# Justworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Justworks the right Human Resources solution for you? Explore 740 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/223913/Justworks/reviews

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Justworks

4.6 (740)

[View alternatives](https://www.capterra.com/p/223913/Justworks/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 2nd, 2026

# Reviews of Justworks

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

Intuitive and simple platform

98% positive reviews out of 204

Most reviewers describe ease of use as a major benefit, highlighting straightforward setup, clear organization, and user-friendly design that simplifies daily HR and timekeeping tasks.

Rachel S

Care Partner, 201 - 500 employees.

"What I like most about Justworks is how user-friendly and well-organized the platform is."

Frequent technical glitches

62% negative reviews out of 63

Most reviewers report recurring bugs, such as freezing, crashes, and login issues, which disrupt time tracking and require frequent app restarts.

Streamlined payroll management

96% positive reviews out of 74

Most reviewers find payroll features reliable, simplifying compliance, onboarding, and benefits while saving time and reducing administrative burdens.

Alexander Z

CRO, 2 - 10 employees.

"Justworks simplifies HR management, making it easier to handle payroll, benefits, and compliance all in one place."

Limited mobile functionality

36% negative reviews out of 58

Some users report mobile access issues, such as unreliable connectivity, reduced features compared to desktop, and challenges for those without smartphones.

Effortless site navigation

95% positive reviews out of 38

Most reviewers indicate navigation is intuitive, with clear layouts and easy access to essential information and features.

Inconsistent break tracking

59% negative reviews out of 37

Most reviewers describe problems with breaks and check-ins, including delays, accidental entries, and difficulties editing or verifying time records.

## Showing most helpful reviews

Showing 1-25 of 740 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Liam M.  
People Operations Manager  
Computer Software  
Used the software for: 6-12 months

### "The New Age of HR Administration (or lack thereof)"

July 22, 2019

5.0

From the educational experience during the sales discovery process to the assistance and round-the-clock availability of our account manager, during onboarding and implementation, I was insanely impressed by the account management capabilities of such a young team. Every JustWorks email is like a small monthly birthday gift where more often than not, they're rolling out a new feature or enhancement, potentially even one you recommended to the Product Team! It's the exact type of engagement you would hope for out of a company focused on propelling the employee experience with a highly adoptable product that will continue to grow into a large presence in this space.

Pros

The ease of implementation and administration and as the title assumes, the lack of need of direct oversight of the process. New hires are able to very quickly and simply understand the navigation of the tool and streamline themselves through 90% of the pre-employment paperwork without need from the admin. Just a simple user interface that allows you to intuitively find anything you need in regard to your daily life as an employee and really person within your organization.

Cons

Just some slight growth areas needed in terms of integrations and partners for them. As a young company, they have a bit to go before they can really offer the capabilities of a company such as ADP but what they offer in replacement of those makes it all worth it.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Insperity OrgPlus](https://www.capterra.com/p/115974/OrgPlus/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Reason for choosing Justworks

It really checked off a good amount of needs that we're currently and foresee facing in the next few years as we scale as a company. At 30 people, it provides a comprehensive service and platform which allows for a hands-off approach to HR and Payroll administration served up with a sexy and intuitive interface. We're approaching a new day in HR software and the freedom of time created simply by the employee onboarding features in JustWorks are enough to create the consideration to move off of these more archaic platforms.

Switched from

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Lack of account support Lack of direct support for the common employee (admin mediation) Cost savings (Salary based % to $ per seat) Unnavigable interface and overabundance of user portals Large portfolio of under/unutilized services and features

Review Source

Christopher H.  
COO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good Software, GREAT Benefits for SMB's"

July 29, 2020

5.0

Overall, Justworks has been one of the BEST decisions I have made in my capacity as COO of this company. My \[SENSITIVE CONTENT HIDDEN\] loves it, my employees love it, it saves me tons of time, and most gratifying of all, we've finally been able to offer affordable, quality health benefits to our team. Justworks is more expensive than some of their competitors, but we all know the old saying: "You get what you pay for."

Pros

Justworks has all the features you'd expect from a digital HR platform / PEO. They make managing employee compensation, benefits, and time off far easier. As the person who oversees the HR functions of our business, the platform has saved me (personally) dozens of hours in just the first six months. For our team, they've only had positive things to say about their experience using the platform. It's easy for them to access the information they need, enroll in benefits, log time, and request PTO. What impresses me even more is that the platform regularly sends out key information, resources, and HR guidance that is tailored to both employees and administrators. They serve as a resource, which is especially important at the time of writing this review (2020 COVID-19 Pandemic).

Cons

My complaints are minimal. Top of my list is I'd like them to have stronger reporting features for financials. While they do maintain great integrations with 3rd party accounting software (Xero, Quickbooks) and I can generate most of the reports I need in those platforms, I would like native support for running a myriad of different types of payroll reports. At the time of this review, it appears to be mostly limited to CSV data exports.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Gusto had good HR management tools and reporting, but lacked competitive benefits offerings. While this may not be an issue for larger companies that have better bargaining power when it comes to insurance, it did not work for our small team. To put it bluntly, the benefits packages on offer were pure garbage.

Review Source

VR

Verified Reviewer  
CEO  
Hospital & Health Care  
Used the software for: 1-2 years

### "Worst PEO ever"

October 1, 2020

1.0

They just suck and I suggest you to not to be misled by their sales pitch

Pros

Somewhat easier to use they put too much burden on the company.

Cons

Be aware of them, they don't pay the withheld taxes to IRS; Check their status of PEO on the IRS website Very unfriendly customer service - they act like a bunch of entitled officers

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

to get the benefits from PEO

Review Source

VR

Verified Reviewer  
Head of People Ops  
Internet  
Used the software for: 6-12 months

### "AMAZING HR/Payroll/Ben Admin (PEO) system for startups!"

July 29, 2020

5.0

Great software, great service, great value!

Pros

I love how easy to use the platform is for both admins & employees! The employee onboarding process takes 5 minutes. AMAZING.

Cons

I wish there was a dashboard view for reports that measured things like headcount, turnover, diversity etc

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Justworks

Great software, service, benefit plans!

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Access to better benefit plans (we are small startup)

Review Source

VR

Verified Reviewer  
VICE PRESIDENT  
Warehousing  
Used the software for: 1-2 years

### "Justworks Is Amazing "

November 7, 2019

5.0

Pros

What I truly like is the clarity on what we are being charged. I also enjoy how easy it is to use.

Cons

The only thing I don’t like is it doesn’t have time tracking abilities for hourly employees. We have to use an outside tracking software.

Switched from

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

ADP was super unclear on what we were being charged and it was hard to use

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: 2+ years

### "Love JustWorks"

July 29, 2020

5.0

Great product and great customer service.

Pros

Easy to set up, easy to manage, and easy for employees to manage their own information. The dashboard is great.

Cons

Missing some minor features like recurring payments, and exporting transactions to excel doesn't break them out which makes accounting more difficult.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[TriNet](https://www.capterra.com/p/192254/TriNet/)

Reason for choosing Justworks

Great product, low cost, and hands-on customer service. Can't beat it.

Review Source

Diana S.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to Use & Saves tons of time for a business owner!"

September 27, 2019

5.0

Overall very positive. Started with Justworks with my first hire and it made it a breeze, plan on continue using Justworks as company continues to grow.

Pros

Website interface is easy to use, streamlined. I like the Quickbooks Online integration I like the easy of comparing Health insurance and other benefits plans during selection and enrollment periods Payroll & PTO calendar sync with Outlook is a small touch but is SUPER useful

Cons

I only docked one star because there isn't really an easy way to contact customer service by phone. Things are funneled to live chat or email first. However, live chat seems responsive and I've had only good customer service experiences.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[TriNet](https://www.capterra.com/p/192254/TriNet/)

Reason for choosing Justworks

Justworks seemed way more willing to work with smaller sized companies under 5 employees, which is where we are at. Also their billing was completely transparent. Very happy with my decision.

Review Source

SS

Shontel S.  
Customer service support  
Retail  
Used the software for: 1-2 years

### "Great and simple to use "

June 2, 2025

5.0

It was good for us to use for all employees. From salaried to actual time managed employees like CRM, LOGISITICS, WAREHOUSE MAINTENANCE, ETC.

Pros

Easy platform to use , was Able to use this product at a small family business I was working for. Easy to fix mistakes .

Cons

It can be a. It automated so glitches will happen. However they can be resolved fairly quickly. Color scheme is plain.

Review Source

KK

Karan K.  
Senior Accountant  
Accounting  
Used the software for: 6-12 months

### "Fantastic Product"

February 7, 2025

4.0

Overall product is Amazing i would love to recommend this to others

Pros

Best product for startups and multi state operations who needs advanced benefits and features and low pricing

Cons

Only thing i don't like about it is that for large companies and organization who needs to work for number of people its not worth it.

Review Source

AZ

Alexander Z.  
CRO  
Media Production  
Used the software for: Less than 6 months

### "Comprehensive HR Solution for Small Businesses"

February 5, 2025

5.0

Overall, Justworks has been a valuable tool for managing HR needs.

Pros

Justworks simplifies HR management, making it easier to handle payroll, benefits, and compliance all in one place. Great platform!

Cons

The pricing can be on the higher end, expensive!

Review Source

JP

Josh P.  
Director of Business Development  
Education Management  
Used the software for: 2+ years

### "Boomr is Amazing!"

November 11, 2019

5.0

I love the chat option with Boomr, so many of my difficult questions have been answered with a simple chat. \[SENSITIVE CONTENT HIDDEN\] has been amazing and extremely responsive to all my questions, even if the answer isn't the direction I hoped it would be.

Pros

I love the time tracking features with the app. We recently started using the Time Off Requests and it has helped us to track our time off requests more efficiently as well as effectively. We love the ability to track lengths of lunches and being able to see the "approaching overtime" tracker on the desktop version.

Cons

1 thing that I wish the software did was able us to track "unpaid time off". I understand the reasons it doesn't but if we had this ability it would eliminate our need to use a secondary software to process all time off requests. As it stand right now, we still have 2 different time allocation systems we have to use in order to show all of our needs.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Justworks

The ability to download the app on different devices and the simplicity of the app itself.

Review Source

BA

Benjamin A.  
COO  
Consumer Services  
Used the software for: Less than 6 months

### "Perfect PEO Solution "

February 28, 2020

5.0

I scouted HRIS and PEOs and landed on JustWorks after some recommendations from other start ups. I am so glad we went with JW and am an evangelist to what they're doing. Easy to use, implement and their support is exactly what we needed. HIGHLY RECOMMEND.

Pros

Transparency around all pricing and fees, no hidden costs or surprises, ease of sales process, onboarding was seamless and well organized, full support during signing up, onboarding and sustained ops. Customer service 24/7 across multiple channels monitored by humans has been HUGE. The software is easy to use as an admin and user. The HR tools have been very helpful. We had very early unique employee circumstances and JustWorks support helped guide is successfully through these events and added huge value to my employees and the company.

Cons

Software constantly being upgraded - which is great. They take feedback from users and implement quickly. Member benefits being added frequently. No complaints here!

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[TriNet](https://www.capterra.com/p/192254/TriNet/)

Reason for choosing Justworks

Pricing transparency, full suite of "big company benefits" for our small company, customer service, ease of onboarding and overall attitude and vibes.

Switched from

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

More robust platform, better customer service, upgraded to PEO for employer of record reasons + health benefits.

Review Source

EE

Evan E.  
CEO  
Internet  
Used the software for: 1-2 years

### "Justworks for a Series A tech startup"

February 27, 2020

5.0

We've used Gusto before, which was also good, but found Justworks to be more affordable and useful at the point that we started adding benefits instead of just payroll.

Pros

24/7 live support via Slack is a game changer that I wish every provider would offer. Software itself is very easy to use and setup, benefits are extensive so you can really customize to your team's needs. So much just happens on its own without my involvement which is great.

Cons

Not much functionality around contractors, and can't handle international contractors at all I believe, so we have to use other solutions here. Also no way to schedule recurring reimbursements for benefits that aren't part of the ones they offer already (like if you want to reimburse for a monthly gym membership that isn't ClassPass).

Alternatives considered

[Rippling](https://www.capterra.com/p/172127/Rippling/)

Reason for choosing Justworks

Founder reviews for Rippling had some nightmare stories.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

When we were adding benefits Justworks was more cost effective and they came recommended by other founders I know.

Review Source

RW

Robert W.  
VP of Operations & Technology  
Marketing and Advertising  
Used the software for: 1-2 years

### "Straightforward Dashboard with Excellent Support"

February 27, 2020

4.0

Overall my experience with JustWorks has been a positive one. Their support team are easy to access and answer questions quickly.

Pros

Employee and contractor management solutions are super easy and straightforward. Benefits solution, including the Time Off options, are also easy to use and administer. Employees love the simple dashboard used for accessing review docs, submitting time off requests, and accessing contractor contacts.

Cons

Wish vendors were treated like contractors, with the ability to store documents associated with vendors and add them to company directory.

Reason for choosing Justworks

n/a

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

We need the PEO features including payroll/1099 payments and the power of larger group getting more competitive insurance premiums.

Review Source

SG

Sandy G.  
Executive Director  
Consumer Services  
Used the software for: Less than 6 months

### "Incredibly intuitive for the entire team"

April 7, 2020

5.0

Pros

The transition to Boomr was incredibly easy. The customer support team is fantastic and they are incredibly responsive and willing to find a resolution to any issues we have. All of my staff find it simple and intuitive to use and it's made our payroll and invoicing so much easier.

Cons

When we signed up for Boomr we were told that a scheduling component would be added in the first quarter of 2020. There have been issues with that and now the message it will likely be released in the third quarter of 2020. While we didn't sign on specifically for scheduling, it would help us streamline our system and reduce redundancy.

Switched from

[CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)

CareSmartz is really designed for the healthcare industry. While we provide in-home care and were assured that the product would meet all of our needs, it was complicated and incredibly time consuming. There were so many features that we had to bypass in order to utilize the things we needed. The customer service team promised us things they could not deliver and when asked about them they became defensive and rude.

Review Source

LL

Lari L.  
Pilot  
Airlines/Aviation  
Used the software for: I used a free trial

### "It just works "

February 2, 2025

5.0

Pros

Ease of use. Smooth and efficiciently designed

Cons

Nothing comes to mind, it seems to work properly

Review Source

AK

Alina K.  
People and Talent Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Solid PEO for small & growing companies"

August 14, 2024

4.0

Pros

The interface is for the most part intuitive and their customer support team is usually very helpful and if they don't have the answers I need, then they will get back to me with something after taking some time to figure it out. Justworks makes pay, benefits and some areas of compliance very easy to manage.

Cons

Some parts of JW administration is not customizable, which can be an obstacle when trying to implement a strategy for our team that's not completely in line with the Justworks standard/default.

Review Source

MGC

MAria GRAzia C.  
HR and Finance Manager  
Legal Services  
Used the software for: Less than 6 months

### "Justworks review."

November 7, 2019

4.0

Our reps. have been wonderful., easy tp reach, work hard to get our problems resolved in a short space of time. I have a million questions all the time am they are very patient and helpful. The reporting system needs work, the outside 401k need more integration and Wage works needs to be set up with better integration and more information. IT is impossible getting an answer to a question. Their serve needs to be updated wot link with yours.

Pros

I love the user-friendliness of this software. I love the panels and clarity of the pages, the dashboard and the size of the font and that I can see in the side panels a directory of what I can choose. When I can't find something, I can open these windows and usually find what I am looking for another lead to it. I like the breakdown of all fees and workers comp etc and I love that I can see itemized lists when I check the invoicing, where as ADP had a lump sum, hidden fees and no real list of costs. Justworks seems to be much more transparent

Cons

The 401K reporting is not informative enough to be consistent with my admin needs for our plan outside of Justworks.Generally the 401 Administration is not as user friendly and making changes to payroll and 401 deferrals has proven to be more complex and less user friendly. I was not able to adjust my colleagues 401 after she was placed on Paid Family Leave. ITR was more complicated and assistances was required as there was not a real way to know what was needed in order to set up this alternate payment while PFL was being utilized. Also the Wageworkers benefits system is also not integrated well. IT is a problem on their end. Their service has been really inconsistent, however JW helped us hand their inadequacies.

Reason for choosing Justworks

Justworks had made several attempts to reach me and offer comparative information. They were very friendly not aggressive and did not pester me. I reached out to you regarding a questions about 401K and I found the representative, even though we were not a client at the time, very informative, knowledgeable and she offered me advise and gave suggestions on 2 things. Her suggestions were very helpful and helped us choose a 401 K plan . I asked for pricing 3 times and all 3 times it was given with no judgement or aggressive follow up. I like that relaxed way of being helpful and offering a service without bugging you. So I suggested this option to my boss. H

Review Source

RA

Rids A.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Justworks is simple, easy to use, perfect price point and their support is just stellar - 7 stars! "

July 29, 2020

5.0

The benefits packages offered by them are fantastic - especially for a small business like ours. BTW - I love their team - from the sales person I talked to initially to everyone else. Also every single time - and I mean every single time - I have had to contact them for support on any subject - payroll, PPP, benefits, etc - the agent I communicate with knew everything there was to know about how to help me and got the problems addressed without any fuss. They go over and above to make sure things are taken care of properly. Did I say "I love their team" ?

Pros

The platform is super simple to use, Justworks has thought of all the common things someone managing HR would need to do and made the features available in a logical fashion. The worflows to setup new employees, or setup payments, etc are super intuitive with the right "help" easily accesible right next to the field you might have a question about.

Cons

I haven't thought of anything I have missed in the software. Maybe we are a small organization and don't have complicated scenarios to address.

Reason for choosing Justworks

Actually I was impressed that a single sales person handled everything - including benefits - health insurance, 401K etc. All others (ADP & Paychex) I had to talk to three different people for sales - which was too much work just to understand what they offer and what price. I felt more confident about Justworks' ability to support me longer term based on this interaction. Also, I liked the fact that they demoed the product and showed me how I would manage my payroll etc. ADP, Paychex just said "yes we also have a single platform" but they treated the sales cycle as a traditional "payroll" and benefits provider ... For a SMB with a single person working full time and managing the company - I just didn't want to work with a provider who would create a lot of work for me. Justworks won the assessment hands-down. Their pricing was also very attractive - comparable to others (though I never got to a point where I saw the full pricing with Paychex and ADP).

Review Source

KS

Karen S.  
HR Manager  
Computer Software  
Used the software for: Less than 6 months

### "JustWorks is amazing!!! "

September 11, 2020

5.0

Our former payroll/benefits system was clunky, extremely manual, hard to use, and the customer serviced wasn't amazing. JustWorks literally has made our lives so much easier.

Pros

\- The overall ease of use is just amazing. You can tell it was built by someone that was focused on the user experience! It's easy to use for admins and employees. - Enrolling and viewing benefits is so clear and easy. Again, same theme, easy to understand and easy to use! - Customer service!!! The slack channel is amazing. Everyone I've ever talked to is incredibly helpful and knowledgeable! Our account manager is also incredible. Being able to have your questions answered in minutes vs days is the best thing and it's made our lives so much easier. - The payroll process is so simple it's almost hard to believe. Everything is automated so your payroll people don't have to spend hours redoing the same process every other week. - Onboarding process for new hires is amazing!! It's so easy and makes it a simple process for the new hire and the employer.

Cons

It doesn't integrate with our 401(k) but we use a smaller company for our 401(k) and it's so easy to set it up a manual deduction. Not really a con in my opinion.

Reason for choosing Justworks

JustWorks customer service, ease of use, benefits and payroll process were all the reasons we chose JustWorks. If you are a small or even large business, JustWorks is the way to go. We are so thrilled with JustWorks and our experience with them has been nothing but amazing. It feels corny being so excited about a payroll/benefits software but it's so easy to use and a seamless process it's hard not to!!!

Review Source

AD

Amanda D.  
Operations Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Justworks for Nonprofits"

April 22, 2022

5.0

Overall, Justworks provides a user-friendly interface and excellent customer support. Configuring settings and compliance on the back-end has proven to be a bit difficult for administrators and HR managers; however, it does provide a positive experience for front-end users.

Pros

Justworks is extremely user friendly on the front-facing end. It is easy to navigate, enter information, update user accounts, and access important records.

Cons

There are several features on the back-end that could be improved, specifically with payroll tracking for contractors and employees. Due to how Justworks calculates annual payroll on the back-end, it is very difficult to get an accurate report of the actual amounts paid out to contractors and employees. Improved reporting on the back-end financials would be very helpful for financial procedures, especially as a nonprofit subject to an annual audit.

Review Source

II

Imam I.  
HR Manager  
Real Estate  
Used the software for: 1-2 years

### "Why Justworks Is The Real Deal"

June 4, 2024

4.0

Pros

It comes with amazing time tracking features Payroll reporting is easy with Justworks Payroll management is also great and very helpful

Cons

No issues with Justworks. No feature has failed.

Review Source

VR

Verified Reviewer  
Program Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Perfect PEO for a small nonproft"

March 17, 2020

5.0

It's a huge time-saver, and enables us to offer more benefits than otherwise possible.

Pros

It has enabled us to offer so many more benefits than previously, at a price that is much more reasonable than any previously existing PEO. It's great that it is all on a single platform, and the customer support has been very responsive.

Cons

The integration with QuickBooks online is not amazing. They need to continue to update the site for better usability, especially their reporting section. I would like more offerings and features.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[TriNet](https://www.capterra.com/p/192254/TriNet/)

Reason for choosing Justworks

Pricing and features.

Review Source

Lauren G.  
Manager of People Operations & Employee Experience  
Consumer Goods  
Used the software for: Less than 6 months

### "Absolutely love Justworks"

September 26, 2018

5.0

Justworks has saved us from an incredibly outdated software which is an absolute behemoth and hard to use. Justworks makes me more efficient, reduces questions from employees and makes me feel confident that if I don't have the answer they definitely will. I would highly recommend making the switch.

Pros

Justworks is amazing. We have been onboarding them as we transition from TriNet and I could not be happier. They have answered every question--whether big or small. They have an amazing support team. I also was able to talk to someone from their HR support team, and they are super knowledgeable but also very nice and engaging without being dry. I feel like I am in great hands as we make this switch. The UI is also excellent and employees love how easy it is to use.

Cons

There are some minor glitches here and there that I will notice (i.e. display issues etc.), but the minute I tell them they get it fixed by EOD. I appreciate the swiftness in which they deal with problems.

Review Source

JR

Jessica R.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Super easy to use!"

April 13, 2022

5.0

My employees find it easy to use. I find it easy to monitor and manage time keeping.

Pros

JustWorks is a very easy to use, efficient and accurate time tracking system.

Cons

I do not like that I can not update the time until the employee has clocked out for the day (for instance if they forget to clock in and then clock in later- I can not make updates until end of day clock out)

Review Source

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