# Page 6 | SALESmanago Marketing Automation Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is SALESmanago Marketing Automation the right Marketing Automation solution for you? Explore 246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/reviews

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SALESmanago Marketing Automation

4.5 (246)

[View alternatives](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 17th, 2026

# Page 6 - Reviews of SALESmanago Marketing Automation

## Showing most helpful reviews

Showing 126-150 of 246 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KK

Karolina K.  
E-commerce consultant  
Sports  
Used the software for: 2+ years

### "A great marketing tool"

February 16, 2023

5.0

Pros

We have been using salesmanago for many years and I don't know a better tool for email marketing and marketing automation.

Cons

It can be difficult to learn how to use the platform.

Review Source

Karolina C.  
Office Employee  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Great Idea, terrible management... "

November 30, 2018

2.0

powerful ,great idea but they need to change Customer Service and fix it current futures and then start developing new one

Pros

It's powerfull and huge software to truck behavior of your customers, learn and implement this feedback in your apps and websites. IT team is working 24/7 to improve and make it better this software, they change layout all the time and you see how many effort the put to make it easier and better

Cons

A lot of tools doesn't work or they work incorrectly, it's hard to accept it, because if you choose to do some campaign before you start do anything you need to ask you Account manager if that will work... And here we have anothe huge problem, we have so may AC that I can't even count... I'm wondering how it's possible...

Review Source

VR

Verified Reviewer  
ceo  
Apparel & Fashion  
Used the software for: 2+ years

### "unreliable company focused only on money"

July 28, 2020

1.0

I advise you to choose a different system

Pros

I didn't like anything I am not what it looks like, 200 traders on 10 programsitów on placement

Cons

The time to implement the automation system is 5 months, during this period the company invoices the customer all the time

Review Source

SG

Srdan G.  
IT support  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "SalesManago"

September 16, 2019

5.0

Pros

We get everything what we need. The overall stability of system. Response of support team and also success in resolving the issues. Function is easy to use and did the job.

Cons

User interface. Sometimes took some time to find what we need.

Review Source

VR

Verified Reviewer  
E-commerce Coordinator  
Insurance  
Used the software for: 1-2 years

### "Covers lot of functionalities, but is not intuitive and has bugs"

November 13, 2019

3.0

Works, but consumes lot of time and does not provide good experience

Pros

Lots of functionalities, there is no such a software that covers everything from lead-gen to i.e. SMS automation

Cons

Poor GUI, this is not intuitive at all. Without an account help you won't make a progress. Bugs are often, i.e. numbers of email on lists are innacurate, or some email disappear after you make simple tests

Reason for choosing SALESmanago Marketing Automation

Didn't choose it

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "Best Marketing Automation Software ever!"

February 12, 2019

5.0

Pros

SALESmanago is "all in one" software, you can find all the necessary features to do a great digital marketing strategy (pop-ups, web-pushes, e-mail marketing, landing pages, chat, etc.), and to segment all yuour users to send them personalized communcation with the automation rules or workflows. In conclusion, SALESmanago is a good opportunity to increment your business!

Cons

Maybe they should add new events / conditions in the automation rules / workflow and give the possibility to activate / deactivate chat automatically in certain hours.

Review Source

Piotr S.  
Business Development Manager | Co-founder  
Events Services  
Used the software for: Less than 6 months

### "Tool for bigger e-commerce, as well as for start"

November 12, 2018

5.0

Pros

I tried the tool in its trail version. It is very powerful when it comes to building users profile entering your site. After you have their email and/or phone number you can automate marketing in line with their preferences and needs based on their behaviour. Email marketing, pop-ups, abandon cart, ... it is good when you start as it it free, and even better when you're big and have budget for powerful automation tool.

Cons

It wasn't right for my business as I have one-time buyers.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "Very good app with tons of features"

December 4, 2017

4.0

Pros

The app is very advanced. We are still not using 50% of its capabilities. It's great for marketing automation processess in any company that has a website. If you have an ecommerce platform or sell something on your webpage it can squeeze a lot more from you visitors.

Cons

The interface is sometimes uneasy. You know there is a function in the software but it's hard to find it. Please work on this guys because your software has great functions but using some of them is pain.

Review Source

VR

Verified Reviewer  
Project Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "High Value based on Customer Knowledge"

February 8, 2018

5.0

Pros

I would emphasize 3 aspects between all the benefits we have discovered. 1. Customer focus 2. Easy of use 3. Continous improvement

Cons

In order to be a succes, there are clear factors of success: 1. Senior Level Sponsorship in the company 2. Needed a clear Strategy and Customer Journey defined previous to implementation 3. Organisation capabilities to be developed With this 3 factors, all organisation take a step forward in many areas,

Review Source

Response from Benhauer

February 13, 2018

Thanks for sharing your opinion :)

Gianluca A.  
Marketing Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Easy to Use!"

September 13, 2019

5.0

Pros

It's very easy to customize the user experience and to use all the tools on the platform.

Cons

Really nothing, maybe I hope the Italian language is added in tha future

Review Source

Jozef B.  
Partner and CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Only 1 marketing solution you need"

July 18, 2016

5.0

I like SALESmanago system while it is very robust system and can cover all the online marketing automation needs. You can start in small and go broad. But as it is robust it is very easy to use and you get the excellent support from SM team to get started and work with that.

Pros

Automation rules and scoring part of the system are the most valuable for me. You can automatically work with your leads and once they are warm, you get the alert and can contact him / her directly on the phone.

Review Source

Response from Benhauer

August 10, 2016

Thanks for your rating. If you have any suggestions about the product, we're here to listen.

MV

Marta V.  
CRM specialist  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Amazing tool"

October 21, 2023

5.0

Pros

Easy to use tool, many features and a veri good customer support

Cons

Several features needs time to learn and to master it at all

Review Source

VR

Verified Reviewer  
Head od e-commerce  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Great "

February 12, 2020

5.0

Pros

The tool is just Fantastic, email automation, web pushes, revenue dashboard. We are using almost everyting of the features

Cons

Nothing, the software is very good for all purposes.

Review Source

MAN

Miguel Angel N.  
Managing Partner / Co Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "Powerful, Flexible, Affordable"

December 7, 2018

5.0

Pros

The easy to use, flexibility and features. Is not the state of the art platform but if your Digital team and your resources are scarce this es the solution you need. The on boarding process is very smooth and clear and can be done in jus few weeks. Maybe the must impressive is the machine learning and AI module that is very powerful but at the bucket of SMBs companies. All the algorithms for recommendations are clear and straight forward.

Cons

Maybe the Con is it Customer Service even when is not bas sometimes the response is not that fast. People should be more sensitive about trying to understand the customer need and sometimes give generic nos very useful answers.

Review Source

IP

Ilaria P.  
Senior REM Executive  
Consumer Goods  
Used the software for: 2+ years

### "Salesmanago Review"

September 16, 2019

4.0

Pros

It's a very complete platform that keeps changing and developing new features to keep up with the new requests of the clients.

Cons

It's not the easiest platform to use.

Review Source

PS

Paweł S.  
Marketing Automation Coordinator  
Oil & Energy  
Used the software for: 6-12 months

### "price-quality ratio"

November 26, 2020

5.0

Pros

infinite number of automation scenarios

Cons

short, temporary breaks in functioning

Review Source

AR

Aleksander R.  
Marketing Automation Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "SALESmanago Marketing Automation Workshops"

June 22, 2020

5.0

After completing marketing automation workshops organized by SALESmanago, I have the necessary knowledge to solve the problems of clients of the agency in which I work and to conduct campaigns based on marketing automation.

Pros

I like the intuitive navigation through the system and the enormity of possibilities the system offers.

Cons

At the beginning I had a problem with workflow support but after completing the training and experience, I think that it gives great opportunities and is the basis of work in this system.

Review Source

AD

Annarita D.  
Digital Strategist  
Events Services  
Used the software for: 1-2 years

### "Great CRM "

September 18, 2019

5.0

Pros

Email marketing automation and intelligent segmentation

Cons

the limited customization of the newsletter

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Board decisions

Review Source

PH

Piotr H.  
E-commerce specialist  
Sports  
Used the software for: 2+ years

### "The best product of Marketing Automation!"

October 16, 2019

5.0

Pros

Functionality of SALESmanago for sending automatic emails and monitoring customers behavior.

Cons

I really don't know. All the options we use are really great!

Review Source

Michał B.  
Koordynator Rozwoju e-commerce  
Telecommunications  
Used the software for: 1-2 years

### "One day without SALESmanago is a lost one day"

April 29, 2016

5.0

The SALESmanago is a part of my job. Every morning I log to the system and use a lot of capabilities: CRM, e-mail marketing or automation rules. Road to success in sales thanks the SALESmanago is shorter.

Pros

\- continous development of funcionality - transparent panel - comprehensive analytical model - good contact and technical support

Review Source

PF

Piotr F.  
IT Specialist  
Textiles  
Used the software for: 2+ years

### "Best cost - effect ratio"

October 7, 2019

5.0

Pros

It's very effective and quite easy to use.

Cons

Lack of personal attendant, who could manage problems that we encounter.

Review Source

Alex S.  
  
  
Used the software for: 6-12 months

### "Great features but not stable"

September 30, 2016

3.0

SALESmanago offers a great list of features every management is dreaming of, however the implementation and the communication is very difficult. Sometimes I implemented things, checked and it worked, but suddenly they changed something and it stopped working. At least for B2B I do not recommend it, for eCommerce they are unique and still might be a good solution due to the dynamic content and abondoned shopping cart function.

Pros

great set of features

Cons

unreliable download center

Review Source

Andrés S.  
Director  
  
Used the software for: 1-2 years

### "SalesMANAGO is a great marketing platform with lots of resources to use"

May 23, 2018

4.0

Automatize lead follow-ups, CRM options, sales projection and capacity building.

Pros

What I like the most is the extent of its features, from marketing to sales funnel management, lead acquisition and more. One of the most remarkable features are the tons of case studies and marketing resources at your disposal, once you signup for this software.

Cons

It is not very easy to use. Even during implementation, the sales rep was helping me set my organization and my clients and he had to assist me through each phase because he believed that it was not as intuitive as one would have hoped.

Review Source

AW

Alicja W.  
Marketing Manager  
Sporting Goods  
Used the software for: 1-2 years

### "Excellent tool for every marketer"

September 5, 2019

5.0

Pros

It's very easy to use and it's giving a lot of useful data about products, clients and website. I'm very happy that we decided to implement this solution in our company.

Cons

Price during winter :D because it's the time when we have much less orders.

Review Source

VR

Verified Reviewer  
CMO  
Internet  
Used the software for: I used a free trial

### "Un experimento que no salió bien"

June 9, 2022

3.0

Pros

Intentamos usar Salesmanago en nuestro prestashop, pero dió problemas de incompatibilidad muy serios, nuestro checkout dejó de funcionar por lo que tuvimos que darnos de baja.

Cons

Mejorar el módulo para prestashop para que sea compatible al 100%

Review Source

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