--- title: "Airbrake Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Airbrake Software - reviews, pricing plans, popular comparisons to other Bug Tracking products and more." source_url: "https://www.capterra.com/p/160492/Airbrake/" page_type: "product" language: "en" --- # Airbrake Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Airbrake ## What is Airbrake? Airbrake provides frictionless error monitoring and performance insight for the entire app stack. Drill down on recurring exceptions or filter by parameters, users or environment variables. Intelligent grouping and duplicate detection are presented to ensure users don't get overwhelmed by trivial errors or a mass of emails. ## What is Airbrake used for? [Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Application Development](https://www.capterra.com/application-development-software/)[Server Management](https://www.capterra.com/server-management-software/) Overall rating Based on 30 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $19 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Airbrake?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.logicmonitor.com/&name=Airbrake) ## Airbrake Overview Updated September 2026 AI summary Airbrake provides cloud-based bug tracking and application performance management for development and DevOps teams in organizations of any size. It combines issue tracking, debugging, audit trails, backlog management, and workflow tools with reporting and analytics, enabling teams to monitor errors, manage tickets, and coordinate fixes. Airbrake is accessible on major operating systems and web platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Airbrake 4.7 (30) VS. [### Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,478)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $19 Other, Per Month Starting Price $7.91 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (30) Ease Of Use 4.1 (14,521) Value For Money 4.6 (21) Value For Money 4.3 (9,912) Customer Service 4.7 (26) Customer Service 4.2 (9,667) ## Airbrake alternatives [New Relic](https://www.capterra.com/p/118128/New-Relic/) [4.5 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118128/New-Relic/) [Rollbar](https://www.capterra.com/p/158230/Rollbar/) [4.5 (263)](https://www.capterra.com/p/158230/Rollbar/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158230/Rollbar/) [Open DevOps](https://www.capterra.com/p/267175/Open-DevOps/) [4.5 (273)](https://www.capterra.com/p/267175/Open-DevOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/267175/Open-DevOps/) Highest Rated [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (367)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) ## FAQs about Airbrake Overview ### Which roles and teams benefit most from Airbrake? Airbrake is most used by software developers, engineering managers, and technology leaders who need fast visibility into application errors. Development and QA teams rely on it to detect bugs, monitor exceptions, and speed troubleshooting, while CTOs, engineering directors, and product leaders use it to improve release stability and prioritize fixes. Answer based on 22 reviews Overview ### What company size and specific industries is Airbrake built for? Airbrake is designed for full-stack and front-end development teams of any size, as well as DevOps teams. It fits organizations across company sizes, from small teams to enterprise departments, rather than a specific industry, making it suitable for software-focused groups that need error monitoring and debugging support. Features and Usability ### What are the key features of Airbrake? Airbrake offers debugging, issue tracking, and root cause analysis for software errors, along with full transaction diagnostics and diagnostic tools. It also includes performance metrics, monitoring, charting, and reporting/analytics, plus workflow management, ticket management, access controls/permissions, and an audit trail for development and deployment oversight. Pricing ### How much does it cost and what fees or limitations are included? Airbrake starts at $19 per month for Error Monitoring, with a free version and free trial available. The $19 tier covers 25K errors and 30 days of data retention; higher tiers run $59, $129, $299, and $799, with more errors, longer retention, and added support levels. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Airbrake integrate with? Airbrake integrates with 15 third-party tools and platforms, including developer and incident management apps such as GitHub, GitLab, Bitbucket, Jira, Pivotal Tracker, Trello, Slack, Microsoft Teams, PagerDuty, New Relic, LogRocket, LogicMonitor, Okta, OneLogin, and Zapier. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Airbrake offer? Airbrake provides documentation and videos for team training. Documentation offers written reference material for setup steps and feature guidance, while videos provide visual walkthroughs that teams can review at their own pace. Getting Started and Support ### What customer support options does Airbrake offer? Airbrake provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. User feedback points to straightforward setup and documentation that reduce guesswork, while some requests focus on broader integration coverage. Support materials and contact options appear geared toward quick issue resolution and practical troubleshooting. Answer based on 2 reviews ## Features AI summary Based on 1,969 Bug Tracking reviews According to Capterra reviewers, these are the bug tracking features buyers prioritize most when evaluating a solution: - **Bug/Issue Capture** (**61%** of reviewers rated this feature as critical) - **Multiple Projects** (**55%**) - **Task Progress Tracking** (**51%**) Airbrake includes other capabilities that Capterra reviewers also consider important, such as **Ticket Management** (**52%**), **Project Management** (**52%**), and **Access Controls/Permissions** (**51%**). Together, these features help businesses organize incoming issues, coordinate work across teams, and manage user access, providing teams with clearer oversight and more controlled day-to-day operations. Project Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments Charting 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Backlog Management The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Compatibility Testing Preview how the app will display on multiple device types and operating systems Debugging Detect and remove errors Deployment Management Manage the processes involved when making the application ready for use Airbrake 17 features The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Preview how the app will display on multiple device types and operating systems Detect and remove errors Manage the processes involved when making the application ready for use Access client's system information, including hardware and software configuration, to perform diagnostics A visual way of interacting with an application or operating system using items such as windows, icons, and menus An application for source code editing, compiling, and debugging Record and follow the progress of every issue Development of applications for mobile devices A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Plan and coordinate all the resources, costs and time needed to execute assignments Identify and analyse the reasons behind accidents Development of software programs Track, manage, or resolve user requests and IT incidents/issues Development of applications that are delivered over the internet through a browser Create, design and manage workflows for repetitive tasks Features 4.7 (25) 4.7 Based on 25 reviews ## Pricing Value for money 4.6 (21) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/160492/Airbrake/pricing/) Error Monitoring $19.00 Other,Per Month It includes: - Code Error Monitoring - Deploy Tracking - Fix Prioritization - Issue De-Bugging - Security Management Performance Monitoring $19.00 Other,Per Month It includes: - App Performance Monitoring - Background Job Monitoring - Database Performance Analysis - Error Contextualization - Performance Metrics Analysis - Route Performance Analysis - User Satisfaction Measurements Value for money 4.6 (21) 4.6 Based on 21 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[ GitLab](https://www.capterra.com/p/159806/GitLab/) ## Support, customer service and training options Customer Service 4.7 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (26) 4.7 Based on 26 reviews ## User reviews Overall rating 4.7 Based on 30 reviews Filter by rating 5(21) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Kapil G. Sr. Software Developer Information Technology and Services ### "Airbrake is really a very best bug tracking tool." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2022 Pros Airbrake is easy to integrate as I integrated into multiple Ruby on Rails applications. Cons No at all, it's really good to integrate for bug tracking in real time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Radford T. Director of Engineering Information Technology and Services ### "Airbrake" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 28, 2020 Pros Attached stack trace is easy to view and navigate. Cons UI is not necessarily the most user-friendly or intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Matthew G. Lead Data Engineer Information Technology and Services ### "A Long Running Service For Exception Reporting" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 July 21, 2020 We used Airbrake for many years and found it easy to integrate it into projects with Ruby on Rails and other popular frameworks. Over time the company has shifted more towards using Rollbar which is compatible with Airbrake clients but had more advanced server side aggregation of errors and other search / filtering features that came in handy for us. Pros It is easy to setup with popular frameworks like Ruby on Rails and Python. Its compatible with similar products which helps avoid vendor lock-in. The service has been running a long time and has established a track record of being reliable. Cons It is a bit light on features compared to some of the newer competitors. The main decision points for me would be cost and how easily the UI allows you to access the information you need. I think there are competitors with a better UI and the pricing would probably depend on your team size. Alternatives considered [Rollbar](https://www.capterra.com/p/158230/Rollbar/) [New Relic](https://www.capterra.com/p/118128/New-Relic/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MU Muhammad U. Software Developer Computer Software ### "Great for tracking exceptions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 20, 2020 Pros Airbrake really shines in helping to make your application bug free. It helps us daily to find unhandled exceptions and fix them. They deployment tracking also provide information regarding what get's fixed and what get's broken in which deployment. Cons Pricing options. There should be more small level packages as well. Switched from [BugSnag](https://www.capterra.com/p/265817/Bugsnag/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Senior iOS Developer Information Technology and Services ### "The best error tracking tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 25, 2020 Pros it's really easy to use and mostly it does exaclty what you need. It takes just a minute to integrate and it tells you if you have any error on your app. Cons the pricing is not always so competitive... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Simon Lennert R. Software Engineer Information Technology and Services ### "Great tool with easy to use features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 10, 2019 Pros Great multi-channel notification tool for problems occurring within our apps. Easy setup, nice integration, it really doesn't get in the way. We receive notifications in our mail and slack, great for quick turn-around. Statistics are a nice addition. We use Airbrake in production and development. Cons Nothing. I can recommend using this in any software project. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David Eugene E. Senior Quality Analyst Outsourcing/Offshoring ### "Trace logs galore" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 27, 2018 since we don't have the luxury of time to debug and traceback every issue happening to our multiple sites, airbrake cuts so much time debugging and that time saved is better spent on working on a fix right away, sometimes even before the users notice anything. Pros Our Devs love to sift through the detailed logs, if they put the airbrake code in their source properly. For me as QA, i can also traceback what scenario triggers a particular error log. if we don't have enough time to go inside airbrake, we can have email/slack alerts set up for specific issues, from specified environments. mute an expected alert is also possible, if needed. The dashboard is available with graphs and statistical data. Cons probably too much information at times, like for a simple error message on the UI, there maybe hundreds of lines of backtrace info being sent. maybe not a very bad thing to have, but when the issues come in all at once, it's overwhelming that the users don't want to be inside the airbrake site anymore and just wait for user feedback, then check airbrake as last resort. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Anne C. Executive Assistant ### "Airbrake Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2018 Pros A friendly user software and speed recovery are good. A cool error tracking platform to use as all the data you need is there. Cons Add some feature on the future update. But other than that, this software has a great performance to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Tharsanan K. Computer Science engineering ### "Flexible System Integrating software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 28, 2018 Pros minimal code is required for creating complex applications. Integrate with application is very easy. We can learn about this software easily to develop best applications. Some feedback features are available with this software. Cons One problem I faced is, UI is not very interactive for beginners. Some times finding some features becomes harder. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User CTO ### "Amazing error tracking platform, supports a lot of languages and framework." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 15, 2018 Pros This is one of the best error tracking platforms out there. It has great instrumentation, the UI is clear and essential and will give you all the data you need to address your software's glitches. Cons It's not super cheap, so it might not be a fit for everyone, but they do have a 30-day trial that in my opinion is more than enough to assess the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/160492/Airbrake/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [New Relic vs Airbrake](https://www.capterra.com/compare/118128-160492/New-Relic-vs-Airbrake)