# Page 5 | Hostfully Guidebooks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Hostfully Guidebooks the right Vacation Rental solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/223111/Hostfully-Guidebooks/reviews --- Hostfully Guidebooks 4.8 (123) [View alternatives](https://www.capterra.com/p/223111/Hostfully-Guidebooks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Hostfully Guidebooks ## Showing most helpful reviews Showing 101-123 of 123 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PV Petar V. Owner Real Estate Used the software for: 1-2 years ### "Great app" September 4, 2019 5.0 Pros Simplicity and clearness while using the web and defining all scope you need Cons Nothing at all, everything work perfect. Review Source Response from Hostfully July 4, 2024 Hello Petar, Thank you for your review! We're delighted to hear that you find our app simple and clear to use, and that everything works perfectly for you. Thank you for choosing Hostfully! RP Ross P. Real Estate Strategist Real Estate Used the software for: 1-2 years ### "Solid Resource" August 23, 2023 5.0 Pros This is a great way to share information with STR guests. Cons It's optimized for AirBNB. I'd love to see alternative presentations for other platforms. Review Source Response from Hostfully July 4, 2024 Hello Ross, Thank you for your review! We're glad to hear that you find Hostfully a solid resource for sharing information with short-term rental guests. We appreciate your feedback about optimization for Airbnb and understand the desire for alternative presentations for other platforms. We'll take this into consideration for future improvements. Thank you for choosing Hostfully! PS Pete S. CEO Hospitality Used the software for: 2+ years ### "Easy to setup, easy to use" September 3, 2019 5.0 Pros Guests find this valuable and we no longer have inhouse paper compendiums that get out of date Cons nothing really, this software met all our needs Review Source Response from Hostfully July 4, 2024 Hello Pete, Thank you for your review! We're thrilled to hear that you find Hostfully easy to set up and use. It's great to know that your guests find it valuable and that you no longer need to maintain in-house paper compendiums that can become outdated. We're glad the software meets all your needs. Thank you for choosing Hostfully! KW Kathi W. Owner Hospitality Used the software for: Less than 6 months ### "What a great service! " September 22, 2019 5.0 I am new to the Airbnb business and had thought about creating a website to give my guests and prospective guests more info. The Hostfully guidebooks provide everything I could think to offer and some things I hadn't thought of! I am so grateful I found them, they will streamline my communications and present a professional and detailed source of guest information. Pros Ease of use, all uses have been anticipated Cons So far there has been nothing to dislike Review Source Response from Hostfully July 4, 2024 Hello Kathi, Thank you for your review! We're thrilled to hear that you find Hostfully guidebooks easy to use and comprehensive, covering everything you and your guests need. We're glad to know that our guidebooks have exceeded your expectations and are helping to streamline your communications while presenting a professional source of guest information. Thank you for choosing Hostfully, and welcome to the Airbnb business! MP Marina P. president Hospitality Used the software for: 1-2 years ### "Great product" February 12, 2024 5.0 Pros My guests love the Guidebbok and hve been using it for information about the house and activities in the area Cons A little clunky to edit, though I got a great help Review Source Response from Hostfully July 4, 2024 Hello Marina, Thank you for your review! We're delighted to hear that your guests love the Guidebook and find it useful for information about the house and local activities. We appreciate your feedback about the editing process being a bit clunky and are glad to know you received great help. We're always working on improvements to make our platform more user-friendly. Thank you for choosing Hostfully! ME Mark E. Owner Hospitality Used the software for: 1-2 years ### "Vacation Rental Guidebook" May 13, 2023 4.0 Pros Easy to update from my end and easy to access for guests at our property. Logical layout, and it combines property-specific information with general area information, while leaving you in control. Cons Made a few mistakes en route to learning how to use it but that's all. Review Source Response from Hostfully May 21, 2023 Thank you for sharing your experience with our Guidebooks, Mark! We're glad to hear that you found it easy to update and that it provided convenient access for your guests. It's great to know that the logical layout and the combination of property-specific and general area information met your needs while giving you control. Thank you for choosing us! CM Clayton M. Director Hospitality Used the software for: 1-2 years ### "Fabulous Customer Support" September 28, 2021 5.0 I personally would like to see more tutorials on You Tube. However, in saying that the support team is fab... Pros Easy to use platforms and when one needs help or a reminder of how to adapt or update information the support team is superb Cons Some times when there are changes made to the platform it can take sometime to understand the new navigation to make changes in the e-guide Reason for choosing Hostfully Guidebooks Boostly advice via \[SENSITIVE CONTENT\] Review Source Response from Hostfully July 4, 2024 Hello Clayton, Thank you for your review! We're thrilled to hear that you find our platforms easy to use and that our support team has been superb in helping you adapt or update information. We understand that changes to the platform can sometimes take time to understand, and we appreciate your patience. Your suggestion for more YouTube tutorials is valuable, and we will look into providing additional resources. Thank you for choosing Hostfully based on Boostly's advice! LY Lina Y. Learning Consultant Hospital & Health Care Used the software for: 1-2 years ### "Intelligent and very intuitive to use" September 4, 2019 5.0 Pros Simple to use and saved me a lot of time creating a guide from scratch Cons At the of using, the Find Ground Transportation only links to Mozio. Should have ability to find trains, buses etc eg Rome2Rio? Review Source Response from Hostfully July 4, 2024 Hello Lina, Thank you for your review! We're pleased to hear that you find Hostfully intelligent and intuitive to use, saving you a lot of time creating a guide from scratch. We appreciate your feedback about the ground transportation feature linking only to Mozio and agree that the ability to find trains, buses, etc., through services like Rome2Rio would be beneficial. We'll consider this for future updates. Thank you for choosing Hostfully! VR Verified Reviewer Owner Real Estate Used the software for: Less than 6 months ### "Easy and convenient " January 26, 2020 5.0 Pros Makes updating recommendations and house info much simpler when hosting remotely. Web-based. No app download required for guests. Cons Pop-up windows in each slide cannot be closed by clicking outside the pop-up. Back button must be pressed. Not a huge deal, but slightly clunky. Review Source Response from Hostfully July 4, 2024 Hello, Thank you for your review! We're glad to hear that Hostfully makes updating recommendations and house information much simpler, especially when hosting remotely. We appreciate the convenience of our web-based platform that doesn't require an app download for guests. We appreciate your feedback about the pop-up windows and will consider making this more user-friendly in future updates. Thank you for choosing Hostfully! cO cobih O. SPM Hospitality Used the software for: 6-12 months ### "Hostfully works!" September 3, 2019 5.0 Pros Easy link to share with guests. Highly customizable Cons None thus far. Works great for me and my guests Review Source Response from Hostfully July 4, 2024 Hello Cobih, Thank you for your review! We're delighted to hear that you find Hostfully easy to share with guests and highly customizable. It's great to know that it works well for both you and your guests. Thank you for choosing Hostfully! VR Verified Reviewer President and CEO Hospitality Used the software for: Less than 6 months ### "lack of free trial makes it impossible to see quality" November 18, 2020 2.0 Pros nice design, good potential, but lacks features. Cons Lacking of basic features. Unprofessional staff when comes to refunds. Sales team very aggressive but no free trial so they oversell its abilities Massive overselling and marketing hype but very much overhyped. Not user-centric. Review Source Response from Hostfully July 8, 2024 Thank you for your feedback. We're glad to hear you appreciate the design and potential of Hostfully. We apologize for any inconvenience you experienced with the lack of a free trial and the handling of refunds. Your concerns about the aggressive sales tactics and the platform's overselling are noted, and we'll work on improving these areas. Thank you for sharing your thoughts; your feedback is invaluable as we strive to make Hostfully better. AL Andy L. owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great for my (very) small business" May 12, 2023 5.0 Pros I like the easy mobile phone integration Cons Some of the 'recommended/sponsored' businesses are way out of my area Review Source Response from Hostfully June 8, 2023 Thank you for your feedback, Andy! We're glad to hear that our mobile phone integration is working well for your small business. We appreciate your input regarding the recommended/sponsored businesses and will take it into consideration for future improvements. If you have any further suggestions, please feel free to let us know. EK Elena K. COO Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Great Add-in feature, must have it!" October 31, 2023 5.0 Very good experience so far, great product which can assist in decreasing the time needed with guests by a lot, and also gives the opportunity to every guest to discover things in his own time and pace during his vacation without feeling pressured. Pros Easy to use, great appearance, saves time from guest communication, smart automation with the implementation of technology for the business Cons I haven't found anything negative so far Review Source Response from Hostfully November 2, 2023 We're thrilled to hear about your positive experience with our add-in feature! Your feedback is greatly appreciated, Elena. We are happy to hear you did not found anything negative on the system. Thank you for choosing Hostfully! SA Sara A. Growth Chief Officer Hospitality Used the software for: Less than 6 months ### "You get what you pay for " May 12, 2023 4.0 Its neutral, It works as it is supposed to. Pros It is easy to use, easy to integrate, but you may look into some other tools to make it better design wise. Cons Its quite complicated to use at first. You might need to explore the options a bit first before making it for real Review Source Response from Hostfully May 31, 2023 Thank you for your review, Sara. We're glad to hear that our platform is easy to use and integrate. We understand that there might be a learning curve when using our platform initially, and we apologize for any complications you experienced. We're pleased to hear that our platform works as intended and fulfills its purpose. Thank you for your support and choosing us. SA Steve A. Business Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Hostfully Guidebooks review" May 2, 2023 5.0 Very good product Pros Easy to use and to navigate. Guidebook is organized well. Cons When printing, the guidebook does not show up very well. I had to redo pages for my printed guidebook. Some of the images and copy were too small. Review Source Response from Hostfully July 4, 2024 Hello Steve, Thank you for your review! We're glad to hear that you find Hostfully guidebooks easy to use and well-organized. We appreciate your feedback about the printing issues and will work on improving the print layout so that images and text are clearer. Thank you for choosing Hostfully, and for your constructive feedback. LF Lois F. Property Manager Real Estate Used the software for: 6-12 months ### "All info in one place" September 3, 2019 5.0 Pros I like that you can easily send the link to incoming guests and it has all the info they should need in one easy to find place. Cons It took a little bit to understand how to use/edit the platform Review Source Response from Hostfully July 4, 2024 Hello Lois, Thank you for your review! We're pleased to hear that you like being able to send the link to incoming guests with all the information they need in one easy-to-find place. We appreciate your feedback about the initial learning curve for using and editing the platform and will work on making it more intuitive. Thank you for choosing Hostfully! JC Julieanna C. Owner Marketing and Advertising Used the software for: 6-12 months ### "Hostfully Helps" September 3, 2019 5.0 I use this software for my Airbnb guests. It is so easy to send them the link to my house manual. Have really appreciated the upgrades within the past year. Pros Love the way it is organized. It makes it so easy for my guests to find what they are looking for rather than having to scroll through a long document. Cons Lack of space for more visual content such as videos and photos. Review Source Response from Hostfully July 4, 2024 Hello Julieanna, Thank you for your review! We're glad to hear that you love the organization of our platform, making it easy for your guests to find what they're looking for without scrolling through long documents. We appreciate your feedback regarding the lack of space for more visual content such as videos and photos, and we'll consider this for future improvements. It's great to know that you find it easy to send the link to your house manual to your Airbnb guests and that you have appreciated the upgrades over the past year. Thank you for choosing Hostfully! HL Hedda L. OWNER Hospitality Used the software for: 1-2 years ### "STREAMLINES AND PROFESSIONALISES THE GUIDEBOOK EXPERIENCE" September 3, 2019 5.0 Love it! Pros Love the ease of use and the outcome of this software Cons I have no complaint and no comparison... Review Source Response from Hostfully July 4, 2024 Hello Hedda, Thank you for your review! We're thrilled to hear that you love the ease of use and the professional outcome of our software. It's wonderful to know you have no complaints or comparisons. Thank you for choosing Hostfully and for your enthusiastic feedback! PB Pat B. Business owner Hospitality Used the software for: Less than 6 months ### "Quick, easy, reliable " September 3, 2019 4.0 We have a standard and constantly evolving guide book, properly structured, and easy to get to clients Pros It forces one into a structured mode yet has plenty of flexibility. It’s easy toco scantly update as we learn what our clients needs are. Cons Not natural for beginners when first using the software Review Source Response from Hostfully July 4, 2024 Hello Pat, Thank you for your review! We're pleased to hear that you find Hostfully quick, easy, and reliable. It's great to know that our platform helps create a structured yet flexible guidebook, which you can easily update based on your clients' needs. We appreciate your feedback about the initial learning curve for beginners and will work on making the software more intuitive. Thank you for choosing Hostfully! MP Michel P. House Manager Hospitality Used the software for: Less than 6 months ### "Great Guidebooks" September 4, 2019 5.0 Guests receive booklet when they book so they able to read it at leisure prior to there arrival - also user friendly for guests Pros User friendly software and covers everything we need for our guests. Cons There is nothing that comes to mind on the negative side of this software Review Source Response from Hostfully July 4, 2024 Hello Michel, Thank you for your review! We're delighted to hear that you find our guidebooks user-friendly and comprehensive for your guests' needs. It's wonderful to know that your guests appreciate receiving the booklet when they book, allowing them to read it at their leisure before arrival. We appreciate your positive feedback and are glad to hear there are no negatives to mention. Thank you for choosing Hostfully! FM Fraser M. Owner Hospitality Used the software for: 6-12 months ### "Essential Guidebook" September 3, 2019 5.0 Pros A wonderful addition to our self catering website. Intuitive, easy to navigate and loved by our guests. Couldn't do without it now. Cons Software is easier now to navigate than before. Review Source Response from Hostfully July 4, 2024 Hello Fraser, Thank you for your review! We're delighted to hear that our guidebook has been a wonderful addition to your self-catering website and is loved by your guests. It's great to know that you find it intuitive and easy to navigate. We're pleased that the software navigation has improved and become easier to use. Thank you for choosing Hostfully! OV Olga V. Director Hospitality Used the software for: Less than 6 months ### "Professional " September 3, 2019 5.0 Pros The software is very intuitive. Easy to create and share a guide book Cons I liked everything . The software is easy to access se Reason for choosing Hostfully Guidebooks Recommended Review Source Response from Hostfully July 4, 2024 Hello Olga, Thank you for your review! We're thrilled to hear that you find our software intuitive and easy to use for creating and sharing guidebooks. It's wonderful to know that you liked everything about the platform and find it easy to access. Thank you for choosing Hostfully based on a recommendation! TF Tom F. Owner Hospitality Used the software for: Less than 6 months ### "Great Resource " September 4, 2019 5.0 Very Satisfied Pros Very well designed and comprehensive package Cons There’s very little to complain about to date Review Source Response from Hostfully July 4, 2024 Hello Tom, Thank you for your review! We're delighted to hear that you find Hostfully to be a well-designed and comprehensive package. It's great to know that you've had a positive experience with very little to complain about. Thank you for choosing Hostfully! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.