# NAVEX  One Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NAVEX  One Software - reviews, pricing plans, popular comparisons to other Compliance products and more. Source: https://www.capterra.com/p/223069/NavexGlobal --- # NAVEX  One Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) NAVEX  One ## What is NAVEX  One? NAVEX is an all-in-one risk and compliance management platform, covering all key areas of risk: people, regulations, business operations and corporate responsibility. NAVEX helps enterprises identify, address and manage the full range of risks across their organizations. ## What is NAVEX  One used for? [Compliance](https://www.capterra.com/compliance-software/)[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)[ERM](https://www.capterra.com/erm-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 82% Neutral 5% Negative 14% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NAVEX  One?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.navexglobal.com/&name=NAVEX  One) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NAVEX  One 3.9 (22) VS. [4.4 (111)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (22) Ease Of Use 4.0 (111) Value For Money 3.2 (6) Value For Money 4.2 (84) Customer Service 3.4 (10) Customer Service 4.4 (102) ## NAVEX  One alternatives [4.5 (528)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (90)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Document Management Store, manage, and track all electronic documents in a centralized location Document Storage Store and organize documents in a centralized system Governance Management of rules, practices, and processes of a company HR Management Automates core HR functions such as talent management, employee evaluation and learning management NAVEX  One 12 features Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Management of rules, practices, and processes of a company Automates core HR functions such as talent management, employee evaluation and learning management Manage and track all disruptions and incidents Observe and track the demand, usage, progress or quality of a system, product, or user Create, manage, and track policies and procedures within an organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Track revisions and updates made to files and navigate between different versions Get Advice We can help you find the software with the features you need. Features 4.3 (22) 4.3 Based on 22 reviews ## Pricing Value for money 3.2 (6) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.2 (6) 3.2 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (10) 3.4 Based on 10 reviews ## User reviews Overall rating 3.9 Based on 22 reviews Filter by rating 5(5) 4(12) 3(2) 2(2) 1(1) Mentioned topic Sorted by most recent TL Terry L. Warehouse Manager Furniture ### "Costco Ethics Point" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 January 20, 2024 I just felt like when you do not take complaints seriously and just act like a reporting service, it affects the workers. I just hope that you have improved training for your employees Pros Everything is online, once you have the issue number and password you can get in. Cons Issue Number-\[sensitive content hidden\] Concerning wages and other safety issues. You found that this company did nothing wrong. FYI - the labour board penalized them for not paying the proper wages And Health and Safety came in and found they were out of compliance. The company was penalized for not having WSIB This was back in 2021 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Brittany S. HR Generalist Human Resources ### "It gets the job done" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 June 24, 2021 Overall it a decent software just maybe update in layout to make it more user friendly and decluttering some of the buttons. Pros This product is is interesting to me in a sense that it works for our employees when cases are submitted but for the users it causes a few issues. I'm always getting locked out. The layout is a little confusing at especially for first time users. Cons Layout for me is a big issue. Its not as easy to navigate like other platforms which can cause some confusion Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TA Travis A. Director of People & Culture Telecommunications ### "Now Vexed Globally!" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 11, 2021 Good job doing your homework on Softwareadvice.com before making a decision on this software. We've had many disagreements with NAVEX Global and have given several examples of what would make our experience better. There is no interest in improving what made our experience poor. Customer satisfaction is not on their priority list. I've never experienced so little interest in helping us with questions or issues than with Navex Global. Upgrades are available to fix your problem, but be prepared to pay a lot for them. Have not only found better options, but have been willing to double pay to use an alternative while still under contract with them because they won't let us out of our contract for being so unhappy with our situation. Be very cautious when looking into this for your LMS or compliance training. Pros Easy enough to implement. Videos aren't super cheesy. It wasn't hard for our employees to log in and begin watching their training videos. Cons Very limited in what you are able to do with it. Licensing is expensive and not flexible with who can use what, when. While the material was industry average, the customer service is the worst we've ever experienced. Consistent across my whole team and on nearly every call made and email sent. Alternatives considered [Cornerstone HR](https://www.capterra.com/p/166857/Cornerstone-HR/) [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reasons for choosing NAVEX  One Liked a video we saw for harassment training through NAVEX. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Brian B. Owner Restaurants ### "Read your contract!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 11, 2020 Terrible. After 1 year of paid non use we tried to cancel. The service had never been used. They informed me I was obligated to a 5 year contract. I offered to settle for an additionalyear of the service price and they declined. Not business friendly at all. If you are a small business this is not for you. Pros The idea of having a place for employees to report issues. Cons They never even sent me sheet of paper with the 1800 number on it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Stan G. Director of Sales Computer Software ### "Helps with creating contractual documents" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 27, 2019 Nice application as it helps creating documents for the clients. Pros A right application to help manage documents including contracts with the clients. We are able to mange online documents and share with clients to get signed. Cons The interface has some challenges but the navigation is much better. Can be improved to improve actual page interface to create documents. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD James D. CEO Computer Software ### "The Microsoft Word integration makes it worth it." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 23, 2018 All in all, this program has worked very well for our small company. It does what it says on the box, but when things go wrong, it’s hard to get them to work properly again. Pros The biggest pro is that PolicyTech integrates with Microsoft Word. It does have a small learning curve, but once you figure out how to do everything, it works flawlessly. We also like that there is the ability to audit if such a need arose. Being able to use it with mobile devices is very handy as well. Cons We just wish that support were a little bit better. We have had a few issues and they weren’t resolved as quickly as we had hoped. The cost could always be lower, but it’s at a fair price point for what you get. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GT Gina T. Social Media Manager Computer Software ### "Clean interface and well-made software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 August 28, 2018 Pros This is a well-developed and nicely designed software. It has a simple and clean interface and makes document and policy organization flow seamlessly. Highly recommend this product. Cons My only complaint with this product would be the slow response I received from customer service a few weeks back. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Matt K. CEO Computer Software ### "Helps with updating documents on the web browser" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 27, 2018 Pros PolicyTech integrates well with the Microsoft documents. The documents can be updated using a web browser and we do not need tom update these by installing MS office applications. PolicyTech helps us to review and understand who has viewed the document for the reporting purpose. Cons Great tool to manage online documents. Provides better security and revision control. Helps reviewing the users who has accessed the documents. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Linda R. Procedure Control Manager Banking ### "Efficient, Familiar, and Succinct" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 9, 2017 Pros NAVEXGlobal's document management solution, PolicyTech, is a wonderful system for any organization that is looking to implement controls over their documents without spending a fortune. The interface is user friendly and simple to learn for anyone who is accustomed to using folders on a computer. Navigation is straightforward and easy to understand. The approval workflow is customizable and allows for a wide range of variations. One of my favorite features is the Questionnaire that can be added to any document. This simple tool allows management to confirm that employees have actually reviewed the information that they need to know. Cons While the system has robust abilities for management of documents, the interface is not very customizable. What you see is what you get. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Ken D. Owner Computer Software ### "A Bit Old School " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 7, 2016 PolicyTech will give you all you need for the most part, and there is a 30 day trial to try things out before you commit.. But there seems to be no fixed pricing, it must be requested. (What is this, 2003?) But is customizable to fit your companies needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/223069/NavexGlobal/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)