# UrbanBound Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UrbanBound Software - reviews, pricing plans, popular comparisons to other Relocation products and more. Source: https://www.capterra.com/p/222664/UrbanBound --- # UrbanBound Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UrbanBound ## What is UrbanBound? UrbanBound is the new way to manage and streamline employee relocation. Through software, top-notch relocation support and policy guidance, UrbanBound helps organizations offer competitive relocation benefits regardless of size or budget. From Fortune 5000 to fast-growing start-ups, UrbanBound is the tech-driven way to provide a flexible relocation experience for all employees. It's time to modernize the way you relocate employees. ## What is UrbanBound used for? [Relocation](https://www.capterra.com/relocation-software/)[IWMS](https://www.capterra.com/iwms-software/) Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## UrbanBound alternatives [4.9 (4,275)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,426)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (177)](https://www.capterra.com/p/156106/Hibob/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Content Library Centralized repository to store content and assets Cost Management Manage budgets, track and optimize spending and align capacity to workload demand Employee Portal Online portal where employees can access and track their own information Expense Management Plan, pay and track business related expenses. Onboarding Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service UrbanBound 12 features Application programming interface that allows for integration with other systems/databases Centralized repository to store content and assets Manage budgets, track and optimize spending and align capacity to workload demand Online portal where employees can access and track their own information Plan, pay and track business related expenses. Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage compensation for out-of-pocket expenses incurred by an employee, client or another party View and track pertinent metrics to find patterns and gain insights from data Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Implementation of various strategies to manage tax obligations via planning and maintaining compliance Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Features 4.7 (12) 4.7 Based on 12 reviews ## Pricing Value for money 4.7 (10) ### Starting price Free trial not available Value for money 4.7 (10) 4.7 Based on 10 reviews ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 4.9 Based on 12 reviews Filter by rating 5(11) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TD Tyler D. Sales Associate Designate Retail ### "Easy to use customer portal and helpful staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2022 Pros The customer portal is simple and easy to use. You receive emails to walk you through each step of the relocation process. The customer support from UrbanBound's staff is top tier. Cons There is nothing I experienced with UrbanBound that could be considered a con. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Robynne L. Recruiting Manager Food & Beverages ### "The best customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2019 Pros The team's secret sauce is its ability to grow amazing relationships. I've heard time and time again that our employee's UB Partner was absolutely amazing. In addition, our Recruiting team truly enjoys our time with the UB internal team. Best meeting of the quarter! Cons We've struggled with getting employees in and out of remote areas but they are working on it!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Alex D. Global Mobility Manager Computer Software ### "Exceptional customer support and professionalism" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 14, 2019 Urbanbound is very user friendly and as a tech company working with them has been an easy transition as they are a match with Indeed's culture! The portal is easy to use and has been perfect for the flexible relocation program that Indeed offers. Pros The team that is behind the software is great! They are very professional and dedicated. They are also open to the needs of their clients and then make changes to improve. Love working with them! Cons The fact that it is software based makes it limited to the specifications, meaning any changes cannot be made immediately and require software changes that may take months to modify. With this being said, the changes I required were immediately addressed and a plan was crafted to make the changes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Madeline S. Recruiter Internet ### "Have really enjoyed working with UrbanBound!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2019 Pros It's super easy to use and to get a new hire set up. Great interface that is intuitive and can track employees. The team is very communicative with updated budgets or any delays in the moving process, etc. Cons Haven't had any negative experiences yet! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kristen R. HR Coordinator Information Technology and Services ### "Great Employee Relocation Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2019 Pros Ease of use and the customer service. It's such a time saver! Cons There's nothing that I really don't like about the software. I think it would be nice to be able to search for employees more easily, but besides that, it's great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director, Global Mobility Information Technology and Services ### "A Truly Unique Product " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2019 My experience is that they are excited about what they do, they listen and they are passionate about making their offerings better. I find them to be excellent partners. Pros This software has been a game changer for our program. We are able to offer a lump sum; core benefits such a housing and travel as well as a flexible managed lump sum option. UB has built technology that offers a way to clearly estimate costs and keep our Finance team and businesses happy while offering exceptional flexibility to our relocating employees and new hires. We also use this for our new college grad/lump sum only population. In the past, this group would get a small lump sum and travel costs with no support. For a small investment, this population now gets relocation support and advice on how to best utilize their lump sum as well as having access to a solid bank of service providers in the UB network. UB has a product that conforms to all levels of employees with different communication preferences. One employee may want only to use the software, others may want to communicate with a relo consultant, it is not a one-size fits all product. Cons Initially, there was functionality that we wish UB had. They worked with us to understand not only our program needs but how the functionality would benefit other clients and have since added what was requested. Reasons for choosing UrbanBound Overall cost containment. Employee flexibility (this equals very high customer satisfaction. Their leadership team. Philosophical and cultural alignment with our company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User People Operations Specialist Information Technology and Services ### "Excellent Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2019 Pros Using UrbanBound is nearly effortless from the administration perspective. The customer service provided by everyone involved with our account has been responsive and a true champion of policy. In addition to the great service, they also provide frequent updates on how the program is performing, provide recommendations, and execute on behalf of the company. I have dozens of amazing things to say about using UrbanBound for our relocation services! Cons One negative is the reporting capabilities. However, anything I can't acquire myself has been provided by the account rep with crazy fast turnaround. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Sr. Human Resource Specialist Computer Software ### "UrbanBound" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 3, 2019 Pros The ease of use is great! The customer service and account management teams are wonderful! They are quick to respond to all questions. Cons Reporting on active licenses is not the best but works. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Alison H. Project Coordinator Farming ### "UrbanBound Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 3, 2019 The team is professional, flexible and easy to work with. Their response time is great. Pros Candidate can go in self-service and get the assistance they need to help in their relocation. Cons It works very well for its intended purpose. No issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tom J. VP, Human Resources Financial Services ### "First class everything" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2019 This is where I could likely fill an entire web page with praise: service. The service level I get as a customer of Urban Bound is second to none compared to all my other vendors. There are at least 3 other vendors I spend 5x the money with annually that don't give me 1/10th of the customer service levels I get with Urban bound. Simply the best. Pros The platform is easy to use for both companies and new hires/employees who are relocating. Cons It's hard to come up with anything I don't like/love about Urban Bound. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/222664/UrbanBound/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)