--- title: "Send Social Media Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Send Social Media Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/222766/Send-Social-Media/" page_type: "product" language: "en" --- # Send Social Media Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Send Social Media ## What is Send Social Media? Send Social Media is the easiest way to manage, monitor, track and measure all of your marketing efforts. Post to over 30+ social media networks like Facebook, Twitter, Linked In, Google My Business, Tiki Tok, Instagram, Pinterest, and more! Monitor your brand across the web while measuring your results with in-depth reports. ## What is Send Social Media used for? [Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/)[Brand Management](https://www.capterra.com/brand-management-software/)[Social Media Management](https://www.capterra.com/social-media-management-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Send Social Media?[Manage this product listing](https://www.g2.com/products/sendsocialmedia/claim_requests/new?auto=true) ## Send Social Media Overview Updated September 2026 AI summary Send Social Media enables businesses of all sizes to manage and analyze email and social media marketing from a single platform. It offers campaign scheduling, A/B testing, contact management, and reporting, while supporting multi-channel outreach and engagement tracking. Available on web and mobile devices, it addresses needs across brand management, email marketing, and social media monitoring. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Send Social Media 3.8 (12) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (12) Ease Of Use 4.5 (503) Value For Money 2.5 (4) Value For Money 4.3 (445) Customer Service 3.4 (11) Customer Service 4.4 (440) ## Send Social Media alternatives [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) [4.1 (526)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) Starting price $8.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135148/Agile-CRM/) Highest Rated [Lebesgue](https://www.capterra.com/p/238852/Lebesgue/) [4.9 (44)](https://www.capterra.com/p/238852/Lebesgue/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238852/Lebesgue/) [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) [4.2 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/277011/Brandwatch/) [Wrike](https://www.capterra.com/p/76113/Wrike/) [4.4 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76113/Wrike/) ## FAQs about Send Social Media Overview ### Which roles and teams benefit most from Send Social Media? Send Social Media is most used by business owners, executives, and marketing teams that need streamlined social scheduling and campaign oversight. CEOs and managing directors use it to maintain brand presence efficiently, while marketing managers, coordinators, and trainers rely on it to organize content, manage posting workflows, and support audience engagement. Answer based on 10 reviews Overview ### What company size and specific industries is Send Social Media built for? Send Social Media is designed for businesses of all sizes, including marketers, franchisors, agencies, and enterprise teams. It fits organizations that manage social media accounts and need a dashboard for coordinated publishing, oversight, and account management across multiple business functions. Features and Usability ### What are the key features of Send Social Media? Send Social Media offers email campaign management, automated scheduling, and post scheduling for campaign execution. It also includes audience targeting, customer segmentation, and contact management, plus campaign analytics, real-time analytics, reporting and statistics, social listening, reputation management, and approval process control for workflow oversight. Pricing ### How much does it cost and what fees or limitations are included? Send Social Media starts at $49 per month for the Standard plan, with Advanced at $99 per month and Pro at $199 per month. A free version and free trial are available. Standard includes 4 social media profiles, while Advanced and Pro raise profile limits to 10 and 24. Integrations ### Which third-party tools and platforms does Send Social Media integrate with? Send Social Media integrates with 7 third-party tools, including Gmail and Google Analytics 360 for analytics and email, LinkedIn for Business, Meta for Business, and Twitter/X for social channels, plus Squarespace and WordPress for website publishing and content management. Getting Started and Support ### What training and onboarding options does Send Social Media offer? Send Social Media provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions allow guided remote learning, webinars offer scheduled presentations, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does Send Social Media offer? Send Social Media provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback available on support experiences, the product’s support setup can only be described by these listed channels, not by response speed, agent helpfulness, or common user frustrations. ## Features AI summary Based on 20,574 Email Marketing reviews Capterra data shows that buyers of email marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) Send Social Media supports all three of the features reviewers rate highest: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and manage campaigns, plan sends at the right time, and keep subscriber information organized, allowing teams to run more consistent and targeted email marketing efforts. Automated Publishing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Establish rules for automatic propagation of social media posts across one or more channels Content Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Multi-Account Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and post content across multiple social media accounts and platforms simultaneously Performance Metrics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Post Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedules specific times for content to appear on social media platforms, blogs, websites etc. Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Send Social Media 68 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Artwork Management: Creation, approval, versioning, and distribution of visual assets and designs - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Publishing: Establish rules for automatic propagation of social media posts across one or more channels - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Brand Guidelines: Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines - Brand Tracking: Monitor social media posts or web that mention a particular brand - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Change Management: Track and monitor efficient handling of all changes/transitions - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Competitor Monitoring: Track activity of your competitors - Contact Management: Manage, organize, and store contact information - Content Creation: The ability to create unique content - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Digital Asset Management: Manage digital assets - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Fulfillment Distribution: Access a central warehouse of data and files for efficient and controlled distribution of assets - Image Library: Store and manage images - Impact Measurement: Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. - Influencer Tracking: Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Keyword Tracking: Track and monitor a specific set of keywords - Lead Attribution: Identify the source channel that resulted in a new lead in the system - List Management: Manage contacts across multiple mailing lists - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Advertising: Create and manage advertising campaigns on social media networks - Social Listening: Monitor social media sites for specific keywords - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Promotion: Market event via social media tools - Subscriber Management: Add or remove subscribers from mailing lists - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 2.5 (4) 2.5 Based on 4 reviews ## Pricing Value for money 2.5 (4) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/222766/Send-Social-Media/pricing/) Standard $49.00 Flat Rate,Per Month It includes: - 4 Social Media Profiles - Competitor Tracking - Content - Custom Platform Messages - Evergreen Auto Poster - Keyword & Brand Monitoring - RSS Auto Poster - Smart Posting Queues - Social Listening Inbox - Suggestions Tool - Support – Live Chat - Unlimited PDF & Excel Reports - Unlimited Posts - Unlimited Scheduling Advanced $99.00 Flat Rate,Per Month It includes: - 10 Social Media Profiles - Competitor Tracking - Content - Custom Platform Messages - Evergreen Auto Poster - Keyword & Brand Monitoring - RSS Auto Poster - Smart Posting Queues - Social Listening Inbox - Suggestions Tool - Support – Live Chat - Unlimited PDF & Excel Reports - Unlimited Posts - Unlimited Scheduling Pro $199.00 Flat Rate,Per Month It includes: - 24 Social Media Profiles - Competitor Tracking - Content - Custom Platform Messages - Evergreen Auto Poster - Keyword & Brand Monitoring - RSS Auto Poster - Smart Posting Queues - Social Listening Inbox - Suggestions Tool - Support – Live Chat - Unlimited PDF & Excel Reports - Unlimited Posts - Unlimited Scheduling Value for money 2.5 (4) 2.5 Based on 4 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (11) 3.4 Based on 11 reviews ## User reviews Overall rating 3.8 Based on 12 reviews Filter by rating 5(7) 4(1) 3(1) 2(1) 1(2) Mentioned topic Sorted by most recent AN Anonymous User CEO Education Management ### "Great way to save money and time!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 4, 2023 This has been my "go-to" tool for social media management of multiple Clients. I've been able to replace several other tools and save money. Pros I really love how I can schedule repeating posts. It has a built-in Canva design tool and integrates with my Google Analytics for detailed reports. Cons I would like to see integration with Tik Tok someday. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Coordinator Oil & Energy ### "Useful tool for businesses to build and grow their brand online" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 January 5, 2018 Pros Send Social Media is a real time saver. It allows marketers to post to multiple services at one time. You can then track every single message you send across every service you have posted to. If you receive any responses, Send Social Media displays them in your Message Box. You won't have to comb through several different social media sites to find and reply to messages. Cons My team had difficulty getting in touch with their customer service department. It took several attempts to receive a response. We also had an issue with managing Instagram accounts. However, from what I understand Instagram is not very compatible with social media management platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MN Matthew N. Owner/Principle ### "Waste of Money and Laughable Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 12, 2017 Zero Cons Horrible Customer Service. Their system crashed, lost 5 months of content we scheduled, and they only offered to compensate us for 1 month of their faulty software service. Try again.... Combine this with the fact, that they never return messages, and you have the worst company I've ever trusted in my short time running a marketing agency. The software itself was confusing to navigate and their claim to manage instagram accounts is laughable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Managing Director Marketing and Advertising ### "Worst service and they're still charging me after cancelling my account" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 2, 2017 Pros None. Apart from the easy sign up process. But that brought the first hurdle, because the login details didn't work. Cons User experience was underwhelming - I found a better social media management tool that's been valuable and user friendly. I wanted to sign up for a 30-day free trial. The first box you need to fill out to proceed is your payment/credit card details. There was a check box with the option for SSM to remember the details. I left this unchecked. When I closed my account before the 30-day trial, they automatically charge that credit card. This was unauthorised. After asking for them to cancel my account from their end, because I was already locked out of the admin site, they asked for my Stripe and Paypal details to cancel the automatic billing. I don't have a Stripe or Paypal account so how will this work? I received no response on how to resolve it. A month later, I get charge AGAIN! I don't have an account with SSM anymore and they're still charging me. I asked again to delete my credit card details from their database, and again they gave me what looks like an automated response "Please cancel your account: http://sendsocialmedia.com/cancel-account/ All the best, Send Social Media Team Office: 888-329-4453 www.SendSocialMedia.com" Seriously? Where is the customer service? No one ever signs off on the emails so I can only assume it's a robot or automated one sentenced answers. Very poor customer service and they don't response to any questions unless it's related to new sales. I've disputed these transactions with the credit card provider and settled it that way because SSM is useless. But they still charged my credit card this month - TWO months after submitting my request to cancel my account! I highly recommend you DON'T subscribe to Send Social Media. It's a waste of time. You may get stuck losing money from their dodgy automatic billing system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kyle B. ### ""Excellent Social Media Marketing Tool"" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 0.0 0.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 May 16, 2016 Great social media marketing tool and very useful.Social media has been such a time saver finally i can schedule my post. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Amanda M. Marketing Manager ### "Great Overall Social Media Marketing Tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 2, 2016 Send Social Media has it all! I can manage my email newsletter, social media posts and create mobile messaging. What a great concept! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jack T. CEO ### "Our Review of Send Social Media" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 29, 2015 We are customers and have been for some time. When the software works it's great...but it often crashes when uploading items to be posted over and over again...we have contacted support dozens of times and they tell us to clear our cache as the solution, despite clearing the cache every day, switching between different browsers it still does the same thing. The software in concept is great but in execution it isn't that great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jeff B. CEO ### "Best Social Media and CRM Dashboard!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 1, 2015 Send Social Media has been such a time saver. Finally I can schedule my posts in advance and spend more time going out and selling my services! I love how you can also import all your contacts and use it as a fully functioning CRM. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH David H. Marketing ### "Easy to Use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 1, 2015 I love how intuitive Send Social Media is. I've used other dashboards and they were really hard to get started with but this was so easy, thanks! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Robin M. ### "Great job" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 February 9, 2015 This is exactly what we are looking for. Monitoring 200 profiles, creating unlimited custom reports (even setting up automatic report generation and email). My only con is that if you want to use it to post to FB, it shows that "Send Social Media" has posted the message. We will use this more for reporting since our current software limits the number of profiles to 20. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/222766/Send-Social-Media/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.