# Page 6 | Shoeboxed Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Shoeboxed the right Document Management solution for you? Explore 227 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/222840/Shoeboxed/reviews

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Shoeboxed

4.4 (227)

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Last updated March 13th, 2026

# Page 6 - Reviews of Shoeboxed

## Showing most helpful reviews

Showing 126-150 of 227 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JP

Julie P.  
Manager  
  
Used the software for: 6-12 months

### "So easy to use! "

May 8, 2018

5.0

Pros

Love that I can easily store all my receipts. Easy to manage my business, home, and tax documents.

Cons

I wish it was easier to manually enter all receipt information from the phone app instead of having to logon to the computer.

Review Source

GK

Gerald K.  
Managing Principal  
  
Used the software for: 2+ years

### "Great expense management for my one-person consulting business."

May 4, 2018

4.0

Pros

The Magic Envelope is the key to Shoeboxed. Fill the envelope, mail it and forget it. The end of year summary is crucial to my tax prep. I plan to integrate Shoeboxed with QuickBooks this month.

Cons

Many small annoyances. Does not remember my username. Inaccurate transcription of receipts and failure to choose obvious categories (e.g. "Yellow Taxi" categorized as General Retail not Travel) or failure to enter form of payment accurately when the card number is obvious. These errors and omissions require monthly editing and waste valuable time. Editing frame forces much unnecessary cursor movement.

Review Source

JS

Jenn S.  
Principle  
  
Used the software for: 2+ years

### "A great, efficient idea but the cost is high considering the amount of manual clean up required."

May 1, 2018

3.0

Pros

Ability to email and take photos of receipts and have their details automatically broken out into line items.

Cons

As a Canadian user, I still have to do a fair bit of work with currency etc. which makes it hard to justify the cost vs extra time to 'manage' expenses.

Review Source

KF

Kimbette F.  
actress  
Entertainment  
Used the software for: 2+ years

### "Best office software for any company"

October 31, 2019

5.0

Love them...Especially in the beginning months as a user I was calling customer support almost every week for tech support.

Pros

I just have to stick my receipts in an envelope and someone else uploads images of them for me. If I need to recall a receipt (or business card), then all I have to do is log in and I can find it in seconds. Plus it makes tax prep a breeze!!!

Cons

Sometimes the program is a bit slow and categorizing Receipts is clunky.

Review Source

IS

Imeh S.  
Organizing Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "For ANYONE without the time, patience, discipline, to org. & file your millions of papers"

November 5, 2019

5.0

This is a God send for any disorganized, impatience, busy professional, and it’s way cheaper than hiring an Admin. Asst. which would be theo only other way of achieving such efficient service.

Pros

This is for ANYONE who doesn’t have the time, patience, discipline, or organized neatness to sort, scan, and more so, organize and file your own receipts, paper work, biz cards, and any other scrap of paper.

Cons

The price did rise and go up several diff times.

Review Source

VR

Verified Reviewer  
Chief Adventure Officer  
Events Services  
Used the software for: 6-12 months

### "One comment - it would be nice if the business card upload were more accurate. "

May 1, 2018

5.0

Pros

The receipt mail in and uploads. It's awesome to have everything digitally copied and organized! The survey wouldn't let me submit without enough words. Not the most convenient. Might want to change this.

Cons

Perhaps you could switch to a mail and scan option for your business card feature? We often fine errors or missing data.

Review Source

VR

Verified Reviewer  
Founder & Managing Partner  
  
Used the software for: Less than 6 months

### "Very Good Software"

May 7, 2018

5.0

Overal great product for organizing my business receipts for my small business.

Pros

Easy to use. I like the ability to capture receipts/information via e-mails. Integrates well with Quickbooks.

Cons

More filter options would be great, and sometimes all of the information is not captured/uploaded; you have to manually input (little bugs here and there).

Review Source

SM

Shannon M.  
Owner  
  
Used the software for: 2+ years

### "Overall good"

May 2, 2018

4.0

Pros

The scanning software app from Shoeboxed is easy to use for using your phone for receipts on the fly.

Cons

Organizing the receipts can be a bit of a pain putting them in the correct categories. I use both the scanning software and mail in receipts.

Review Source

MG

Megan G.  
Actor  
  
Used the software for: 2+ years

### "User friendly method to track expenses. Free version is limited but helpful. "

May 1, 2018

4.0

Pros

Ability to quickly and easily upload images. Mileage tracking is simple and extremely user friendly.

Cons

No option to enter retroactive mileage sometimes I forget to track, and it would be helpful to have a way to enter those miles manually.

Review Source

TR

Troy R.  
Owner  
  
Used the software for: 1-2 years

### ""

May 4, 2018

5.0

Pros

I like how it is easy to use and generally quick. It keeps everything organized. I like how you can customize the categories as well.

Cons

I tried the "paid" version for a short while, but the accuarcy of them entering in the info was not like what I wanted. Sometimes, it wasn't even their fault. I found it easier if I just did it by myself since I am the only employee anyway.

Review Source

Sean F.  
Life Cycle Logistics Program Manager  
Military  
Used the software for: Less than 6 months

### "Brilliant idea"

May 1, 2018

5.0

Pros

The process of simply aiming my camera at a receipt and clicking off a category takes all the overwhelming anticipation of filing away.

Cons

The software tallies up the receipt totals, but I wish it automatically totaled the taxes as well. Tracking sales taxes is the primary reason I downloaded the app.

Review Source

VR

Verified Reviewer  
Cofounder and People Operations Partner  
Human Resources  
Used the software for: Less than 6 months

### "Simple and easy interface"

May 1, 2018

5.0

Storing receipts.

Pros

That they don't cut you out after trial period or force you to pay. When my needs increase, I'll buy the paid version but for now, I don't need the full bells and whistles.

Cons

Nothing yet. I think that once I get paid version, I'd have more to say, but I use it as a store of receipts.

Review Source

VR

Verified Reviewer  
Partner  
Law Practice  
Used the software for: Less than 6 months

### "This is a great service that has simplified my life enormously."

May 1, 2018

5.0

Pros

It is straightforward and easy to use. The documents are processed very quickly and you can either manually enter them or just take a photo.

Cons

It sometimes get the currency wrong when it is entering a document. It also does not consistently recognize invoices in my gmail account.

Review Source

SK

STEVE K.  
Snack Shack Coordinator  
  
Used the software for: Less than 6 months

### "Excellent- great being able to copy & organize, & create expense reports very quickly."

May 1, 2018

5.0

It enables me to get reimbursed for the expenses I incur, very quickly. The history this software saves for me is very valuable. Keeps me organized. Gives me all of my expenses from my smartphone.

Pros

Once you copy a receipt, it is always available for your records, from anywhere with internet access.

Cons

That it takes too long for the software to pull info from receipts. I often end up cancelling "processing" and manually enter the receipt info myself. Not a big deal, but having the choice to capture receipts manually in the first place would be good.

Review Source

VR

Verified Reviewer  
Web Developer  
Wholesale  
Used the software for: Less than 6 months

### "I used Shoeboxed on a business trip to track reimbursable expenses."

May 2, 2018

4.0

Pros

I liked being able to take photos of receipts and shoeboxed pulling the information off of them. I found this to be very useful.

Cons

I didn't like that the trial/free version was so limited on how many receipts it would pull information off of. For someone who travels seldom for work, I can't justify they expense.

Review Source

Michelle R.  
Marketing Associate and Volunteer Coordinator  
  
Used the software for: Less than 6 months

### "So far so good"

May 4, 2018

5.0

Pros

Being able to have an easy and portable way to track receipts. I have nothing else to add to this section.

Cons

Signing up with Apple and not being able to easily switch plans. I have nothing else to currently add to this section - I have barely been using this for a month.

Review Source

JT

Josh T.  
Director of Sales  
  
Used the software for: 1-2 years

### "Could use work "

May 1, 2018

2.0

Pros

Ability to forward receipts via email. The magic envelope when it works is a great feature. Other than that not much

Cons

system regulatory misidentifies or does not identify receipts correctly several glitches when trying to categorize in bulk one instance where receipts were not returned after sending enevelope price is very high

Review Source

TR

Timothy R.  
Director of Digital Media  
  
Used the software for: Less than 6 months

### "I came here from Expensify"

May 1, 2018

4.0

Easy month end reporting to submit my expenses

Pros

I love how easy to use and straightforward it is, it makes my monthly reception logging easy. I love how it remembers what I submitted from the month before. It's easy to tag which items need a unique ID. I love how FAST this software is. Other readers are terrible. The app is easy, but I love just e-mail fowarding receipts!!

Cons

The price is a bit high. I wish I could edit reports after they are created -- especially when I have to REcreate them!!

Review Source

BI

BenC. III  
  
  
Used the software for:

### "Made Me a Fan"

October 30, 2013

5.0

I'm a small business owner of a company with 4 people. I downloaded the Shoeboxed iPhone app about a year ago and was using it to keep track of expenses that I needed to reimburse myself for. I then found out that Shoeboxed also offers prepaid envelopes. Now, my entire team shoves our bills and receipts in them and they are scanned and available online in just a few days.

Pros

The accuracy of the app is great (I'd say about 97%) and the prepaid envelopes are a service that I don't think anyone else out there offers. I also called in one time to check on the status of an envelope and the customer support was great.

Cons

The free version of the app only allows you 5 scans per month which was a lot less than I needed. I am now on the classic premium plan.

Review Source

CF

Cori F.  
Director of a Classical Education Group  
  
Used the software for: 1-2 years

### "So easy to keep track of receipts and "

May 1, 2018

5.0

Pros

Does all of the work for me, I just print out my deductions at the end of the year. I like being able to take a photo of my receipts.

Cons

I can't figure out how to separate mileage from other deductions, and I would like to have multiple accounts or users so that my husband could use it for his business.

Review Source

rM

rayan M.  
Student  
Computer Games  
Used the software for: Less than 6 months

### "Shoeboxed user review"

May 27, 2023

4.0

Shoeboxed has a streamlined solution for managing reciepts and expenses, and has efficient organizations. It also reduces manual labor but it has a high pricing compared to other competitors

Pros

It has very efficent searching and retrieveal capabilities, good expense reporting, and efficient reciept organization

Cons

It may seem overpriced compared to similar products, while also having limited mobile features and being hard to understand and learn by new users

Review Source

VR

Verified Reviewer  
Financial Crimes  
Financial Services  
Used the software for: Less than 6 months

### "Good"

May 5, 2018

5.0

Pros

It is very convenient and easy to use. I save time and stay very organized that's to Shoeboxed. Great.

Cons

I haven't used it enough to find cons. I guess so of the filtering can be off a little. I would imagine I can adjust.

Review Source

AN

Ashley N.  
Speech Language Pathologist  
Hospital & Health Care  
Used the software for: 2+ years

### "Great service "

November 14, 2019

5.0

Pros

The ink wears off receipts quickly in storage. I love this service - to upload photos of receipts or to mail in the envelope where they are scanned and organized. This makes tax time so much easier for small businesses.

Cons

Over time the software starts to predict frequent businesses which helps.

Review Source

Sophia P.  
Hair Stylist and Makeup Artist  
Entertainment  
Used the software for: Less than 6 months

### "This has made my life a million times easier"

May 1, 2018

5.0

Pros

I love that I can forward email receipts to the app and it automatically enters the information for me.

Cons

No cons, it's working just as I need it to and there's nothing I could think of otherwise to improve this app.

Review Source

MZ

Mark Z.  
Owner  
  
Used the software for: 2+ years

### " This is a great service but it fall short in a couple areas. Need better mobile app. "

May 1, 2018

4.0

Pros

The ability to throw my receipt on unorganized in a bag and have them uploaded is excellent. I like how you can sort by supplier and date.

Cons

The accuracy of the supplier information from the receipts is inaccurate or inconsistent at times. The mobile app needs some work. You can't download PDFs from the app. Also you should be able to upload multiple pictures for a single receipt. Some receipts are very long and need to be taken in several pictures which can then be combined.

Review Source

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