--- title: "UrbanBound Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UrbanBound Software - reviews, pricing plans, popular comparisons to other Relocation products and more." source_url: "https://www.capterra.com/p/222664/UrbanBound/" page_type: "product" language: "en" --- # UrbanBound Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UrbanBound ## What is UrbanBound? UrbanBound is the new way to manage and streamline employee relocation. Through software, top-notch relocation support and policy guidance, UrbanBound helps organizations offer competitive relocation benefits regardless of size or budget. From Fortune 5000 to fast-growing start-ups, UrbanBound is the tech-driven way to provide a flexible relocation experience for all employees. It's time to modernize the way you relocate employees. ## What is UrbanBound used for? [Relocation](https://www.capterra.com/relocation-software/)[IWMS](https://www.capterra.com/iwms-software/) Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## UrbanBound Overview Updated August 2026 AI summary UrbanBound supports organizations of all sizes with employee relocation and mobility management, offering features such as cost and expense tracking, move progress monitoring, vendor management, and reporting tools. Additional capabilities include onboarding, a content library, surveys, and tax management. It is available as a cloud-based solution, accessible via web, Mac, and Windows platforms. ## UrbanBound alternatives Highest Rated [4.9 (3,831)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (1,397)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/222664/UrbanBound/alternatives/) ## FAQs about UrbanBound Overview ### Which roles and teams benefit most from UrbanBound? UrbanBound is most used by HR leaders, global mobility teams, recruiters, and people operations staff managing employee relocation and candidate moves. Project managers and coordinators use it to track timelines, vendors, and tasks, while executives rely on it for visibility into relocation programs, employee support, and hiring-related transition workflows. Answer based on 12 reviews Overview ### What company size and specific industries is UrbanBound built for? UrbanBound is designed for organizations across industries such as healthcare and technology that relocate 10 or more employees per year. It fits companies with ongoing employee relocation needs, rather than businesses that move staff only occasionally. Features and Usability ### What are the key features of UrbanBound? UrbanBound offers recruitment management and onboarding tools, plus employee and self-service portals for move-related access. Its relocation features include move progress tracking, expense management, reimbursement management, vendor management, and cost management. It also includes a content library, surveys and feedback, reporting and analytics, task management, and API access. Getting Started and Support ### What training and onboarding options does UrbanBound offer? UrbanBound offers in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training and live online sessions support guided instruction, webinars provide group learning, and documentation offers written reference material for self-paced review and setup guidance. Getting Started and Support ### What customer support options does UrbanBound offer? UrbanBound provides phone support and chat for customer assistance. No reviewer feedback about support quality is available, so user experience details such as response times, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features API Application programming interface that allows for integration with other systems/databases Content Library Centralized repository to store content and assets Cost Management Manage budgets, track and optimize spending and align capacity to workload demand Employee Portal Online portal where employees can access and track their own information Expense Management Plan, pay and track business related expenses. Onboarding Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service UrbanBound 12 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Content Library: Centralized repository to store content and assets - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Employee Portal: Online portal where employees can access and track their own information - Expense Management: Plan, pay and track business related expenses. - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. --- Features 4.7 (12) 4.7 Based on 12 reviews ## Pricing Value for money 4.7 (10) Value for money 4.7 (10) 4.7 Based on 10 reviews ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 4.9 Based on 12 reviews Filter by rating 5(11) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TD Tyler D. Sales Associate Designate Retail ### "Easy to use customer portal and helpful staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2022 Pros The customer portal is simple and easy to use. You receive emails to walk you through each step of the relocation process. The customer support from UrbanBound's staff is top tier. Cons There is nothing I experienced with UrbanBound that could be considered a con. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Robynne L. Recruiting Manager Food & Beverages ### "The best customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2019 Pros The team's secret sauce is its ability to grow amazing relationships. I've heard time and time again that our employee's UB Partner was absolutely amazing. In addition, our Recruiting team truly enjoys our time with the UB internal team. Best meeting of the quarter! Cons We've struggled with getting employees in and out of remote areas but they are working on it!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Alex D. Global Mobility Manager Computer Software ### "Exceptional customer support and professionalism" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 14, 2019 Urbanbound is very user friendly and as a tech company working with them has been an easy transition as they are a match with Indeed's culture! The portal is easy to use and has been perfect for the flexible relocation program that Indeed offers. Pros The team that is behind the software is great! They are very professional and dedicated. They are also open to the needs of their clients and then make changes to improve. Love working with them! Cons The fact that it is software based makes it limited to the specifications, meaning any changes cannot be made immediately and require software changes that may take months to modify. With this being said, the changes I required were immediately addressed and a plan was crafted to make the changes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Madeline S. Recruiter Internet ### "Have really enjoyed working with UrbanBound!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2019 Pros It's super easy to use and to get a new hire set up. Great interface that is intuitive and can track employees. The team is very communicative with updated budgets or any delays in the moving process, etc. Cons Haven't had any negative experiences yet! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kristen R. HR Coordinator Information Technology and Services ### "Great Employee Relocation Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2019 Pros Ease of use and the customer service. It's such a time saver! Cons There's nothing that I really don't like about the software. I think it would be nice to be able to search for employees more easily, but besides that, it's great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Director, Global Mobility Information Technology and Services ### "A Truly Unique Product " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2019 My experience is that they are excited about what they do, they listen and they are passionate about making their offerings better. I find them to be excellent partners. Pros This software has been a game changer for our program. We are able to offer a lump sum; core benefits such a housing and travel as well as a flexible managed lump sum option. UB has built technology that offers a way to clearly estimate costs and keep our Finance team and businesses happy while offering exceptional flexibility to our relocating employees and new hires. We also use this for our new college grad/lump sum only population. In the past, this group would get a small lump sum and travel costs with no support. For a small investment, this population now gets relocation support and advice on how to best utilize their lump sum as well as having access to a solid bank of service providers in the UB network. UB has a product that conforms to all levels of employees with different communication preferences. One employee may want only to use the software, others may want to communicate with a relo consultant, it is not a one-size fits all product. Cons Initially, there was functionality that we wish UB had. They worked with us to understand not only our program needs but how the functionality would benefit other clients and have since added what was requested. Reasons for choosing UrbanBound Overall cost containment. Employee flexibility (this equals very high customer satisfaction. Their leadership team. Philosophical and cultural alignment with our company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User People Operations Specialist Information Technology and Services ### "Excellent Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2019 Pros Using UrbanBound is nearly effortless from the administration perspective. The customer service provided by everyone involved with our account has been responsive and a true champion of policy. In addition to the great service, they also provide frequent updates on how the program is performing, provide recommendations, and execute on behalf of the company. I have dozens of amazing things to say about using UrbanBound for our relocation services! Cons One negative is the reporting capabilities. However, anything I can't acquire myself has been provided by the account rep with crazy fast turnaround. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Sr. Human Resource Specialist Computer Software ### "UrbanBound" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 3, 2019 Pros The ease of use is great! The customer service and account management teams are wonderful! They are quick to respond to all questions. Cons Reporting on active licenses is not the best but works. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Alison H. Project Coordinator Farming ### "UrbanBound Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 3, 2019 The team is professional, flexible and easy to work with. Their response time is great. Pros Candidate can go in self-service and get the assistance they need to help in their relocation. Cons It works very well for its intended purpose. No issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tom J. VP, Human Resources Financial Services ### "First class everything" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2019 This is where I could likely fill an entire web page with praise: service. The service level I get as a customer of Urban Bound is second to none compared to all my other vendors. There are at least 3 other vendors I spend 5x the money with annually that don't give me 1/10th of the customer service levels I get with Urban bound. Simply the best. Pros The platform is easy to use for both companies and new hires/employees who are relocating. Cons It's hard to come up with anything I don't like/love about Urban Bound. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/222664/UrbanBound/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.