# Page 14 | Justworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Justworks the right Human Resources solution for you? Explore 739 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/223913/Justworks/reviews

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Justworks

4.6 (739)

[View alternatives](https://www.capterra.com/p/223913/Justworks/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 8th, 2026

# Page 14 - Reviews of Justworks

## Showing most helpful reviews

Showing 326-350 of 739 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LJ

Linda J.  
Finance Director  
  
Used the software for:

### "Great when works, but very frustrating when it doesn't"

May 16, 2016

2.0

When I can get on the app it works great. I have experienced numerous time of not being able to clock in to the app because the app says it cannot determine my location even though my smart phone has the location finder on. It happened again this morning and I had been using mapquest with my location on the whole way into my meeting. When I cannot get on I either have to stand around 5 to 10 minutes trying to connect to get access (which I didn't have the luxury of doing since I was attending a meeting this morning) or notify my supervisor that I cannot clock in but am there. This is extremely frustrating to me. When it happen at my office, I have tried to access it from my desk computer but it will not let me clock in from it only the app, so I either miss clocking in for several hours or waste time in which I could be working to wait for it to connect. This also means that the time I waste trying to connect have to be added onto the end of my day or I have to cut my lunch time short to make up for them.

Review Source

CF

Carlos F.  
Project Manager  
Computer Software  
Used the software for: 6-12 months

### "Easy to use in movile devise"

September 28, 2017

4.0

Track location

Pros

If you have descipline it is helpfully app, but the good things is that you can see the track in you work.

Cons

GPS is sometimes lost went you have a travel, in car they never catch the signal. Is good idea is the sofware have a favorite location.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "Boomr is the Best"

May 24, 2016

5.0

I love to use Boomr for my job. Getting into work, I open the app, click check in, then I cliick the location. It is simple as that and I am then checked in. It is the best method to log into work and I am pleased with innovation. It keeps your shifts on record and also lets you pause your shift. Thank you Boomr for the creative invention. The old way of using a pen and paper has been changed.

Pros

The pros are the ease of use, shift tracking, taking a pause, and signing in and out.

Cons

The cons are that it can log you out once in a while.

Review Source

JW

Jeanne W.  
financial operations  
  
Used the software for: 6-12 months

### "I like how it keeps track of how my hours are down or up from the week before."

September 27, 2017

5.0

Pros

I like how it tracks hours to the minute and tells me the percentage I am over or under the amount of hours I worked the week previously.

Cons

The cons are that it doesn't function if our wifi goes down at work. Our company uses it as a time clock at work.

Review Source

NB

Nate B.  
Senior Management Training Specialist  
Restaurants  
Used the software for: 1-2 years

### "Use for tracking hours for Managers"

May 23, 2016

5.0

We use Boomr to track the hours of the the managers who are in training while they do their training at our Restaurant Support Center (company headquarters).

Pros

The simplicity of the app is very friendly.

Cons

Occasionally the location services option has malfunctioned, and i wish that there was an administrater right to override.

Review Source

JM

Joseph M.  
Field Tech  
  
Used the software for: 6-12 months

### "Fast, convient, self sufficient, reliable and easy to circumnavigate."

November 16, 2017

5.0

Pros

The ease of use, being able to edit hours logged in, being about to use it at your own leisure. Most of all, very easy to use.

Cons

Not readily having your location populate in the GPS area. It can be disappointing if you're trying to log in on time.

Review Source

AL

Angelica L.  
Human Resources  
Human Resources  
Used the software for: 2+ years

### "Boomr"

September 26, 2018

5.0

There's so much more to Boomr then tracking time. You have the ability to do invoices, run reports and much more.

Pros

Great way to keep track of employees hours and work without time stamp cards.

Cons

The fact that you can't download an invoice without WinZip. Being able to download a PDF would be much more convenient.

Review Source

VR

Verified Reviewer  
Staff Scientist  
Civil Engineering  
Used the software for: Less than 6 months

### "Solid timekeeping application"

May 24, 2016

5.0

I use this application to keep track of my hours when working for my company. I am required to use it by the company, however, I have found that it is a fairly reliable application that has never bugged out on me and is quick to use and learn.

Pros

It is a simple app to use and allows quick switching of location when you check in.

Cons

It doesn't work without internet and there's no option to switch to a different location (you must check out and re-check in).

Review Source

JB

Jeffrey B.  
IT Director  
  
Used the software for: 6-12 months

### "Works well"

May 14, 2018

5.0

Pros

Easy to administer and easy web interface for employees. Reports are nice. Works as advertised in every way.

Cons

There is nothing that I dislike. I do think a tiered pricing structure that makes it cheaper for smaller companies would make sense.

Review Source

ET

Erin T.  
Operations Director  
  
Used the software for: 6-12 months

### "satisfactory"

May 14, 2018

4.0

Pros

ease of logging hours, I can easily track my hours from week to week, can track by the minute rather than just rounding to the half hour

Cons

the times do not change when I input my exact time - for instance, I will say 3:35 but it stays at 3:00

Review Source

SN

S N.  
  
  
Used the software for: 1-2 years

### "Boomr user"

May 23, 2016

5.0

I started to use Boomr app about a year ago and it is very easy and well organized what makes working in fashion startup company with more fun! We so glad Boomr software met our expectations!

Pros

I can access my time tracking and earnings anytime from any place

Cons

Would like to get notified when I'm checked in more than 8 hour

Review Source

KS

Kathy S.  
Partner  
Accounting  
Used the software for: 1-2 years

### "Justworks is great"

November 7, 2019

5.0

Savings on health insurance and ease of use

Pros

Ease of use and common sense functionality

Cons

Nothing comes to mind that I did not like

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Justworks

Cost, user friendly, customer service

Switched from

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Cost and ADP was not user friendly

Review Source

JS

Jennifer S.  
Radiology Technologist  
Medical Practice  
Used the software for: 1-2 years

### "Great"

June 3, 2016

5.0

Checking in and checking out is easy with Boomr. I love being able to check in from my phone. I can be anywhere in the building. It's easy to track my hours worked.

Pros

Checking in and out on my phone makes tracking my time easy

Cons

Sometimes Boomr tells me I am too far away to check in, even though I am in the building

Review Source

AC

Athrun C.  
Life Coach  
  
Used the software for: 6-12 months

### "It's great."

September 28, 2017

5.0

Pros

Easy to use. Straightforward. I enjoy how it shows how much money I make each day I work. The layout it also nice.

Cons

I can't edit my own time. Wish that it used vacation and sick time. However overall I have not had any problems.

Review Source

GK

Gus K.  
Customer Service Rep  
  
Used the software for: 6-12 months

### "Super easy to use on my phone when I'm on the go or on my laptop."

May 18, 2018

5.0

Pros

Easy interface and easy to use. Organized well to keep track of all your hours and what your schedule looks like.

Cons

Slight learning curve to find out where everything is, but not difficult once you do find out where everything is.

Review Source

MP

Miranda P.  
Procurement Agent  
Airlines/Aviation  
Used the software for: 6-12 months

### "Easy to use."

May 14, 2018

5.0

Pros

Simple yet detailed. I like being to clock in from my desk and track my hours at home. It's great all-around.

Cons

Sometimes the app glitches out causing HR to have to adjust my time. I feel like some improvements could be made there.

Review Source

VK

Vanessa K.  
Level II NOC engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Mostly a great product. There are a few glitches with the gps but overall very easy."

September 27, 2017

5.0

real time money and hours tracking.

Pros

I can see how much money I am making in real time. I can track my hours daily which is nice to do.

Cons

sometimes it doesn't end shift or start/end break all the way after it confirms that it does.

Review Source

NW

Noel W.  
Director of Finance and Operations  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Fantastic PEO for a Nonprofit"

December 8, 2016

5.0

Our organization made the switch from a different software (entirely not geared towards our needs and size) to Justworks at the end of 2015. We couldn't be happier with the results and the people that support us at Justworks.

Pros

It's easy to use.

Cons

Some issues with a visa employee.

Review Source

MK

Mercedes K.  
Payroll Clerk  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Easy, visible time tracking!"

September 27, 2017

4.0

Pros

It does its job nice and simply. I can clock out of work from my phone; how can it get any more convenient than that?

Cons

Sometimes it logs me out instead of clocking me out, but that happens about once every couple of months.

Review Source

CM

Corey M.  
Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Easy to use and a real time saver!"

September 27, 2017

5.0

Keeping track of employee hours

Pros

Ease of use and great for keeping track of employees and paychecks. Over all it is a great piece of software. That is about it and can't say anything else about it except I like it and it likes me

Review Source

TJ

Tasha J.  
Owner  
Construction  
Used the software for: 6-12 months

### "Excellence"

September 28, 2017

5.0

Everything

Pros

It does everything I need it to do its the best I have ever used yet, I'm glad I was able to help launch a great software to use and I really hope everyone else love it as much as my company dies its the best yet

Review Source

TS

Trevor S.  
service manager  
  
Used the software for: 6-12 months

### "have issues with punching in and shifts already being open"

September 27, 2017

3.0

Pros

accessibility...when functioning properly. It lets me track hours and breaks and the amount of time paid for.

Cons

clocking in functionality at times. There are times it doesn't recognize the location when right at location.

Review Source

EQ

Erin Q.  
Scheduling cordinator  
Alternative Medicine  
Used the software for: 6-12 months

### "Awesome "

May 14, 2018

5.0

Pros

Easy to use and so convenient!! My boss loves it too...my co workers use it also. We use it everyday!!

Cons

There was not anything other than it having a glitch at one time but customer service was very helpful !!

Review Source

SZ

Steven Z.  
Controller  
Information Services  
Used the software for: 6-12 months

### "Great Customer Support"

July 29, 2020

5.0

Pros

Ease of use and customer service and customer setup was very professional

Cons

None - setup went smoothly - only thing is better payroll reports

Review Source

Bill K.  
  
  
Used the software for: Less than 6 months

### "Great App"

May 28, 2016

5.0

This app works flawlessly and does what is intended. It uses location services so you know your employees are where they are supposed to be. Its simple to use.

Pros

Location services wont allow employees to clock in and out unless they are in the specified location.

Cons

Daily shift reports show total time and you have to deduct the break from the total hours. The weekly report does this automatically.

Review Source

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