# Page 5 | Shoeboxed Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Shoeboxed the right Document Management solution for you? Explore 227 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/222840/Shoeboxed/reviews

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Shoeboxed

4.4 (227)

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Last updated March 13th, 2026

# Page 5 - Reviews of Shoeboxed

## Showing most helpful reviews

Showing 101-125 of 227 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
  
  
Used the software for: I used a free trial

### "BEWARE BEFORE SIGNING UP!!!"

January 8, 2018

1.0

Cons

People need to be aware, as I was not, that Shoeboxed will not pull ALL the information from the business cards you send them. More specifically, they will omit the STREET ADDRESS (you will get the city, zip and state) which makes it pretty useless for the purpose of planning a tour of accounts in my case... I have no idea why a company which sole purpose is to download info from a business card will omit some of it??? Of course they dont tell you that when you sign up. I thought people need to be aware of it before they sign up.

Review Source

RJ

Ronald J.  
President  
  
Used the software for: 1-2 years

### "Incredible interface. Easy to use."

May 1, 2018

5.0

Pros

It's a fantastic way to store recipes and track expenses. The team is responsive and the app is user friendly.

Cons

I can't say that I have any complaints about the application. It fits my needs perfectly in every way.

Review Source

JB

Jessica B.  
Business Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Amazing and quick process"

May 4, 2018

5.0

Love being able to utilize the application to review previously scanned documents.

Pros

Pros are the convenience of the phone application, along with the ability to mail receipts. Love being able to upload photos of receipts on the spot, where ever one may be. It is easy to use when traveling, and creates less of a hassle when dealing with receipts once traveling is complete. Also love being able to utilize the Shoeboxed app. to check on previously scanned receipts (everything is located in one place). Highly recommended to all of family and friends, especially those who are just starting out managing their own business.

Cons

Previously, cons were the fees. However, currently, it is more beneficial to stay up to date with accounting by utilizing Shoeboxed.

Review Source

KF

Kenyatta F.  
Ceo  
  
Used the software for: 1-2 years

### "Hassle Free"

May 1, 2018

5.0

Pros

Easy to use. Love that i can forward receipts and invoices right from my email. I also love how quickly things get processed. It really helps during tax time as you can export a spread sheet

Cons

It's a life safer. I wish the categories of the receipts were a little more intuitive There are times when you have to go in manually and correct it.

Review Source

BN

Benny N.  
Account Manager  
  
Used the software for: 1-2 years

### "Super simple and easy to navigate on phone or computer. Easy to run reports."

May 4, 2018

5.0

Pros

Ease of running reports. I like that fact that I can input receipts as soon as I get them and not worry about it later. I also like that I can upload receipts from my camera roll on my phone. Super simple to navigate on my phone on the fly.

Cons

No so much the software, but I wish we had the capability of sending out envelopes to individual users under one company. I live on the west coast but you guys can only ship envelopes to the main user who's on the east coast. We both work for the same company and use the same shoeboxed account.

Review Source

Hunter Lindstedt S.  
Co-Founder  
Building Materials  
Used the software for: 1-2 years

### "null"

March 11, 2016

4.0

Review Source

JA

Jonathan A.  
Physician  
  
Used the software for: 2+ years

### "Very easy to use"

May 7, 2018

5.0

Increased efficiency and tax liability

Pros

The platform is simple enough, quick to use, and works seamlessly with my phone. I can take pictures immediately after business purchases and not have to worry about keeping the receipts in a safe place.

Cons

I find that I would prefer doing the receipt or document categorization manually because I find it to be faster than the auto categorization.

Review Source

VR

Verified Reviewer  
Pet Sitter  
  
Used the software for: Less than 6 months

### "The app is easy and intuitive, I feel like anyone can understand and use it! "

May 8, 2018

5.0

Ease of use for tracking my miles.

Pros

The interface is not cluttered and is clean which makes navigation a breeze. App does exactly what I need it do. I am a pet sitter and I use the app to track my mileage when visiting my clients.

Cons

When saving a trip under the mileage tracker it can be slow at times to log the trip so I'm sitting there waiting to verify the trip was properly saved. Once in a great while it might not save the trip at all so it would be amazing if I could enter a trip manually.

Review Source

VR

Verified Reviewer  
Confidence & Power Coach  
  
Used the software for: Less than 6 months

### "Their attention to detail AND IRS complaint? Yes Please!"

July 6, 2018

5.0

Pros

I was able to call them and ask questions, what a concept. I sent them a box of receipts that they categorized within a week. All I needed to do what go in and organize the way my accountant needed the information. This is priceless!!!

Cons

The free plan doesn't make ANY sense to me. Even after they explained it, it just didn't make good business sense to me. It is worth it to sign up for a plan that fits your needs and get on with living your life.

Review Source

GS

Greg S.  
Managing Partner  
  
Used the software for: 6-12 months

### "I use this product every day. "

May 1, 2018

4.0

Pros

Easy to use and search for receipts. The website offers a lot more than the app which can be a positive. I think it's more of a negative.

Cons

The app is missing functionality found on the website. For example, there is no minus character on the app (returns are often shown as expenses) and you have to go to the website to edit.

Review Source

VR

Verified Reviewer  
Managing Partner  
  
Used the software for: 1-2 years

### "I enjoyed using Shoebox but ultimately went with another provider."

May 1, 2018

4.0

Pros

I really liked the concept of Shoeboxed and thought the interface was great, easy to use, and fit our needs at the time.

Cons

Ultimately, we ended up going with another product. While Shoeboxed was good for what it did, we found very similar functionality within our accounting software.

Review Source

VR

Verified Reviewer  
Partner & Executive Creative Director  
  
Used the software for: 1-2 years

### "I've underutilized the service because it hasn't been as easy to use as I would like. "

May 4, 2018

3.0

Pros

The ability to send an envelope of paper receipts for scanning. In theory, the automatic email filtering is good too.

Cons

The website UI is too clunky in its design, and the auto email receipt filtering (while good in theory) captures way too many false positives to be effective.

Review Source

AH

Amy H.  
Accountant  
Accounting  
Used the software for: 2+ years

### "I track multiple credit cards as well as documents to attach to our quickbooks software."

May 1, 2018

3.0

Pros

That it is generally easy to use and I can easily search for most receipts with either an amount or the vendor.

Cons

That the reporting feature needs some added options. Also, that the automatic capture of data doesn't always seem to work, especially when reading the credit card number. Extra credit card numbers that are not valid can't be deleted.

Review Source

MC

Makiko C.  
Director  
Financial Services  
Used the software for: 2+ years

### "Shoeboxed saves me tons of time"

November 8, 2019

4.0

I like the service very much. It is actually indispensable, and reasonable. I will be in trouble if Shoeboxed didn't exit.

Pros

I can just stuff the prepaid envelope with all my documents, mail the envelope, and Shoeboxed scans them for me. I can use Evernote to organize the scanned documents. Very convenient and time-saving.

Cons

Synching with Evernote for all the scanned documents is not always seamless. I will have to go in periodically and transfer the ones they didn't synch. It is not a huge deal, but a little inconveninet.

Review Source

GO

Gabriel O.  
Police officer  
  
Used the software for: 2+ years

### "Very easy to use! "

May 4, 2018

5.0

Pros

During tax time it is easy to separate the miles from deductibles. I like being able to start my mileage and just take pics of my receipts and it all taken care of.

Cons

Not really much to say about cons. Sometimes while I'm using my mileage it always switch s me to the camera. Kind of annoying but overall not really a big deal.

Review Source

KN

Kristy N.  
HR/PR Admin  
  
Used the software for: 6-12 months

### "Limiting"

July 12, 2018

4.0

Pros

This software does a really good job of scanning and managing receipts. It also does a really good job of expense tracking.

Cons

Neat concept but pricey and somewhat limiting. It does wonders with receipts and business cards but if you want to track and scan anything else, it won't work.

Review Source

RS

Richard S.  
EMS Medical Director -Jefferson Hospital -Allegheny Health Network  
  
Used the software for: 1-2 years

### "Reliable worth the fee"

May 7, 2018

5.0

Pros

Quick, easy to refer back to a tax time Works easily with my iPhone no glitches so far good value for the functionality. I am happy

Cons

None that I can think of at this time....it has worked well and I am happy with the program. It works well even after updates. It is great on the road.

Review Source

DH

David H.  
Spiritual Teacher  
  
Used the software for: 1-2 years

### "Seamless and easy! Love to use this at the end of the year for my taxes."

May 4, 2018

5.0

Pros

I really enjoyed the ease of scanning vs manually recording receipts. It keeps me from huge piles of receipts to catch up with. I just scan at the actual restaurant and never need to keep paper copies!

Cons

Occasional obvious errors on the receipt inputs like wrong dates or prices. At tax time, I found quite a few discrepancies between actual receipts and records that threw off my accounting and required me to search for the errors manually. Still easier than not doing it.

Review Source

JL

Jason L.  
Filmmaker  
Entertainment  
Used the software for: 2+ years

### "The core functionality is good, but it's lacking in ways that should have been fixed long ago."

May 8, 2018

3.0

Pros

The ability to track my expenses, as well as categorizing them. Being able to attach photos of the receipts to cut down on paperwork and storage.

Cons

It's lack of development over the years and inability to learn from the data you enter. It still defaults to USD when 99% of my receipts are in Canadian dollars.

Review Source

Chad M.  
Business Owner  
  
Used the software for: Less than 6 months

### "I have been thrilled with shoeboxed!"

May 1, 2018

5.0

Frees up so much of my time!

Pros

This software is so simple to use and makes my life so much easier. I know I always have a backup of receipts and I can just easily send them in an envelope or upload them online. I love it!

Cons

The only thing I wish it could do regarding pulling receipts from a gmail account is that I wish I could set it up to pull receipts from a certain folder within my account.

Review Source

NK

Nico K.  
Marketer  
Computer Software  
Used the software for: 6-12 months

### "Efficient way to get paid back as an employee"

March 23, 2018

5.0

Pros

All I need to do is take pictures of my receipts using the Fetch app, and then my work is done. As soon as my manager approves the expenses I've submitted, I get reimbursed directly to my bank account.

Cons

My manager was interested in an annual plan- right now they only offer monthly officially, but he was able to work out an annual plan with them. Hoping that soon they release it to the general public

Review Source

ZY

Zaniel Y.  
Senior Pastor/LCSW  
Religious Institutions  
Used the software for: 6-12 months

### "Awesome and useful "

May 1, 2018

5.0

Organization and Tracking

Pros

The system provides organization and allows me to properly record my expenses and also track and identify trends.

Cons

The categories that are given are broad however you are able to add other descriptions for expenditures.

Review Source

CL

Connie L.  
owner  
  
Used the software for: 2+ years

### "love it!! Saves me time and money! "

May 1, 2018

5.0

Pros

I love the time it save me. Eliminates clutter and makes finding receipts and business cards easy to find.

Cons

Wish there was Integration of receipts and business cards into Quickbooks or other business programs. I am unaware that these options are available, if they are.

Review Source

BH

Brad H.  
Mortgage Specialist  
  
Used the software for: 2+ years

### "Excellent Receipt Tracker"

May 8, 2018

5.0

Pros

Exceptional value. Shoeboxed does a good job with receipt tracking. Excellent search and report functionality.

Cons

Paid processing is not reliable for clients outside of the US. Receipts in foreign currencies are often identified in USD which can create some reporting issues.

Review Source

LT

Le T.  
Private Equity Investor  
  
Used the software for: Less than 6 months

### "Very useful app, totally recommend trying it out."

May 7, 2018

5.0

Pros

The ease of use in tracking mileage and receipts. Best feature so far is the mileage tracker and it's ability to pin your every stop versus another mileage tracker that might miss your stops because it is automatic.

Cons

If you forget to take your reciept or start your mileage tracker you are out of luck. There is no way to go back and add a mileage trip or a receipt without a photo.

Review Source

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