--- title: "BentoBox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BentoBox Software - reviews, pricing plans, popular comparisons to other Website Builder products and more." source_url: "https://www.capterra.com/p/222733/BentoBox/" page_type: "product" language: "en" --- # BentoBox Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BentoBox ## What is BentoBox? Know what your customers want — and keep your business growing — with the BentoBox Marketing & Commerce Platform, an all-in-one restaurant commerce engine that puts diners at the center of how restaurants operate. At the heart of the platform is BentoCore, which houses all of your diner data and centralizes your menu information, marketing tools, and branding materials. BentoCore powers diner-facing modules — like a Restaurant Website, Takeout & Delivery, eCommerce Stores, and Reservations — that you can activate based on what you need. The more modules a restaurant activates, the more data BentoCore can collect for a fuller view of the restaurant’s diners and their business as a whole. ## What is BentoBox used for? [Website Builder](https://www.capterra.com/website-builder-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 86% Neutral 3% Negative 10% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BentoBox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getbento.com/&name=BentoBox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BentoBox 4.5 (29) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (29) Ease Of Use 4.2 (659) Value For Money 4.1 (24) Value For Money 3.8 (536) Customer Service 4.4 (29) Customer Service 3.7 (573) ## BentoBox alternatives Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (659)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [Owner.com](https://www.capterra.com/p/10002488/Owner/) [4.6 (111)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002488/Owner/) [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [4.6 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/) [4.9 (110)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203009/SK-Takeaway/) [View all alternatives](https://www.capterra.com/p/222733/BentoBox/alternatives/) ## FAQs about BentoBox Overview ### Which roles and teams benefit most from BentoBox? BentoBox is most used by restaurant owners, managing partners, and general managers who need to oversee online presence, reservations, and day-to-day guest engagement. Marketing and brand teams use it to update websites, promote menus and events, and support franchise or business growth, while guest services staff streamline booking and customer communication. Answer based on 29 reviews Overview ### What company size and specific industries is BentoBox built for? BentoBox is designed for restaurants of all sizes, including restaurant owners, general managers, and marketing staff, as well as consultants who serve the restaurant industry in PR, marketing, design, and branding. It is built for businesses in the hospitality and food service sector. Features and Usability ### What are the key features of BentoBox? BentoBox offers online ordering, online store builder, restaurant POS, and order management for restaurant sales workflows. It also includes kitchen/menu management, payment processing, gift card management, loyalty program tools, website management, SEO management, customizable reports, and third-party integrations for digital ordering and commerce operations. Integrations ### Which third-party tools and platforms does BentoBox integrate with? BentoBox integrates with payment, marketing, analytics, social, and shipping tools including Apple Pay, Google Pay, Stripe, Square for Restaurants, Mailchimp, Constant Contact, Campaign Monitor by Marigold, Google Analytics 360, Meta for Business, Instagram, Twitter/X, ShipStation, and Shippo. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does BentoBox offer? BentoBox provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos allow self-paced learning, and documentation offers written reference material for setup, feature review, and ongoing use. Getting Started and Support ### What customer support options does BentoBox offer? BentoBox provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Reviewers often describe the support team as prompt, thorough, and responsive, though one reported a confusing billing dispute that took over a month to resolve. Answer based on 6 reviews ## Features AI summary Based on 11,677 Website Builder reviews Capterra data shows that buyers of website builder software rank the following features as their top priorities: - **Design Management** (**49%** of reviewers rated this feature as critical) - **Website Management** (**56%**) - **Real Time Editing** (**46%**) BentoBox includes **Website Management** and **Real Time Editing**, giving teams a way to maintain site content and make updates as changes happen. However, it does not include **Design Management**. Instead, it offers other features that reviewers also consider important, such as **Customizable Templates** (**44%**) and **Landing Pages/Web Forms** (**42%**), helping businesses create branded pages faster, capture visitor information, and keep website updates moving efficiently. Website Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Real Time Editing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Preview and make real-time changes in the web content Customizable Templates 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Landing Pages/Web Forms 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create landing pages or online forms designed to capture new leads and prospects Alerts/Notifications 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Online Ordering 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Tracks and processes online orders BentoBox 40 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Auto Update: Automatic update of information / software - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Food Delivery Dispatching: Dispatch food deliveries - For Restaurants: Serves restaurants - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Newsletter Management: Create and update newsletter content to increase engagement - Online Ordering: Tracks and processes online orders - Online Store Builder: Includes functionalities for creating custom eCommerce websites - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real Time Editing: Preview and make real-time changes in the web content - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.3 (29) 4.3 Based on 29 reviews ## Pricing Value for money 4.1 (24) Build Your Own Contact us for pricing It includes: - BentoCore - Restaurant Website - Takeout & Delivery - Online Catering - QR Code Order & Pay - eCommerce Stores - Gift Cards - Reservations - Digital Waitlist - Events Management Foundations Contact us for pricing It includes: - BentoCore - Restaurant Website - Google Profile Sync - Takeout & Delivery - Gift Cards - Digital Waitlist Signature Contact us for pricing It includes: - BentoCore - Restaurant Website - Google Profile Sync - Takeout & Delivery - Group Ordering - QR Code Order & Pay - Gift Cards - Digital Waitlist - Event Management - Customization Package - ADA Essentials Elevated Contact us for pricing It includes: - BentoCore - Restaurant Website - Google Profile Sync - Gift Cards - Reservations - Event Management - Customization package - ADA Essentials Foundations (Counter Service) Contact us for pricing It includes: - BentoCore - Restaurant Website - Takeout & Delivery - Google Profile Sync Signature (Counter Service) Contact us for pricing It includes: - BentoCore - Restaurant Website - Takeout & Delivery - QR Code Order & Pay - Gift Cards - Google Profile Sync - ADA Essentials - Customization Package Value for money 4.1 (24) 4.1 Based on 24 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (29) 4.4 Based on 29 reviews ## User reviews Overall rating 4.5 Based on 29 reviews Filter by rating 5(23) 4(2) 3(1) 2(1) 1(2) Mentioned topic Sorted by most recent KT Karlee T. Corporate Director of Marketing Hospitality ### "Easy to Use, Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 So far, we've had a great experience with BentoBox. My hospitality company transitioned all of our restaurant websites to their platforms and we've been very happy with our experience! Pros The solution is affordable, support is quick to respond, we have had a great experience in developing sites as they take our feedback seriously and appropriately. The content management is seamless and easy for our restaurant teams to update & do themselves. Cons Some very small limitations with design but overall the experience has been very positive. I honestly can't say definitively any specific cons. Switched from [Webflow](https://www.capterra.com/p/136159/Webflow/) Difficult to use the back end of Webflow. Needed an easy to use solution for the property teams. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LF Lowell F. Owner Restaurants ### "Bento Box excellent product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2025 Very positive. Excellent customer service. Easy to use product. Staff always available and very helpful. Pros Easy to use, positive impact on business, excellent customer service. Always available to assist as needed. Cons Nothing. Great product and service. Great customer service. Do not change product. Easy to make changes as needed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Stephanie B. Owner Health, Wellness and Fitness ### "BentoBox is excellent! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 23, 2025 Pros BentoBox is easy to use and is appealing to the eye. I have enjoyed the ease of use and appearance of the program. Cons I do not have any negative reviews regarding BentoBox. Would buy it again no questions asked! It has met all of my expectations! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Joseph A. CEO Restaurants ### "Great response to issues and concerns." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 25, 2024 Excellent. Improvements are made always. Pros Improved menu features. Cons I would like to see more options for displaying menus creatively. Yen (Japanese yen features for online store) Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Recommendation from another website and their website. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PR Paul R. Owner Restaurants ### "Great company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2024 Never had any problems with BentoBox. They were great to work with. Pros Very easy to use. They got our site up and running with no problems Cons We wanted to have a mobile app as well as having a website Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sasha S. Food and Beverage Reservations Manager Hospitality ### "BentoBox Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 8, 2023 It is a great product, very easy to use and I would say the only thing to be warned about is that if you want a lot of customisation on your website it would not necessarily be the right product. Pros I love how easy it is to use. Its Media Gallery with being able to centre the photos is very useful. Also the general layout and options for the website are a great starting point for any website. The feature that you can edit the HTML of the website as well on the templates is very useful for customisation. Cons There are just a few niggles such as I would love if you could crop photos after you have uploaded them not just during the uploading process. Also it would be useful to have a feature where you can preview what the website will look like on mobile devices not just on the desktop. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2023 We really appreciate the time you took to review our product, and your constructive feedback will be shared with our product marketing team. SM Stephen M. Owner Food & Beverages ### "Just Don't Get Involved!" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 7, 2023 Pros Nothing at all. Cons They really don't do anything for the money. Terrible customer service. Chargebacks are targeted on their online ordering platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Food & Beverages ### "Terrible Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 29, 2022 Pros Loved the product and it was so easy to set up. Cons I loved the product and wanted to continue using it. However I was sold the product at one price and billed a much higher price. When I reached out to see what had gone wrong I received without a doubt the most confusing and terrible customer service I've experienced. After over a month I was finally able to cancel my subscription but am still trying to receive refunds for charges incorrectly billed to me. Would highly recommend taking the terrible customer service into account before signing on and saving all email communication just in case. Switched from [Square Online](https://www.capterra.com/p/275800/Square-Online/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Henry C. Digital Marketing Manager Restaurants ### "Great if you know what you need and aren't tech-savvy" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 23, 2021 In short: If you or someone on your team is experienced with building and managing websites, then the extra cost of BentoBox isn't worth it. If you don't have deep technical skills, BentoBox will essentially fill that gap for you with their customer support, and is worth looking more into. Some of the best customer service I've experienced, and certainly the best support for a website builder. You can get a website built and managed for cheaper with another builder like WordPress or Squarespace - but you won't have nearly the support system BentoBox has. Coming from a deep background of building websites, I found the lack of flexibility and customization hindering. But, again, if you don't have deep tech experience on your team, lack of flexibility is a very good thing: less opportunity to mess it up. An important note: BentoBox comes with an array of built-in, restaurant-focused tools in their sites. You can manage and monitor your Yelp profiles, process new leads, start gift cards, etc. BentoBox is ideal for someone who does not have systems in place for managing these. If you already have a CRM, already have a gift card processor, event/reservation management system, etc., you'll end up paying a larger monthly cost for unused tools. I strongly recommend cross-referencing the tools you already have with the tools baked into BentoBox, and gauging the duplicates. Pros BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful. What really stands out is the support - all three years I've been using BentoBox for 3 websites, their customer service answers promptly, thoroughly, and personably. Cons This isn't a con to everyone: you are very limited in the advanced changes you can make to your site. You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it. But if you're non-technical, don't care to be technical, and just want a darn website up, this is not a con because of the topnotch support. Tell them what you want, and they'll work it up until you're happy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TT Tsagaan T. Marketing Food & Beverages ### "Websiter builder for restaurants" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 10, 2021 I recommend this to all restaurant owners looking to branch out to the online market. It specializes in restaurant website building. Pros I am currently using BentoBox to build my website. It is very user friendly and the customer service is excellent. My boss tends to ask many questions and I direct him to the customer service. It is very easy to change menus. Cons I did not encounter many cons. It is definitely pricey. But honestly it is worth the price. It saves you from the headache. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/222733/BentoBox/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Restroworks vs BentoBox](https://www.capterra.com/compare/142877-222733/Restroworks-vs-BentoBox)