# Page 7 | Justworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Justworks the right Human Resources solution for you? Explore 739 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/223913/Justworks/reviews --- Justworks 4.6 (739) [View alternatives](https://www.capterra.com/p/223913/Justworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 8th, 2026 # Page 7 - Reviews of Justworks ## Showing most helpful reviews Showing 151-175 of 739 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BM Brianna M. General Manager Performing Arts Used the software for: 1-2 years ### "Justworks Gives Me LIFE" December 12, 2016 5.0 I've used Justworks for a little over a year now and I adore it. They are always super helpful over the phone and email. I send them as many referrals as I can! I love that I can manage tons of contractors and schedule payments very easily. Their profiles make it easy for my employees to manage their settings and keep up to date with payments. Pros Very beautiful, easy to use, serves the purpose very clearly. I love that it was very quick to learn and keeps getting better. If I ever have questions about insurance my account rep is amazingly quick to respond and always helpful. Cons There isn't anything bad I can say! Review Source BN Ben N. Forman / Forman assitant Construction Used the software for: 1-2 years ### "Better than writing out a time card" May 22, 2018 4.0 Easy to use Pros Boomr keeps better track of our jobs allowing us to check in on site right on our phones. It also help keeping drive time toward the right job and helps tons with billing Cons Make sure you your phone has a good connection. I find my phone has problems because I use xfinities WiFi as well as data. If the WiFi signal isn't good a takes a while to check in and out and go on break. I wish there was a feature with my phone where I could set Boomr to just use data when using it intead of me have to turn on and off my wifi a lot Review Source JW Jonathan W. Founder Used the software for: 1-2 years ### "I love boomr " January 15, 2018 5.0 Pros Boomr is great for my company because we use field agents and with this software we can see where they check in and monitor activity which helps in our accountability efforts. Cons One of the things I don't like about boomr is they lack of integrated features such as with quickbooks and other softwares we use because it add to our work load. Review Source Travis T. Office Manager Computer Software Used the software for: 2+ years ### "Best way to simplify the HR process" August 30, 2019 5.0 Pros With Justworks myself and my team were able to handle all the HR needs with ease. Cons Slightly more than expected to spend, but well worth the value. Review Source KH Kaycee H. HR Coordinator Leisure, Travel & Tourism Used the software for: 2+ years ### "Such a great company to work with! " February 27, 2020 4.0 Justworks makes paying employees simple. Pros Justworks makes everything easy, I never have to worry about forgetting something because they are so on it. Cons I cannot think of anything at the moment! Review Source JE Josh E. CEO Computer Software Used the software for: 2+ years ### "JustWorks is a great PEO" April 6, 2020 5.0 Pros It takes a lot of work off my hands I was previously having to do manually. Having benefits integrated with payroll is very helpful. Cons Support is sometimes hard to hear back from. Review Source PF Patrick F. Accounting and Finance Manager Apparel & Fashion Used the software for: 6-12 months ### "Excellent product, would recommend" February 5, 2020 5.0 Pros Boomr integrates extremely easily with our payroll processor and very easy to use Cons N/A, it's been very helpful for myself as an admin and the retail employees have been using it for clocking in and out at our retail locations Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing Justworks Better integration, easier to use, more competitive pricing Review Source KW Kenzie W. Medicare Insurance Sales Agent Insurance Used the software for: Less than 6 months ### "Great Software! " April 30, 2021 5.0 Overall, I think it's great and would recommend to anyone looking for a cheaper option but with the same great ease of access! Pros I love the ease of access that comes with using Boomr! Cons I wish you didn't have to end your breaks, It would be a lot easier if they ended on their own! When busy it is hard to remember to go back and end your break sometimes. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Our company did, not exactly sure why! Review Source RD Ruth D. Administration Professional Training & Coaching Used the software for: 1-2 years ### "Love using this software" February 27, 2020 5.0 Pros Very easy to use, amazing support (even reached out to me when I didn't complete a process I started!), and many aspects are very well thought of. Cons Still have to find one. Not that there were no problems, but they were dealt with promptly. Review Source AR Amadna R. Owner Animation Used the software for: 6-12 months ### "Good, but pricey" February 27, 2020 5.0 Overall positive, but could be smoother. Pros The interface is easy. There's always a place to find the answer you are looking for. I like the discounts for healthcare while using Justworks as a PEO. Cons The software is great. However, I didn't love that when we onboarded with Justworks they didn't let us know that we needed to take lots of steps with the state to cancel certain things. We got hit with some unexpected fees and slapped on the wrist. It also cost us lawyer and CPA $$ since we had to get their advice on the matter. Reason for choosing Justworks John was great at customer service and made us feel comfortable with moving forward. Switched from [Experity](https://www.capterra.com/p/14402/Experity/) healthcare benefits Review Source NS Nick S. Director, People & Culture Human Resources Used the software for: 6-12 months ### "Overall solid system; some updates needed" July 29, 2020 4.0 Overall, I'm happy with the switch. as I mentioned above, some system enhancements are needed. I think the customer service is largely good - very responsive. However, sometimes I want to talk through an issue with someone so I can better articulate my needs. It's difficult to get someone on the phone. Pros The user experience surpassed that of the competitors I looked at Cons Some basic functions seem lacking - like the ability to set up recurring off-cycle payments. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Justworks Cost, user experience Switched from [TriNet](https://www.capterra.com/p/192254/TriNet/) Cost, user experience Review Source GREG D. Owner Photography Used the software for: Less than 6 months ### "unpleasant experience" February 15, 2019 1.0 Terrible experience. This company is growing to quickly and doesn't have experienced staff. They are not clear in their communication, multiple times telling us one thing and delivering another. We have been onboard Since Jan 1 and will be canceling. No amount of health care discount is worth the hassle. Pros solid software. Easy to use. Clearly the only advantage they have one their competitors. Cons calendars are not updated enough in advance so you know when non-payroll items are deducted from your account. Review Source Tyler M. Used the software for: 6-12 months ### "Ease of Access" May 23, 2016 4.0 Boomr is very easy to use. It's multi-platform support is what I enjoy the most. Our company uses an ipad to clock everyone in and out, however, if I don't want to wait in that line then I can simply login on my phone and check into work from there. The accountability it offers to employees and employers is also very nice. I can see my hours log and calculate how much my check will be, in return my employer can see my log schedule and determine if I'm where when I'm supposed to be. Pros Quality time management. Multiple device platforms supported. Cons Random down times, 3-15 minutes. Review Source Jude R. Broker and Owner Real Estate Used the software for: Less than 6 months ### "Justworks is the best!" February 27, 2020 5.0 Excellent technology and customer support Pros Ease of use. The health benefits that are offered through this PEO. Cons We haven't found any negatives to the service yet. Reason for choosing Justworks Ease of use and health insurance options. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) We needed an updated solution. Review Source JM Janine M. Office Manager Financial Services Used the software for: 1-2 years ### "Justworks is Fantastic" July 29, 2020 5.0 Excellent Pros Inexpensive. Very easy to use. Customer service is great. Great benefit offerings Cons Payroll reporting could be more robust. Adding filters for pay periods and employees Reason for choosing Justworks Benefit offerings. Cost of premiums. Employee cost low. Software very intuitive and easy to use. Review Source Justin Q. President Marketing and Advertising Used the software for: 6-12 months ### "Justworks is just what we needed" July 8, 2019 5.0 Support has been excellent, even through periodic challenges. Pros Not only is the platform an AMAZING way to take care of payroll and HR compliance, but it offered our company an excellent way to have better access to lower cost healthcare coverage right away. We saved 50% instantaneously after signing up with Justworks, coming off of our own group plan from before. Cons Nothing so far. The software itself is very intuitive and easy to use. Review Source PF Paula F. Senior Admnistrator Law Practice Used the software for: Less than 6 months ### "Excellent value and great customer support!" June 15, 2021 5.0 Boomr is excellent for allowing our staff to keep track of their time. We chose them because our Gusto timekeeping program did not suit our specific needs. It was also great that we received a discount for integrating with our Gusto payroll system. We really appreciate that! Pros I love how easy it is to use once it's set up. It enables me to look at the information in more than one way, and quickly accomplish what I need to. Cons Initially, it was a bit difficult to understand upon first-time use, but the customer support was spectacular. \[SENSITIVE CONTENT HIDDEN\] was there to guide me step-by-step through the process and was very pleasant to work with. Reason for choosing Justworks I looked at several different programs, but none had the functionality that Boomr does, and no one else gave us a discount for integrating with Gusto. Additionally, the guys at Boomr are much more helpful and responsive than anyone else out there. Review Source EL Eli L. CEO Marketing and Advertising Used the software for: 6-12 months ### "Perfect for What We Need" May 14, 2018 5.0 Easily track employee hours and approve. Pros Our employees are able to login on a daily basis, leave their hours and I approve them on a weekly basis. This is exactly what we need. The fact that there is easy-to-use mobile app makes this a lovely solution for our young business. Cons Honestly, there isn't much that we dislike about the software. Perhaps a discount if we were to pay six months in advance (instead of a year, which is a big commitment for our young company). Review Source LO Libia O. Accountant and Office Manager Biotechnology Used the software for: 2+ years ### "Best PEO company ever!!" July 1, 2019 5.0 Always great and rapid customer service Pros It is very practical and easy to be used Cons Reports are getting complex and hard to choice what you really need Review Source AM April M. CEO Used the software for: 2+ years ### "Great way to track employees" May 14, 2018 5.0 Pros We utilize sub contractors, which can sometimes cause problems in reporting time spent on jobs. This app allows us to see when a contractor is on site or has left the job site. Cons Nothing, we love it. I only wish we would've found it sooner. It would've saved us a lot of headaches in keeping an eye on employees and contractors. Review Source CK Christopher K. Patient Advocate Medical Practice Used the software for: Less than 6 months ### "Justworks is great" April 13, 2022 5.0 It’s been an easy and great product Pros It’s ease of use and not having to be computer savvy to be able to understand the functions Cons I don’t like that it’s based on seconds it sometimes deducts a min off or adds one on if the seconds aren’t lined up perfectly Review Source Steven M. Vice President Construction Used the software for: 6-12 months ### "This app works great with our Payroll service. It integrates beautifully. Very fast and easy to use." September 27, 2017 5.0 Better time tracking. Easily manage shifts and correct time card errors. Pros I really like the GPS punch in and out. Most of my staff are drivers and need to clock in and out at different locations. This helps me keep tabs on them in a less invasive way than having a GPS tracker on at all times. Cons There is sometimes a lag in the edited hours. It is usually only a few seconds but sometimes needs to be double checked. Review Source JG Jenna G. Tax Preparer Accounting Used the software for: 2+ years ### "This app makes tracking time for our employees much easier than an excel spreadsheet :)" May 14, 2018 4.0 ease of time tracking Pros I like the fact that it is an app that all employees can use on their phone and that there is a restriction for distance before clocking in. Cons Sometimes it glitches and clock in/out are not recorded. Wish there was an app version for kindle or desktop version for employees that don't have good phones Review Source DP Dimitri P. Customer support Manager/ computer technician Information Technology and Services Used the software for: 1-2 years ### "Easy to use, great platform, overall it is a great app for a small and medium bussiness." September 27, 2017 5.0 Easy to use, beautiful and portable. Pros It works with wifi or data. You can use it everywhere and you dont have to have punch in machines in the store. Cons After some major updates I have to figure out where are the buttons but it takes only 5 minutes. This is not a major issue. Review Source MM Mark M. Client Success Marketing and Advertising Used the software for: 6-12 months ### "Unfamiliar with Cust. Support as I've never needed it. That's a good thing." September 28, 2017 5.0 I am able to clock in or out of shifts anywhere by simply using my phone. Pros It is extremely simple, convenient, and never gives me problems of any kind. Nothing complicated or fidgety. Cons I've got no complaints. If I'm forced to come up with something, I suppose I'd say that I can't clock in/out when I don't have service on my phone. But even then, I can login on the computer or adjust the time later. So even that isn't a problem either. 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