# Page 9 | Justworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Justworks the right Human Resources solution for you? Explore 739 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/223913/Justworks/reviews

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Justworks

4.6 (739)

[View alternatives](https://www.capterra.com/p/223913/Justworks/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 8th, 2026

# Page 9 - Reviews of Justworks

## Showing most helpful reviews

Showing 201-225 of 739 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Caitlin D.  
Founder  
Environmental Services  
Used the software for: 1-2 years

### "A must-have for a start-up organization"

March 2, 2021

5.0

Pros

I love how easy it is to access your pay stubs, see upcoming pay days, benefits, and upcoming holidays. As a new start up with no HR team, this has been a life changer for our organization.

Cons

No issues so far! It's been easy to implement and train the staff on.

Review Source

JMU

Jan Michael U.  
General Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "JustWorks Simplifies the Way You Manage Payroll and Benefits"

May 6, 2019

5.0

JustWorks is easy to set up and maintain. It's a great product to help companies become organized in their directory, payroll, and benefits.

Pros

1\. It's very simple to use - It's a repeatable solution that can easily be adopted by anyone in the organization. 2. When it comes to tax season, being able to view your tax forms and paystubs is very easy. 3. The directory feature is excellent. I love that you can see peoples' profiles and be able to find people in your organization and their contact info easily.

Cons

1\. Viewing benefits could improve quite a bit. It's good to see at a high level what the employee and employer contributions look like, but if I want to search for specific benefits within medical as an example, JustWorks does not really make it intuitive to search for what I need. 2. I wish that JustWorks can sync directly into Microsoft related products (i.e. Outlook for reminders, etc).

Review Source

Alex C.  
Graphic artist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy to use & efficient"

August 8, 2018

4.0

Pros

There’s virtually no pearning curve in learning to use this. And the mobile app makes in very convenient. It’s quick, easy to use and efficient. Recommend!

Cons

There could be a few more features. And it would be nice to see earnings after taxes rather han it showing you earnings at the top pre-tax.

Review Source

AD

Anthony D.  
CFO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Justworks - Really WORKS!"

November 7, 2019

5.0

Pros

Easy to use and great customer experience.

Cons

It would be great if calendar could sync with outlook or be exported.

Alternatives considered

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Reason for choosing Justworks

Better online user experience and minimal investment.

Review Source

JT

Jennifer T.  
  
  
Used the software for: 6-12 months

### "Has potential, but could be better"

May 24, 2016

2.0

My supervisor encouraged us to use the app to log in our hours, since we do not have an official method of logging our time while working. (I work for a really small environmental non-profit organization.) I was really amazed by how such an app can exist in place of a timecard or a website.

Pros

It's really mobile-friendly and convenient! Instead of grabbing a physical timecard or turning on a computer to log hours online, I can just log hours with my phone in a minute. I also like how it keeps track of the hours you take for your break and the hours you are actually working.

Cons

I often forget to check in whenever I come into work. A notification system letting me know when it is time to check in, or an automatic check-in when my phone detects that I am at my work would be helpful.

Review Source

FB

Frank B.  
Events Assistant  
Food & Beverages  
Used the software for: 1-2 years

### "I personally am not a huge fan of Boomr."

May 14, 2018

3.0

Pros

I like that I can track my time no matter where I am, it's nice to not have to be at a timeclock to punch in.

Cons

I really don't like that it isn't easier to log several different shifts in a single day. Also, you have to always be real careful and double check that the correct time is displayed after choosing your times. Sometimes you choose a time and then it resets.

Review Source

MM

Mayra M.  
Insurance Ops Associate  
Mental Health Care  
Used the software for: Less than 6 months

### "Just works Hours. "

April 14, 2022

5.0

Overall is good simple but just needs some minor additions.

Pros

I like the aesthetics and how user friendly it is.

Cons

Just works and just works hours should be together. Just hours needs some buttons added to make it easier to use. Just works hours glitches when entering a break manually. Paystub should show my employers name not just works.

Review Source

ML

Marissa L.  
Office Manager  
  
Used the software for: 6-12 months

### "Boomr is fairly easy to use and navigate."

May 14, 2018

4.0

Pros

Being able to use multiple platforms. It's a tool to be able to use away from the main job site. Making project tracking much easier.

Cons

I do not like that I am unable to easily edit an open shift. Currently, I have to wait till the shift has ended completely before I can fix an employees missed lunch/break clock in/out's.

Review Source

KG

Kristin G.  
Director  
Education Management  
Used the software for: 1-2 years

### "Payroll would be a nightmare without Boomr."

September 27, 2017

5.0

It frees me up to do more important tasks.

Pros

I love how I can obtain all of my payroll reports in just a few clicks. I also like how I can see who is currently working, and the times that they clocked in.

Cons

I think that the phone app could be a little better designed. Some of my staff members get a little confused while clocking-in and clocking-out on their phones.

Review Source

VR

Verified Reviewer  
Copywriter & E-commerce Strategist  
  
Used the software for: Less than 6 months

### "Pleasant, Easy-To-Use, Simple UI"

January 16, 2018

5.0

Pros

I like being able to check my paychecks, benefits, and contact my coworkers quickly and without having to sort through a complicated menu.

Cons

I wish you could customize the dashboard. Small gripe, but it would be cool to be able to move your calendar, directory, add widgets, etc.

Review Source

TC

Travis C.  
Owner  
Construction  
Used the software for: 6-12 months

### "Easy to use"

May 14, 2018

5.0

Easy to keep track of employee hours and OT

Pros

Easy to use- employees have no problems tracking their hours and I like the fact that I can easily review their total hours.

Cons

If there is one thing that I can say is a con would be the cost- although it is not that expensive. Its just an added expense that would be nice to reduce.

Review Source

FC

Frank C.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Justworks "

February 28, 2020

5.0

Could not be more positive ...

Pros

One of the best decisions we've made ... my life is easier with Justworks. I recommend the service all the time ...

Cons

I have no complaints and really no feedback on what could done to improve this service ... it just works. Pun intended ...

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Justworks

Easy to get started, simple onboarding ...

Review Source

BE

Brianna E.  
SPED Paraeducator  
  
Used the software for: 1-2 years

### "I use it for weekly clock in and out of work."

May 14, 2018

4.0

Pros

I am able to use it on the go, it is easy to clock in and clock out of the app. I am able to easily track my hours, as well as the pay I am determined to receive at each paycheck.

Cons

I do not see or account of anything that could be not liked. There were problems in the past attributing to not correctly giving my location, but those have been resolved.

Review Source

VR

Verified Reviewer  
Software Engineer Intern  
Automotive  
Used the software for: Less than 6 months

### "Boomr Review"

August 9, 2018

5.0

Pros

The software allows easy usage and is extremely user friendly. Makes logging hours simple, and the editing feature is also very helpful.

Cons

I would like for the software to be more visually appealing. The software itself is great but I think some design changes would help.

Review Source

Dylan C.  
Revenue Enablement  
Financial Services  
Used the software for: 6-12 months

### "JustWorks, works well."

October 3, 2022

4.0

It was MEH

Pros

It worked. Nothing more than that, like it never wowed me.

Cons

The UI could use an uplift. I felt it didnt integrate well with our 401k provider.

Review Source

SS

Stephanie S.  
Administrative Assistant  
  
Used the software for: 1-2 years

### "I use this time app on a daily basis. It is very straight forward and is very easy to use. "

May 17, 2018

4.0

Pros

It is very easy to use and makes keeping time a breeze. I also keeps track of how much i am earning and that is really helpful.

Cons

The break button does not request confirmation and it is easy to accidentally start your break when you don't mean to. Sometimes there are issues with the app and it you are unable to log in to the app.

Review Source

Josh P.  
Business Development Specialist  
Financial Services  
Used the software for: 2+ years

### "This software is as simple as you can get. It has helped us track our time cards. Amazing product!"

May 16, 2018

5.0

Payroll tracking has been made super easy. It allows you to see how many hours you have worked, what locations you worked and it tracks the increase from week to week.

Pros

I love how it allows you to track the weekly total hours. This way it helps you to stay up on how many hours you need before you begin to hit the over time wall. It is simple to edit shifts and tell which location you works. I also really enjoy the weekly emails with all the details of hours worked.

Cons

I wish there was a way that it would track your current hours with your clocked hours. When I have 14 hours already on the week, and I am clocked in on a current shift, it doesn't add your current shift hours to the weekly total. Also, i wish there was an option to add a "Vacation day" to the weekly hours, it would still need to be approved, but it would allow you to see how many hours, including Vacation, personal or sick hours you had for the week.

Review Source

SN

Sarah N.  
Consultant  
Management Consulting  
Used the software for: 1-2 years

### "Absolutely love it as a user"

November 3, 2020

5.0

Pros

Justworks is so easy to navigate and has a beautiful design. The UX is outstanding. They also put out great articles related to HR, employee experience, etc. and had a very well executed unconscious bias training that my company used.

Cons

The only weird feature that I've experienced is their Time Off calculations. The system doesn't include your future time-off days in its calculation of how many days you have left to take off. It's easy to think you have more than you really do.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "Decent app with some kinks"

May 23, 2016

3.0

Boomr is a decent app, however it does have some function issues which are a bit of a turn off. For one that you can't keep track of schedules via the app. Additionally , app functionality is also not 100% but the app is progressive.

Pros

The ability to track all employees with an ease

Cons

The lack of ability to track employees schedules via the app.

Review Source

VS

Vidyuth S.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Useful for contract work"

December 13, 2016

5.0

Extremely useful in helping track people's hours and locations, especially if they are in transit a lot or visit different locations. It seamlessly integrates into various payroll s/w which makes it super simple to run payroll (hours worked are auto-populated). They do lack a few more integrations into accounting and also could do with more robust features (have better reporting tools and better user management).

Review Source

VR

Verified Reviewer  
Sales Development Representative  
  
Used the software for: Less than 6 months

### "Easy and convenient."

May 23, 2018

5.0

Pros

Super easy to use and it's very fast and efficient. Gives you alerts accurately and informs me via email is awesome as well.

Cons

The software is great and I have no complaints. It's always working great with zero delays and the alerts are great.

Review Source

RL

Richard L.  
Executive Director  
Religious Institutions  
Used the software for: 6-12 months

### "Quantum leap forward in managing employees and huge savings"

November 7, 2019

5.0

We have saved a ton of money on health insurance. That money and the structural savings for adding benefits allowed us to add dental, vision and 401-K matches - all putting more money in employees pockets - and we still saved money!

Pros

Facilitating communication between supervisors and team members for scheduling and tracking time off .

Cons

Quickbooks integration needs a huge boost. Only area this was behind our previous provider.

Reason for choosing Justworks

a la carte pricing made Justworks a better deal.

Review Source

DP

Don P.  
Credentialed Trainer  
  
Used the software for: 1-2 years

### "The best app for tracking"

September 27, 2017

5.0

Pros

Easy to track your time and it's simple to clock in and out. Being an app, it doesn't require you to boot up your laptop. It's handy to be able to access via web, mobile, or laptop.

Cons

I have had trouble connecting before, but I don't know if it's a problem with my ISP, my wireless network, my phone, or with Boomr.

Review Source

LH

Logan H.  
COO  
Design  
Used the software for: 6-12 months

### "Wish We had Started Out with JustWorks"

July 29, 2020

5.0

Just great. Easy. Removes worry. We switched from SquareUp (which was a complete headache with terrible customer service) and I just wished we had started out using JustWorks from the very beginning.

Pros

They have thought of everything - customer services is always available to help and the how-to articles are top notch. I'm never left wondering if I did something correctly.

Cons

The new changes to make payments took some getting used to.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

PEO Benefits (healthcare, 401k, etc)

Review Source

SR

Shoshana R.  
Director of Finance and Administration  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Justworks review"

February 27, 2020

5.0

Pros

The software is user friendly and easy for my employees.

Cons

Off the top of my head, there is nothing I would change.

Review Source

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