# Page 22 | Justworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Justworks the right Human Resources solution for you? Explore 739 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/223913/Justworks/reviews

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Justworks

4.6 (739)

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Last updated March 8th, 2026

# Page 22 - Reviews of Justworks

## Showing most helpful reviews

Showing 526-550 of 739 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Sydney M.  
  
  
Used the software for: 6-12 months

### "null"

July 3, 2016

5.0

Review Source

AD

April D.  
Brand ambassador  
Food & Beverages  
Used the software for: 6-12 months

### "Boomr "

August 8, 2018

4.0

Great experience with the app

Pros

Easy to use, uploading pictures! Functional is good!!!

Cons

Software glitches the app times out in stores where the service isn’t great

Review Source

KC

Kasandra C.  
Customer service care  
  
Used the software for: Less than 6 months

### "Very easy to use and great interface!"

September 27, 2017

5.0

Pros

I personally love being able to see how many hours I have worked and how much I have made during that week.

Cons

Review Source

GB

Ginger B.  
Biller  
Medical Devices  
Used the software for: Less than 6 months

### "Boomr"

August 8, 2018

5.0

Pros

Easy to use and keep track of my hours and let's me clock in anywhere

Cons

Nothing this program is the easiest and quickest way to keep up with my hours

Review Source

AL

Angelica L.  
  
  
Used the software for: I used a free trial

### "Boomr"

May 27, 2016

5.0

Boomr has helped our company with the flexibility and options provided to us through the company. Boomr is fairly easy to start up and is pretty much self explanatory once you've had some time to become accostumed to it.

Pros

Pros would be Flexability, organizational, reports

Cons

The only feature that I would change is when adjusting someones time that it give more options then increments of 15.

Review Source

LH

Lydia H.  
  
  
Used the software for: Less than 6 months

### "Easy to use"

May 25, 2016

4.0

This app is easy to use. I feel like someone who does not seem to know how to use technology could still use this app as long as they have a smart phone and know ho to open an app.

Pros

Simple. You can see how much you've made in a day and how many hours you have worked.

Cons

It is not very visually appealing. I would like to see the weekly working totaled tallied up at the bottom.

Review Source

MF

Mahogani F.  
Call Center Rep  
  
Used the software for: Less than 6 months

### "Love this! We were using ADP before which was horrible and this a lot easier and more convenient"

September 27, 2017

5.0

Pros

I love the fact that it shows me how much I make everyday. And I love how easy it is to use! I am not tech savvy so it is super convenient

Review Source

NN

Nayely N.  
Billing  
  
Used the software for:

### "Convenience"

May 16, 2016

5.0

I love the convenience of having Boomr on my phone to clock-in to work. It makes it easy for me to check and see if I'm on track to complete my 40 hours weekly. The only issue I've encountered is that the app keeps track of the total time from the clock-in to the clock-out, versus just the time I've actually worked. I always have to calculate how much I actually worked by subtracting my break time from the total given each day.

Review Source

CR

Clara R.  
Photographer  
  
Used the software for: Less than 6 months

### "Logging shifts via desktop is easy. I haven't tried the mobile app but I'm guessing it's similar!"

September 27, 2017

4.0

Pros

Clean layout, doesn't add any unnecessary flare but also looks modern and feels professional on both ends!

Cons

I've found two downsides so far. First off, an employee can't delete a shift. A few of my shifts have been mysteriously duplicated when I push save, which makes this extra problematic. Also, adding a location requires a lot of work. It'd be nice to just type a location name for a shift instead of requiring an arduous address-entering situation when your locations vary a lot.

Review Source

VR

Verified Reviewer  
Founder  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Benefits, HR, and admin has never been easier"

May 8, 2018

5.0

Pros

Signing new hire documents, and setting up my payroll was super easy! I was almost concerned with how seamless the process was.

Cons

I cant not even wholeheartedly give any cons! This program has handled everything by the book and very professionally.

Review Source

MG

Monica G.  
President  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Efficient and good features"

August 15, 2018

4.0

my overall take is that it is great for being user friendly and customer support.

Pros

control of shifts, check in and out at job location,

Cons

The easy accessibility to add fixed rate to an employee

Review Source

TS

Tim S.  
Client Success Manager  
  
Used the software for:

### "Easy Tracking"

May 16, 2016

5.0

Boomr is great, easy to use. I help monitor my team's clocking in and out and this makes it easy to track their hours. I'd recommend this to any startup or small business.

Review Source

TL

Tim L.  
Office Coordinator  
  
Used the software for:

### "Wasn't exactly what we were looking for"

May 14, 2018

3.0

Pros

Lots of features and tools available. Application and software look clean and crisp. The real time use of the application is a very helpful feature

Cons

n/a : Did not really have issues with anything in particular with the application other than it wasn't what we were looking for. We were looking for something a lot simpler.

Review Source

AM

Anna M.  
Executive Assistant  
Real Estate  
Used the software for: 6-12 months

### "Great product - loved using it when I was an hourly employee. "

September 27, 2017

5.0

Pros

I enjoyed the ease of use and UI/UX - it's very well laid out for users and we haven't had any employees complain about the software both online and on their phones.

Review Source

BC

Brigette C.  
Lead Non Clinical Case Manager  
  
Used the software for: Less than 6 months

### "Easy to use, less time consuming"

September 27, 2017

4.0

Pros

I like the ease of logging my hours. Opposed to submitting a time sheet and having to remember my clock in and out times.

Review Source

HR

Heather R.  
Instructor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Amazing,easy and fast "

September 27, 2017

5.0

Easy clock in and out as well as taking breaks. It's very easy fast and it's on your phone

Pros

I like Boomer because I can do it from my phone, it's fast and easy and convenient. You can clock in and out as well as take a break and clock back in From break. As well As add comments needed . And it tracks your time for the day in the week.

Review Source

AK

Andrei K.  
Director of Operations  
Information Technology and Services  
Used the software for: Less than 6 months

### "Justworks Customer for 6 Months"

October 10, 2018

5.0

So far, it's been a smooth transition to Justworks. The platform is intuitive and user-friendly. We added health, dental, vision, 401K, commuter benefits, flexible spending, and other benefits all through Justworks. Very easy.

Pros

We switched to Justworks in May of 2018, and never looked back. It's highly intuitive and user-friendly. Truly a great product. Their onboarding team is quick to address questions too.

Cons

Having to manage Plus employees and Basic employees annually and monthly at the same time can be confusing.

Review Source

GO

Garrett O.  
President, Owner  
Farming  
Used the software for: Less than 6 months

### "Great experience after one month membership. "

June 6, 2018

5.0

Tracking time, projects, expenses

Pros

This product is exactly what i was looking for (and more) when shopping around for a way to track time and payroll for my small business. The customer service is great.

Cons

We still have some learning to do with how to best take advantage of the software. I think that sending emails to employees as well as the account managers with tips for how to use the app would help with the integrations of the app into our everyday business activities.

Review Source

JW

Jonathan W.  
Location Manager  
  
Used the software for:

### "Decent with some flaws."

May 16, 2016

3.0

Boomr is a great way to keep track of employees however it is not very good at making the job simpler and requires you to use another system along with it.

Review Source

JM

John M.  
owner  
  
Used the software for:

### "extremely responsive customer service"

May 16, 2016

5.0

I really love the ease of use of boomr. I've definitely run into my share of hiccups, but the customer support is amazing. The last time I called in the person who answered the phone already knew who I was because they saw my error message pop up before my phone call came through. I always get answers right away and my problems are always fixed within a matter of hours. I would highly recommend boomr

Review Source

CK

Cam K.  
  
  
Used the software for:

### "Boomr is incredibly easy and quick to use"

May 16, 2016

5.0

I haven't had any cons, but it tracks my rate, my hours, and it takes literally two seconds to clock in and I can do it from my phone. Freaking awesome.

Review Source

AV

Andrea V.  
Shipping & Fulfillment  
  
Used the software for: 6-12 months

### "Easy to use and to track your time worked"

September 27, 2017

5.0

Pros

It's simplicity. You can get right on the app and logged in in no time and get started to work without wasting time

Review Source

BL

Bethany L.  
Operations Manager  
  
Used the software for:

### "Mobile Business with multiple locations"

May 16, 2016

4.0

PROs: Can see exactly when and where any staff clocks in for a shift. Hardly ever goes down. Free app for all staff to download on their personal devices. Super user friendly. CONs: The ability to add multiple locations of the same address. Inability to clock someone out of a shift on the desktop admin level. Some locations will not allow you to clock in even if you are in the parking lot.

Review Source

MW

Michael W.  
Customer Service  
Consumer Goods  
Used the software for: Less than 6 months

### "Gets you paid"

March 24, 2020

5.0

Justworks is easy to use and works to get money into your account

Pros

Justworks just works to get you paid. It integrates with your bank account for direct deposit within a few days

Cons

It doesn't share a lot of information and the interface is pretty raw but it definitely gets the job done

Review Source

SC

Sonia C.  
Office Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great for starter companies"

July 29, 2020

5.0

Pros

The software is easy to use for members who need help in where to start. Building the employees in the system was easy and the help desk is always there to help.

Cons

The hard part was working with the insurance and seeing the cost ahead of time vs. waiting for quotes.

Review Source

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