# Page 9 | Promo.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Promo.com the right Video Making solution for you? Explore 212 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/223748/Promocom/reviews

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Promo.com

4.3 (212)

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Last updated March 13th, 2026

# Page 9 - Reviews of Promo.com

## Showing most helpful reviews

Showing 201-212 of 212 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PD

Pandit D.  
CEO - Mindful Leadership Expert  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Creates amazing videos and it's very easy to use!"

May 25, 2020

5.0

It's hard to imagine creating such amazing videos for such an incredible price. I made 5 videos during my first month for $99. If I would have outsourced it, I would have easily paid over $1,000. With each video, the software becomes easier to use. Absolutely love this program!

Pros

Fantastic stock footage, great music tracks and easy to use templates.

Cons

Sometimes, the program slows down a lot when wanting to preview the video.

Review Source

TL

Travey L.  
Director  
E-Learning  
Used the software for: Less than 6 months

### "A happy customer "

September 29, 2019

5.0

I work alone and have various functions I need to fulfill to keep my business running, Promo helps me with the social media/marketing side of this and saves me so much time!

Pros

The software gives me so many options that would otherwise take me ages to track down is internet.

Cons

Not applicable at this stage. Haven’t experienced any issues

Review Source

ZP

Zsolt P.  
Business Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Fantastic idea"

September 18, 2019

5.0

Pros

Easy to understand intuitive user interface, very good quality videos. Sharing on Facebook or Instagram never been easier. Customer support fast like light speed and very helpful. Thank you representative!

Cons

Music is a bit too loud sometimes and I can't change it.

Reason for choosing Promo.com

Easy to use.

Review Source

RA

Rodney A.  
Clinic Owner / Certified Pedorthist (Canada)  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use with great new text features."

July 11, 2017

5.0

The benefits are that I don't have to hire another company to make promotional videos. Gives me total control over the process but easy to use and high quality.

Pros

Ease of use and quality of music & images. It is a serious bit of software for small business online marketing.

Review Source

ES

Ernest S.  
Owner / Founder  
Online Media  
Used the software for: Less than 6 months

### "Super easy to use and extremely professional looking!"

July 11, 2017

5.0

Allowed me to create professional looking marketing materials for each season.

Pros

I love how easy it is to create videos and customize the audio. The selection of audio is also very comprehensive!

Cons

I wish there was some sort of warning about editing text sizes. My first promo was rejected by Facebook because the font was too large (since I increased the size from the default). Might be good to have a warning to users to keep the default size.

Review Source

JM

Joshua M.  
Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Incredible customer service!"

May 29, 2019

5.0

Promo has provided me content that i normally wouldn't have had! Plus it was easy to apply!

Pros

The very fast and friendly customer service!

Cons

The limitations on editing videos and amount of drag and drop features!

Review Source

NL

Nicole L.  
Owner  
Sporting Goods  
Used the software for: Less than 6 months

### "Video Templates are Insane!"

March 27, 2019

5.0

Pros

The ready made video templates are the area I love the most, it save a lot of our time for video creation.

Cons

The fee is at the high side, appreciate they would be able to reduce.

Review Source

JK

Jeffrey K.  
Founder  
Music  
Used the software for: Less than 6 months

### "Social Media Agency Promo Review"

October 1, 2019

5.0

Promo.com was fantastic. I love their product.

Pros

Hands down the best lightweight tools for social media ads.

Cons

The quarterly billing - we'd prefer to do everything month-to-month.

Review Source

CC

Colleen C.  
Senior Director of Membership & Development  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "I love it!"

July 11, 2017

5.0

Easy to use, great results!

Pros

I find this VERY easy to use and intuitive. It's a great way to put together short videos that are to the point, without spending forever creating them myself.

Cons

I wish we had more font opportunities to match our branding. Please add Verdana or Cachet to the options or allow us to bring fonts from our PC.

Review Source

WM

William M.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Easy to use "

June 19, 2019

5.0

Pros

The ease of use. It's a nice video for the website and Facebook.

Cons

Some additional pest control videos can be available.

Review Source

SS

Steve S.  
Marketing mgr  
Food Production  
Used the software for: Less than 6 months

### "I had a lot of fun making videos for our product."

July 18, 2017

5.0

It provides a low cost way to create an appealing promotional video.

Pros

The software is very easy to use, the high quality videos are fun to watch, and the music is varied.

Cons

The promotional price was great, the subscription price was acceptable. But the automatically billed price went up without any warning, so I had to cancel.

Review Source

AP

Alan P.  
Member  
Accounting  
Used the software for: Less than 6 months

### "Great experience use it for social media"

July 17, 2017

5.0

Friends on Facebook like the design and music.

Pros

The different choices you can make with sound as well. The way I have full control on what is shown and the music.

Cons

Applying the text. It takes me about 20 minutes to get the text into the box. I would like to see more graphics for Accounting/Bookkeeping.

Review Source

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