# Page 4 | SALESmanago Marketing Automation Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is SALESmanago Marketing Automation the right Marketing Automation solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/reviews --- SALESmanago Marketing Automation 4.5 (248) [View alternatives](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 17th, 2026 # Page 4 - Reviews of SALESmanago Marketing Automation ## Showing most helpful reviews Showing 76-100 of 248 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CP Caterina P. Digital Marketing Specialist Retail Used the software for: 6-12 months ### "AmaraNZero review" May 28, 2024 5.0 I would definetely recommend it becuase so far we are exremely happy with it Pros The possibility to personalize almost everything according to what our customers like the most Cons Sometimes is abit hard to understand the functioning on our own Review Source GR Gabriele R. Marketing Automation Specialist Marketing and Advertising Used the software for: 1-2 years ### "Great Omnichannel Tool" April 12, 2023 4.0 My experience with this tool is positive. The tool is powerfull and the Salesmanago's support team its very helpful. Pros I like most feature like the AI optimization based on contact activity, the native Chatbot feature, the Omnichannel Workflows. I also suggest it because is GDPR compliant Cons The product reccomandation strategies are very simple. Review Source MZ Marek Z. CTO Non-Profit Organization Management Used the software for: 2+ years ### "Customer Success Team? It's a joke!" October 13, 2020 3.0 Pros Definitely it has a lot of features and the idea behind is strong. Cons For marketing team it's not easy to use, very complicated. You have to learn a lot before you can start for example sending marketing emails. When you log in you can see plenty of different options but there is no priority of them, poor UX. Customer Service (they call it Customer Success Team, lol) can't understand what the real problem is, they focus on details, not on overall client experience. They do not treat you as a partner. Review Source MM Marta M. Marketing Pharmaceuticals Used the software for: 6-12 months ### "Great platform with great results" January 19, 2021 5.0 Pros SALESmanago is a system that offers many functionalities that have a real and positive impact on sales in Ecommerce. The system allows you to effectively acquire new customers and use the existing database in a multi-channel manner. The help of the tutor during onboarding is invaluable and invaluable. We hope for further fruitful cooperation. Cons Basically I see no "cons" while using SALESmanago. They give what they promise. Review Source SM Silvia M. Marketing & E-commerce Consumer Goods Used the software for: 2+ years ### "Perfect tool for marketing automation" December 22, 2022 4.0 Pros Sales Manago is a complex but extremely user-friendly tool that is always getting better by offering new functionalities. I’ve been using it during the last 2 years and I have to say that once set up it makes work easier and quicker and allows you to manage in one place all the aspects of a digital marketing strategy: email marketing, pop-up, landing pages, social proof widget, survey, CRM segmentation, automation, live chat, RFM matrices and many many more. Special mention for the customer service that is always there to help with professional and quick support when you have some difficulties. Cons It might be helpful to have more customisation option in the newsletter and a more deep view in the analytics. Some tools have to be implemented but I'm sure it will be done in the future as SalesManago is always improving. Review Source PK Peter K. Customer Success Manager Computer Software Used the software for: 2+ years ### "A tool for B2C companies" August 17, 2020 5.0 Very positive, especially for the tool's flexibilty. Pros Salesmanago is a tool that offers a wide range of options that a B2C company, like an e-commerce, retail or membershi-based company would need. There are many features that take only a few minutes to set up and give a high value in return. Also the connectedness of different channels is very beneficial, together with the drag&drop solutions for emails, automations, pop-ups, etc. Cons It takes a while to discover all features and understand how exactly everything connects. Review Source Giorgi G. Lead Customer Care Tobacco Used the software for: 1-2 years ### "Full Package for marketing automation" June 20, 2018 5.0 Pros System's user-friendly interface as well as the features, while having the extensive toolbox and integrations, makes SalesMANAGO one of the best marketing tools. Simply, this is one of those rear platforms where you see the real value for the money you pay. It's not cheap, but it's worth it. Apart from the functionalities and extensive integration possibilities with other systems, system is equipped with the reporting tools that are giving the comprehensive data to work on after the project is done (or on-going) Cons At certain points, Salesmanago tends to become overwhelming for the new users due to its large assortments of functions. What's more, the developers and the team seems to care to offer the new functions, but the improvements for the existing ones won't hurt. Also, not a big con, but their support team seems to be overloaded or short in people when it comes to the urgent requests for the changes or fixes. Review Source EB Enrique B. Product Manager Printing Used the software for: 6-12 months ### "Un buen producto para controlar a los clientes" June 27, 2022 4.0 Nos ha subido a otro nivel de atención. Pros Tiene muchas opciones y puedes controlar lo que ven tus clientes, saber el tiempo que llevan sin comprar, hacer campañas, etc. Cons Tiene tantas opciones que cuesta dominarlo Reason for choosing SALESmanago Marketing Automation Buena relación calidad/precio Review Source DW Dariusz W. CEO Apparel & Fashion Used the software for: 2+ years ### "Highly reccomend SM" September 21, 2023 5.0 Pros The main goals we set for Salesmanago, such as increasing sales effectiveness and shortening the sales cycle by automating processes or personalizing communication, are realized according to our assumptions. In addition to Salesmanago's extensive functionalities, what is important to us is the intuitiveness and ergonomics of working on the platform, which allows for quick and efficient operations. Not without significance is also the cooperation with our custodian, who constantly suggests new solutions and ideas for further implementations. Cons There is no time for all the desired implementations, but mainly our time Review Source Mateusz O. Head Of New Business Internet Used the software for: 6-12 months ### "Leatherman Multitool for Sales and Marketing" February 9, 2018 5.0 Pros SALESmanago is an cross functional tool for driving sales and marketing teams. Strong amount of functionalities allow you to get endless combinations to automize not only your marketing but also sales team. Because of huge number of rady to go integrations I did not had to resign from any other tools that we have used so far. I like the number of publications they produce so You not only buy a tool but they personally help you with quick start (a human being not series of onboarding messages from Intercom) but a lot of knowledge. Cons The amount of possibilities sometimes make you depressed how to drive your sales and marketing team perfect :) Review Source Response from Benhauer February 13, 2018 Thank you, Mateusz so much for your reference! :) VR Verified Reviewer eCommerce Manager Apparel & Fashion Used the software for: 1-2 years ### "SALESmanago for eCommerce" November 13, 2020 5.0 Pros The SALESmanago system allowed us to get to know our customers' needs better. With the help of the service department the system has become an important and simple tool for us. Thanks to automation and possible personalization of the content we save a lot of time. SALESmanago is a great solution for the eCommerce industry and increases our marketing and sales effectiveness. It is a very powerful application that is constantly being developed. Cons There is nothing that I would do better! Review Source LM Laura M. Marketing Automation Specialist Marketing and Advertising Used the software for: 1-2 years ### "Marketing Automation Software among the most complete on the market" April 13, 2023 4.0 Pros SALESmanago is a very complete marketing automation tool that offers many features and segmentation possibilities.It is a tool in constant evolution and continuous improvement. The reporting is very detailed and allows in-depth analysis. Cons The support response is sometimes not always immediate and the introduction of ever new features requires constant updating and learning. The many features can frighten non-expert Marketing Automation users.The cost of additional modules and tools can sometimes be significant. Review Source Donatella A. Digital Marketing Specialist for Business to Business and Retail Industries Marketing and Advertising Used the software for: 1-2 years ### "An effective Marketing Automation Tool to manage all digital marketing campaigns" June 20, 2017 5.0 Pros 1 tool to manage content marketing on multiple channels website, blog, social media and e-mail marketing. 1 tool to manage all lead generation activities, not only by e-mail but expecially by website. The concept of digital body language is very interesting, much more effective than generic Buyer Personas category. It is a tool you can really have a 1-to1 relationship with each website visitor Cons It is in English and e.mail editor is not so friendly as competitors like Mailchimp. But it is effective Review Source VR Verified Reviewer Marketing Specialist Management Consulting Used the software for: 1-2 years ### "I highly recommend Salesmanago!" November 23, 2022 5.0 Pros Salesmanago is a great platform that offers a range of possibilities beyond email marketing. The tool is intuitive and easy to use, despite many functionalities available. By using Salesmanago, we can reach our customers quickly and easily.A definite advantage of Salesmanago over its competitors is the support from the Customer Service Department. We have been working with Salesmanago for several years now, and we can always count on professional help and a quick solution to a reported problem. Cons Currently, we don't see the disadvantages of the Salesmanago Platform, but we use it in a basic way. Review Source Michał L. E-commerce Specialist Hospital & Health Care Used the software for: 2+ years ### "Best for Email Marketing Best also for Automation! :)" September 9, 2019 5.0 Pros SALESmanago is a complete automation and email marketing system! We have been working together for 3 years, there were no technical problems at that time. The software is very intuitive and all the features are great! Cons Processing of new features is quite slow especially on those demand features Review Source VK Vasylyna K. Marketing Specialist Retail Used the software for: 2+ years ### "Very useful marketing automation tool" November 15, 2022 5.0 Pros SalesManago is relatively easy to use and has a lot of useful features. The process of setting up lead generating pop-ups or landing pages is simple and contains all the necessary steps within one module. Creating and scheduling emails is also intuitive and beginner-friendly. The system is constantly changing and implementing new features. Cons The system can be overwhelming at first due to the large number of features. Review Source FM Felix M. Manager E-Commerce Utilities Used the software for: 1-2 years ### "Excellent Customer support and features" February 17, 2021 5.0 We started using it for automated E-Mails and are beginning to dive deeper into customer segmentations and automated workflows. So far all our expectations were met and if we came up with custom ideas/problems the support team was very accomodating and always quick to find a solution. Pros \* ease of setting up workflows \* outstanding customer support \* seemingly endless possibilites \* perpetual development to stay "state-of-the art" Cons \* this far all our expectaions were met and we don't have any complaints Review Source VR Verified Reviewer Co-founder & Head of Marketing Capital Markets Used the software for: Less than 6 months ### "B2C expertise" July 30, 2020 5.0 I am using SALES Manago for 3 key processes today: 1) all our e-mail marketing needs. We have done e-mail A/B tests to understands performance and improve our results. 2) Web push notifications that have helped us to bring customers back to our site. 3) Social media management. I use it to program FB postings ahead of time. Pros I like the features that are very relevant to B2C businesses. For example, the RFM (recency/frequency/monetization) segmentation and automatization rules based on such segmentation. Also they are great about releasing new features and improvements. In the 2 months I have used it, they released a new Whatsapp integration (very relevant to my Latin American market). Finally, the on boarding support is great and it helps you to take full advantage of the tool. Cons There are some features, like the events manager, that are not responsive. But I am sure they will fix it soon. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing SALESmanago Marketing Automation Price-features balance and B2C features and expertise. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) More features for the price offered. Review Source Sarp U. Digital Marketing Director Marketing and Advertising Used the software for: 1-2 years ### "Very Useful Marketing Automation Tool" October 23, 2017 5.0 Pros This tool gives 360 degrees marketing automation experience to the user. It's easy to learn how to use and gives the best results in short time. Good customer relationship responds quickly on most times. With the great API, you can connect almost anything. It's a working, successful tool. Cons Integration the API with some e-commerce platforms can take some time. It would be very helpful if they could offer a SDK for it. Review Source VR Verified Reviewer Used the software for: 2+ years ### "Excellent" February 7, 2018 5.0 Pros Dynamic content,pop ups, omni channel,tags, perosnalized email sender, recomendation module,socinal networks integration Cons Support could give more concrete answers and response time could be shorter.otherwise everything is excellent Review Source Response from Benhauer February 13, 2018 Thanks for sharing your opinion :) DM Dennis M. Director Management Consulting Used the software for: ### "Not giving us what we need" April 13, 2017 3.0 Implementation went ok, features are ok but we are having problems with email formatting. That is really important to our marketing but they don't seem to be taking real action to resolve the problem. Also the web analytics are not working properly. Again we reported the issue but no resolution. I think they don't have enough technical support so having been a customer for a year we are actively looking for other options. Pros Comprehensive set of features and potentially a powerful marketing aid just needs better technical support. Cons Email formatting problems and slow technical response. The training material is not always easy to understand. Review Source Response from Benhauer May 6, 2017 Dear Mr. McCarthy, Thank you a lot for the shared review. I am extremely sorry to hear that you find our technical support as not satisfactory enough. My name is Anastasia Chaykina, I am an Education manager at SALESmanago. I did tried to contact you in November, 2016 asking for the review of the system and your work with the support team. Unfortunately, I haven't received any feedback from your side, which could prevent the occurred dissatisfaction. I will get in touch with you immediately and I hope, we will find a solution together. We have currently made major improvements in the educational materials as well as launched the free technical life-meetings for our clients. Just in case, I am leaving you my email address which is anastasia.chaykina@salesmanago.pl - feel free to contact me in case you need any support from my side. As promised, I will get back to you along with your project manager. Best regards, Anastasia Chaykina AM Adam M. Digital marketing specialist Sports Used the software for: 2+ years ### "Great and comprehensive tool for online marketing " August 27, 2019 5.0 We've been using this software for around 2 years so far, and we are satisfied with it. SM has a nice editor of newsletters etc. and a quite simple workflow editor. New dashboards allow you to easily track your progress and make necessary changes. The AI-based recommendations system is the cherry on top. Pros Comprehensive appraoch to the process of reaching customers. Very easy and user-frinedly editor of pop-ups, web-pushes, e-mail marketing and other types of contact forms. It's multifunctional and nice variaty of useful solutions. Very good and helpful support team. Cons We are still waiting for more new solutions that can make this tool even better. Sometimes the speed of work could be higher. Review Source Federico S. Marketing Specialist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "User Friendly marketing tool with very good marketing support" January 3, 2024 4.0 Pros Good and fast customer support always avalaible for assistance Cons Sometimes, the email preview doesn't completely match the final result. Review Source Philip N. Used the software for: 1-2 years ### "Experienced user" February 7, 2018 5.0 Pros Great UX, easy to use and still powerfull tool. Extensive functionality and great possabilities thanks to combination of CRM, channels and automation. Cons Updates are release to soon, some bugs. We get frustrated when new features appear, and then we need ro go back om step when it needs one more uppdate. Review Source Response from Benhauer February 13, 2018 Thank you, Philip, for sharing your opinion :) We really appreciate it! VR Verified Reviewer Head of Marketing Automotive Used the software for: 6-12 months ### "The biggest one" July 17, 2019 4.0 Pros Sales Manago is one the biggest marketing automation systems on the market. And you can feel that at every step. It’s really professional and offers loads of possibilities. That’s a huge plus. It took just a short time for the dashboard to become intuitive and easy to use. Props to the designers. Cons I’d improve the outgoing mail servers. They could be much better. Sent out many newsletters. And...they either landed in SPAM or Promotions sections. That drove down the mail opening/click-through rates a lot. Review Source Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.