# Send Social Media Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Send Social Media Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/222766/Send-Social-Media

---

# 

 Send Social Media Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Send Social Media

## What is Send Social Media?

Send Social Media is the easiest way to manage, monitor, track and measure all of your marketing efforts. Post to over 30+ social media networks like Facebook, Twitter, Linked In, Google My Business, Tiki Tok, Instagram, Pinterest, and more! Monitor your brand across the web while measuring your results with in-depth reports.

## What is Send Social Media used for?

[Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/)[Brand Management](https://www.capterra.com/brand-management-software/)[Social Media Management](https://www.capterra.com/social-media-management-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Send Social Media?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sendsocialmedia.com&name=Send Social Media)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Send Social Media

3.8 (12)

VS.

[4.6 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$49

Flat Rate, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (12)

Ease Of Use

4.5 (15,713)

Value For Money

2.5 (4)

Value For Money

4.3 (12,176)

Customer Service

3.4 (11)

Customer Service

4.4 (10,653)

## Send Social Media alternatives

[4.4 (2,988)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.2 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

[4.5 (17,603)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Starting price

$13.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/110228/MailChimp/)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

Starting price

$8.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135148/Agile-CRM/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automated Publishing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Establish rules for automatic propagation of social media posts across one or more channels

Content Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Multi-Account Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and post content across multiple social media accounts and platforms simultaneously

Performance Metrics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Post Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Reporting/Analytics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Send Social Media 67 features

An @mention is a way to tag or notify a specific person about a message/post

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage the process of evaluating documents or requests submitted for approval

Creation, approval, versioning, and distribution of visual assets and designs

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Establish rules for automatic propagation of social media posts across one or more channels

Automatically create schedules based on business needs or employee availability and qualifications

Create and automatically send premade copy in response to customer messages

Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines

Monitor social media posts or web that mention a particular brand

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Set campaign schedules by selecting start, pause, and end dates

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Track and monitor efficient handling of all changes/transitions

Track the amount of clicks on individual products to measure campaign results

Provides a channel for team members to share media files, communicate, and work together

Evaluating strengths and weaknesses of companies with the same target audience

Track activity of your competitors

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Initiate interactions with customers by proactively starting conversations or providing informational content

Process of dividing customers into groups based on common characteristics

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Manage digital assets

Send automated marketing emails based on user actions over a predetermined period

Plan, execute, and analyze email marketing campaigns

Create and send email blasts/campaigns

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Access a central warehouse of data and files for efficient and controlled distribution of assets

Store and manage images

Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups.

Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion

Monitor and collect information from social media based on specific keywords

Track and monitor a specific set of keywords

Identify the source channel that resulted in a new lead in the system

Manage contacts across multiple mailing lists

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and post content across multiple social media accounts and platforms simultaneously

Collect information from multiple sources

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Plan and coordinate all the resources, costs and time needed to execute assignments

Analyze and gain insights into data in real-time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Create and manage advertising campaigns on social media networks

Monitor social media sites for specific keywords

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Market event via social media tools

Add or remove subscribers from mailing lists

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

2.5 (4)

2.5

Based on 4 reviews

## Pricing

Value for money

2.5 (4)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/222766/Send-Social-Media/pricing/)

Standard

$49.00

Flat Rate,Per Month

It includes:

-   4 Social Media Profiles
-   Competitor Tracking
-   Content
-   Custom Platform Messages
-   Evergreen Auto Poster
-   Keyword & Brand Monitoring
-   RSS Auto Poster
-   Smart Posting Queues
-   Social Listening Inbox
-   Suggestions Tool
-   Support – Live Chat
-   Unlimited PDF & Excel Reports
-   Unlimited Posts
-   Unlimited Scheduling

Advanced

$99.00

Flat Rate,Per Month

It includes:

-   10 Social Media Profiles
-   Competitor Tracking
-   Content
-   Custom Platform Messages
-   Evergreen Auto Poster
-   Keyword & Brand Monitoring
-   RSS Auto Poster
-   Smart Posting Queues
-   Social Listening Inbox
-   Suggestions Tool
-   Support – Live Chat
-   Unlimited PDF & Excel Reports
-   Unlimited Posts
-   Unlimited Scheduling

Pro

$199.00

Flat Rate,Per Month

It includes:

-   24 Social Media Profiles
-   Competitor Tracking
-   Content
-   Custom Platform Messages
-   Evergreen Auto Poster
-   Keyword & Brand Monitoring
-   RSS Auto Poster
-   Smart Posting Queues
-   Social Listening Inbox
-   Suggestions Tool
-   Support – Live Chat
-   Unlimited PDF & Excel Reports
-   Unlimited Posts
-   Unlimited Scheduling

Value for money

2.5 (4)

2.5

Based on 4 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.4 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.4 (11)

3.4

Based on 11 reviews

## User reviews

Overall rating

3.8

Based on 12 reviews

Filter by rating

5(7)

4(1)

3(1)

2(1)

1(2)

Mentioned topic

Sorted by most recent

AU

Anonymous User

CEO

Education Management

### "Great way to save money and time!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 4, 2023

This has been my "go-to" tool for social media management of multiple Clients. I've been able to replace several other tools and save money.

Pros

I really love how I can schedule repeating posts. It has a built-in Canva design tool and integrates with my Google Analytics for detailed reports.

Cons

I would like to see integration with Tik Tok someday.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing Coordinator

Oil & Energy

### "Useful tool for businesses to build and grow their brand online"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

January 5, 2018

Pros

Send Social Media is a real time saver. It allows marketers to post to multiple services at one time. You can then track every single message you send across every service you have posted to. If you receive any responses, Send Social Media displays them in your Message Box. You won't have to comb through several different social media sites to find and reply to messages.

Cons

My team had difficulty getting in touch with their customer service department. It took several attempts to receive a response. We also had an issue with managing Instagram accounts. However, from what I understand Instagram is not very compatible with social media management platforms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MN

Matthew N.

Owner/Principle

### "Waste of Money and Laughable Customer Service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 12, 2017

Zero

Cons

Horrible Customer Service. Their system crashed, lost 5 months of content we scheduled, and they only offered to compensate us for 1 month of their faulty software service. Try again.... Combine this with the fact, that they never return messages, and you have the worst company I've ever trusted in my short time running a marketing agency. The software itself was confusing to navigate and their claim to manage instagram accounts is laughable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Managing Director

Marketing and Advertising

### "Worst service and they're still charging me after cancelling my account"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 2, 2017

Pros

None. Apart from the easy sign up process. But that brought the first hurdle, because the login details didn't work.

Cons

User experience was underwhelming - I found a better social media management tool that's been valuable and user friendly. I wanted to sign up for a 30-day free trial. The first box you need to fill out to proceed is your payment/credit card details. There was a check box with the option for SSM to remember the details. I left this unchecked. When I closed my account before the 30-day trial, they automatically charge that credit card. This was unauthorised. After asking for them to cancel my account from their end, because I was already locked out of the admin site, they asked for my Stripe and Paypal details to cancel the automatic billing. I don't have a Stripe or Paypal account so how will this work? I received no response on how to resolve it. A month later, I get charge AGAIN! I don't have an account with SSM anymore and they're still charging me. I asked again to delete my credit card details from their database, and again they gave me what looks like an automated response "Please cancel your account: http://sendsocialmedia.com/cancel-account/ All the best, Send Social Media Team Office: 888-329-4453 www.SendSocialMedia.com" Seriously? Where is the customer service? No one ever signs off on the emails so I can only assume it's a robot or automated one sentenced answers. Very poor customer service and they don't response to any questions unless it's related to new sales. I've disputed these transactions with the credit card provider and settled it that way because SSM is useless. But they still charged my credit card this month - TWO months after submitting my request to cancel my account! I highly recommend you DON'T subscribe to Send Social Media. It's a waste of time. You may get stuck losing money from their dodgy automatic billing system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kyle B.

### ""Excellent Social Media Marketing Tool""

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

0.0

0.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

May 16, 2016

Great social media marketing tool and very useful.Social media has been such a time saver finally i can schedule my post.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Amanda M.

Marketing Manager

### "Great Overall Social Media Marketing Tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 2, 2016

Send Social Media has it all! I can manage my email newsletter, social media posts and create mobile messaging. What a great concept!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jack T.

CEO

### "Our Review of Send Social Media"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 29, 2015

We are customers and have been for some time. When the software works it's great...but it often crashes when uploading items to be posted over and over again...we have contacted support dozens of times and they tell us to clear our cache as the solution, despite clearing the cache every day, switching between different browsers it still does the same thing. The software in concept is great but in execution it isn't that great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jeff B.

CEO

### "Best Social Media and CRM Dashboard!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 1, 2015

Send Social Media has been such a time saver. Finally I can schedule my posts in advance and spend more time going out and selling my services! I love how you can also import all your contacts and use it as a fully functioning CRM.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

David H.

Marketing

### "Easy to Use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 1, 2015

I love how intuitive Send Social Media is. I've used other dashboards and they were really hard to get started with but this was so easy, thanks!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Robin M.

### "Great job"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

February 9, 2015

This is exactly what we are looking for. Monitoring 200 profiles, creating unlimited custom reports (even setting up automatic report generation and email). My only con is that if you want to use it to post to FB, it shows that "Send Social Media" has posted the message. We will use this more for reporting since our current software limits the number of profiles to 20.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/222766/Send-Social-Media/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)