# Page 7 | Shoeboxed Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Shoeboxed the right Document Management solution for you? Explore 227 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/222840/Shoeboxed/reviews

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Shoeboxed

4.4 (227)

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Last updated March 13th, 2026

# Page 7 - Reviews of Shoeboxed

## Showing most helpful reviews

Showing 151-175 of 227 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JV

Jill V.  
President  
  
Used the software for: 1-2 years

### "An easy way to get rid of the paper clutter"

May 2, 2018

4.0

Pros

It's so easy to store receipts and then retrieve the information! I like the ability to store various kinds of information, such as receipts and business cards.

Cons

Doesn't always read the receipts correctly. For instance, I have a receipt that is stored as transpiring on April 18, 2019.

Review Source

GT

Gretchen T.  
President  
Public Relations and Communications  
Used the software for: 1-2 years

### "Easy to grasp. Mostly reliable."

May 7, 2018

4.0

easy and convenient mileage tracking.

Pros

I only use the mileage tracking. The option to export the results into Excel spreadsheets makes expense reports very convenient.

Cons

Sometimes the mileage tracking doesn't work. I'll go somewhere 10 miles away, and the system will only pull up the last .1 miles.

Review Source

RS

Ranju S.  
  
Accounting  
Used the software for: Less than 6 months

### "Nice receipt replacement"

March 28, 2018

5.0

Pros

Paper receipts are such a nuisance so I like this app, as it captures them via the camera on your phone. It can even extract a lot of details from the receipt, such as amounts and numbers. You can then use the filters to quickly find receipts or export the extracted information to other apps (such as accountancy software).

Cons

Obviously, because of the way technology works, it doesn’t always extract the details correctly and will make mistakes such as typos, especially on items that are too crumpled up. This isn’t a big issue as it only takes a few seconds to correct and it’s much better than using paper receipts.

Review Source

VR

Verified Reviewer  
Owner / Marketing Strategist  
Design  
Used the software for: Less than 6 months

### "Works"

May 2, 2018

5.0

Pros

Of the little that I've used the software, it seems to work fine. Handled the receipts I sent to it.

Cons

Haven't used it much. Maybe needs more integrations. But its probably just because I've not been organized enough to use it.

Review Source

PF

Paul F.  
Producer  
  
Used the software for: 1-2 years

### "Great for what I need it for."

May 1, 2018

4.0

Pros

Keeps me organized. Love exporting my expenses in an Excel file and PDF for backup receipts. Always prepared during tax season.

Cons

Sometimes defaults to USD when I am in Canada. So normally have to adjust this manually. Would love to see an improvement with this.

Review Source

LD

LaShonda D.  
Director  
  
Used the software for: 1-2 years

### "I dont use often"

May 7, 2018

3.0

Pros

It is easy to use . I like most being able to easily save by category to go back later to change it if i need tooo

Cons

I do not care for the Learning curve. I would use it more if i knew what to do but i do not so i do not use it often.

Review Source

PB

Patricia B.  
Pastor  
  
Used the software for: 1-2 years

### "I have been using Shoeboxed for over a year. Tax time was MUCH less stressful!"

May 1, 2018

5.0

Pros

Snapping a picture and knowing the receipt is filed and saved. Since the app is on my phone, receipts are entered as soon as I make the purchase.

Cons

Um. I still have to pay taxes. There really isn't anything. I have been exceptionally happy with this product.

Review Source

LD

Leonardo D.  
Diretor  
Publishing  
Used the software for: Less than 6 months

### "inside the application"

December 11, 2022

5.0

I think it could get faster when they are inserted and sent, even if it's only days, but if it gets faster it helps

Pros

It is a very interesting application, as it brings together various resources within the platform that we should look for in others to be able to do everything we need.

Cons

It's necessary to understand how it works so you don't really get lost in there. I think that if it becomes more practical we can use it more often.

Review Source

VR

Verified Reviewer  
Founder  
  
Used the software for: Less than 6 months

### "It was good. Definitely helpful to digitally organize receipts."

May 1, 2018

5.0

Pros

Being able to category receipts and how it syncs up with the receipts that come into your email inbox.

Cons

The price. At this time, for a month is more than I want to spend for the volume of receipts my business has.

Review Source

B

BHeffe  
  
  
Used the software for:

### "Excellent switch for QuickBooks!"

October 17, 2013

5.0

Needed something to account for my sales people's receipts. Switched to Shoeboxed and using Expense Cloud. For what I am using it for (seemless QuickBooks integration of credit card charges), Shoeboxed is WAY ahead of Expense Cloud! I have been extremely satisfied and would recommend anyone to try their software.

Pros

Great categorization! can import chart of accounts, make rules for vendors, and effortless export to QuickBooks!

Cons

Would like to be able to edit category names once imported from Chart of Accounts. Would also like to upload CSV files to create smaller list for Chart of Accounts upload - tedious to remove categories that do not apply to my sales people.

Review Source

JS

James S.  
Owner  
  
Used the software for: 1-2 years

### "Very easy to use, keeps my finances organized "

May 8, 2018

4.0

Pros

Shoeboxed is very easy to use, I like that I can keep track of all my receipts and search for them easily if I ever need to look at one again.

Cons

Sometimes it glitches and doesn't save the category section, also has a hard time loading the images.

Review Source

NH

Nathaniel H.  
President  
Design  
Used the software for: 6-12 months

### "Useful and thoughtful service, with simple user interface"

May 1, 2018

4.0

reduction of paper clutter, and manual input of information. Great sorting tools.

Pros

The ability for submitting receipts via mail is great. The sorting and verification of amounts are very useful and accurate. Grouping and sorting of mailed envelope information is a wonderful tool.

Cons

Have had trouble keeping to the format of digital receipt usable. Many square digital receipts have issues being recognized when emailed in.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: Less than 6 months

### "Lost envelopes"

January 15, 2017

3.0

We are a construction contractor with tons of paper receipts, so Shoeboxed was a great fit. Easy to use, reasonably fast turnaround. But late last year, four "magic envelopes" were lost en route to Shoeboxed. Not their fault, but it does require us to either pay for shipping with tracking or find another solution. We chose the latter

Pros

Excellent value, good turnaround times, friendly customer service

Cons

Relies on the Postal Service to deliver receipts both ways.

Review Source

Response from Earth Class Mail

January 17, 2017

Thank you very much for your review. We are terribly sorry to hear about the issue you had with the Postal Service. A member of our support team has been assigned to your case and will be following up with you today.

LB

Lila B.  
Theater director  
  
Used the software for: 1-2 years

### "I love using shoeboxes! I think the mobile app could be stronger and more responsive. "

May 1, 2018

4.0

Pros

Shoeboxed is such a useful way to track and export expenses. I appreciate being able to create a spreadsheet with it!

Cons

The layout and ease of use could be better. The app especially is glitchy in the upload process and categorization process.

Review Source

AY

Amy Y.  
owner  
  
Used the software for: 6-12 months

### "I used to have a desk full of receipts. My life is forever changed after using Shoeboxed! "

May 2, 2018

5.0

Pros

Easy and links to Quickbooks, and also the fact that I no longer lose money by not saving cash receipts. I love how I categorize or make notes direct upon taking photo on my iPhone of the receipts when I travel or buy expenses that go back to business.

Cons

There is really no downside. It's so easy to use. I can't think of anything I would do to improve it as the interface is so simple.

Review Source

CP

Corbin P.  
Principal  
Architecture & Planning  
Used the software for: 1-2 years

### "Easy Organization"

October 31, 2019

5.0

Pros

Like many, we are focused on doing the work not necessarily staying on top of expenses and the actual receipts. Shoeboxed helps to make that process easy by just dropping everything in an envelope and a few days later it is scanned in our account which we can then save or import into accounting software.

Cons

We use wave accounting so it would be nice to have an integration for that

Review Source

NV

Neil V.  
Application Consultant  
Computer Software  
Used the software for: 2+ years

### "All Receipts-One Place"

November 1, 2019

5.0

Some receipts uploaded have printing issues, blurry so on, that is the major draw back

Pros

Organization, past receipt lookup, always have a back up copy

Cons

The ability to upload receipts form my Laptop, the ability of using IE for connecting to your site

Review Source

KF

Kyle F.  
President  
Telecommunications  
Used the software for: 2+ years

### "Charged for half inputted receipts"

May 1, 2018

2.0

All my receipts are in one place

Pros

All my receipts are in one place and easy to sort through different suppliers and dates after information has been corrected by me

Cons

When left up to shoeboxed invoice are missing information and the incorrect currency is used. I have recently started using the free version instead because the payed version isn't worth the time and hassle of having to go back through all the receipts anyway

Review Source

JM

Jeff M.  
MD  
  
Used the software for: 1-2 years

### "Excellent interface, ease of use"

May 1, 2018

5.0

Pros

\- nice interface - camera integration - ease of data entry - speed of data interpretation - under friendly

Cons

Expense reports could be easier to generate Occasionally Shoeboxed can't understand email attachments

Review Source

Deidre M.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Organized for tax season"

February 19, 2019

5.0

Pros

The scanning and organizing of receipts was a big help for me since I try to operate as paper free as possible.

Cons

No cons that I can think of. It is easy to use.

Review Source

PB

Peggy B.  
Naturopathic Physician  
  
Used the software for: Less than 6 months

### "I love how easy this makes tracking receipts!"

May 1, 2018

5.0

Pros

I hate having to collect paper while on business trips, and this allows me to snap a photo and throw the stupid paper away immediately. It's also awesome for cleaning out the file cabinet, which is something I love doing!

Cons

No cons as of yet! I haven't found one thing that I don't like about this software. The magic envelopes are wonderful !

Review Source

DG

Dan G.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "So far so good"

May 1, 2018

4.0

Less time spent on receipts, which i generally detest spending time on

Pros

It makes receipts much less time consuming and easy to log. The interface is great and significantly better than my prior receipt management software - BizExpenseTracker

Cons

It does not capture all my email receipts b/c of formatting, even though the subject sometimes says "receipt" in it

Review Source

AL

Andraya L.  
Director, Talent  
  
Used the software for: Less than 6 months

### "Overall works great with the exception of the date selection. "

May 4, 2018

3.0

Pros

Love having all my receipts in one spot! This will be hugely helpful when submitting my taxes. Being able to snap a picture as I go helps keep me organized.

Cons

The date selection does not save! It's so frustrating to put all the info in only to have it get categories as no date then to have to go back and reapply the date.

Review Source

IZ

Ian Z.  
Audio Engineer  
  
Used the software for: 6-12 months

### "Easy and powerful way to keep track of all of my business receipts"

May 1, 2018

5.0

Significantly faster entry of expenses while preparing my taxes.

Pros

There's no need to spend hours manually entering data during tax season, and all of my receipts are able to be sorted by category and exported for whatever my needs are.

Cons

Occasionally information will be input wrong, usually just the business name that the receipt is from.

Review Source

JB

Jaclyn B.  
Business Appraiser  
  
Used the software for: 6-12 months

### "Makes expense tracking so easy"

May 2, 2018

5.0

Pros

I no longer have a purse full of receipts waiting to be filed for taxes. I can print my expense reports so no more double entry for work reimbursements.

Cons

I have not found anything that I do not like so far. Images of receipts load quickly. Fast processing time and it is easy to correct any misspellings or errors.

Review Source

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