--- title: "Manago AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Manago AI Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more." source_url: "https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/" page_type: "product" language: "en" --- # Manago AI Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Manago AI ## What is Manago AI? Manago AI is a Customer Engagement Platform that helps marketers connect their data, understand every customer, communicate on every channel and drive results. Trusted by 2,000+ brands, Manago AI gives marketers the speed, clarity and confidence to move from idea to live campaign in minutes across email, SMS, WhatsApp and web. No technical resource required. ## What is Manago AI used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/) Top alternative Featured Overall rating Based on 251 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 3% Starting price €213 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Manago AI?[Manage this product listing](https://www.g2.com/products/manago-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Manago AI 4.5 (251) VS. [4.3 (2,949)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price €213 Per User, Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (246) Ease Of Use 4.3 (3,507) Value For Money 4.4 (220) Value For Money 4.1 (3,084) Customer Service 4.5 (243) Customer Service 4.2 (3,083) ## Manago AI alternatives [4.5 (6,256)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/alternatives/) ## FAQs about Manago AI Overview ### What problems does Manago AI solve? Manago AI solves fragmented customer data, disconnected marketing channels, and manual campaign execution by centralizing behavioral and transactional insights, automating personalized journeys, and improving lead nurturing, reactivation, and abandoned-cart recovery. E-commerce marketers, B2C teams, CRM managers, and lean marketing departments benefit most from stronger segmentation, clearer reporting, and less repetitive work. Answer based on 179 reviews Overview ### Which roles and teams benefit most from Manago AI? Manago AI is most used by marketing teams, e-commerce managers, project managers, and business leaders. Marketing specialists use it to automate campaigns, manage content, and improve customer targeting. E-commerce teams support promotions and sales workflows, while project managers coordinate execution and executives monitor performance, efficiency, and growth opportunities. Answer based on 224 reviews Overview ### What company size and industries is Manago AI built for? Manago AI is built for small businesses and marketing and advertising teams, which account for 85% and 26% of reviewers, despite its stated focus on mid-market B2C and B2B eCommerce companies. It also sees some use in retail and telecommunications, each representing 5% of reviewers. Answer based on 251 reviews Features and Usability ### What are the key features of Manago AI? Manago AI includes core marketing automation features like workflow automation, email marketing, customer segmentation, and lead nurturing. Differentiating capabilities include omnichannel campaign management, behavioral tracking with customer journey mapping, and AI Copilot for personalization and recommendations. Integrations, landing pages, live chat, and reporting tools are also central to everyday use. Answer based on 125 reviews Pricing ### How much does it cost and what fees or limitations are included? Manago AI offers a Customised Package starting at €213 per user/month, with free onboarding, a free version, and a free trial. Reviewers describe pricing as reasonable or affordable for the features and support, but some call it expensive, especially for add-ons, extra modules, contact-based costs, and contract terms. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does Manago AI integrate with? Manago AI integrates with Magento BI and supports over 20 integrations across ecommerce, CRM, support, and analytics. Key connections include Adobe Commerce, Shopify, Shopify Plus, BigCommerce, Salesforce Platform, Freshdesk, Google Ads, and Google Analytics 360, with additional catalog integrations for platforms such as OpenCart and PrestaShop. Answer based on 51 reviews Getting Started and Support ### How easy is it to onboard and train a team on Manago AI? Manago AI offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers describe onboarding as smooth for marketers and teams with prior digital experience, often completed in a few weeks. New, nontechnical users and admins handling workflows, SMS, or setup typically need more guided support and practice. Answer based on 40 reviews Getting Started and Support ### What customer support options does Manago AI offer, and how do users rate the experience? Manago AI offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, helpful, and strong during onboarding, training, and issue resolution, though some report slower replies, uneven technical follow-through, and occasional difficulty getting clear answers on complex problems. Answer based on 133 reviews Ease of use ### Is Manago AI easy to use? Manago AI feels intuitive for many marketing teams, but the broad feature set can make early setup and daily navigation harder. E-commerce users often like the no-code workflows, automation tools, and clear interface, while some users find the newsletter editor, UX, and advanced functions less straightforward without support. Answer based on 48 reviews ## Who uses Manago AI? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 6,612 Marketing Automation reviews Capterra data shows that buyers of marketing automation software rank the following features as their top priorities: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Lead Capture** (**51%**) Manago AI supports all three of the features reviewers rate most important: **Email Marketing**, **Event Triggered Actions**, and **Lead Capture**. Together, these capabilities help businesses run targeted campaigns, respond automatically to customer behavior, and collect new prospects more efficiently, allowing teams to improve outreach, nurture leads, and drive more consistent marketing results. Email Marketing 4.7 (29) 62.07% of 29 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Event Triggered Actions 4.4 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events Landing Pages/Web Forms 3.9 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Create landing pages or online forms designed to capture new leads and prospects CRM 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Data Import/Export 4.4 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Import and export data to and from software applications Marketing Automation 4.7 (64) 59.38% of 64 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Manago AI 96 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Autoresponders: Create and automatically send premade copy in response to customer messages - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Chat/Messaging: Communicate using direct chat or messages within the system - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - HTML Editor: Add, edit, and manipulate HTML code directly - Image Library: Store and manage images - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - List Management: Manage contacts across multiple mailing lists - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective - Newsletter Management: Create and update newsletter content to increase engagement - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Predictive Analytics: Predict future data based on historical data sets - Predictive Modeling: Analyzing historical and current data and generating a model to help predict future outcomes. - Preview Functionality: Preview materials before finalizing projects - Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Advertising: Create and manage advertising campaigns on social media networks - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Subscriber Management: Add or remove subscribers from mailing lists - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.6 (225) 4.6 Based on 225 reviews ## Pricing Value for money 4.4 (220) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/pricing/) Customised Package €213.00 Per User,Per Month It includes: - Audiences - Website Experience - Recommendations - Channels - Conversational Marketing - Omnichannel Contact Centre - AI Sidekick - Integrations - AI Product Discovery Value for money 4.4 (220) 4.4 Based on 220 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (243) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (243) 4.5 Based on 243 reviews ## User reviews Overall rating 4.5 Based on 251 reviews Filter by rating 5(173) 4(53) 3(17) 2(4) 1(4) Mentioned topic Sorted by most recent RM Rossana M. Brand Communication Specialist Marketing and Advertising ### "Powerful and highly customizable marketing automation platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 30, 2026 I use SalesManago as a marketing specialist managing campaigns for clients, and compared to other platforms like Brevo, SalesManago has a steeper learning curve, mainly because it allows you to configure almost every action in a highly personalized way. Brevo is easier to get started with thanks to its ready-made use cases and pre-set configurations, but SalesManago is the better choice for businesses that want to fully tailor the platform to their specific needs. Overall, it's a robust solution that rewards the time invested in learning it with a high degree of flexibility and control. Pros SalesManago offers extensive customization for building marketing workflows and integrates multiple channels, including email marketing and SMS. The contact segmentation features are excellent, and the platform makes it easy to create and manage a wide variety of lead generation forms directly within it. Customer support is also a highlight — fast responses via both email and chat, backed by a very knowledgeable team. Cons I really appreciate how much data the platform makes available, but the analytics dashboards could be organized in a more intuitive way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Simone R. CEO Internet ### "A Reliable AI Platform with Strong Automation Capabilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 24, 2026 My experience with Manago AI has been overall very positive. The platform offers solid technology, with well-designed features and a fairly intuitive interface that makes it easy to get started without much difficulty. One aspect I particularly appreciated is the customer support. The team has been responsive, knowledgeable, and helpful, providing clear guidance and answering questions in a timely manner. Overall, the service is highly reliable and represents a valuable solution for businesses looking to implement a marketing automation strategy powered by artificial intelligence. Pros The available APIs are a strong advantage, making it easy to integrate the platform with existing systems and automate data exchange efficiently. The AI-powered features are also particularly valuable, helping to streamline data analysis, identify meaningful customer segments, and create more effective audience clustering for targeted marketing activities. Cons The reporting section could be further enhanced. More detailed reports, along with greater customization and analytical capabilities, would make it easier to monitor performance and support data-driven decision-making. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Bruno C. Content Manager Marketing and Advertising ### "Powerful CRM and Marketing Automation Platform with Strong Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2026 We use SALESmanago to support CRM, email marketing and marketing automation activities across different projects and clients. The platform allows us to manage customer segmentation, automated workflows, lead generation and event-related communications from a single environment. Over the last few months we have implemented and optimized several automation processes, acquisition tools and targeted campaigns, obtaining positive results both in terms of engagement and database management. Overall, our experience has been very positive, particularly thanks to the flexibility of the platform and the quality of customer support. Pros SALESmanago offers powerful automation and segmentation capabilities that allow us to manage CRM activities, event campaigns and customer journeys efficiently. We also appreciate the responsiveness and professionalism of the support team. Cons The platform offers many advanced features and may require some time to fully understand and configure, especially when working with more complex automation scenarios. However, whenever support is needed, the team is always available and helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 26, 2026 Thank you for the review! We're glad to hear our platform and team are helpful. ~ SALESmanago Team SS Sergio S. CEO Marketing and Advertising ### "The most friendly and useful CDP Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2026 It´s a wonderful experience since the beginning of a straightforward implementation, the friendly modules that facilitate the full process to capture and engage with customers. The Salesmango support team is too professional and eager to understand every aspect of the issues a company could have regarding the use or malfunction of the platform. Also, they are very interested to teach all the functionalities the platform has to achieve the full benefits of it Pros Integrates the full marketing channels a company uses to interact with customers that let a company know the 360 view of their customers, facilitating the possibilities to engage with them wherever they are Cons Their B2B Approach, the platform is mainly oriented to B2C and e-commerce market and doesn´t offer too many possibilities to engage with customers in an independent conversation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Thank you for sharing your experience! It's wonderful to hear that your onboarding went so smoothly, and that our team has been able to help you get the absolute most out of the platform. We also appreciate your feedback regarding the B2B side of things. Insights like yours are incredibly helpful as we work on expanding our features to better suit different business models. ~ SALESmanago Team MB Monika B. Direct Specialist Photography ### "Flexible, Intuitive Support That Boosts Campaign Effectiveness" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 4, 2026 Pros SALESmanago is not just a tool, but real support in achieving marketing goals. The collaboration runs smoothly, and the team demonstrates great flexibility and a strong willingness to find solutions tailored to our needs. Thanks to the use of advanced communication scenarios, we can better respond to customer expectations while saving time and increasing the effectiveness of individual campaigns. An additional advantage is the intuitive interface, which significantly improves day-to-day work with the system. Cons Many of the features and integrations are clearly designed with e-commerce in mind, so service-based businesses may sometimes need to fine-tune the setup to better match their workflows. Fortunately, the platform itself is flexible, and the support team is very helpful in identifying and implementing suitable solutions. The AI capabilities, including the Sidekick tool, are promising, but in certain modules they still require further refinement—especially for the Polish market. At times, the generated outputs can feel somewhat unnatural or less contextually accurate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2026 Thank you for your detailed feedback! It’s good to hear that our team’s flexibility and communication scenarios are helping you drive better results. We also appreciate your honest insights regarding our AI features and service-based adaptations. Your input is incredibly valuable as we continue to refine these tools for the Polish market and beyond. ~ SALESmanago Team ST Sebastian T. CEO Marketing and Advertising ### "I Learned a Lot Using SALESmanago" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 17, 2026 As a beginner user, I’ve had a very positive experience with SALESmanago so far. The platform offers a wide range of automation possibilities, which helped me quickly improve my marketing activities. A big advantage was the excellent support from the partner program account manager, who guided me step by step and clearly explained how to use the tool. Pros Great support from the partner manager, a wide range of automation options, and an attractive price make this tool very valuable, especially for beginners. Cons Not all features are intuitive at first, especially when it comes to SMS campaigns. However, thanks to the partner account manager, everything was explained clearly, which reduced the learning curve. Alternatives considered [Positive User](https://www.capterra.com/p/225129/Usercom/) Reasons for choosing Manago AI Better price relative to the software’s capabilities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 27, 2026 Thank you for sharing your experience! We're delighted to hear that you've had such a positive start with us and that our partner manager could help you navigate the platform's wide range of features. It's great to know that we're providing real value as you scale your marketing activities. We appreciate your feedback and are glad to have you with us! 💚 ~ SALESmanago Team SA Sandra A. marketing manager Hospitality ### "Good experiencie" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 24, 2026 Overall, a very positive experience with great support, useful tools, and a team always willing to help. Pros Excellent service and support from \[sensitive content hidden\] and the team, very professional and attentive. A highly satisfying and recommendable experience. Cons Some features can be complex at the beginning, requiring time to fully understand and take advantage of their full potential. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2026 Thank you for your review! We're happy that you've had a very positive experience with our team and found our support so helpful. We appreciate your feedback regarding the complexity of some features and are glad we could help you navigate them. We truly value your opinion! ~ SALESmanago Team EG Ewa G. Senior Marketing Automation Specialist Telecommunications ### "Advanced marketing automation with outstanding customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2026 Pros SALESmanago is a tool that truly makes everyday work easier. It offers extensive capabilities, from segmentation and automation to communication personalization and multichannel customer engagement, making it possible to run highly tailored campaigns for different customer groups. Another big advantage is the support. The team is very helpful, responds quickly, and genuinely tries to find the best solution instead of just redirecting you to documentation. This makes implementing new ideas and solving problems much smoother. Cons Many features and integrations are clearly optimized for e-commerce. Companies from service-based industries may sometimes need to adapt the setup to fit their processes. Fortunately, the system is flexible and the support team is very helpful in finding suitable solutions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 23, 2026 Thank you for such a detailed review! It's brilliant to hear that our tools and support team make your everyday work easier and help you run tailored campaigns. We truly appreciate your feedback regarding service-based industries and are delighted that our flexibility and support have helped you find the right solutions. We appreciate the trust you have placed in us. AC Alfredo C. Customer success consultant Information Technology and Services ### "Great marketing automation platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 Excellent experience, since we had an onboarding process with a dedicated consultant that helped us along the way. Easy to use, the interface is intuitive and well-structured. Pros I have had an excellent experience using SALESmanago as a marketing automation platform. One of the things that stands out immediately is how easy it is to use, even for complex automation strategies. The interface is intuitive and well-structured, which makes it simple to create campaigns, manage customer journeys, and analyze results without a steep learning curve. SALESmanago offers a very powerful set of tools for segmentation, personalization, and behavioral tracking. The ability to build detailed customer profiles and trigger automated actions based on real-time behavior is extremely valuable for improving engagement and conversions. The automation workflows are flexible and visual, allowing teams to design sophisticated marketing scenarios with ease. Another major advantage is how well the platform integrates with websites, e-commerce platforms, and other marketing tools. This makes it possible to centralize customer data and create truly personalized communication across multiple channels. From a user experience perspective, the platform is fast, reliable, and designed with marketers in mind. Once the tracking and integrations are in place, it becomes very efficient to manage campaigns, monitor performance, and continuously optimize strategies. Overall, SALESmanago is a powerful and user-friendly marketing automation solution. It provides the tools needed to build highly personalized customer experiences while remaining easy to manage on a daily basis. I highly recommend it for companies looking to scale their marketing automation and improve customer engagement. Cons While SALESmanago is a very powerful platform, some advanced features can take a little time to fully understand at the beginning, especially for teams that are new to marketing automation. Additionally, because the platform offers so many capabilities, the initial setup and configuration may require some planning. However, once everything is properly configured, the platform becomes very efficient and easy to manage. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) [Emarsys](https://www.capterra.com/p/250553/Emarsys/) Reasons for choosing Manago AI Price, ease of use, customer srvice, support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2026 Thank you for such a detailed review! We're delighted that our onboarding process and intuitive interface helped you implement your automation strategies so effectively. We appreciate your feedback and the trust you have placed in us! ~ SALESmanago Team AK Aurora K. Marketing Manager Marketing and Advertising ### "Marketing manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 9, 2026 Pros Salesmanago offers a comprehensive suite of tools for marketing automation. What I find most valuable is the ability to personalize customer journeys at scale. Cons The platform is very feature-rich, so there is a bit of a learning curve at the beginning if you want to get known every single automation flow. However, the support and documentation help a lot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2026 Thank you for the review! We're glad to hear that our platform has brought such value to your marketing. We appreciate the feedback regarding the learning curve. It's great to know that our support and documentation have been helpful in navigating the platform's features. Thank you for the trust! [View all Reviews](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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