# Page 2 | SALESmanago Marketing Automation Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SALESmanago Marketing Automation the right Marketing Automation solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/reviews

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SALESmanago Marketing Automation

4.5 (248)

[View alternatives](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 17th, 2026

# Page 2 - Reviews of SALESmanago Marketing Automation

## Showing most helpful reviews

Showing 26-50 of 248 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AG

Annabel G.  
Projektmanager  
Wholesale  
Used the software for: 2+ years

### "Marketing Automation Tool mit sehr vielen, einfach zu bedienenden Funktionen"

February 10, 2025

5.0

Wir sind sehr zufrieden mit Salesmanago und allen darin enthaltenen Funktionen. Alles wird regelmäßig verbessert und weiterentwickelt und der Support kann fast immer weiterhelfen, wenn es Probleme gibt.

Pros

Der Support ist sehr hilfreich und schnell und das Tool wird stetig weiterentwickelt.

Cons

Leider können wir nicht alle Funktionen aus unserem Paket nutzen, weil unsere Schnittstellenprogramme sehr komplex sind. Das liegt aber nicht an Salesmanago.

Switched from

[Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

Die Bedienbarkeit und die Funktionen sind in Salesmanago einfacher

Review Source

PW

Paulina W.  
Marketing specialist  
Retail  
Used the software for: 2+ years

### "The best marketing automation tool "

January 8, 2025

5.0

In our company we used SALESmanago from 7 years and probably we won't change it. Our business grow and we can earn more money. I think it will be the best review.

Pros

SALESmanago is a tool with a user-friendly interface. You can easily navigate through the individual sections. I appreciate the built-in libraries of workflow solutions, thanks to which you can choose a scenario for your needs. Of course, you can also build your own from scratch. I love the creator for sending emails, because working in it is a pleasure. You can easily take care of the responsiveness of emails.

Cons

Lack of automation in displaying popups - e.g. publication or deactivation hours.

Review Source

mK

michal K.  
CEO  
Textiles  
Used the software for: 2+ years

### "It simpy fits all our needs for now"

February 7, 2025

5.0

We are very happy we find toold that fit our companys need as ecomerce international

Pros

Easy to use. Saving cost on marketing department heacount by automating frequent task witch charm.

Cons

How smooth it wotk for our multilaguege and multi market strategy . Easy to setup even more complicated tasks and keep them running whith no special manitenance,

Review Source

MS

Maciej S.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Great tool if you want to scale up your marketing automation."

December 3, 2024

4.0

I have been working on many projects, mainly e-commerce for over 5 years. I have clients from various industries of different sizes and different needs. We have managed to implement many unconventional and effective sales solutions, but mainly because I know how to use the tool. A client left on their own, would have a big problem to properly set up all the functions in a short time. My overall experience is very good.

Pros

It's a very flexible tool in the context of database segmentation and any automation.

Cons

At first, the multitude of functionalities may be overwhelming.

Review Source

BG

Bhupinder G.  
Director  
Food & Beverages  
Used the software for: 6-12 months

### "More than a CRM Platform"

January 10, 2025

4.0

Has been a positive experience with good results since we joined

Pros

The amount of features that are available within the system

Cons

Can be quite complicated when setting up with the amount of options available

Switched from

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Sales Manago had more features at a cheaper price point.

Review Source

MG

Magda G.  
Digital Marketing Specialist  
Telecommunications  
Used the software for: 6-12 months

### "Excellent customer service, responsiveness."

November 5, 2024

4.0

Pros

We are satisfied with the cooperation with SALESmanago. Every stage of our cooperation is very smooth, we always receive an answer to the question we asked. Both the Project Manager and Customer Service are always available and ready to help. The platform itself does not cause us any problems in use, its UX has been well thought out.

Cons

Long page load times are sometimes a nuisance.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

The previous system was too complicated to operate.

Review Source

AK

Aurora K.  
Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Marketing manager"

February 9, 2026

5.0

Pros

Salesmanago offers a comprehensive suite of tools for marketing automation. What I find most valuable is the ability to personalize customer journeys at scale.

Cons

The platform is very feature-rich, so there is a bit of a learning curve at the beginning if you want to get known every single automation flow. However, the support and documentation help a lot.

Review Source

Response from Benhauer

March 2, 2026

Thank you for the review! We're glad to hear that our platform has brought such value to your marketing. We appreciate the feedback regarding the learning curve. It's great to know that our support and documentation have been helpful in navigating the platform's features. Thank you for the trust!

Federico G.  
Marketign Manager  
Sporting Goods  
Used the software for: 2+ years

### "If you want to do marketing the right way, you need to use SalesManago"

October 11, 2024

5.0

Overall SalesManago provides our company with incredible support to develop our Marketing campaigns

Pros

First of all I am pleasantly satisfied with the variety of tools that can be used and also how easy it is to learn to use them.

Cons

The lack of some analytics that could be useful in the reporting phase

Review Source

KJ

Katarzyna J.  
Marketing Manager  
Food Production  
Used the software for: 6-12 months

### "A tool that automates and facilitates many marketing activities!"

October 23, 2024

5.0

Our experience with SALESmanago Marketing Automation is very positive. The tool is intuitive, and thanks to a wide range of functions, we were able to effectively manage marketing campaigns and automate many processes. This helped us increase customer engagement and achieve better sales results. The customer service is also at a high level. We definitely recommend it!

Pros

We are very pleased with the cooperation with Salesmanago. From initial conversations, through onboarding, to permanent cooperation. Project managers respond quickly and substantively to questions and needs and indicate the development path. The platform has a wide range of applications, and we quickly saw its impact on our sales. We recommend!

Cons

first, using the platform may seem complicated, but with the help of customer service, thing becomes clear. Maybe a few more ready-made templates would be useful.

Switched from

[edrone](https://www.capterra.com/p/160829/edrone/)

Lack of sufficient customer care and indication of appropriate solutions

Review Source

PM

Piotr M.  
e-commerce specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Sales Manago is a great tool"

October 18, 2024

4.0

Pros

I quickly learned how to use the system, allowing me to create campaigns on my own.

Cons

Audience segmentation isn’t as precise as I expected, making effective targeting more difficult.

Review Source

Laura M.  
Digital Marketing Specialist  
Education Management  
Used the software for: 6-12 months

### "A powerful CDP"

September 6, 2024

5.0

Pros

We have been using Salesmanago since March 2024 and are very satisfied with the platform. We recommend Salesmaago because it is easy to use, it's modular and it provides various feautures at a really affordable price. We like the high-personalization, from email marketing, to pop ups and banners on our site. Impeccable customer service: fast and really helpful. We are also really pleased with \[sensitive content hidden\]: she is competent and very proactive.

Cons

We don't see any big downsides. Sometimes differences between Salesmanago and GA4 are not that clear

Review Source

KJ

Klaudia J.  
E-commerce Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "SALESmanago is a true game changer!"

July 8, 2024

5.0

SALESmanago solves many problems that marketing specialists face. First and foremost, it centralizes all key customer data in one place. This gives me full insight into who our customers are, what their needs are, and how they behave on our website. This knowledge allows me to precisely target campaigns and tailor communications to individual customer needs. It definitely helps in brand development and tailoring its offerings to meet demand. The automation of marketing campaigns is another huge plus. With SALESmanago, I can automate email sending, customer segmentation, and many other activities, which saves a lot of time and increases campaign efficiency. The introduction of advanced analytical tools allows me to monitor results and quickly make necessary adjustments. The statistics speak for themselves - thanks to SALESmanago, our sales results have significantly improved. Every workday with this platform is a new adventure in the land of marketing automation, full of efficiency, innovation, and - most importantly - great results! Entering this partnership was a bullseye!

Pros

SALESmanago is a true game changer! Once you start using this platform, you'll ask yourself: why didn't I do this sooner? What I appreciate the most is lots of useful features available on the SALESmanago platform. From customer segmentation to email campaign automation, and advanced user behavior analysis in the online store, SALESmanago offers everything I need to effectively manage marketing campaigns. Although at first, one might feel overwhelmed by the sheer number of functionalities, the user interface is so intuitive that even those just beginning their journey with marketing automation can quickly find their way. And you won't be alone! The SALESmanago team will help you grow your account at lightning speed. SALESmanago is not just a tool but a team of wonderful people who create, develop, and support it with their work! Always professional and helpful, they respond quickly to any questions and issues and won't rest until they find a solution. They are also incredibly friendly and regularly check in to see if they can help with anything, offering valuable tips that further enhance our efforts. Additionally, they assist in setting and implementing marketing strategies, making us feel confident at every stage of the campaign. I have to also mention the regular updates and enhancements. They constantly ask for feedback from their customers and implements changes that make the platform increasingly advanced and intuitive, making work even more efficient and enjoyable. It’s a true marketing paradise!

Cons

While it's hard to find something I dislike about SALESmanago, occasionally there are bugs in the platform's functionality. But is there any platform without them? I doubt it. Fortunately, the technical team responds promptly. Any issues are quickly resolved, ensuring that working with SALESmanago remains smooth and efficient.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing SALESmanago Marketing Automation

Functionalities better suited to the needs of our company and good conditions of cooperation.

Review Source

EL

Eugenio L.  
DEM and Google Ads Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Very complete marketing automation platform"

July 24, 2024

5.0

Pros

I have been using Salesmango for about 4 years. At first I found the platform a bit difficult to use, but over time several tools have been simplified. Today it seems to me a very complete platform.

Cons

The menu organization could be more neat and organized. Having everything you need clearly indicated helps productivity a lot.

Review Source

NB

Nicole B.  
Digital Marketing Specialist  
Telecommunications  
Used the software for: 1-2 years

### "Not just a great marketing tool, but a fantastic business partner "

January 5, 2024

5.0

Sales Manago is an excellent custom data platform. In our marketing department we use Sales Manago for marketing automation, marketing emails, contact segmentation, scheduling campaigns. It contains a broad spectrum of functionality. With Sales Manago we can monitor our contacts and our clients and having a global vision of all customers, leads and prospects. This functionality allow us to schedule successfull campaigns and implements new contacts.

Pros

We love the software to create emails marketing: we can customize them as we want, both from mobile and pc. I think this functionality, together with contact segmentation, is among the best tools in the system. Furthermore, the excellent assistance that the sales manago team guarantees us is fundamental: they are always available to support and help us.

Cons

honestly, I think the marketing automation part could be more intuitive and less complex.

Review Source

Liga A.  
Sales Director  
Financial Services  
Used the software for: 6-12 months

### "A comprehensive system combined with excellent customer service"

January 23, 2024

5.0

Pros

1) Excellet customer service - you can contact via chat or send email to support team and they will answer very quickly, as well they will always be interested to find solution. I think this is very important point when you are ready to take a step for new system implementation like Sales Manago. 2) Various customer friendly options how to build your communication templates - email, SMS, webpush etc.. All of those are easy to understand and you can make everything simple MKT or sales person without involving IT. As well in case you are using external tool - you can just paste html code also in Sales Manago in order to create email template. 3) Possibility to see access 360 view - login, page visits, reaction on communication - all this are very useful when you think about building automated communication. 4) you can actually import data and start to use it manually (before IT finish full integration). I actually would suggest that you really do that - cause then you will better understand what you really want that IT would set up. 5) automation flows can be really rich - with many communication points with customer, even with adding social media or google into those.

Cons

There might be a bit more of fields allowed to use in segmentation. also for details it would be usefull dropdown of fields you are having like it is for dictonary details.

Alternatives considered

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Emarsys](https://www.capterra.com/p/250553/Emarsys/)

Reason for choosing SALESmanago Marketing Automation

Comprehensive system, better fit as we have various business lines - web shop, pawn shop, lending

Review Source

VG

Veronica G.  
CRM Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Sistema all-in-one per la gestione del CRM"

October 6, 2022

4.0

Utilizzando Salesmanago da molti anni ed è migliorato molto nel layout e nelle funzionalità e sono in contunuo aggiornamento, il che rende piacevole l'esperienza. Sempre pronti a risolvere ed ascoltare eventuali esigenze.

Pros

La funzione più importante è quella dell'email marketing, fondamentale per il rapporto diretto con il consumatore; la segmentazione del database in base ai tag; la costruzione di workflow e l'integrazione con vari canali, tra cui social paid ads. La possibilità di richiedere all'account manager soluzioni su eventuali difficoltà di elaborazione di una campagna

Cons

Alcune funzionalità potrebbero essere migliorate, soprattutto nei processi (es. maggiori dettagli sulle vendite delle campagne, una maggiore integrazione di dati analitici nel database, best categories, best products ecc). Funzionalità che però non sono essenziali per un business in fase iniziale ma possono fare la differenza in strategie di marketing avanzate. La parte relativa a marketing automation e workflow va implementata da zero e questo può sembrare un ostacolo, ma ci sono guide utili e l'assistenza clienti che aiutano. In più una volta capito il meccanismo, diventa meno difficile.

Reason for choosing SALESmanago Marketing Automation

Per la possibilità di avere un software all'in one ed il prezzo, pur dovendo costruire tutto da zero.

Review Source

AG

Agnieszka G.  
Marketing Automation Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Good tool at a reasonable price"

April 4, 2023

4.0

A good tool at a reasonable price. I have worked on it from different perspectives. They are constantly developing and implementing new features. You can see the potential, but you also need to be aware of some limitations, e.g. in creating contact segments.

Pros

No-code structure, ease of navigating the system and highly intuitive in operation.

Cons

Many issues reported to support are referred immediately to the R&D department, which increases the time to verify the problem.Relatively expensive add-on functionality compared to license prices.

Review Source

Lucky Griffin N.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "SALESmango Review"

March 30, 2023

4.0

Pros

After using SALESmanago for a year, we have experienced impressive results and highly appreciate the technical support provided. It has become an integral part of our workflow for creating mailings and managing our contact list, to the point that we cannot imagine using any other tool. In fact, we have even implemented SALESmanago on multiple websites. If you're searching for an effective and user-friendly solution, we confidently recommend SALESmanago.

Cons

I would say that what I liked least about the software was its steep learning curve. Although the platform offers a wide range of features and functionalities, it can be difficult for new users to navigate and understand how to use them effectively. Additionally, the user interface can be somewhat overwhelming, with a lot of information and options presented on each screen. That being said, with some time and effort invested in learning the platform, I do believe that SALESmanago Marketing Automation can be a powerful tool for businesses looking to streamline their marketing efforts.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Review Source

Janina K.  
COO  
Marketing and Advertising  
Used the software for: 2+ years

### "Innvative Marketing Automation Software for B2C"

November 5, 2020

4.0

SalesManago is the software to go with if you are looking to achieve positive results in online marketing and built a reliable system for marketing automation. In our experience with SalesManago, we have noticed significant ease in our work, an increasingly high number of new coming qualified leads, a substantial increase in online sales, and evident overall satisfaction.

Pros

SalesManago is a reliable platform that offers a variety of constantly improving tools to help you build a strong online presence and boost your performance. The most valuable element that SalesManago has to offer, is the innovation that is implemented in their software, combined with all the different functionalities and opportunities to cover all the aspects of marketing automation.

Cons

In the beginning, it can be difficult to learn how to use the platform, as for most of the features and tools you might need to dig deep into it, to be able to understand how it all works. The knowledge base does not really provide much help here, however, the support and project managers are very responsive and helpful.

Review Source

AS

Attila S.  
Sitemanager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Reliable marketing automating system"

August 11, 2020

5.0

We had a serious delivery issue with our previous email sending service, and we had to clean our database due to years of improper handling. With the help of customer service and automatic segmentation feature we managed to reactivate about 25-30%(!) of our emails, after that we remove the useless, dead emails. The result was remarkable in the boost of email revenue. If you want an easy to use, feature rich service with reasonable price, SalesManago is your system.

Pros

It's a very feature rich, easy-to-use, integrated marketing and sales system with exeptionally good support. Very fast, helpful and competent staff and they constantly developeing the system. As I remember there was only 1 unplanned down in the last 5 years (!). I think this is an amazing achievement with a system such scale. They make free webinars for beginners wich are essential and very useful to understand how to use the tools properly. We made about 250% increase in email revenue, after we started to use the system. And we still not useing all the features. The pricing is one of the lowest compared to other solutions, and they are very flexibel. \[SENSITIVE CONTENT HIDDEN\]

Cons

The site needs a UX rethink, but we did not experienced any serious issues.

Alternatives considered

[Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/)

Reason for choosing SALESmanago Marketing Automation

It was the most feature rich, cheapest service with the most potential in it.

Review Source

VR

Verified Reviewer  
Koordynator ds. marketingu relacji i CRM  
Automotive  
Used the software for: 2+ years

### "Very good tool! Try in your company."

January 3, 2019

5.0

Pros

The SalesMANAGO system is one of the best tools for automating email marketing and marketing. It is developing very dynamically. User-friendly system interface. Easy to use, very intuitive. An extensive set of tools. The possibility of integration with many popular programs. The system is equipped with reporting tools that provide comprehensive data for work after the project ends. Great contact with a dedicated guardian who helps to implement new solutions. If errors occur (rarely), the IT department quickly analyzes them and explains them.

Cons

From time to time, changes are made in some functions. This requires learning again. .

Review Source

JS

Jiri S.  
owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Complex platform for any eCommerce marketing professional or business owner."

February 28, 2023

5.0

SALESmanago is helping to our clients to know their customers better. On the base of this knowledge they are able to communicate with their customers in personalize way. In that regard they see higher customer engagement with their marketing messages in many channels which leads to increased revenues.

Pros

With SALESmanago you have all customer data (behavioural and transactional) in one place and ready to use in many channels SM offers. Many eCommerce marketers are using single purpose applications or platforms and therefor they are not able to have 360 view of each customer. SALESmanago solves this problem with excellence.

Cons

Complexity of the platform might scare some users. Also some user expect a magic wand platform which will do everything for them. That is not truth obviously. It is about proper work and time to learn how to use this tool and get all the benefits platform has.

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Salesmanago offers better money to value ratio and is easier to use.

Review Source

Domenico M.  
eCommerce Manager  
Textiles  
Used the software for: 2+ years

### "Uno dei migliori tool in commercio di marketing automation"

November 23, 2022

5.0

Esperienza ottima e consiglio a tutti questo tool che una volta impostato non richiede molto manutenzione.

Pros

la grande personalizzazione e automazione. La gestione delle campagne Mail marketing è fondamentale e di grande impatto sul nostro database clienti.

Cons

la UX è abbastanza complessa e a volte poco intuitiva. L'editor delle newsletter non è all'altezza di altri competitor e sarebbe da migliorare

Alternatives considered

[MailUp](https://www.capterra.com/p/127970/MailUp/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing SALESmanago Marketing Automation

Ho preferito questa piattaforma perchè molto più completa

Review Source

DL

Davide L.  
Marketing and Communication  
Telecommunications  
Used the software for: 6-12 months

### "Ottimo tool di Marketing Automation per gestione lead ed e-commerce"

November 24, 2022

4.0

Pros

SalesManago ci sta aiutando a gestire i dati necessari per personalizzare sempre di più la nostra comunicazione. È un tool che una volta configurato diventa semplice da utilizzare e ora indispensabile per le nostre attività di comunicazione. L’interfaccia grafica è intuitiva e tutto il sito è molto veloce, il supporto da parte del team SalesManago è costante e puntuale.

Cons

Alcune funzioni dell'editor di creazione e-mail andrebbero implementate come ad esempio la possibilità di inserire video direttamente da link Youtube.È stata tolta recentemente una funzione di ricerca nel database clienti per porzioni di indirizzo e-mail che sarebbe comoda.

Review Source

CC

Carlos C.  
Gerente de Marketing  
Retail  
Used the software for: 1-2 years

### "Lo mejor en automatización de marketing"

November 12, 2021

5.0

Lo he utilizado desde finales de 2019 para automatizar el marketing y ha sido una buena experiencia en general

Pros

Ya con la experiencia de haber usado está herramienta por casi dos años puedo decir que Sales Manago lo tiene todo, desde reportes fidedignos de resultados hasta la posibilidad de correr un sin fin de estrategias que pueden llevar a tu tienda online a otro nivel.

Cons

Entre tanta información y mejoras constantes es fácil perderte en las actualizaciones sin embargo el equipo de soporte siempre está al pendiente de ti

Reason for choosing SALESmanago Marketing Automation

De momento porque es la solución de este tipo que más se ha adecuado a las necesidad que tenemos

Review Source

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