# Page 3 | SALESmanago Marketing Automation Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SALESmanago Marketing Automation the right Marketing Automation solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/reviews --- SALESmanago Marketing Automation 4.5 (248) [View alternatives](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 17th, 2026 # Page 3 - Reviews of SALESmanago Marketing Automation ## Showing most helpful reviews Showing 51-75 of 248 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BG Bogusław G. Senior on-line and Marketing Automation Systems Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "Great and comprehenshive tool for online marketing" September 27, 2022 5.0 Pros The Sales Manago software is a comprehensive and powerful tool for marketing purposes. It has really easy and user-friendly editor of various type of messages. Cons The most useful modules are those that can be used on an e-commerce platform without the need for coding: such as recommendation frames, popups, social proof widget. Review Source VR Verified Reviewer Project Manager Apparel & Fashion Used the software for: 2+ years ### "Complex and intuitive platform" December 15, 2021 5.0 SALESmanago is the tool we use to automate our marketing efforts. This tool help us adapt the offer to the preferences and needs of customers and increase the number of returning customers. We use tools such as segmentation matrices and dynamic segments that allow us to better understand our customers and their purchasing practices Pros SALESmanago is a very good platform for e-commerce. We found many solutions that helped us recovered abandoned cart, adapt the offer to the preferences and needs of customers and increase online sales and conversion from the generated traffic Cons Nothing, everything works as it should and the support is very helpful Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 6-12 months ### "Marketing software that works for us" February 11, 2020 4.0 Finding a marketing automation solution built and hosted in EU, complient with GDPR, was a challenge resolved by SalesManago. We also had the issue of lack of people and lack of knowledge. Salesmanago's people rock! Without them, we'd have never been able to jumpstart and implement. Another issue that probably many existing companies have is that integration with other systems, software, is key. Via the Salesmanago API and existing integrations we overcame this hurdle very well. The major benefit is that we're realising is that we stay competitive with our business, that we keep generating more qualified leads and prospects. Pros Their service and support people that really are always doing their best to help us. We're a small team with limited resources and knowledge. Thanks to the knowledge they share with hands-on support as if they're part of our team, we successfully jumpstarted marketing automation in only a few weeks. Also in the months after starting up, we learned how to use more features and we have increased our results. SalesManago as platform/product we like most because it's working good, it's really easy to use after a few months, it allows for fast action, it provides real-time insights and data visibility. The marketing automation: website and e-commerce integration, lead generation via multiple ways and personalised communication flows that can be very well automated and that provide conversion data, are very well developed. Cons Their built in CRM still can and should be developed up to par with alternative CRM solutions and should be a lot more functional. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing SALESmanago Marketing Automation Made, built, hosted and support inside EU, GDPR. Price for value. Review Source AMM Ana María M. Coordinadora Marketing Digital Sports Used the software for: 6-12 months ### "¡Una gran herramienta! " November 23, 2022 5.0 Mantenemos contacto con nuestras bases de datos, enfocamos campañas por segmentaciones de público y finalmente, logramos que nuestros productos sean conocidos y visitados por un buen número de compradores. Pros Lo sencillo que es crear y activar pop ups, web push, emails, bases de datos, captar leads y finalmente, crear workflows que permiten optimizar procesos y permitir comunicación constante y cercana con el consumidor final. Cons Se hace un poco lento el aprendizaje y realización de los workflows, requieres acompañamiento constante, pero con práctica y atención logra ser una herramienta de gran uso. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing SALESmanago Marketing Automation Porque ya llevábamos un buen proceso de aprendizaje, aún faltaban implementaciones y nos pareció ideal continuar con esto, incluso pensando en que podríamos sacarle mayor provecho. Review Source Chris D. Operations & Marketing Manager Sports Used the software for: 1-2 years ### "Good value for money" February 21, 2023 5.0 Pros Constantly developing its features to stay on top of innovative functions of marketing automation. A decent set of features and quite easy and intuitive navigation through the panel. Cons Could improve customer success team's support (especially timely delivery). The interface for creating emails still has some bugs. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing SALESmanago Marketing Automation better value for money, with almost the same set of features provided Review Source Carlotta T. E-Commerce and Marketing Automation Specialist Marketing and Advertising Used the software for: Less than 6 months ### "A professional tool" January 4, 2024 5.0 Pros Email marketing, Workflows & Rules and Analytics. These are the three tools that allow one to understand the complexity yet professionalism and comprehensiveness of the SalesManago tool. The administrator has the fundamental elements to be able to interact 36' degrees with the customer, profiling him in the round. Cons One penalising element is certainly the price of the tool. Certainly higher than several competitors, who offer less precise services, with customer service even in contires with time zones, but the price is disadvantageous for realities that want to activate Marketing Automation tools. Alternatives considered [MailUp](https://www.capterra.com/p/127970/MailUp/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source IM Iryna M. Marketing Automation Specialist Design Used the software for: 1-2 years ### "A great tool for marketing automation" December 30, 2022 5.0 Pros Salesmanago is a tool that has all the tools necessary to increase conversions in e-commerce, maintain contact with B2C and B2B customers, and manage the database. In addition, with the help of the integrated LiveChat, the customer service office has all the necessary information, thanks to which the quality of service increases. I also consider the ability to create a Landing Pages to be one of the advantages of this tool. Oh and of course service! Salesmanago has a great support department that responds to customer needs in a professional manner. Cons We had no major problems. The only thing worth paying attention to is whether additional tools/applications that you want to integrate with your website/ecommerce have the ability to integrate with Salesmanago because it is very useful at later stages of automating the entire marketing Review Source Artur N. E-commerce specialist Retail Used the software for: 2+ years ### "A very extensive marketing environment for marketing" July 17, 2021 5.0 A very extensive environment, which can be both a plus (great opportunities) and a disadvantage (a bit complicated operation). However, in general, after working out how the panel works - operation becomes quite simple. Pros A comprehensive tool, very useful in many aspects of work in marketing. Very easy to run mailing campaigns, extensive website personalization functions, convenient CRM. Great support. Cons In order to take full advantage of SalesManago functions, a lot of information must be transferred from the website, which requires quite laborious integration. Review Source MFV María Fernanda V. CRM Coordinator Entertainment Used the software for: 2+ years ### "A tool for beginners and experts" June 16, 2020 5.0 It has helped me personalize communications not only with the user name but with more specific details, manage segmentation, discount code tracking more easily; dynamic templates that are very helpful when sending custom options to users. Pros Salesmanago is very easy to use, it is an intuitive tool Lately, I've been using the HTML template and it has saved me time creating campaigns. Segmentation is very easy to manage as is the interpretation of reports. I frequently send gift codes and one of the benefits is that they can be tracked. The customer service is very good, they are always ready to help you achieve your daily goals. Cons One of the processes that has been more difficult for me has been the connection between the APIs and the platform. Most of the problems I have had have been because doubts or emergencies have arisen that have taken time to resolve due to remote work, but in terms of use or advice, everything has always gone well. Review Source Sara M. E-Commerce Manager Consumer Goods Used the software for: 2+ years ### "Sales Manago è Il Marketing automation" October 8, 2022 5.0 Pros Utilizzo questo software da più di 4 anni e ho visto crescere le sue funzionalità. E' anche versatile, ho fatto delle richieste per migliorare il mio lavoro e il team ha cercato sempre di accontentarmi. L'assistenza è notevole, poi da quando mi è stata assegnata la mia consulente \[CONTENUTO SENSIBILE\] che parla italiano è tutto più veloce! Cons Migliorare l'integrazione con i canali social (Instagram e Facebook) Review Source VR Verified Reviewer Director de proyectos Marketing and Advertising Used the software for: 1-2 years ### "Software complejo para cosas sencillas" March 27, 2022 3.0 Pros Muchas posibilidades de integración con sistemas externos y tratamiento de datos. Cons Soporte y acompañamiento ineficiente. Lento. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Connectif](https://www.capterra.com/p/204598/Connectif/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source SP Szymon P. Marketing Automation Specialist Marketing and Advertising Used the software for: 6-12 months ### "Very good customer support, a lot of useful features and easy to use since day one" January 30, 2023 5.0 Pros I like it a lot that right after first log in, a lot of functions have been so easy to use that it needed almost no help or tutorials. And with more advanced scenarios, I could always count on support team to do their job. Also the contact with customer success department is perfect, \[sensitive content hidden\] is amazing person to work with - always perfectly prepared for our calls. Cons Rarely, but there are some issues that are not clear - e.g. I did not get immediate info what I was doing wrong when I could not save my email - only after contacting support I was told it was certain emoji use in one of e-mails. Review Source Michal L. e-commerce expert and co-owner Marketing and Advertising Used the software for: 2+ years ### "Very advanced and effective tool" November 23, 2020 5.0 Pros Salesmanago has a broad spectrum of useful features, very good support and intuitive interface, all features wizards works really easily. And the most important thing it works great and make profits for our customers. They also upgrade the tool very often with useful new features. Cons I couldn't make on my own individual dynamic mail template outside the drag&drop wizard. Proper and full integration takes time. Alternatives considered [GetResponse](https://www.capterra.com/p/153948/GetResponse/)[edrone](https://www.capterra.com/p/160829/edrone/) Reason for choosing SALESmanago Marketing Automation Number of features included in the one price and one integration. Review Source Simona A. Web Marketing Manager Retail Used the software for: 6-12 months ### "A very good Product" December 20, 2021 5.0 Very positive experience. Constant updates. Fast and competent assistance Pros Marketing Automation, AI, email campaing, analysis Cons The integration was very easy and the SALESMANAGO platform is very usable Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Customer Data Platform](https://www.capterra.com/p/209603/Commanders-Act-Customer-Data-Platform/) Switched from [magnews](https://www.capterra.com/p/193316/MagNews/) We needed a complete platform Review Source KM Kasia M. E-commerce and Marketing automation specialist Education Management Used the software for: 2+ years ### "Effortless Automation: A Review of a User-Friendly Marketing Tool for Novices and Experts Alike" December 15, 2023 5.0 Pros I am particularly impressed with this tool's capability for detailed segmentation, user-friendly interface, and extensive range of features when it comes to marketing automation. Cons There's simply nothing I dislike about the system – it meets all my expectations and more Review Source ML Marek L. Managing Director, Board Member Market Research Used the software for: 6-12 months ### "Amazing platform for online marketing for my company" December 11, 2018 5.0 Pros I have been using Sales Manago for 12m now and I am amazed by the overall performance of the product. We use Sales Manago at different stages of building customer value: first, the platform helps managing users that we attracted to our website so that we can properly track their future online behaviour. We also use SM package for preparing and distribution of our mailings. Sales Manago provides also specific solutions for mobile marketing or web push notifications as well as it enables us to build quite complex scenarios to stay in touch with customers who express interest in our product but did not buy them yet. A variety of Sales Manago functionalities is combined with helpful and professional staff that we contact quite frequently. We have regular calls with support team and together we go step by step through the current goals we want to achieve using marketing automation. Another great thing is that we receive help from SM side also when it comes to our integration with other software providers. Consequently, we are sure that we use the platform to the maximum of our capabilities. I am proud of the fact that a few months ago I recommended Sales Manago to be our marketing automation software and went through the implementation of the system to our company - it is one of the best business decisions I have ever made:) Cons nothing substantial so far - we simply contact each other when there is anything that we don't know etc and we get quick response from the team Review Source Loreta C. CRM Marketing and Advertising Used the software for: 1-2 years ### "My experience" December 14, 2023 4.0 Pros it is intuitive and comprehensive, enabling a complete customer journey Cons it is intuitive and comprehensive, enabling a complete customer journey Reason for choosing SALESmanago Marketing Automation Because it is the next level of marketing automation. After an initial phase with basic tools, it is the next step Review Source AM Asia M. Project Manager Online Media Used the software for: 2+ years ### "One tool many possibilities" September 8, 2021 4.0 Leads generation and databases segmentation - these are the most significant business areas for us, and Salesmanago is excellent support. We can provide our services at an even higher level. Pros It's a solution made for e-commerce, but we find many features that offer a wide range of possibilities to use in other businesses. Fast implementation and intuitive operation. We can always rely on the customer service team and get professional and quick support. Cons Our services are related and directed to a specific target group. Many websites with one opt-out link for all newsletters - this is our biggest problem. Review Source EG Erika G. CEO Marketing and Advertising Used the software for: 2+ years ### "One of the best marketing automation tools" August 7, 2020 5.0 My experience has been very good, it is very intuitive and easy to use, its implementation is very fast so the client obtains results quickly and it has all the necessary functionality and is constantly updated with new functionality releases. Pros It is a very complete tool that allows to have a single omnichanell point and customer information and has all the necessary functionalities to optimize my marketing actions and resources Cons I dislike nothing about salesmanago, I have been working with Salesmanago for more than 3 years and I have obtained the best results in my clients Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing SALESmanago Marketing Automation Because the relationship between benefit and functionalities vs price was the best Review Source VR Verified Reviewer Digital Media Manager Entertainment Used the software for: 6-12 months ### "Very good product and service" June 14, 2023 4.0 Pros I´ve been using SalesManago less than a year, but I have to say it is a very powerful, complete and easy to use tool for our data marketing strategies. Above this, I have to highlight their support team, always there for us, with ideas, solutions or alternative paths to achieve our goals. Cons It could improve design capabilities for landing pages Review Source LA Laura A. Digital Marketing Specialist Marketing and Advertising Used the software for: 1-2 years ### "SM Review" October 11, 2022 4.0 Pros La possibilità di gestire alcune funzionalità come ad esempio il chatbot direttamente dalla piattaforma. Cons Il prodotto non è molto intuitivo da usare. A volte pone dei limiti nella scelta del font, delle dimensioni del carattere. Attualmente non si integra con Google Ads, funzione fondamentale per condividere le custom audience e fare retargeting. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Review Source VR Verified Reviewer E-commerce manager Entertainment Used the software for: 2+ years ### "Amazing customer service and a good tool for a good price" November 30, 2020 5.0 Pros \- easy segmentation of the contact database with the possibility of adapting to the specifics of my company - a wide range of available features and very simple implementation - support at a very high level - instant response to requests, great consultancy Cons \- difficult interface, features are not available at first glance, you should spend some time with the system to get to know it well Alternatives considered [EmailLabs](https://www.capterra.com/p/180205/EmailLabs/) Review Source FP Francesco P. Marketing Manager Retail Used the software for: 2+ years ### "3 anni di Salesmanago, se tornassi indietro non lo sceglierei" February 1, 2023 2.0 Dopo tre anni di utilizzo del software abbiamo deciso di chiudere il contratto, non mi sento di consigliare questa piattaforma. Pros Ho apprezzato la complessità, che per molti invece è un difetto, per me è sinonimo di potenzialità. Cons Nella mia esperienza di utilizzo durata 3 anni ho riscontrato diversi bug che l'assistenza non è mai riuscita a risolvere definitivamente. Rimpallavano di mese in mese con il reparto IT e fra diversi project manager senza risolvere a fondo il problema. In fase di contrattazione mi era stato promesso fin da subito un project manager italiano, ARRIVATO DOPO 2 ANNI. I pm in generale si sono rivelati poco competenti, non in grado di cogliere le esigenze della mia azienda. L'implementazione iniziale è stata anch'essa molto difficoltosa. Review Source SC Samuel C. Head Of Marketing Automatio Development Marketing and Advertising Used the software for: 2+ years ### "Best Marketing Automation Software for Ecommerce" September 17, 2019 4.0 I'm the Head of Marketing Automation Development in a company that implements Marketing Automation Strategies for his customers. I work with SALESmanago daily since 2016 and i0'm happy to use it. I think that if you have a good strategy, SALESmanago is the perfect tool to maximize your marketing efforts. Pros SALESmanago is the perfect tool if you want to implement Marketing Automation on Ecommerce. There aren't any other software that can compete with this part of the system. You can send your email at best time according to each user activity Cons At start could be difficoult to learn how to use the software. This is because there are a lot of fuctions but maybe this point could be improved Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reason for choosing SALESmanago Marketing Automation Because for ecommerce there is not competition. However the SALESmanago is very cheap related to how many features are available. Review Source AO Amadou O. Responsable marketing commercial chez Global Nettech Internet Used the software for: 1-2 years ### "SALESmanago Marketing Automation" May 24, 2023 3.0 For email marketing I hope this software is well placed for that Pros For the marketing of our products we use email marketing to make sales thanks to this charismatic software. We thank the developers of this wonderful software Cons Honestly, we are proud of its quality unfortunately that we have not yet noticed a defect Review Source Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.