# Page 2 | SALESmanago Marketing Automation Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SALESmanago Marketing Automation the right Marketing Automation solution for you? Explore 246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/reviews

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SALESmanago Marketing Automation

4.5 (246)

[View alternatives](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 17th, 2026

# Page 2 - Reviews of SALESmanago Marketing Automation

## Showing most helpful reviews

Showing 26-50 of 246 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AC

Alfredo C.  
Customer success consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Great marketing automation platform"

March 12, 2026

5.0

Excellent experience, since we had an onboarding process with a dedicated consultant that helped us along the way. Easy to use, the interface is intuitive and well-structured.

Pros

I have had an excellent experience using SALESmanago as a marketing automation platform. One of the things that stands out immediately is how easy it is to use, even for complex automation strategies. The interface is intuitive and well-structured, which makes it simple to create campaigns, manage customer journeys, and analyze results without a steep learning curve. SALESmanago offers a very powerful set of tools for segmentation, personalization, and behavioral tracking. The ability to build detailed customer profiles and trigger automated actions based on real-time behavior is extremely valuable for improving engagement and conversions. The automation workflows are flexible and visual, allowing teams to design sophisticated marketing scenarios with ease. Another major advantage is how well the platform integrates with websites, e-commerce platforms, and other marketing tools. This makes it possible to centralize customer data and create truly personalized communication across multiple channels. From a user experience perspective, the platform is fast, reliable, and designed with marketers in mind. Once the tracking and integrations are in place, it becomes very efficient to manage campaigns, monitor performance, and continuously optimize strategies. Overall, SALESmanago is a powerful and user-friendly marketing automation solution. It provides the tools needed to build highly personalized customer experiences while remaining easy to manage on a daily basis. I highly recommend it for companies looking to scale their marketing automation and improve customer engagement.

Cons

While SALESmanago is a very powerful platform, some advanced features can take a little time to fully understand at the beginning, especially for teams that are new to marketing automation. Additionally, because the platform offers so many capabilities, the initial setup and configuration may require some planning. However, once everything is properly configured, the platform becomes very efficient and easy to manage.

Alternatives considered

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[Emarsys](https://www.capterra.com/p/250553/Emarsys/)

Reason for choosing SALESmanago Marketing Automation

Price, ease of use, customer srvice, support

Review Source

Response from Benhauer

March 31, 2026

Thank you for such a detailed review! We're delighted that our onboarding process and intuitive interface helped you implement your automation strategies so effectively. We appreciate your feedback and the trust you have placed in us! ~ SALESmanago Team

SA

Sandra A.  
marketing manager  
Hospitality  
Used the software for: 1-2 years

### "Good experiencie"

March 24, 2026

5.0

Overall, a very positive experience with great support, useful tools, and a team always willing to help.

Pros

Excellent service and support from \[sensitive content hidden\] and the team, very professional and attentive. A highly satisfying and recommendable experience.

Cons

Some features can be complex at the beginning, requiring time to fully understand and take advantage of their full potential.

Review Source

Response from Benhauer

March 31, 2026

Thank you for your review! We're happy that you've had a very positive experience with our team and found our support so helpful. We appreciate your feedback regarding the complexity of some features and are glad we could help you navigate them. We truly value your opinion! ~ SALESmanago Team

AG

Annabel G.  
Projektmanager  
Wholesale  
Used the software for: 2+ years

### "Marketing Automation Tool mit sehr vielen, einfach zu bedienenden Funktionen"

February 10, 2025

5.0

Wir sind sehr zufrieden mit Salesmanago und allen darin enthaltenen Funktionen. Alles wird regelmäßig verbessert und weiterentwickelt und der Support kann fast immer weiterhelfen, wenn es Probleme gibt.

Pros

Der Support ist sehr hilfreich und schnell und das Tool wird stetig weiterentwickelt.

Cons

Leider können wir nicht alle Funktionen aus unserem Paket nutzen, weil unsere Schnittstellenprogramme sehr komplex sind. Das liegt aber nicht an Salesmanago.

Switched from

[Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

Die Bedienbarkeit und die Funktionen sind in Salesmanago einfacher

Review Source

mK

michal K.  
CEO  
Textiles  
Used the software for: 2+ years

### "It simpy fits all our needs for now"

February 7, 2025

5.0

We are very happy we find toold that fit our companys need as ecomerce international

Pros

Easy to use. Saving cost on marketing department heacount by automating frequent task witch charm.

Cons

How smooth it wotk for our multilaguege and multi market strategy . Easy to setup even more complicated tasks and keep them running whith no special manitenance,

Review Source

MS

Maciej S.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Great tool if you want to scale up your marketing automation."

December 3, 2024

4.0

I have been working on many projects, mainly e-commerce for over 5 years. I have clients from various industries of different sizes and different needs. We have managed to implement many unconventional and effective sales solutions, but mainly because I know how to use the tool. A client left on their own, would have a big problem to properly set up all the functions in a short time. My overall experience is very good.

Pros

It's a very flexible tool in the context of database segmentation and any automation.

Cons

At first, the multitude of functionalities may be overwhelming.

Review Source

MG

Magda G.  
Digital Marketing Specialist  
Telecommunications  
Used the software for: 6-12 months

### "Excellent customer service, responsiveness."

November 5, 2024

4.0

Pros

We are satisfied with the cooperation with SALESmanago. Every stage of our cooperation is very smooth, we always receive an answer to the question we asked. Both the Project Manager and Customer Service are always available and ready to help. The platform itself does not cause us any problems in use, its UX has been well thought out.

Cons

Long page load times are sometimes a nuisance.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

The previous system was too complicated to operate.

Review Source

KJ

Katarzyna J.  
Marketing Manager  
Food Production  
Used the software for: 6-12 months

### "A tool that automates and facilitates many marketing activities!"

October 23, 2024

5.0

Our experience with SALESmanago Marketing Automation is very positive. The tool is intuitive, and thanks to a wide range of functions, we were able to effectively manage marketing campaigns and automate many processes. This helped us increase customer engagement and achieve better sales results. The customer service is also at a high level. We definitely recommend it!

Pros

We are very pleased with the cooperation with Salesmanago. From initial conversations, through onboarding, to permanent cooperation. Project managers respond quickly and substantively to questions and needs and indicate the development path. The platform has a wide range of applications, and we quickly saw its impact on our sales. We recommend!

Cons

first, using the platform may seem complicated, but with the help of customer service, thing becomes clear. Maybe a few more ready-made templates would be useful.

Switched from

[edrone](https://www.capterra.com/p/160829/edrone/)

Lack of sufficient customer care and indication of appropriate solutions

Review Source

Laura M.  
Digital Marketing Specialist  
Education Management  
Used the software for: 6-12 months

### "A powerful CDP"

September 6, 2024

5.0

Pros

We have been using Salesmanago since March 2024 and are very satisfied with the platform. We recommend Salesmaago because it is easy to use, it's modular and it provides various feautures at a really affordable price. We like the high-personalization, from email marketing, to pop ups and banners on our site. Impeccable customer service: fast and really helpful. We are also really pleased with \[sensitive content hidden\]: she is competent and very proactive.

Cons

We don't see any big downsides. Sometimes differences between Salesmanago and GA4 are not that clear

Review Source

PM

Piotr M.  
e-commerce specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Sales Manago is a great tool"

October 18, 2024

4.0

Pros

I quickly learned how to use the system, allowing me to create campaigns on my own.

Cons

Audience segmentation isn’t as precise as I expected, making effective targeting more difficult.

Review Source

KJ

Klaudia J.  
E-commerce Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "SALESmanago is a true game changer!"

July 8, 2024

5.0

SALESmanago solves many problems that marketing specialists face. First and foremost, it centralizes all key customer data in one place. This gives me full insight into who our customers are, what their needs are, and how they behave on our website. This knowledge allows me to precisely target campaigns and tailor communications to individual customer needs. It definitely helps in brand development and tailoring its offerings to meet demand. The automation of marketing campaigns is another huge plus. With SALESmanago, I can automate email sending, customer segmentation, and many other activities, which saves a lot of time and increases campaign efficiency. The introduction of advanced analytical tools allows me to monitor results and quickly make necessary adjustments. The statistics speak for themselves - thanks to SALESmanago, our sales results have significantly improved. Every workday with this platform is a new adventure in the land of marketing automation, full of efficiency, innovation, and - most importantly - great results! Entering this partnership was a bullseye!

Pros

SALESmanago is a true game changer! Once you start using this platform, you'll ask yourself: why didn't I do this sooner? What I appreciate the most is lots of useful features available on the SALESmanago platform. From customer segmentation to email campaign automation, and advanced user behavior analysis in the online store, SALESmanago offers everything I need to effectively manage marketing campaigns. Although at first, one might feel overwhelmed by the sheer number of functionalities, the user interface is so intuitive that even those just beginning their journey with marketing automation can quickly find their way. And you won't be alone! The SALESmanago team will help you grow your account at lightning speed. SALESmanago is not just a tool but a team of wonderful people who create, develop, and support it with their work! Always professional and helpful, they respond quickly to any questions and issues and won't rest until they find a solution. They are also incredibly friendly and regularly check in to see if they can help with anything, offering valuable tips that further enhance our efforts. Additionally, they assist in setting and implementing marketing strategies, making us feel confident at every stage of the campaign. I have to also mention the regular updates and enhancements. They constantly ask for feedback from their customers and implements changes that make the platform increasingly advanced and intuitive, making work even more efficient and enjoyable. It’s a true marketing paradise!

Cons

While it's hard to find something I dislike about SALESmanago, occasionally there are bugs in the platform's functionality. But is there any platform without them? I doubt it. Fortunately, the technical team responds promptly. Any issues are quickly resolved, ensuring that working with SALESmanago remains smooth and efficient.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing SALESmanago Marketing Automation

Functionalities better suited to the needs of our company and good conditions of cooperation.

Review Source

PG

Paulina G.  
Digital Marketing, MA Specialist  
Cosmetics  
Used the software for: Less than 6 months

### "professional tool"

January 7, 2025

5.0

Very good cooperation, quick support responses, very large tool capabilities

Pros

easy to create workflow, very detailed customer panel

Cons

user account, I can never find user id..

Review Source

AP

Alberto P.  
Digital Marketing Specialist  
Retail  
Used the software for: 6-12 months

### "A software suite for all the needs of a marketing team"

May 29, 2024

5.0

Salesmanago integrate crucial features otherwise found in many different platforms with all the difficulties of integration of third parties application, besides security.

Pros

SalesManago stands out in the crowded marketing automation landscape with a robust set of features designed to enhance omnichannel marketing, personalization, and sales automation. Here are the best features that make SalesManago an excellent choice for businesses, especially those in the e-commerce sector. Great for Omnichannel Marketing, comprehensive use of predictive Analytics, a state of the art Customer Data Platform and is also very cost-effective if you decide to scale the business. Great experience with staff from the beginning of the project, onboarding and development of the project.

Cons

Sometimes is a bit tricky and certainly has learning curve.

Review Source

CP

Caterina P.  
Digital Marketing Specialist  
Retail  
Used the software for: 6-12 months

### "AmaraNZero review"

May 28, 2024

5.0

I would definetely recommend it becuase so far we are exremely happy with it

Pros

The possibility to personalize almost everything according to what our customers like the most

Cons

Sometimes is abit hard to understand the functioning on our own

Review Source

NB

Nicole B.  
Digital Marketing Specialist  
Telecommunications  
Used the software for: 1-2 years

### "Not just a great marketing tool, but a fantastic business partner "

January 5, 2024

5.0

Sales Manago is an excellent custom data platform. In our marketing department we use Sales Manago for marketing automation, marketing emails, contact segmentation, scheduling campaigns. It contains a broad spectrum of functionality. With Sales Manago we can monitor our contacts and our clients and having a global vision of all customers, leads and prospects. This functionality allow us to schedule successfull campaigns and implements new contacts.

Pros

We love the software to create emails marketing: we can customize them as we want, both from mobile and pc. I think this functionality, together with contact segmentation, is among the best tools in the system. Furthermore, the excellent assistance that the sales manago team guarantees us is fundamental: they are always available to support and help us.

Cons

honestly, I think the marketing automation part could be more intuitive and less complex.

Review Source

Liga A.  
Sales Director  
Financial Services  
Used the software for: 6-12 months

### "A comprehensive system combined with excellent customer service"

January 23, 2024

5.0

Pros

1) Excellet customer service - you can contact via chat or send email to support team and they will answer very quickly, as well they will always be interested to find solution. I think this is very important point when you are ready to take a step for new system implementation like Sales Manago. 2) Various customer friendly options how to build your communication templates - email, SMS, webpush etc.. All of those are easy to understand and you can make everything simple MKT or sales person without involving IT. As well in case you are using external tool - you can just paste html code also in Sales Manago in order to create email template. 3) Possibility to see access 360 view - login, page visits, reaction on communication - all this are very useful when you think about building automated communication. 4) you can actually import data and start to use it manually (before IT finish full integration). I actually would suggest that you really do that - cause then you will better understand what you really want that IT would set up. 5) automation flows can be really rich - with many communication points with customer, even with adding social media or google into those.

Cons

There might be a bit more of fields allowed to use in segmentation. also for details it would be usefull dropdown of fields you are having like it is for dictonary details.

Alternatives considered

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Emarsys](https://www.capterra.com/p/250553/Emarsys/)

Reason for choosing SALESmanago Marketing Automation

Comprehensive system, better fit as we have various business lines - web shop, pawn shop, lending

Review Source

VG

Veronica G.  
CRM Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Sistema all-in-one per la gestione del CRM"

October 6, 2022

4.0

Utilizzando Salesmanago da molti anni ed è migliorato molto nel layout e nelle funzionalità e sono in contunuo aggiornamento, il che rende piacevole l'esperienza. Sempre pronti a risolvere ed ascoltare eventuali esigenze.

Pros

La funzione più importante è quella dell'email marketing, fondamentale per il rapporto diretto con il consumatore; la segmentazione del database in base ai tag; la costruzione di workflow e l'integrazione con vari canali, tra cui social paid ads. La possibilità di richiedere all'account manager soluzioni su eventuali difficoltà di elaborazione di una campagna

Cons

Alcune funzionalità potrebbero essere migliorate, soprattutto nei processi (es. maggiori dettagli sulle vendite delle campagne, una maggiore integrazione di dati analitici nel database, best categories, best products ecc). Funzionalità che però non sono essenziali per un business in fase iniziale ma possono fare la differenza in strategie di marketing avanzate. La parte relativa a marketing automation e workflow va implementata da zero e questo può sembrare un ostacolo, ma ci sono guide utili e l'assistenza clienti che aiutano. In più una volta capito il meccanismo, diventa meno difficile.

Reason for choosing SALESmanago Marketing Automation

Per la possibilità di avere un software all'in one ed il prezzo, pur dovendo costruire tutto da zero.

Review Source

AG

Agnieszka G.  
Marketing Automation Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Good tool at a reasonable price"

April 4, 2023

4.0

A good tool at a reasonable price. I have worked on it from different perspectives. They are constantly developing and implementing new features. You can see the potential, but you also need to be aware of some limitations, e.g. in creating contact segments.

Pros

No-code structure, ease of navigating the system and highly intuitive in operation.

Cons

Many issues reported to support are referred immediately to the R&D department, which increases the time to verify the problem.Relatively expensive add-on functionality compared to license prices.

Review Source

Lucky Griffin N.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "SALESmango Review"

March 30, 2023

4.0

Pros

After using SALESmanago for a year, we have experienced impressive results and highly appreciate the technical support provided. It has become an integral part of our workflow for creating mailings and managing our contact list, to the point that we cannot imagine using any other tool. In fact, we have even implemented SALESmanago on multiple websites. If you're searching for an effective and user-friendly solution, we confidently recommend SALESmanago.

Cons

I would say that what I liked least about the software was its steep learning curve. Although the platform offers a wide range of features and functionalities, it can be difficult for new users to navigate and understand how to use them effectively. Additionally, the user interface can be somewhat overwhelming, with a lot of information and options presented on each screen. That being said, with some time and effort invested in learning the platform, I do believe that SALESmanago Marketing Automation can be a powerful tool for businesses looking to streamline their marketing efforts.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Review Source

Janina K.  
COO  
Marketing and Advertising  
Used the software for: 2+ years

### "Innvative Marketing Automation Software for B2C"

November 5, 2020

4.0

SalesManago is the software to go with if you are looking to achieve positive results in online marketing and built a reliable system for marketing automation. In our experience with SalesManago, we have noticed significant ease in our work, an increasingly high number of new coming qualified leads, a substantial increase in online sales, and evident overall satisfaction.

Pros

SalesManago is a reliable platform that offers a variety of constantly improving tools to help you build a strong online presence and boost your performance. The most valuable element that SalesManago has to offer, is the innovation that is implemented in their software, combined with all the different functionalities and opportunities to cover all the aspects of marketing automation.

Cons

In the beginning, it can be difficult to learn how to use the platform, as for most of the features and tools you might need to dig deep into it, to be able to understand how it all works. The knowledge base does not really provide much help here, however, the support and project managers are very responsive and helpful.

Review Source

AS

Attila S.  
Sitemanager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Reliable marketing automating system"

August 11, 2020

5.0

We had a serious delivery issue with our previous email sending service, and we had to clean our database due to years of improper handling. With the help of customer service and automatic segmentation feature we managed to reactivate about 25-30%(!) of our emails, after that we remove the useless, dead emails. The result was remarkable in the boost of email revenue. If you want an easy to use, feature rich service with reasonable price, SalesManago is your system.

Pros

It's a very feature rich, easy-to-use, integrated marketing and sales system with exeptionally good support. Very fast, helpful and competent staff and they constantly developeing the system. As I remember there was only 1 unplanned down in the last 5 years (!). I think this is an amazing achievement with a system such scale. They make free webinars for beginners wich are essential and very useful to understand how to use the tools properly. We made about 250% increase in email revenue, after we started to use the system. And we still not useing all the features. The pricing is one of the lowest compared to other solutions, and they are very flexibel. \[SENSITIVE CONTENT HIDDEN\]

Cons

The site needs a UX rethink, but we did not experienced any serious issues.

Alternatives considered

[Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/)

Reason for choosing SALESmanago Marketing Automation

It was the most feature rich, cheapest service with the most potential in it.

Review Source

VR

Verified Reviewer  
Koordynator ds. marketingu relacji i CRM  
Automotive  
Used the software for: 2+ years

### "Very good tool! Try in your company."

January 3, 2019

5.0

Pros

The SalesMANAGO system is one of the best tools for automating email marketing and marketing. It is developing very dynamically. User-friendly system interface. Easy to use, very intuitive. An extensive set of tools. The possibility of integration with many popular programs. The system is equipped with reporting tools that provide comprehensive data for work after the project ends. Great contact with a dedicated guardian who helps to implement new solutions. If errors occur (rarely), the IT department quickly analyzes them and explains them.

Cons

From time to time, changes are made in some functions. This requires learning again. .

Review Source

JS

Jiri S.  
owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Complex platform for any eCommerce marketing professional or business owner."

February 28, 2023

5.0

SALESmanago is helping to our clients to know their customers better. On the base of this knowledge they are able to communicate with their customers in personalize way. In that regard they see higher customer engagement with their marketing messages in many channels which leads to increased revenues.

Pros

With SALESmanago you have all customer data (behavioural and transactional) in one place and ready to use in many channels SM offers. Many eCommerce marketers are using single purpose applications or platforms and therefor they are not able to have 360 view of each customer. SALESmanago solves this problem with excellence.

Cons

Complexity of the platform might scare some users. Also some user expect a magic wand platform which will do everything for them. That is not truth obviously. It is about proper work and time to learn how to use this tool and get all the benefits platform has.

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Salesmanago offers better money to value ratio and is easier to use.

Review Source

VR

Verified Reviewer  
Marketing automation specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Excellent platform and impeccable assistance"

October 30, 2023

5.0

Sales Manago is an excellent ally for increasing the average value of each customer. The excellent customer support and the speed with which any problems are resolved leads me to choose Sales Manago over any other tool.

Pros

Sales Manago is an excellent custom data platform.I like to define it as an artisanal tool as it adapts, like a tailor-made suit, to your business needs.I use the tool every day and on various clients.We currently use it both for email marketing campaigns and for dynamic product recommendation on the site.The support is truly excellent. \[sensitive content hidden\] is my contact person and is always kind and helpful.I have used different tools and the care that sales management takes for the customer is unparalleled.Using the platform is not an obstacle.The tool's activation logic is intuitive and if you have any difficulties there are many webinars available.

Cons

Although the platform is intuitive, it sometimes requires in-depth technical skills

Review Source

Domenico M.  
eCommerce Manager  
Textiles  
Used the software for: 2+ years

### "Uno dei migliori tool in commercio di marketing automation"

November 23, 2022

5.0

Esperienza ottima e consiglio a tutti questo tool che una volta impostato non richiede molto manutenzione.

Pros

la grande personalizzazione e automazione. La gestione delle campagne Mail marketing è fondamentale e di grande impatto sul nostro database clienti.

Cons

la UX è abbastanza complessa e a volte poco intuitiva. L'editor delle newsletter non è all'altezza di altri competitor e sarebbe da migliorare

Alternatives considered

[MailUp](https://www.capterra.com/p/127970/MailUp/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing SALESmanago Marketing Automation

Ho preferito questa piattaforma perchè molto più completa

Review Source

DL

Davide L.  
Marketing and Communication  
Telecommunications  
Used the software for: 6-12 months

### "Ottimo tool di Marketing Automation per gestione lead ed e-commerce"

November 24, 2022

4.0

Pros

SalesManago ci sta aiutando a gestire i dati necessari per personalizzare sempre di più la nostra comunicazione. È un tool che una volta configurato diventa semplice da utilizzare e ora indispensabile per le nostre attività di comunicazione. L’interfaccia grafica è intuitiva e tutto il sito è molto veloce, il supporto da parte del team SalesManago è costante e puntuale.

Cons

Alcune funzioni dell'editor di creazione e-mail andrebbero implementate come ad esempio la possibilità di inserire video direttamente da link Youtube.È stata tolta recentemente una funzione di ricerca nel database clienti per porzioni di indirizzo e-mail che sarebbe comoda.

Review Source

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