# Page 2 | PlanStreet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is PlanStreet the right Human Services solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/223060/PlanStreet/reviews --- PlanStreet 4.4 (45) [View alternatives](https://www.capterra.com/p/223060/PlanStreet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 2 - Reviews of PlanStreet ## Showing most helpful reviews Showing 26-45 of 45 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SMLE Sr Maria Louise E. Case Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Case Management in your Budget" November 13, 2020 4.0 PlanStreet is making it easier for us to focus on our clients, and connect them with the resources they need. Pros PlanStreet allows us to track our clients easily, and manage who will follow up with different tasks. We were able to customize the Intake screen to fit our needs. This helped support users who were new to a digital environment. Also the ability to email an intake sheet to our client is a great feature. We also use this feature to send Cons For a case management tool, there isn't a way to keep a database of resources, which is the mainstay of case management. We hope PlanStreet will add a feature to create at least a contact list of resources to help our clients. Alternatives considered [FAMCare](https://www.capterra.com/p/55008/FAMCare-Human-Services/) Reason for choosing PlanStreet The price was in our budget. Review Source Response from PlanStreet November 25, 2020 Thanks Maria. We are glad that you liked it and your organization is benefiting from PlanStreet. Your feedback is important to us and we will look into it so we can provide you the best case management solutions. AY Ameenah Y. Program Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Plan Street" February 22, 2024 5.0 The training was comprehensive. \[sensitive content hidden\] is very responsive and helpful. Pros I like the layout of the product, and the ease of use. Cons Some features could be more streamlined. A step-by-step guide to use after implementation would be helpful. Review Source Response from PlanStreet March 7, 2024 Thank you for your review. We are so glad PlanStreet has been beneficial to you and your team. We also appreciate the feedback regarding the creation of a guide. We will be sure to develop more training materials to help with implementation. Also, it's wonderful to hear the training and support of our team has been of help. We strive to provide the best in customer service and training. SV Saul V. Founding Principal Architecture & Planning Used the software for: 6-12 months ### "Resource Management" October 16, 2020 5.0 We would embark on this implementation again knowing what we know today. Excellent team and product Pros The customer support and ease of managing needed reports and additional tools Cons some added reports that were needed for our team, but it was addressed exceptionally. Alternatives considered [Deltek Ajera](https://www.capterra.com/p/82750/Deltek-Ajera/) Reason for choosing PlanStreet The team, flexibility and value. Review Source Response from PlanStreet October 22, 2020 Thank you Saul. We are glad that your organization is benefiting from PlanStreet. DL Drew L. Peer Support Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Plan Street review" June 13, 2024 4.0 Pros Ease of navigating from client to client for input. Cons Redundancy of putting in date and times for inputting notes for different activity cards. Review Source RP Ricardo P. Senior Program Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Real Champions Inc. Software Review" June 17, 2021 5.0 My overall experience was great. I fell in love with the system when I saw a demo of how it works. Pros The most advantageous features are the ability to embed the intake forms into our website to have information go directly to the system. Another benefit is being able to place all of our participants into the system and track them in that system. Cons There are some features that I believe we do not need or that I do not fully understand their functions. I also wish there was a step by step manual that is given for each function or maybe a manual that reflects what is learned during the onboarding process. Sometimes, I may forget how to do a specific thing, it would be helpful to be able to go back to a document that refreshes my memory, so that I would not have to email \[SENSITIVE CONTENT HIDDEN\]. Reason for choosing PlanStreet I chose PlanStreet mainly because it was not complicated to navigate through. I like things staying simple. Review Source Response from PlanStreet June 22, 2021 Thank you Ricardo, your feedback is valuable or us. and we are working on your suggestions KM Kashan M. Sr SQA Analyst Financial Services Used the software for: 6-12 months ### "PlantStreet Project Management Tool" January 20, 2020 5.0 Previously I was facing a problem to manage multiple projects concurrently , PlanStreet Port folio screen makes it easier and I could trace the status and working hours easily. List view Screen let me know the Instantaneous status of Each task and resource allocation on Tasks and Project. Pros This software is a Complete package for Project Management where Manager can keep track of the project Status , timeline. The best thing I like most is the Resource Allocation screen where manager can track the Workload , Allocation and Task completion percentage of the Resource for individual as well as multiple Project. Cons I would like to have customize reports that would help me to generate the custom reports according to the requirement of the customers. Review Source Response from PlanStreet January 28, 2020 Hey Kashan, Glad to hear from you. We will definitely work on customizing the reports in future. JB Jasmine B. Program Director Individual & Family Services Used the software for: Less than 6 months ### "Plan street for the WIN!" May 4, 2021 5.0 Still learning, but I love how user-friendly it is. Pros I love how easy the system is. very easy to use. Cons I would like to be able to track time by using the scheduler and have that transfer over to the timesheets. Reason for choosing PlanStreet n/a Review Source Response from PlanStreet May 24, 2021 We are pleased to know that you are having a great experience using PlanStreet. KL Kathleen L. Associate Director of Grant Programs Non-Profit Organization Management Used the software for: 1-2 years ### "Alright Programming " May 23, 2024 4.0 Pros The Caseboard feature. I like how it keeps our contacts organized by type of contact. Cons I dont understand the start and end date function. I wish there were more functions to easily find a client by phone number or number of contacts. Review Source Response from PlanStreet June 13, 2024 Hi Kathleen! Thank you for the wonderful feedback. It's wonderful to hear your team is finding our case board feature useful and helping to better organize your contacts. Regarding the start / end date function, our support team will be happy to provide some additional instruction to ensure it is able to work for what you need it for. Please reach out to us and we can schedule a call to walk the team through. Thanks again! AM Adriana M. Outcome and Support Coordinator Civic & Social Organization Used the software for: Less than 6 months ### "Great product." May 23, 2024 4.0 Pros I love the layout and formatting. User friendly. Cons There could be an improvement for patches in software. Review Source Response from PlanStreet June 13, 2024 Thank you for the feedback Adriana. It's great to hear you and the team are finding our software user-friendly as that is our focus. If you run into any issues or need assistance, our support team is always available to help. SW Stephanie W. Project Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Meets our needs" September 13, 2021 4.0 PlanStreet is committed to giving a good experience. Pros The customer service is great; every issue we've had has been addressed and resolved. The company is committed to meeting the needs we presented. Cons It is not made specifically as a CRM, which is our primary need. We also need it for storing client-signed documents and we had signficant issues with this feature in the beginning. However, the team was committed to solving the problem, and now we haven't had an issue with this for a long time. Reason for choosing PlanStreet Pricing was a main consideration. Review Source BT Brookley T. Clinical Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "STAY AWAY" March 25, 2021 1.0 Do not use this service, save your money and spend it on a service that will actually work! Pros We never received a software that worked for us therefore I didn’t like anything about this software! Cons This software was not useful at all. It was not the product that we were sold whatsoever. \[SENSITIVE CONTENT HIDDEN\] has horrible customer service, blamed us for his program not working the way that it needs to. We never received a functional service and were never refunded. The company continued to string us along with promises for a software that would work for us and never delivered. Reason for choosing PlanStreet We are going to Social Solutions - already a better experience! Review Source Response from PlanStreet April 14, 2021 We are sorry to hear your feedback. Software implementation requires time commitment from both sides. Unfortunately, you were not involved in the implementation process. Our team interacted with a very junior resource from your team who didn't have the decision making authority. Hence, the go-live was delayed and you never experienced the full capability of PlanStreet. I wish you best of luck. PlanStreet team is always available to work with you. AK Awa K. Assistant Information Technology and Services Used the software for: 1-2 years ### "Very nice interface " January 23, 2020 5.0 Pros The software is organized and very easy to use. It also helps us manage our budget which is amazing. Cons Nothing. I like everything about the software. Review Source Response from PlanStreet January 28, 2020 Hi Awa, Thank you for sharing your feedback about our platform. TD Tess D. Business Manager Staffing and Recruiting Used the software for: Less than 6 months ### "Liked it" November 18, 2020 4.0 Pros its easy to use and I really enjoyed learning it. Cons kinda confusing on updating it and each different part. Alternatives considered [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing PlanStreet Better price and easier to use. Review Source Response from PlanStreet November 25, 2020 Thanks Tess. We are glad that you liked it. You can reach out to our customer support anytime. SA Sheetal A. Case manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Okay software, great customer service" November 24, 2021 4.0 The support and training given by \[SENSITIVE CONTENT\] has been wonderful. The sales person we worked with was not the best. We were shown things in demo that were later informed to be "not available" to us. Pros The software is easy to comprehend. Usage is not very complicated. Cons The software has been modified for case management and that shows. We are having to tweak a lot of features to fit our needs. Not the best case management software Reason for choosing PlanStreet Cost Review Source MW MARK W. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Happy" November 10, 2020 5.0 Brian has been very supportive, quick to respond, and get the things I need help with back fast. Pros The software is easy to use and has the ability for me to make most my own changes as I need Cons I'm still learning the software, So I don't have anything I don't like so far. Reason for choosing PlanStreet Support Review Source Response from PlanStreet November 13, 2020 Thanks Mark. We are glad that you liked it and your organization is benefiting from PlanStreet. IA Irfan A. Senior Design Consultant Market Research Used the software for: 6-12 months ### "Very Good" December 10, 2019 4.0 It's easy to use, great user experience, recommended for newbies and experts Pros User-friendly, reliable, accurate and also in your budget compare to other market products Cons Overall fewer users should be distributed to masses Reason for choosing PlanStreet Good support and obviously low-cost solution Review Source Response from PlanStreet December 19, 2019 Thanks Irfan, we hope to have you onboard with us for many coming years. RB Rosie B. Mentor Coordinator Education Management Used the software for: Less than 6 months ### "PlanStreet is Great" October 6, 2021 5.0 It's a great software program! Pros Easy to use! Safe! It was so easy to use! Cons Nothing I have no complants about the software Review Source DN David N. Project Manager Architecture & Planning Used the software for: Less than 6 months ### "Collaborate" July 14, 2020 5.0 It's been a helpful tool for our firm Pros The easiness of setting up and managing multiple projects Cons At first it didn't seem like it was geared towards our industry, but the development team quickly made adjustments. Review Source Response from PlanStreet July 16, 2020 Thank you, David. We are glad that Collaborate is benefiting from PlanStreet. JA Junaid A. SEO Specialist Information Technology and Services Used the software for: I used a free trial ### "PlanStreet has saved us!" January 25, 2020 5.0 Pros We are quiet happy working with PlanStreet tool, cover all the functionality and serves our business very well. Cons As for now there isnt any issue faced by our company. Review Source Response from PlanStreet January 28, 2020 hey Junaid, Really appreciate your valuable feedback for us. SA Shahzad A. Digital Media Guru Marketing and Advertising Used the software for: I used a free trial ### "All in One Project Management Tool" March 13, 2020 5.0 Pros Their customer support and accounts team is really good and supportive. You will get all the systems integrated in their tool. Kanban Board, Gantt Chart and Project Portfolio Management. We will surely buy their monthly subscription after completing trial period. Cons In start it was little tricky to understand the system how it is working but when we got detailed demo and starts working it was more easy Review Source Response from PlanStreet July 24, 2020 Thank you for sharing your valuable feedback about our platform. 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