# Justworks Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Justworks Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/223913/Justworks --- # Justworks Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Justworks ## What is Justworks? Justworks is your go-to partner for payroll, HR, compliance, and benefits. Small business owners and their employees get access to a suite of products that offer big-company benefits, automated payroll, get compliance support, and HR tools all in one place. The Justworks platform allows employers to focus on what matters most: growing their business and taking care of their team. ## What is Justworks used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 740 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Pros & cons Intuitive and simple platform Streamlined payroll management Frequent technical glitches Limited mobile functionality Starting price $79 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Direct Deposit Payroll / 2026 - Onboarding / 2026 - Payroll / 2026 - PEO / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... - Benefits Administration / 2026 - Onboarding / 2026 - Payroll / 2026 - Time Tracking / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Justworks?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.justworks.com?utm_medium=affiliate&utm_campaign=fy27_alwayson_performance_marketing&utm_source=g2dm&utm_id=A0XPK0&name=Justworks) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Justworks 4.6 (740) VS. [4.9 (4,277)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price $79 Per User, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (723) Ease Of Use 4.8 (4,277) Value For Money 4.5 (465) Value For Money 4.7 (3,927) Customer Service 4.5 (649) Customer Service 4.7 (4,029) ## Justworks alternatives Highest Rated [4.9 (4,793)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,844)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,962)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (4,209)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/223913/Justworks/alternatives/) ## FAQs about Justworks Overview ### What problems does Justworks solve? Justworks solves time-consuming payroll, benefits, onboarding, and compliance work by putting tax filings, employee documents, PTO, and benefits enrollment in one intuitive system. Small businesses, startups, remote teams, and HR or finance admins benefit most by reducing manual errors, avoiding multistate compliance headaches, and giving employees self-service access to pay and benefits. Answer based on 394 reviews Overview ### Which roles and teams benefit most from Justworks? Justworks benefits business owners, CEOs, presidents, and other executives who need centralized payroll, benefits, and compliance support without building large internal HR teams. Office managers, HR managers, and operations leaders use it to onboard employees, manage time off, handle payroll administration, and keep everyday people operations organized. Answer based on 653 reviews Overview ### What company size and industries is Justworks built for? Justworks is built for small businesses, which make up 91% of reviewers, and it is used most in computer software at 10%. It also serves mid-size businesses, aligned with its payroll, benefits, and healthcare focus, with additional use across marketing and advertising and information technology and services, each at 6%. Answer based on 740 reviews Features and Usability ### What are the key features of Justworks? Justworks includes core HR and payroll features like payroll management, employee onboarding, employee self service, and time tracking with clock in/out. Differentiating features include benefits administration, compliance management, tax filing support, and integrations with tools like QuickBooks, BambooHR, and calendar apps for smaller teams. Answer based on 222 reviews Pricing ### How much does it cost and what fees or limitations are included? Justworks starts at $8/user/month for Payroll Only, with PEO Basic at 79, PEO Plus at 124, and EOR at 599 per user monthly. Reviewers often call pricing transparent with no hidden costs, but some small teams say per-employee fees feel high, especially when benefits, healthcare renewals, or 401(k) employee fees add up. Answer based on 61 reviews Integrations ### Which third-party tools and platforms does Justworks integrate with? Justworks integrates with 10 third-party tools, including Slack and QuickBooks Online from reviewer mentions, plus HR, finance, and accounting platforms such as Greenhouse, Lever, JazzHR, NetSuite, Xero, and Sage Intacct. The catalog also includes tools like Brex, Ramp, 15Five, Culture Amp, and Vanta. Answer based on 86 reviews Getting Started and Support ### How easy is it to onboard and train a team on Justworks? Justworks is generally quick to onboard for employees and managers, with an intuitive interface that often requires little formal training. It offers live online sessions, webinars, documentation, and videos. Admins handling reports or setup may need more time, while some teams say additional tutorials would help less experienced users. Answer based on 14 reviews Getting Started and Support ### What customer support options does Justworks offer, and how do users rate the experience? Justworks offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, knowledgeable, and easy to reach, especially through chat and phone, though some report occasional delays, inconsistent follow-through, and difficulty getting timely help on more complex issues. Answer based on 147 reviews Clocking in and out ### How well does Justworks handle clocking in and out? Justworks makes daily clock-ins and clock-outs simple for many small business teams, especially on mobile devices and shared tablets. It supports location-based time tracking and manager edits for missed punches, but some employees run into GPS, syncing, or connectivity issues that can delay punches or complicate break tracking. Answer based on 149 reviews ## Who uses Justworks? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 119 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 119 reviews Administrative 20% Administrative 20% Human Resources 12% Marketing 12% Sales & Business Development 12% Others 44% Top industries Based on 119 reviews Computer Software 39% Information Technology and Services 17% Marketing and Advertising 17% Non-Profit Organization Management 15% Other 12% ## Pros and Cons Intuitive and simple platform 98% positive reviews out of 204 Most reviewers describe ease of use as a major benefit, highlighting straightforward setup, clear organization, and user-friendly design that simplifies daily HR and timekeeping tasks. Rachel S Care Partner, 201 - 500 employees. "What I like most about Justworks is how user-friendly and well-organized the platform is." Frequent technical glitches 62% negative reviews out of 63 Most reviewers report recurring bugs, such as freezing, crashes, and login issues, which disrupt time tracking and require frequent app restarts. Streamlined payroll management 96% positive reviews out of 74 Most reviewers find payroll features reliable, simplifying compliance, onboarding, and benefits while saving time and reducing administrative burdens. Alexander Z CRO, 2 - 10 employees. "Justworks simplifies HR management, making it easier to handle payroll, benefits, and compliance all in one place." Limited mobile functionality 36% negative reviews out of 58 Some users report mobile access issues, such as unreliable connectivity, reduced features compared to desktop, and challenges for those without smartphones. Effortless site navigation 95% positive reviews out of 38 Most reviewers indicate navigation is intuitive, with clear layouts and easy access to essential information and features. Inconsistent break tracking 59% negative reviews out of 37 Most reviewers describe problems with breaks and check-ins, including delays, accidental entries, and difficulties editing or verifying time records. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payroll Management 4.7 (31) 83.87% of 31 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Employee Database 4.6 (23) 56.52% of 23 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Self Service Portal 4.8 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Benefits Management 4.5 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Record employee's benefit plans and selections throughout career progression Direct Deposit 4.9 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Digitally deposit correct payroll amounts into individual employee's bank accounts Time Off Management 4.7 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests Justworks 101 features Track 401(k) participant contributions and employer match Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage the process of evaluating documents or requests submitted for approval Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Delegate benefits administration to third party vendors Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Track billable hours and/or non-billable expenses for work performed Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Private online space that lets businesses securely share documents and provide information access to clients Track employees' arrival and departure timings for payroll purposes Manage mandated benefit continuation for employees who no longer work for the company for a limited time period Tracking, calculating, and paying commissions and earnings to employees Manages compensation such as salary, bonus, and benefits processes, aligning with policies Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Determine what amounts employees should contribute towards their benefits from each paycheck Digitally deposit correct payroll amounts into individual employee's bank accounts Set up and manage short and/or long term disability insurance benefits Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digital forms that are shared and accessed online Digitally sign online documents Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks Electronic storage of staff/employee contact information and job status in a centralized repository Create and share a new employee handbook with helpful information Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Plan, pay and track business related expenses. Monitor and record expenses such as purchases or charges incurred Track employee time off under the family and medical leave act (FMLA) Software specialized for accountants and accounting firms Compatible with mobile devices Designed for professional employer organizations or administrative services organizations. Designed for small businesses Set up and manage health insurance benefits for employees Compliant with HIPAA, which sets standards for sensitive patient data protection Automates core HR functions such as talent management, employee evaluation and learning management Set up and manage health savings and flexible spending accounts for your employees Facilitate training materials that help employees grow and progress in their positions Manage and track employee attendance Set up and manage life insurance benefits for your employees Access software remotely via mobile devices Access the system via a mobile application Pay employees in multiple countries using correct currencies and correct tax deduction amounts Pay employees in multiple states with correct tax deduction amounts in each Different tiers of pricing and billing for different employees and situations Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Track employee and task times without internet connection Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Select benefits and provide information needed to participate in a benefit via an online portal Track employee and task times using internet connection Create orientation programs for new employees or students Manage and record overtime hours for hourly employees Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Create, manage, and track policies and procedures within an organization Measure time to completion or hours worked for projects System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set up and manage retirement benefits for your employees Online portal through which end users can access the system, manage tasks, or obtain information Track and manage sick leave time Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. Create, manage and track all task activities and progression Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Implementation of various strategies to manage tax obligations via planning and maintaining compliance Organizing a group of people to accomplish a task Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages SaaS, web-based, online deployment A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.4 (519) 4.4 Based on 519 reviews ## Pricing Value for money 4.5 (465) [View pricing plan details](https://www.capterra.com/p/223913/Justworks/pricing/) PEO Basic $79.00 Per User,Per Month It includes: - 24/7 Support - Employer Payroll Tax Filings - Employment Practices Liability Insurance - Harassment Prevention & Inclusion Trainings - HR Consulting - Off-Cycle Payments - Online Employee Onboarding and PTO Management - Payroll for Salaried & Hourly Employees - Unemployment Insurance Filings - Vendor & Contractor Payments - W-2 & 1099 Filings - Payroll - Employer Payroll Tax Filings and W-2 & 1099 Filings PEO Plus (Access to Medical, Dental, Vision) $124.00 Per User,Per Month It includes: - COBRA Administration - Employer Payroll Tax Filings and W-2 & 1099 Filings - Health Advocacy Services - Off-Cycle Payments - One Medical (Where Available) - Payroll for Salaried & Hourly Employees - Vendor & Contractor Payments Payroll Only $8.00 Per User,Per Month It includes: - Employer Payroll Tax Filings - Off-Cycle Payments - Payroll for Salaried & Hourly Employees - Vendor & Contractor Payments - Payroll - Employer Payroll Tax Filings and W-2 & 1099 Filings - Tip Support - Time Tracking - HR Consulting - W-2 & 1099 Filings EOR $599.00 Per User,Per Month It includes: - Global Hiring - Global HR Support - Global Compliance Support Value for money 4.5 (465) 4.5 Based on 465 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ 15Five](https://www.capterra.com/p/140437/15Five/)[ Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Lever](https://www.capterra.com/p/142452/Lever/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (649) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (649) 4.5 Based on 649 reviews ## User reviews Overall rating 4.6 Based on 740 reviews Filter by rating 5(497) 4(191) 3(40) 2(6) 1(6) Mentioned topic Sorted by most recent AU Anonymous User Account Development Manager Computer Software ### "Great administrative platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 27, 2026 Justworks has been an easy to use platform for all of my HR and administrative needs related to insurance and payroll. Pros Justworks is a simple to use platform that contains all the information I need as a employee related to payroll, insurance and other administrative features related to my job. Cons Troubleshooting or getting support can be difficult at times, and the response time can take a while. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tomoya K. Sales Associate Luxury Goods & Jewelry ### "Justworks work!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 27, 2026 My overall experience with Justworks was positive! I love the convenience of viewing my paycheck as well as other work related information. Pros I love the security aspect of justworks. It allowed me to feel confident using the platform knowing that my information is safe. Cons It takes a little while to learn all of the features of justworks which is not a negative, it's a good platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rachel S. Care Partner Hospital & Health Care ### "Simple, Streamlined, and Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2025 Overall, my experience with Justworks has been positive. The platform does a great job of simplifying payroll, benefits, and HR processes, which makes day-to-day tasks much easier to manage. It’s intuitive to use and helps reduce a lot of the stress that can come with HR administration. While there are a few limitations around flexibility and pricing, the convenience and reliability of the platform make it a solid choice, especially for growing teams. Pros What I like most about Justworks is how user-friendly and well-organized the platform is. It makes payroll, benefits, and HR tasks feel straightforward rather than overwhelming. The interface is clean and intuitive, so it’s easy to find what you need without digging through multiple menus. I also appreciate the transparency around benefits and payroll details, which helps build trust and clarity. Overall, Justworks simplifies complex HR processes and saves a significant amount of time, especially for growing teams. Cons At times, the platform can feel a little less flexible if you need something very specific or customized. Some changes require reaching out to support instead of being able to adjust things on your own, which can slow things down slightly. Pricing may also feel a bit high for smaller teams, especially if you’re not using every feature available. Overall, these aren’t dealbreakers, but they’re worth noting. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We switched from ADP to Justworks because we needed something that felt easier to use and better aligned with how our small team works. With ADP, things sometimes felt overly complicated or buried in menus, and it took extra time to get basic tasks done. Justworks has a cleaner, more intuitive interface and consolidates payroll, benefits, and HR in a way that feels simpler to manage day to day. For us, that clarity and convenience made the switch worthwhile. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Alisha S. Assistant PM Education Management ### "Easy UI/UX and organized" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 17, 2025 It has been easy. They do the security check (sending a one-time password) every time I log in on my phone, which is helpful and I appreciate it, but I wish it would remember that it's the same device. Pros Information isn't clustered. With other such platforms, there are so many options that make it confusing. Justworks is pretty limited with the information that our company stores. Cons I think the information can be organized better. There is different information stored under different headings that are too similar; this is more evident on the app versus the web interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User head of people Public Relations and Communications ### "Great choice for small to midsize businesses seeking a reliable, streamlined HR and payroll solution." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 19, 2025 Easy to use, great to manage HR for smaller teams. We used it for our team based in the US and made the employee management process easier. Pros User-friendly interface: intuitive, clean platform that's easy for both admins and employees to use. Also great support team. Cons Lacks robust features needed for larger, multinational organisations- but great for managing smaller teams. Limited integrations: fewer third-party software integrations compared to more established HR platforms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Shontel S. Customer service support Retail ### "Great and simple to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2025 It was good for us to use for all employees. From salaried to actual time managed employees like CRM, LOGISITICS, WAREHOUSE MAINTENANCE, ETC. Pros Easy platform to use , was Able to use this product at a small family business I was working for. Easy to fix mistakes . Cons It can be a. It automated so glitches will happen. However they can be resolved fairly quickly. Color scheme is plain. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Janne L. Finance and Commerce Leisure, Travel & Tourism ### "Compliance and Organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2025 It streamlines human resources processes, making each process more agile and thus achieving more useful performance. It reduces the error rate in payrolls by having clearer information gathered on a single platform. Pros It's a very modern software that provides organization and compliance support for human resources services, making everything easier to manage, such as hiring, onboarding, and paying very accurately. It has the right tools to help maintain a more streamlined workflow and ensure compliance with all administrative procedures. Cons I don't really dislike it at all because all its tools work perfectly without errors or slow loading times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Enterprise Account Executive Computer Software ### "Great solution & folks behind it" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 Overall great, and I would absolutely recommend to anyone. Easy to use solution, has everything a small business could need, and fantastic support. Pros Easy to use and despite us being a really small company, we received really great support across all the various teams we interacted with: tax, benefits, health, sales, success, support, etc. White glove service and a very straightforward product. Cons I don't think there is anything I like least about Justworks. Previously they didn't offer global employee support, and once they added it we couldn't move to it because there weren't great local health plan options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Brandon M. Owner Accounting ### "Definitely recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 6, 2025 Great experience overall with JustWorks, just as the name says, it JustWorks. Pros The interface is clean and easy to use, it's intuitive and self explanatory for everyone. Cons The only issue I had is the pricing is kind of high for small businesses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Carlotta S. Sr. Escrow Specialist Information Technology and Services ### "Justworks.... Just Works!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 12, 2025 My experience was somewhat above average. I did not incur very many issues when using Justworks. Pros I like that Justworks offers multiple different methods to track your work hours. I am in favor of the added layer of security with the 2-step verification. Cons Justworks can become confusing with submitting time-off requests, ensuring paid holiday hours are included when necessary, and managers editing errors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/223913/Justworks/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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