# Page 21 | Justworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Justworks the right Human Resources solution for you? Explore 739 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/223913/Justworks/reviews

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Justworks

4.6 (739)

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Last updated March 8th, 2026

# Page 21 - Reviews of Justworks

## Showing most helpful reviews

Showing 501-525 of 739 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KS

Kendra S.  
Director of Programs  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "I have only been using Boomr for the past few months but have been satisfied with the ease of use. "

June 4, 2018

3.0

Pros

Ease of filtering employees, layout is user-friendly, phone app is very helpful when working remotely.

Cons

A few too many clicks for imputing time for projects. Doesn't alert you when you haven't done this as a required step.

Review Source

MM

Mark M.  
CEO  
  
Used the software for:

### "Perfect for Service Businesses"

May 13, 2016

5.0

If you need a way to track a bunch of employees that are distributed in the field, look no further than Boomr. The mobile apps are designed so that employees need no training, it is so simple. Works better than most Field Service Management software I've seen and is certainly the best designed time tracking product for both employees and managers. Plus they've got some very well designed integrations with various other software product like QuickBooks Online, Gusto and Xero. Highly recommend. You can learn more at www.boomr.com.

Review Source

CL

Cassandra L.  
Reservationist  
  
Used the software for: Less than 6 months

### "It is a simple app that is allows me to easily track time"

May 16, 2018

5.0

Pros

It is very user friendly and I can easily track the time on a daily basis. It also shows me how much I have earned.

Cons

The location setting that shows where I am located while logged in. I feel that is a lack of privacy.

Review Source

GD

Gregorio D.  
Personal Trainer  
  
Used the software for:

### "I used it to check in and out when I went in to work."

May 16, 2016

5.0

It was easy and the map made it hard to cheaters to try to cheat the system by checking in from home or something shady like that.

Review Source

VR

Verified Reviewer  
Cashier  
  
Used the software for: Less than 6 months

### "Used at my last place of employment. Very easy to use and log hours properly."

May 15, 2018

4.0

Pros

Being able to visually see all of the hours that I have worked, knowing that they are accurate. The format is simple as well so I feel like I fully understand the apps capabilities.

Cons

Going back in to edit a shift I put in incorrectly is difficult half of the time. If I could change my shift hours and have it automatically notify my employer that would be helpful.

Review Source

PR

Paul R.  
Cook  
  
Used the software for: Less than 6 months

### "It works well"

May 14, 2018

4.0

Pros

It's simplicity. As far as how I use it. I don't administrate so I'm not sure about that.

Cons

Gotta find the ipad. When I show up to work the ipad is normally in use by another employee. So I have to hunt it down.

Review Source

EM

Elizabeth M.  
Property Consultant  
Railroad Manufacture  
Used the software for: Less than 6 months

### "It's been great! I love the application!"

September 27, 2017

4.0

Pros

The fact that I can track the money I'm making while I make it is a great motivator! I love this application!

Cons

No complaints here! It's very simple to use. I can look at previous pay stubs and track my money!!!!

Review Source

VR

Verified Reviewer  
UX design intern  
Design  
Used the software for: Less than 6 months

### "Easy for employee use"

April 24, 2021

5.0

Overall pretty positive and simple experience. It was easy to find the information I was looking for.

Pros

I loved that the platform has a directory that is separated by department. It's super easy to check my paystub as well.

Cons

I only use this platform to check my paystub and check the company directory, so I don't have anything negative to say.

Review Source

JH

Joan H.  
Solar consultant  
  
Used the software for: Less than 6 months

### "Great"

September 27, 2017

5.0

Pros

Boomr is easy to use. Every morning I input my hours from the day earlier with ease. Boomr is great!

Cons

It doesn't work offline. When I'm in the subway I would like to input my hours because I have free time.

Review Source

GD

Gisele D.  
Property Manager  
  
Used the software for:

### "I like that I can log in from my phone, especially if I start my work day out in the field"

May 16, 2016

5.0

I'm part time so I really like being able to look back at my previous two weeks to figure out what my paycheck will be. It would really be great though, if it had a running total of hours worked somewhere on the screen when you click on the week. Also, it gets confusing on the weekly displays of hours because I sometimes work on Saturdays and it will list that same Saturday twice -- once in the actual week it was worked and again at the BEGINNING of the following week. Why does it do that? That's confusing.

Review Source

SJ

Sakeithia J.  
property consultant  
  
Used the software for: Less than 6 months

### "fairly easy to use"

September 27, 2017

4.0

Pros

simple and right to the point. Quick response time, does record information properly. User friendly.

Cons

shows personal info so others around me are able to see my pay, or the hours and punches ive submitted

Review Source

DS

David S.  
Senior Geologist  
Civil Engineering  
Used the software for: Less than 6 months

### "Usually hits the mark"

May 24, 2016

4.0

We use this to track time spent in the office versus time spent travelling to work sites or working at remote project locations. It generally does a good job with those required tasks.

Pros

Easy to use. Responsive developers. I like the weekly summaries that come on Monday morning.

Cons

Does not always get the GPS location correct. Sometimes causes phone to freeze up. Only as good as the coverage of your cell phone (of course).

Review Source

MB

McKay B.  
SDR  
Human Resources  
Used the software for: Less than 6 months

### "Ease of Use"

August 8, 2018

5.0

It has been fantastic up to now!

Pros

Super easy. Everything you need to do just takes a few clicks.

Cons

The only one i can think of Is I wish the clock in tab and update timesheet tab were on the same page.

Review Source

AC

Adam C.  
CFO  
Financial Services  
Used the software for: 6-12 months

### "Amazing value. Super efficient."

October 10, 2018

5.0

Excellent. I highly recommend.

Pros

It is incredibly easy to use and very efficient for the team.

Cons

Would like some more flexibility and transparency with withholding taxes on the employee level.

Review Source

JB

Jackie B.  
  
  
Used the software for: Less than 6 months

### "Everything we need!"

January 28, 2017

5.0

We're growing rapidly and had just hired a COO for operational issues, but discovered she is also extremely good with customers too. So we needed to automate even more processes, and quickly. Justworks was a perfect choice, both for helping us decide which direction in health benefits would support our continued growth, and with the streamlining the benefits tax paper trail we needed too.

Pros

Extremely easy to use and to understand what the best choices for our particular employee structure were. Empowered us to feel confident in the choices we made, as our employees are a key asset for us.

Cons

We haven't found any yet and feel pretty confident that, even as the new presidential administration "changes the HC rules", that we have made the best possible choices.

Review Source

MF

Melissa F.  
Project Manager  
  
Used the software for: 6-12 months

### "great overall experience!"

September 27, 2017

3.0

Pros

A great use for our employees to track their time. We are a software company so most of our developers and employees work remotely, so this is a great way to track the time.

Review Source

SB

Susan B.  
Independent Contractor  
  
Used the software for:

### "My experience was using as a time and GPS tracking software tool"

May 18, 2016

5.0

No real cons. The pros were: gps can keep employees honest. Because we are out in the field solo, there is some tendency in the field to not be where we are supposed to be for whatever reasons. Also, in case we are in the wrong location when clocking in- whomever is on the other end checking our clock-ins can advise us that we are in the wrong location. Another pro- great way to manage your hours on the go. No time cards to fill out and remember to turn in by deadline.

Review Source

CBD

Codjo Bienvenu D.  
Agent commercial  
Apparel & Fashion  
Used the software for: I used a free trial

### "Logiciel de gestion d'entreprise "

October 25, 2023

5.0

Pros

Ce logiciel nous permet de gérer le temps, le capital humain et le suivi des congés. Ça facilite également le virement des salaires aux ouvriers.

Cons

Il n'y a aucun inconvénient pour ce logiciel. C'est un logiciel qui très appréciable pour les utilisateurs. Je conseille aux gens d'utiliser.

Review Source

RC

Robin C.  
administrative  
  
Used the software for: Less than 6 months

### "easy to use "

October 4, 2017

5.0

Available anytime and anywhere.

Pros

I like the software because it is very easy to use and available anytime and anywhere and I always know what my hours worked at any given time.

Review Source

MV

Mitchell V.  
Sales Rep/ Janitorial  
Medical Practice  
Used the software for: 6-12 months

### "Easy to use. "

September 27, 2017

5.0

Easy to use, no glitches, never have to re do.

Pros

I like it because it was easy to use and no glitches were seen on the program. Further more I didn't ever have to redo my punch ins.

Review Source

DM

Duffy M.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "I'm Sorry I Ever Head of Justworks"

February 16, 2018

1.0

Don't, under any circumstances, ever do business with this company!

Cons

Terrible customer service We must pay everything way in advance (health insurance is due by the 10th of the prior month) Payroll must be paid on Monday for a Friday payday. Payroll must be paid a week in advance if the Monday is a holiday I've written several times to the CEO - no response Terrible start-up process - key (and required) documents not provided until after the start-up date Misinformation is their normal way of doing business - not trustworthy

Review Source

KJ

Krystal J.  
Admin Assistant  
Hospital & Health Care  
Used the software for: I used a free trial

### "Great"

August 8, 2018

5.0

Pros

It is very easy to use and our employees have said nothing but great things.

Cons

It was difficult to integrate it with our QuickBooks version and sometimes has issues.

Review Source

GJ

Grant J.  
Fellow  
  
Used the software for:

### "Functional app although desperatley in need of some key features"

May 16, 2016

3.0

I enjoy using the boomr app primarily because of its convenience however there are certain features that could benefit from an upgrade. The primary feature that boomr could benefit from is an upgrade is auto- geolocation features. I often come and leave work and forget that boomr is running. If the app had a optional geolocation feature that could ask me whether I wanted to check-in to a location based on my proximity to that location I would be much happier.

Review Source

MS

Maribel S.  
Project coordinator  
Construction  
Used the software for: I used a free trial

### "Great time clock"

August 8, 2018

5.0

Overall a great solution to use of you are a new business.

Pros

Can use it on your phone Easy to use Desktop version has many more options

Cons

Not able to do more on the app (on phone)

Review Source

KM

Kristen M.  
Life Coach / Educator / Business Owner  
  
Used the software for: Less than 6 months

### "Extremely user-friendly, almost too easy!"

May 29, 2018

5.0

Easy to use tracking system for work/duties completed!

Pros

Very easy to use, cuts down on my time tracking hours and work completed. The set-up went through a step by step process and made the entire process from install to using it daily/weekly very fast, easy, and worry-free!

Cons

Changes are only made at an administrative level for the most part. I have only been using it for a short period of time but there are no other cons that I can think of as everything is user-friendly and simplified for the customers/users!

Review Source

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