# TicketSpice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TicketSpice Software - reviews, pricing plans, popular comparisons to other Ticketing products and more.

Source: https://www.capterra.com/p/223517/TicketSpice

---

# 

 TicketSpice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TicketSpice

## What is TicketSpice?

Host your most successful event ever with TicketSpice. TicketSpice is an easy-to-use, highly customizable, and unbelievably affordable ticketing platform. At just $0.99 per ticket, you'll save thousands, while offering a seamlessly simple ticketing experience. TicketSpice is flexible and feature-rich, offering full branding control, timed ticketing, reserved seating, mobile scanning, box office, merchandise options, and more.

## What is TicketSpice used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Check In](https://www.capterra.com/event-check-in-software/)

Top alternative

Featured

Overall rating

Based on 105 user reviews

Reviews sentiment

Positive

97%

Neutral

0%

Negative

3%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TicketSpice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.webconnex.com&name=TicketSpice)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TicketSpice

4.8 (105)

VS.

[4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (105)

Ease Of Use

4.8 (5,747)

Value For Money

4.8 (95)

Value For Money

4.9 (3,530)

Customer Service

4.8 (104)

Customer Service

4.9 (3,261)

## TicketSpice alternatives

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/)

Starting price

$1.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/146463/TicketSpice/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Ticket Reservations

4.6 (33)

63.64% of 33 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Reporting/Analytics

4.6 (18)

72.22% of 18 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Barcode/Ticket Scanning

4.5 (15)

66.67% of 15 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Registration Management

4.9 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Website Management

4.6 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

Event Ticketing

4.9 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Manage tickets for specific events

TicketSpice 74 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Create, manage, and print wearable badges

Scan barcodes to ensure accurate pricing and label tracking

Communicate using direct chat or messages within the system

Software that specializes in managing events such as conferences, conventions and trade shows

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Obtain tickets via Kiosk upon arrival at event

Live stream to multiple devices simultaneously

Access software remotely via mobile devices

Notifications via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Real-time registration over the web

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Record live video calls to play later

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Grants the users access to all events for one season

For selection of seat at booking or check-in

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Raise funds via sponsors and grants

Allow customers/users to submit support queries and service requests

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Allows users to view videos without downloading media files

Virtual waiting area for attendees

Make a list and register visitors

Manage volunteer information and direct volunteer resources

Built-in website builder or integration with third-party site

Features

4.7 (103)

4.7

Based on 103 reviews

## Pricing

Value for money

4.8 (95)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.8 (95)

4.8

Based on 95 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

## Support, customer service and training options

Customer Service

4.8 (104)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (104)

4.8

Based on 104 reviews

## User reviews

Overall rating

4.8

Based on 105 reviews

Filter by rating

5(92)

4(10)

3(0)

2(1)

1(2)

Mentioned topic

Sorted by most recent

Ash U.

Director

Fund-Raising

### "Issues receiving payments from Ticketspice"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 5, 2026

Overall, I do not recommend this program if you are a DIY event planner. I rely on being paid efficiently, reliably and promptly. If you rely on ticket money to support your event expenses, this platform is not a great fit.

Pros

The fees are great compared to other programs and the site is easy to build. I really appreciate how user friendly that part is.

Cons

The customer service. There was inadequate support when I didn't receive a payment. I chatted someone at 8am for support with a topic and at 2:21 that day, they still hadn't resolved the issue. They told me it should be resolved "later today or tomorrow" which is just unacceptable.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing TicketSpice

The cost, low fees, and ease of setting up the ticket site.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Brennan G.

Sys. Admin

Insurance

### "Ticketing with Room for Improvement"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 8, 2025

Pros

its customization options, allowing event organizers to tailor ticketing pages to their branding needs

Cons

Some users find that reserved seating options could be more advanced for complex venues. Others mention minor technical issues with embedding or report generation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Carey P.

Owner

Farming

### "TicketSpice "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

May 16, 2025

We have enjoyed working with TicketSpice and happy that we switched over…just wish we would’ve done it sooner.

Pros

The ease of transactions and the customer support. When tickets are bought in groups (as they generally are with families) you can select the number of attendees present at check in. If someone wasn’t able to come, their ticket remains valid for use during the season.

Cons

At times, tickets just purchased don’t show up to be scanned in. The membership vs passes can be confusing

Switched from

[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/)

Their platform would crash because they were able to handle the volume of their clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kennedy H.

Founder

Non-Profit Organization Management

### "High fees for non profits "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 14, 2025

We were shocked to discover that we were charged $600 in processing fees by TicketSpice. As a non-profit organization, this unexpected cost significantly impacts our budget. We are extremely dissatisfied with this experience and will be reconsidering our future use of their services.

Pros

We originally did like the system for ticket purchasing and managing ticket sales.

Cons

What I liked least about TicketSpice was the unexpectedly high processing fees we incurred. As a non-profit organization, these fees significantly impacted our budget and were not clearly communicated upfront. This experience has made us reconsider using their services in the future.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Rosmel M.

Producer

Education Management

### "This is the ticket platform you’re looking for "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2025

Just amazing! First time using them and it will not be the last

Pros

Communication and effectiveness! Great great experience

Cons

There was actually nothing I didn’t like

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Tara H.

Admin

Construction

### "Great product and amazing customer service experience! Thanks, \[sensitive content hidden\]!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2024

\[sensitive content hidden\] made my TicketSpice experience amazing! Customer service is friendly and efficient.

Pros

User-friendly platform & exceptional support!

Cons

Nothing! My experience was fantastic overall.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Erin S.

Director of Event Services and Housing

Events Services

### "Helpful Ticketing Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 22, 2024

Overall, I've had a good ticketing experience with TicketSpice. The software is very user friendly and the customer service is relatively quick and very helpful. I do prefer to use it more for events that we are preselling tickets rather than onsite ticket sales, but I've managed both successfully through this platform.

Pros

Ticketspice looks super sleek on the front end and has a lot of design options. I love the variety of ticketing options, and once you learn the software, it is super user friendly on the backend. There are a ton of customizable features that help make your event ticketing process a success.

Cons

The reporting isn't the best. While it's nice to be able to customize some reports, the system is missing a lot of basic options that most other softwares have. I often feel like I'm having to do a ton of searching and manipulating to locate basic fields.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing TicketSpice

Pricing was much better than event brite.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BP

Barbara P.

Producer owner

Events Services

### "Ticketspice is awesome!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2024

From the moment I set it up, I felt like I could do it thanks to the support team. I am not ‘technically inclined’ at all, but was able to navigate setting up my event through Ticketspice with zero issues from beginning to end. Thank you Ticketspice!

Pros

The support I was given with any little issue that arose.

Cons

I don’t think there is anything I could say negatively about my experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CO

Christian O.

Creative Director

Marketing and Advertising

### "TicketSpice is a great alternative to any the more expensive big name companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 1, 2024

I used TicketSpice for a charity event and had an amazing experience. Purchasing tickets, tracking payments, adding donations, refunding tickets, and checking people in on the day of the event were all straightforward and intuitive.

Pros

TicketSpice had a great product that was easy to use, had a very reasonable processing fee, and had excellent support, both documented and direct support staff.

Cons

None. I compared TicketSpice against many of the other popular ticketing companies and they offered the best rates without any loss of functionality or support.

Alternatives considered

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing TicketSpice

Processing fees were a huge factor since we were a small charity event with high ticket prices, and we did not want to incur high processing fees. TicketSpice offer the best rates but also a great suite of features and amazing support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Michael W.

President Owner

Entertainment

### ""\[sensitive content hidden\] was definitely the key to my success""

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2024

I would give it A+. A bit confusing in the beginning BUT I am not "techy" at all. The customer service was AMAZING! I worked with \[sensitive content hidden\] and he made sure that alllllll of my concerns were addressed. I am a happy Ticket Spice user!

Pros

I liked the patience and the thoroughness that \[sensitive content hidden\] had with me. I have already made a mention to my group of Playwriters!

Cons

I wish they had a "set up for dummies manual"

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

pricing, payout, ease of use, and customer service!

Alternatives considered

[Ticketbud](https://www.capterra.com/p/125237/Ticketbud/)

[TicketingHub](https://www.capterra.com/p/128655/TicketingHub/)

Reasons for choosing TicketSpice

Ease of use, and the customer service, \[sensitive content hidden\] was VERY instrumental

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/146463/TicketSpice/reviews/)

Popular comparisons

[Eventbrite vs TicketSpice](https://www.capterra.com/compare/114949-146463/Eventbrite-vs-TicketSpice)[Purplepass vs TicketSpice](https://www.capterra.com/compare/133885-146463/Purplepass-Ticketing-vs-TicketSpice)[Beyonk vs TicketSpice](https://www.capterra.com/compare/146463-236278/TicketSpice-vs-Beyonk)[TicketSource vs TicketSpice](https://www.capterra.com/compare/134828-146463/TicketSource-vs-TicketSpice)

[Showpass vs TicketSpice](https://www.capterra.com/compare/146463-153637/TicketSpice-vs-Showpass)[Accelevents vs TicketSpice](https://www.capterra.com/compare/144596-146463/Accelevents-vs-TicketSpice)[Tix vs TicketSpice](https://www.capterra.com/compare/9322-146463/Tix-vs-TicketSpice)[Ticket Tailor vs TicketSpice](https://www.capterra.com/compare/112510-146463/Ticket-Tailor-vs-TicketSpice) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)