# Page 17 | Justworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Justworks the right Human Resources solution for you? Explore 739 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/223913/Justworks/reviews

---

Justworks

4.6 (739)

[View alternatives](https://www.capterra.com/p/223913/Justworks/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 8th, 2026

# Page 17 - Reviews of Justworks

## Showing most helpful reviews

Showing 401-425 of 739 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jeremy I.  
AV Installation Technician  
Consumer Electronics  
Used the software for: Less than 6 months

### "Great Productivity App"

June 3, 2016

5.0

This is a wonderful app for any business to keep track of your employees hours. It is basically a digital punch clock. It time-stamps your breaks, lunches, how long at job location, drive time, etc...

Pros

Wonderful and user-friendly way to keep track of employee hours

Cons

There are no cons so far.

Review Source

PJ

Phelps J.  
CEO  
Hospital & Health Care  
Used the software for: 1-2 years

### "The feature set is growing beyond what we need, but the simple functions we use are still accessible"

September 27, 2017

4.0

Easy tracking of hours workers.

Pros

Staff can use the app to track their hours. For our setting, that is a huge benefit. The reports, particularly the payroll report, are good.

Cons

I would like to be able to export the payroll reports to my payroll system, but manually typing is not a big deal.

Review Source

RK

Rae K.  
Office Manager  
Ranching  
Used the software for: 6-12 months

### "Love this system"

November 1, 2018

5.0

So easy to set up and use, I would recommend it to anyone.

Pros

I love that all my employees find it easy to use and they dont have to remeber to submit anything at the end of the week, pay day is so much easier when i don''t have to chase hours.

Cons

I would like to be able to adjust the format of the weekly summary to suit what i needed to print and save it that way. I would also like to be able to change the date format, we use DD/MM/YYYY in Australia.

Review Source

EM

Ebona M.  
CSM  
  
Used the software for: 6-12 months

### "Easy to use, and a great system to manage the un-fun operations stuff"

June 7, 2018

5.0

Pros

1\. It super easy to use and find anything you may need (benefits, pay stubs, salary, team, etc) 2. They have a super helpful and easy-to-reach support team. 3. The work benefits you can opt into, such as citibike programs or gym membership discounts.

Cons

If I had to think of something, it would most likely be one of the settings we chose internally that was not easy to change immediately as it was related to a benefit that if changed would not take effect for months.

Review Source

JG

Jeremy G.  
Youth Ministry  
  
Used the software for: Less than 6 months

### "I love the app and it helps me to track my work!"

May 15, 2018

4.0

Pros

I really like the fact that there is a notes section in which i can describe things about my shift and try to relay what has been going on or if there was a misunderstanding or something of the sort.

Cons

I dont like that you cant do multiple shifts in one day. I cant work from 11-2 and then 3-8 and be able to mark that i worked and didnt get to mark it. I may just be missing something but that is something i would love to see.

Review Source

RL

Ryan L.  
President  
Financial Services  
Used the software for: 6-12 months

### "Makes payroll Painless"

November 7, 2019

5.0

Pros

One stop shop for payroll and benefits that takes administration off my plate.....I don't have to spend time on payroll and benefits that can be better used on other parts of the business.

Cons

I have not found any significant drawbacks

Review Source

pR

paulis R.  
associate  
  
Used the software for: 1-2 years

### "simple"

September 28, 2017

5.0

Pros

It really good to access clock in times and clockout, soft ware looks clean and easily readable, and great to look how many hours I worked that week

Cons

Well at the moment my S8+ can't load the entire app, so it hard to view the lower buttons, hope it can get fixed soon.

Review Source

SK

Shabbir K.  
Accounting Manager  
Architecture & Planning  
Used the software for: Less than 6 months

### "Justworks - One stop shop"

July 1, 2019

5.0

So far it has been a wonderful experience. I heard about Justworks in commercial and social websites, but now actually working with one makes a lot of difference.

Pros

Bundling of the physical HR Department into a virtual one.

Cons

Integration into our current ERP software.

Review Source

JT

Jennifer T.  
  
  
Used the software for:

### "Good intentions, but could be better"

May 22, 2016

2.0

I like how the purpose of the app is to be a simpler version of a typical timesheet on your phone. However, I have been experiencing many technical difficulties with the app. I don't know whether it's because I have an iPhone 4 or it's the app itself, but whenever I take a break or check in/out, it takes a while for the app to process it. Sometimes, the command would not go through at all, and I would have to click "take a break" or "check in/out" again. Other times it would go through (particularly for breaks), but it would not show at first until I do it again a 2nd time, and it would show that I took a break "twice." I don't know if that problem can be fixed since I am using an old phone, but I'm hoping there's a better version out there with less technical difficulties.

Review Source

JJV

Jose Joel V.  
LEAN ConstructionConsultant  
  
Used the software for: Less than 6 months

### "easy and great"

September 27, 2017

5.0

Pros

what I like most about the app is that it gives you easy check in on the sugar you find, without needing to be looking for your location

Cons

What I like least about the app is that if the GPS of your cell phone does not work well it is impossible to check in, you should allow to check in with some legend in which you did not register the GPS and this can be affected in the report timetable managed by the administrator

Review Source

BB

Ben B.  
Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "The absolute best Payroll/HR platform I've ever seen."

April 28, 2019

5.0

Justworks is the backbone of our HR and payroll system.

Pros

Justworks is fantastic. All of my payroll, insurance, retirement, and benefits information is all in a single account. It's fast, easy-to-use, and superbly organized. Compared to other solutions I've used, Justworks is mythically good. One thing in particular that I love about Justworks is the design. The iconography, the font choice, the UX, everything is exactly the way you think it should be.

Cons

I really don't have anything to say against Justworks. It's so intuitive, and the design is wonderful. I have no complaints.

Review Source

YM

Yoisbel M.  
Office Manager/Bookkeeper  
Design  
Used the software for: Less than 6 months

### "Boomr timesheet, excellent!!"

August 8, 2018

5.0

We open an small showroom and we lack of time machine, Boomr was a good choice on market, owners were able to track employees hours, check location because we have a warehouse and some employees travel to pick up items and they could figure out easily where they were working, overall was a good experience and fulfill all our needs,

Pros

Mobile app, location track, how much are employees making, portability, schedule time

Cons

As employee some issues when manually input in hours and minutes

Review Source

VR

Verified Reviewer  
Account Executive  
Marketing and Advertising  
Used the software for: I used a free trial

### "Such a great product!"

May 23, 2016

5.0

Boomr is a very easy and effective tool in clocking in and out of work. With it being on your phone, considering your phone is always next to you, it makes clocking in your work hours fast and easy.

Pros

On your phone, simple to use

Cons

I wouldn't change anything!

Review Source

mV

michal V.  
owner  
Architecture & Planning  
Used the software for: 1-2 years

### "using it to keep track of one employee "

September 27, 2017

5.0

able to track time keeping my employee honest

Pros

I like getting the weekly report automatically maybe do a monthly one as well - saves me the time to do it

Cons

a few steps r not so user friendly a quick overview would make it easy to see the hours logged in

Review Source

CK

Crystal K.  
  
  
Used the software for:

### "Good Price, Works, Needs Improvement"

May 17, 2016

3.0

I only gave customer service 3 stars because you have to click something and I have never used the customer service. I use this product as an employee. The only thing I personally don't like about it is from the app that I use to log in, it calculates your total hours on a daily basis without subtracting any breaks. In another words, it's a nuisance to have to write down and calculate your hours when it should automatically be provided. Also, there is no way from the Ipad app that I use to go back in and see how many hours I have nor my clock in and out times, I literally have to write them down every shift and calculate. I would have to get the owner to log in online (which I don't have access to) to get my hours. Other than that, I find the product fine.

Review Source

MBW

Mary Beth W.  
VP Accounting and Administration  
Farming  
Used the software for: 6-12 months

### "Saves so much time"

August 9, 2018

5.0

Accurate tracking of time for compliance with FLSA is a great benefit of the program. The support has been good. We've had a very positive experience overall.

Pros

My employees can accurately track their time from any work location, and I no longer have to track down time cards to run payroll.

Cons

Many of my seasonal employees do not have e-mail, so it is a bit of a pain to have to enter a unique e-mail address for each person you enroll.

Review Source

AI

Alexandra I.  
Program Manager  
Education Management  
Used the software for: 6-12 months

### "Very convenient and straight forward "

May 30, 2018

5.0

Makes my life a lot easier and more organized.

Pros

I love how simple and easy to use Boomr is. I work for a startup and we use the app to track our hours. It makes viewing my hours for previous weeks super easy, and overall it's a great tool for staying organized.

Cons

I've never had any problems with the app. It's never had any bugs. I think it's a pretty genius design in its simplicity and functionality.

Review Source

EH

Elysha H.  
HR Manager  
Financial Services  
Used the software for: 6-12 months

### "Justworks review"

November 7, 2019

4.0

Pros

All-in-one HR tool and significant savings for employer sponsored health plans.

Cons

The product has room for improvement with reporting formats, and immediately supporting changes to state-mandated taxes.

Review Source

DC

Donna C.  
CFO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Very pleased!"

September 30, 2019

5.0

very satisfied

Pros

Intuitive, easy to use. The startup was simple.

Cons

Pto function is not very flexible. The monthly cost.

Reason for choosing Justworks

price and benefit options

Review Source

BH

Brooke H.  
Administrator  
  
Used the software for:

### "Helpful tool for my small business"

May 16, 2016

4.0

Boomr has made a world of difference in tracking our employees and contractors time. We have workers all over Houston and Boomr has made it so easy to easily and accurately track their time and location when clocking in and out. It is very user friendly on both the admin and workers side. The 2 times I have contacted customer service I was very pleased with the responses and fixes. There are a few minor things that need to be improved. It is not compatible with the Android devices (which I understand they are in the process of improving), workers can't clock in on a PC and there are not many options in the reports tab. Overall, this app has greatly improved the efficiency of our business and I am happy I chose Boomr.

Review Source

AA

Angelic A.  
Account Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great product - amazing customer service "

September 27, 2017

5.0

Invoices and timelines make it really easy to track your own hours and user interface and customer service are amazing

Pros

The ease of use on the employee and employers side. Its easy to clock in and out and track hours over the week. I also love the invoices

Cons

It doesn't notify an employee if they've been clocked for over a certain amount of time and can sometimes glitch and not clock out

Review Source

Alberto B.  
Junior Graphic Designer  
Graphic Design  
Used the software for: Less than 6 months

### "justworks for benefits "

September 7, 2018

5.0

Pros

i love how easy it is to sign up for benefits for work.

Cons

setting section can be a little confusing but nothing crazy, overall LOVE the platform

Review Source

CJ

Carrie J.  
Office Manager  
  
Used the software for:

### "Terrific product, amazing customer service"

May 17, 2016

5.0

The product itself is so awesome to work with. Our small company loves it. We are an owner operator company with the workers moving all around the city, and getting them to track their hours is exhausting for me to say the least. They love that they can easily tap in and out of work on their phones and I take care of the rest through the dashboard. I was worried when I encountered a problem I needed help with because they only provided an email address to send my question to, and I have had problems with getting a response in the past with other companies. However the customer service fixed my problem immediately and made sure I was happy with the results. Great product and great company. Totally worth the cost for us.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: I used a free trial

### "Good Experience"

May 29, 2016

4.0

I do not have any complaints at this point, I have not yet experienced any problems, so far good experience. Hopefully that never changes. Would recommend.

Pros

It is very user friendly which I very much appreciate

Review Source

NB

Nathan B.  
Downtown Guide  
  
Used the software for: 6-12 months

### "Great for a small company "

September 27, 2017

5.0

Pros

I am an independent contract labor and I "clock in/out" from multiple locations. Boomer makes it easy. Also there is no guessing how many hours I have as I know how many I have worked so I have a better idea of what my paycheck will be.

Cons

Sometimes it's just slow to get the app running and I don't know how to edit locations I clock into like the name or location.

Review Source

Similar Products

Featured