# Page 4 | SALESmanago Marketing Automation Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is SALESmanago Marketing Automation the right Marketing Automation solution for you? Explore 246 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/reviews --- SALESmanago Marketing Automation 4.5 (246) [View alternatives](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 17th, 2026 # Page 4 - Reviews of SALESmanago Marketing Automation ## Showing most helpful reviews Showing 76-100 of 246 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrea B. Digital Marketing Manager Financial Services Used the software for: 1-2 years ### "Sales Manago - the perfect tools for marketing automation" December 14, 2018 5.0 Pros Sales Manago is a complex and extremely user-friendly tool, it offers vas help to any issues that may arise. We use this marketing tool for a variety of marketing efforts and it makes our job easier with the number of options it offers for different areas of the company. Has an easy to navigate interface, offers visibility to data, it is a tool that delivers value for the money paid. It is easy to integrate with other systems and offers various functionalities. As marketing automation programs go, this is one of the best out there if you really want to know where you stand with digital marketing efforts. Cons At the moment couldn't say anything about the downside, haven't found one yet. Review Source MZ Marek Z. CTO Non-Profit Organization Management Used the software for: 2+ years ### "Customer Success Team? It's a joke!" October 13, 2020 3.0 Pros Definitely it has a lot of features and the idea behind is strong. Cons For marketing team it's not easy to use, very complicated. You have to learn a lot before you can start for example sending marketing emails. When you log in you can see plenty of different options but there is no priority of them, poor UX. Customer Service (they call it Customer Success Team, lol) can't understand what the real problem is, they focus on details, not on overall client experience. They do not treat you as a partner. Review Source MM Marta M. Marketing Pharmaceuticals Used the software for: 6-12 months ### "Great platform with great results" January 19, 2021 5.0 Pros SALESmanago is a system that offers many functionalities that have a real and positive impact on sales in Ecommerce. The system allows you to effectively acquire new customers and use the existing database in a multi-channel manner. The help of the tutor during onboarding is invaluable and invaluable. We hope for further fruitful cooperation. Cons Basically I see no "cons" while using SALESmanago. They give what they promise. Review Source Michał S. Investor & Analyst Relations Manager Computer Software Used the software for: 6-12 months ### "SALESmanago Marketing Automation for eCommerce" May 5, 2017 5.0 Pros The system is easy to use, and has a very broad range of different features for eCommerces and B2B, containing CRM, email & mobile & website marketing, social media, campaigns etc. A lot of integrations including main eCommerce platforms, Facebook & Tiwtter, SMS providers, CRMs and other supporting tools. Segmentations tags are surely helpful to aim marketing efforts. The OR and CTR significantly increases thanks to SALESmanago. Automation rules and personalized marketing automation campaigns help in sales results, that can be observed on dashboards. Cons As in every system there are occasional bugs. Also because of the new features added regulary, customer might firstly be overloaded with different possibilities, so its a good idea to ask for dedicated support. Review Source PK Peter K. Customer Success Manager Computer Software Used the software for: 2+ years ### "A tool for B2C companies" August 17, 2020 5.0 Very positive, especially for the tool's flexibilty. Pros Salesmanago is a tool that offers a wide range of options that a B2C company, like an e-commerce, retail or membershi-based company would need. There are many features that take only a few minutes to set up and give a high value in return. Also the connectedness of different channels is very beneficial, together with the drag&drop solutions for emails, automations, pop-ups, etc. Cons It takes a while to discover all features and understand how exactly everything connects. Review Source AV Alexander V. Used the software for: 1-2 years ### "Awsome tools that really work!" February 7, 2018 5.0 Pros As a partner we implement Sales Manago into our clients their business with great ease. This is due to their excellent support and personal approach. This way we can be sure our clients get what they need. If something is not available by default, which is unlikely, we always find a sollution based on custom coding. Cons If it neccessary to say something as of today feb-2018, I would say that having better overview of all possiblilities is a key focus. I do understand it is hard to make this happen since there are so many tools. Review Source Response from Benhauer February 13, 2018 Thank you, Alexander, so much for your reference :) We really appreciate it! EB Enrique B. Product Manager Printing Used the software for: 6-12 months ### "Un buen producto para controlar a los clientes" June 27, 2022 4.0 Nos ha subido a otro nivel de atención. Pros Tiene muchas opciones y puedes controlar lo que ven tus clientes, saber el tiempo que llevan sin comprar, hacer campañas, etc. Cons Tiene tantas opciones que cuesta dominarlo Reason for choosing SALESmanago Marketing Automation Buena relación calidad/precio Review Source DW Dariusz W. CEO Apparel & Fashion Used the software for: 2+ years ### "Highly reccomend SM" September 21, 2023 5.0 Pros The main goals we set for Salesmanago, such as increasing sales effectiveness and shortening the sales cycle by automating processes or personalizing communication, are realized according to our assumptions. In addition to Salesmanago's extensive functionalities, what is important to us is the intuitiveness and ergonomics of working on the platform, which allows for quick and efficient operations. Not without significance is also the cooperation with our custodian, who constantly suggests new solutions and ideas for further implementations. Cons There is no time for all the desired implementations, but mainly our time Review Source Mateusz O. Head Of New Business Internet Used the software for: 6-12 months ### "Leatherman Multitool for Sales and Marketing" February 9, 2018 5.0 Pros SALESmanago is an cross functional tool for driving sales and marketing teams. Strong amount of functionalities allow you to get endless combinations to automize not only your marketing but also sales team. Because of huge number of rady to go integrations I did not had to resign from any other tools that we have used so far. I like the number of publications they produce so You not only buy a tool but they personally help you with quick start (a human being not series of onboarding messages from Intercom) but a lot of knowledge. Cons The amount of possibilities sometimes make you depressed how to drive your sales and marketing team perfect :) Review Source Response from Benhauer February 13, 2018 Thank you, Mateusz so much for your reference! :) LM Laura M. Marketing Automation Specialist Marketing and Advertising Used the software for: 1-2 years ### "Marketing Automation Software among the most complete on the market" April 13, 2023 4.0 Pros SALESmanago is a very complete marketing automation tool that offers many features and segmentation possibilities.It is a tool in constant evolution and continuous improvement. The reporting is very detailed and allows in-depth analysis. Cons The support response is sometimes not always immediate and the introduction of ever new features requires constant updating and learning. The many features can frighten non-expert Marketing Automation users.The cost of additional modules and tools can sometimes be significant. Review Source Donatella A. Digital Marketing Specialist for Business to Business and Retail Industries Marketing and Advertising Used the software for: 1-2 years ### "An effective Marketing Automation Tool to manage all digital marketing campaigns" June 20, 2017 5.0 Pros 1 tool to manage content marketing on multiple channels website, blog, social media and e-mail marketing. 1 tool to manage all lead generation activities, not only by e-mail but expecially by website. The concept of digital body language is very interesting, much more effective than generic Buyer Personas category. It is a tool you can really have a 1-to1 relationship with each website visitor Cons It is in English and e.mail editor is not so friendly as competitors like Mailchimp. But it is effective Review Source VR Verified Reviewer Marketing Specialist Management Consulting Used the software for: 1-2 years ### "I highly recommend Salesmanago!" November 23, 2022 5.0 Pros Salesmanago is a great platform that offers a range of possibilities beyond email marketing. The tool is intuitive and easy to use, despite many functionalities available. By using Salesmanago, we can reach our customers quickly and easily.A definite advantage of Salesmanago over its competitors is the support from the Customer Service Department. We have been working with Salesmanago for several years now, and we can always count on professional help and a quick solution to a reported problem. Cons Currently, we don't see the disadvantages of the Salesmanago Platform, but we use it in a basic way. Review Source Michał L. E-commerce Specialist Hospital & Health Care Used the software for: 2+ years ### "Best for Email Marketing Best also for Automation! :)" September 9, 2019 5.0 Pros SALESmanago is a complete automation and email marketing system! We have been working together for 3 years, there were no technical problems at that time. The software is very intuitive and all the features are great! Cons Processing of new features is quite slow especially on those demand features Review Source VK Vasylyna K. Marketing Specialist Retail Used the software for: 2+ years ### "Very useful marketing automation tool" November 15, 2022 5.0 Pros SalesManago is relatively easy to use and has a lot of useful features. The process of setting up lead generating pop-ups or landing pages is simple and contains all the necessary steps within one module. Creating and scheduling emails is also intuitive and beginner-friendly. The system is constantly changing and implementing new features. Cons The system can be overwhelming at first due to the large number of features. Review Source FM Felix M. Manager E-Commerce Utilities Used the software for: 1-2 years ### "Excellent Customer support and features" February 17, 2021 5.0 We started using it for automated E-Mails and are beginning to dive deeper into customer segmentations and automated workflows. So far all our expectations were met and if we came up with custom ideas/problems the support team was very accomodating and always quick to find a solution. Pros \* ease of setting up workflows \* outstanding customer support \* seemingly endless possibilites \* perpetual development to stay "state-of-the art" Cons \* this far all our expectaions were met and we don't have any complaints Review Source VR Verified Reviewer Co-founder & Head of Marketing Capital Markets Used the software for: Less than 6 months ### "B2C expertise" July 30, 2020 5.0 I am using SALES Manago for 3 key processes today: 1) all our e-mail marketing needs. We have done e-mail A/B tests to understands performance and improve our results. 2) Web push notifications that have helped us to bring customers back to our site. 3) Social media management. I use it to program FB postings ahead of time. Pros I like the features that are very relevant to B2C businesses. For example, the RFM (recency/frequency/monetization) segmentation and automatization rules based on such segmentation. Also they are great about releasing new features and improvements. In the 2 months I have used it, they released a new Whatsapp integration (very relevant to my Latin American market). Finally, the on boarding support is great and it helps you to take full advantage of the tool. Cons There are some features, like the events manager, that are not responsive. But I am sure they will fix it soon. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing SALESmanago Marketing Automation Price-features balance and B2C features and expertise. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) More features for the price offered. Review Source Sarp U. Digital Marketing Director Marketing and Advertising Used the software for: 1-2 years ### "Very Useful Marketing Automation Tool" October 23, 2017 5.0 Pros This tool gives 360 degrees marketing automation experience to the user. It's easy to learn how to use and gives the best results in short time. Good customer relationship responds quickly on most times. With the great API, you can connect almost anything. It's a working, successful tool. Cons Integration the API with some e-commerce platforms can take some time. It would be very helpful if they could offer a SDK for it. Review Source VR Verified Reviewer Used the software for: 2+ years ### "Excellent" February 7, 2018 5.0 Pros Dynamic content,pop ups, omni channel,tags, perosnalized email sender, recomendation module,socinal networks integration Cons Support could give more concrete answers and response time could be shorter.otherwise everything is excellent Review Source Response from Benhauer February 13, 2018 Thanks for sharing your opinion :) DM Dennis M. Director Management Consulting Used the software for: ### "Not giving us what we need" April 13, 2017 3.0 Implementation went ok, features are ok but we are having problems with email formatting. That is really important to our marketing but they don't seem to be taking real action to resolve the problem. Also the web analytics are not working properly. Again we reported the issue but no resolution. I think they don't have enough technical support so having been a customer for a year we are actively looking for other options. Pros Comprehensive set of features and potentially a powerful marketing aid just needs better technical support. Cons Email formatting problems and slow technical response. The training material is not always easy to understand. Review Source Response from Benhauer May 6, 2017 Dear Mr. McCarthy, Thank you a lot for the shared review. I am extremely sorry to hear that you find our technical support as not satisfactory enough. My name is Anastasia Chaykina, I am an Education manager at SALESmanago. I did tried to contact you in November, 2016 asking for the review of the system and your work with the support team. Unfortunately, I haven't received any feedback from your side, which could prevent the occurred dissatisfaction. I will get in touch with you immediately and I hope, we will find a solution together. We have currently made major improvements in the educational materials as well as launched the free technical life-meetings for our clients. Just in case, I am leaving you my email address which is anastasia.chaykina@salesmanago.pl - feel free to contact me in case you need any support from my side. As promised, I will get back to you along with your project manager. Best regards, Anastasia Chaykina AM Adam M. Digital marketing specialist Sports Used the software for: 2+ years ### "Great and comprehensive tool for online marketing " August 27, 2019 5.0 We've been using this software for around 2 years so far, and we are satisfied with it. SM has a nice editor of newsletters etc. and a quite simple workflow editor. New dashboards allow you to easily track your progress and make necessary changes. The AI-based recommendations system is the cherry on top. Pros Comprehensive appraoch to the process of reaching customers. Very easy and user-frinedly editor of pop-ups, web-pushes, e-mail marketing and other types of contact forms. It's multifunctional and nice variaty of useful solutions. Very good and helpful support team. Cons We are still waiting for more new solutions that can make this tool even better. Sometimes the speed of work could be higher. Review Source Federico S. Marketing Specialist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "User Friendly marketing tool with very good marketing support" January 3, 2024 4.0 Pros Good and fast customer support always avalaible for assistance Cons Sometimes, the email preview doesn't completely match the final result. Review Source Philip N. Used the software for: 1-2 years ### "Experienced user" February 7, 2018 5.0 Pros Great UX, easy to use and still powerfull tool. Extensive functionality and great possabilities thanks to combination of CRM, channels and automation. Cons Updates are release to soon, some bugs. We get frustrated when new features appear, and then we need ro go back om step when it needs one more uppdate. Review Source Response from Benhauer February 13, 2018 Thank you, Philip, for sharing your opinion :) We really appreciate it! VR Verified Reviewer Head of Marketing Automotive Used the software for: 6-12 months ### "The biggest one" July 17, 2019 4.0 Pros Sales Manago is one the biggest marketing automation systems on the market. And you can feel that at every step. It’s really professional and offers loads of possibilities. That’s a huge plus. It took just a short time for the dashboard to become intuitive and easy to use. Props to the designers. Cons I’d improve the outgoing mail servers. They could be much better. Sent out many newsletters. And...they either landed in SPAM or Promotions sections. That drove down the mail opening/click-through rates a lot. Review Source PG Paulina G. Specjalista ds. Marketingu Sports Used the software for: 1-2 years ### "A highly recommended tool for marketing automation!" January 3, 2023 5.0 Pros The tool is very intuitive and transparent. Despite initial concerns, it works perfectly well not only in the e-commerce industry. In addition, in the event of any problems, we can count on the quick and professional help of a supervisor and consultants. Cons The biggest problem is the difficult/incorrect analysis of emails when using non-system emoticons. Review Source Mory M. Business Analyst Marketing and Advertising Used the software for: Less than 6 months ### "Automate your marketing" March 7, 2023 5.0 Very complete and satisfying, to recommend for anyone evolving in the field Pros The ease of navigation in the very different options of the software with a very fast Automation Cons Honestly I had no problems with the use of the software Review Source Similar Products Featured