeping up with the NEW Technology. Updating the info will help out a lot!

Reason for choosing Venmo

Stuck with the same great service I had been receiving for many years!!

Review Source

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