# Page 15 | Justworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Justworks the right Human Resources solution for you? Explore 739 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/223913/Justworks/reviews

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Justworks

4.6 (739)

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Last updated March 8th, 2026

# Page 15 - Reviews of Justworks

## Showing most helpful reviews

Showing 351-375 of 739 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CM

Carlos M.  
CEO  
Utilities  
Used the software for: Less than 6 months

### "Horrible Experience"

June 21, 2016

4.0

It has geo-tracking, but only works when employees clock in. Meaning an employee can leave an hour early, get home an hour later, and clock out from there. Constant (I mean 3x week) glitches in the user interface such as frozen screens and errors when communicating with gusto.

Pros

App is easy to install and navigate when working properly

Cons

\-Constant Glitches -Lack of critical time tracking abilities when it comes to employees clocking out -HORRIBLE customer service. I felt like /i was talking to some dude on his cell phone, very unprofessional and was not able to provide me with a solution for any of my issues.

Review Source

Rebecca S.  
Level 2 Financial Trainer  
Financial Services  
Used the software for: Less than 6 months

### "Nice Platform, Great Trainings"

August 26, 2019

4.0

I learn and can access what I need to, when I need to. That's all you can ask for.

Pros

This platform is simple and easy to use. What I most love about it is the diversity, harassment, and bias trainings that they provide.

Cons

I truly have no cons about this platform. At least not yet. Everything has worked this far and it's easy to understand.

Review Source

SD

Stephanie D.  
  
  
Used the software for: 1-2 years

### "Convenient and easy"

May 23, 2016

5.0

My company switched from paper time cards to Boomr. Everyone likes it and it saves us a lot of time when calculating hours and payroll. It's nice to check in on my phone.

Pros

Easy, users can set own pass code, can check in on mobile app

Cons

I haven't encountered any issues with the app

Review Source

ME

Mark E.  
Executive Director  
Insurance  
Used the software for: 1-2 years

### "Just Right"

February 27, 2020

5.0

Pros

It enables me to get the detailed reports that I need for budgeting, it was easy to implement and it is easy overall to interact with.

Cons

I really have no negatives for Justworks.

Review Source

VR

Verified Reviewer  
Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Great!"

May 24, 2016

5.0

Since I work at client sites, it is very helpful to have my time clock right on my phone. Clients appreciate seeing me sign out especially when we are done working & just chatting.

Pros

Having a time clock right on my phone is extremely helpful

Cons

Sometimes Boomer won't open properly & I have to reboot my phone to get it to work. A reboot takes several minutes, which makes me late checking in.

Review Source

DG

Desiree G.  
Business owner  
Food Production  
Used the software for: 1-2 years

### "Easy to use."

June 9, 2017

5.0

Pros

It's a great way to be organized. Easy to use website through a desktop and can be synced up with other payroll apps like gusto.

Cons

It's harder to work through the phone app. Desktop website allows more options and is easier to use. It can be slightly confusing when clocking in through the app since they updated. You're not able to see a specific employees hours through the phone app.

Review Source

JJ

Jeremy J.  
Facilitator  
E-Learning  
Used the software for: 6-12 months

### "Great tool to track and report hours!"

September 9, 2020

5.0

Great experience submitting my hours each week!

Pros

Great User Interface that is easy to use and reliable!

Cons

I would like the ability to edit my comments for each entry.

Review Source

VR

Verified Reviewer  
Manager  
  
Used the software for: Less than 6 months

### "Best app for employee time tracking"

May 22, 2018

4.0

Pros

Currently using only for hourly employees, super easy to set up and have all employees log in their worked hours. It is easy for the admin to approve before payroll. Recommend for anyone running a smaller business.

Cons

There have been a few clock-in/clock-out errors while the employee is still clocked in, but a recent update is showing promise.

Review Source

SV

Scott V.  
General Manager  
  
Used the software for:

### "Accurate, Easy To Use w/ Minor Tweaks Needed"

May 16, 2016

4.0

We really appreciate how simple and straightforward this time management solution is. It keeps accurate track of time spent on projects and has very good GPS tracking for clocking in at a job site. Our employees like its ease of use and convenience of having their time cards in the palm of their hands. We wish it were easier to adjust time after the fact. It seems as of right now, it only gives you 15 minute increments to adjust, which is inconvenient when you are trying to be as accurate as possible. Another fix we would like to see is not having an employees hourly rate displayed on their phones. When employees use the same phone to punch in and out, you risk seeing the hourly rate of the individuals whose phone it is. This is confidential information that we do not want shared. Also, it would be great to have the program interface with ADP. Overall, it is a great product that we continue to use in the future.

Review Source

NS

Nathan S.  
Clinic Manager  
  
Used the software for: Less than 6 months

### "Effective & Easy"

September 27, 2017

5.0

Pros

I really enjoy the integration with BambooHR, this is what sold me on subscribing to their website. I also really enjoy Tablet mode, this allows us to have a professional setup in the back office that allows our employees to clock in and out very easily & quickly.

Cons

No ability to change the current day's time while still clocked in (This is important on days when employees forget to log in right away, and they just simply have to remember when they clock out to make changes, instead of doing them right after they clock in!)

Review Source

VR

Verified Reviewer  
Partner  
Internet  
Used the software for: Less than 6 months

### "Great PEO platform for mid size comany"

December 27, 2018

5.0

Very positive. onboarding was easy. Pricing was most competitive vs other PEOs, and platform seems superior.

Pros

They saved us 25% off our medical and payroll and its a nice platform.

Cons

paying 1099 could be more automated. Would be nice to have employee review system built in. But not of their competitors have it wither.

Review Source

JD

Jesse D.  
HR Manager  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Easy Use, Limited Access Restrictions"

September 28, 2017

3.0

Once I get past the technical issues with Terminal mode my recommendation will go up to an 8 at least. 10 if better access restrictions are introduced.

Pros

The ease of use for our staff. Most of our staff instantly picked up this service upon introduction without much assistance.

Cons

Outside of the technical issues I've been working though it could really use a feature to hide pay rate information. Additionally, the ability to hide locations by default would be very welcome so employees do not make their home address available for all of their coworkers to see.

Review Source

Collin M.  
Chief VoIP Evangelist  
Telecommunications  
Used the software for: Less than 6 months

### "Justworks Rocks! "

January 28, 2019

5.0

So far it has been great and super easy for our employees to use.

Pros

Justworks was very easy to transition over to from ADP PEO. We are saving over 10K per year by switching to Justworks!

Cons

The on;y thing I don't love is that there is only one health Insurance provider. It would be nice to have more options.

Review Source

CS

Carrie S.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "It has almost been a year and we just love it!"

September 27, 2017

5.0

Knowing where are people are.

Pros

Keeps our team accountable. Great to know where they are and where they are checking in for a job. It is a new level of tracking for us and we love it!

Review Source

AV

Ankit V.  
Paid Social Coordinator  
Internet  
Used the software for: 6-12 months

### "Awesome way to time track!"

August 15, 2018

5.0

Pros

Easy to use, can access from my smartphone to track time on the go.

Cons

Was not mobile-optimized at first as I was unable to easily select time and location of where I was working.

Review Source

aB

amber B.  
optician  
  
Used the software for: 1-2 years

### "great convenience"

May 18, 2018

5.0

Pros

all the stats it shows me such as the hours i've worked the entire week. I also like how I can leave notes for my boss

Cons

It doesn't account for lunch hours right away so you don't always know the true amount of hours you've worked. It freezes occasionally. The clock/in/out button is too close to the back button on my phone and sometimes I accidentally log out

Review Source

Jacob K.  
Business Development Representative  
Computer Software  
Used the software for: Less than 6 months

### "Simple and easy to use"

May 23, 2016

5.0

Boomr is very simple and easy to use. I haven't had any complaints. By far, it is the easiest method of clocking in I have ever used. I have never had a glitch while using it.

Pros

Quick and convenient to use. Simple reporting tools with valuable information.

Cons

Occasionally, when I go to adjust employee time, the minutes box will go blank when I manually type the time.

Review Source

HK

Holly K.  
  
Legal Services  
Used the software for: 6-12 months

### "Boomr has been great!"

July 21, 2016

5.0

I have liked using Boomr as an employee. Because I am an employee I do not know how the app is from an administration standpoint, but from my position I have liked it just fine. Easy to use & super easy to navigate!

Review Source

JF

Jennifer F.  
Lead graphic designer  
Design  
Used the software for: 2+ years

### "Super easy to use"

August 8, 2018

5.0

Pros

Super easy to use This program! Great features and simple enough for anyone. And crazy and they gave me nine and change and then I

Cons

Nothing negative that I can think of. So far this is a great product!

Review Source

VR

Verified Reviewer  
Project Accountant/Controller  
Design  
Used the software for: 6-12 months

### "So far so good!"

May 14, 2018

4.0

Pros

I am pleased with how easy this is to use. I've seen the adjustments made to help benefit the most I can.

Cons

I'm still trying to figure out how to maximize the program. I'd like to research and have it a little more clearer on the functionality and what it can fully provide.

Review Source

VR

Verified Reviewer  
tender/sales  
  
Used the software for: Less than 6 months

### "Easy to use. "

May 15, 2018

3.0

Pros

Being able to check in on my phone. Being able to go back and edit if nessasary. The ability to go back and look at past weeks.

Cons

Can't-do PTO on the app. The fact that it shows amount made in dollars. Not very confidential if some else sees your phone, or if you try to show a coworker how it works.

Review Source

JJ

Jennifer J.  
Finance Operations Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy & Good Software to Use"

July 29, 2020

5.0

good and satisfied. good customer service.

Pros

the product is easy to use and onboarding of new employees are fast

Cons

missing some useful reports/analytical tools

Review Source

DH

David H.  
Owner/Operator  
  
Used the software for: 6-12 months

### "Great Customer Support"

December 6, 2016

4.0

This is clearly a start up business, but the management is committed to making sure the customer is served well, and the product is working properly.

Pros

Easy to use

Cons

Somewhat expensive

Review Source

MA

Melody A.  
Children's Ministry Coordinator  
Religious Institutions  
Used the software for: 6-12 months

### "Great App!"

August 8, 2018

5.0

It is a very easy app to use. I loved it from the moment I was introduced to it.

Pros

Easy access on phone and user-friendly!!

Cons

Can't think of anything! Great App!!!!!!

Review Source

aC

angie C.  
sr. graphic designer  
Apparel & Fashion  
Used the software for: 6-12 months

### "Boomr is great"

August 8, 2018

5.0

Pros

I like the ease of logging in and out and the mobile app

Cons

Is there a way to delete my hourly pay so that it doesn't show on the login page?

Review Source

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