# PostScan Mail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PostScan Mail Software - reviews, pricing plans, popular comparisons to other Email Management products and more.

Source: https://www.capterra.com/p/223928/PostScan-Mail

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# 

 PostScan Mail Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PostScan Mail

## What is PostScan Mail?

PostScan Mail is a digital mailroom service that gives you 24/7 access to your postal mail from anywhere. Choose a real street address, receive notifications when mail arrives, and manage it all online—open and scan, forward, shred, or archive with a tap. Whether you're traveling, running a business, or working remotely, PostScan Mail provides a secure, convenient, and flexible way to view and handle your physical mail. With nationwide address options, mobile apps, and robust privacy features, it’s a modern solution for managing mail without ever touching a mailbox.

## What is PostScan Mail used for?

[Mailroom Management](https://www.capterra.com/mailroom-management-software/)[Email Management](https://www.capterra.com/email-management-software/)

Overall rating

Based on 120 user reviews

Reviews sentiment

Positive

74%

Neutral

12%

Negative

14%

Starting price

$10

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PostScan Mail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.certifixlivescan.com/&name=PostScan Mail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PostScan Mail

4.1 (120)

VS.

[4.8 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

Starting Price

$10

Per Month

Starting Price

$67

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (110)

Ease Of Use

4.9 (176)

Value For Money

3.9 (99)

Value For Money

4.7 (149)

Customer Service

4.1 (101)

Customer Service

4.8 (161)

## PostScan Mail alternatives

Highest Rated

[4.9 (164)](https://www.capterra.com/p/181635/Postage-aver/reviews/)

Starting price

$98.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (542)](https://www.capterra.com/p/136495/Notifii/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (51)](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/reviews/)

Starting price

$0.40

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.6 (2,222)](https://www.capterra.com/p/146652/Airtable/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/223928/PostScan-Mail/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

2.4 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Shipping Management

1.7 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

Intelligent Mail Support

1.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

For sorting and tracking mails and letters

Delivery Tracking

2.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Package Tracking

2.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Track the parcel or consignment delivery status

Document Storage

1.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

PostScan Mail 17 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

Protect sensitive data for digital privacy

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Store and organize documents in a centralized system

For sorting and tracking mails and letters

Access the system via a mobile application

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Track the parcel or consignment delivery status

Search and filter data across systems to locate required information by entering keywords or certain criteria

An email inbox that can be accessed and managed by multiple individuals

Manage and track orders being shipped to customers

Track the status over time for a request, process, asset, or transaction

Allow customers/users to submit support queries and service requests

Features

4.0 (100)

4.0

Based on 100 reviews

## Pricing

Value for money

3.9 (99)

Starter

$10.00

Per Month

Value for money

3.9 (99)

3.9

Based on 99 reviews

## Integrations

[

AfterShip](https://www.capterra.com/p/178663/AfterShip/)

## Support, customer service and training options

Customer Service

4.1 (101)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (101)

4.1

Based on 101 reviews

## User reviews

Overall rating

4.1

Based on 120 reviews

Filter by rating

5(67)

4(22)

3(14)

2(5)

1(12)

Mentioned topic

Sorted by most recent

JT

Jessica T.

Owner

Accounting

### "Terrible! They don't scan and they mix up mail"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

February 12, 2025

DEFINITELY STAY AWAY!!! Totally unreliable, and in a sense it is a scam, because they charge for SCANNING service, but do not deliver that. It's also super insecure as they mix up people's mail. The location in question is \[sensitive content hidden\]

Pros

Nothing really. They can't even meet the bare minimum of services.

Cons

They don't scan your mail!!! They take blurry, crinkled sideways or upside down photos of it. If you complain, they blame it on the location employees and say it's not their responsibility. (They contract out to 3rd party shipping stores). However I'm paying PostScan for scans so it's THEIR resp to deliver scans. Even worse, i regularly get other peoples mail, including financial statements!!! I keep complaining and getting my mail redone but they keep reverting to illegible photos.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Aamer A.

Self used

Information Technology and Services

### "Should be called "steal-lie-deceive" for accuracy"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 1, 2024

They are "postscanmail" but they neither posted, scanned, or received my mail. I'm filing a claim in court this week to recover my losses. Pretty terrible service when they literally cannot do the core service they are named for.

Pros

When they were using a third party operator, I had no issues.

Cons

Since I signed up for a location that they run, it's been a complete disaster. I had three packages delivered there and they were all lost. I called multiple times and was told different stories eventually to learn they gave me an address for a location that has no employees. My UPS delivery has proof of delivery with a signature, but they claim they don't have it. Total joke of a service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mike P.

Construction Manager

Oil & Energy

### "Avoid At All Cost"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 16, 2024

Organised theft sums it up. Requirement to submit copies of highly sensitive personal information should have set off the alarm bells.

Pros

Nothing, disaster from start to end. No customer service or support when dealing with their local partners.

Cons

Essentially PostScanMail use different local partners all over the world. I had the "pleasure" of dealing with MobiTel AT CZ SK UA who essentially took hostage of my mail, refused to forward it both outside and inside the country. PostScanMail provided no commentary and did nothing to support me despite me repeatedly cc'ing their support team on every e-mail to MobiTel AT CZ SK UA. Daylight robbery you might say, on top of that they will demand copies of your passport, driving licence, proof of address, etc. God only knows where that goes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Alfonso H.

Owner

Retail

### "Bad Review fromoperator"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 14, 2024

As an operator working with Post Scan Mail, I’m extremely disappointed with the service and management. The post-scan mail system has been a nightmare. There are constant delays, and important documents are often lost or misfiled, causing significant disruptions in our operations. The lack of communication from management only exacerbates the problem. Requests for updates or assistance are met with silence or vague responses, leaving us in the dark and unable to meet our own deadlines. It's frustrating to see how poorly these issues are handled, especially when they directly impact our ability to provide quality service to our clients. Leadership at Post Scan Mail seems to lack the foresight and organizational skills needed to run an efficient operation. Instead of addressing these ongoing problems, they tend to shift blame and avoid taking responsibility. This kind of management is not only unprofessional but also harmful to the business relationship. I strongly advise other operators to think twice before engaging with this company unless they significantly improve their processes and leadership strategies.

Pros

none. They are do not handle operator requests well. They feel entitled like they are doing us a favor.

Cons

none communication, lack of management skills

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Janet G.

Director

Non-Profit Organization Management

### "Will Send your Mail Back and Never Tell You"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 26, 2024

Awful, do not do business with this company.

Pros

Nothing - this company is terrible and incompetent.

Cons

Worthless service, I’ve never received my mail, they did not provide it to me or scan it into the system. No one contact me, I had to contact them and ask why I wasn’t getting my mail from the Internal Revenue Service. They claimed I failed to complete the 1583 but never contacted me. Today they admitted they had everything but one of their employees was incompetent and couldn’t figure out how to do their job back in February, but no one did anything other than keep charging my credit card every month and ignoring mail I was receiving.

Reasons for choosing PostScan Mail

US News recommended them. Obviously, US News has never had to rely on them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MN

Martina N.

CEO

Computer Hardware

### "I do not know what to say"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 26, 2024

I do not know what to say, worst experience I ever had, we had 4 heavier parcels around 15-18kg each stored with them in their Slovakia location in Europe which is serviced by Mobitel Inc. They charged us at the end more than 460 USD for a month (and more for a few weeks) to store those low value parcels which are not even worth that amount they charged us, this was never mentioned anywhere, I would have never used them if I would have known this, no fees are really described anywhere... Also charged us 31 USD each for forwarding parcels within the same city to a new provider we using now, ridiculous really... I can only warn to use them, I really feel defrauded by them I already filed a complaint but us usual nobody seems to be interested by them to answer emails, also the experience from others here what I read I closed the account permanently and need to fight for a refund now, horrific really never had in my life such a bad experience...

Pros

Nothing, just bad in everything a mail/parcel store provider can provide

Cons

All just very bad, handling of our emails to them takes ages, no apology, just ripping you off with parcel storage costs which are not described anywhere, parcel forwarding prices ridiculous...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AJ

Anwar J.

Operations Manager

Retail

### "PostScan Mail System - User Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2024

Pros

This is not a past-tense question. We like the entire system of PostScan Mail.

Cons

We do not have any cons per say, however, we recommend that 90 days be lessened to 6 weeks for a person to resolve his/her account issues in order to have his/her respective account current.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LR

Lavinia R.

Ufficio Marketing

Hospitality

### "Da 10 stelle"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 19, 2023

Pros

Molto facile da usare, consente di gestire la propria posta elettronica in modo facile e sicuro

Cons

Alcune funzioni si trovano nelle impostazioni e ho fatto fatica ad individuarle inizialmente

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Rosela G.

Relazioni con il pubblico

Government Relations

### "Buon software ad un prezzo accessibile"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 18, 2023

Lo uso settimanalmente e soddisfa le mie esigenze

Pros

E' economico e fa quello che deve per assicurarmi che la posta email sia sotto controllo

Cons

A volte le notifiche non arrivano in tempo

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Dovevo e volevo provare altro per poter fare un confronto con altri software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Randall M.

My self

Information Technology and Services

### "Lack of Customer Service"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

June 24, 2023

poor

Pros

Easy to use, they inform you right away a mail arrives.

Cons

I have been trying to pick up my mail and literally it has become impossible, the address of the business doesn't look like any mail office, i have tried to email them for an appointment and no reply, i have tried to call them and no answer, just a text message they will get back to me with no hope, now they have my mail which i am unable to pick up. This is related to Farrell office in Calgary.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/223928/PostScan-Mail/reviews/)

Popular comparisons

[Parcel Tracker Mailroom vs PostScan Mail](https://www.capterra.com/compare/190220-223928/Parcel-Tracker-vs-PostScan-Mail)[Postage $aver vs PostScan Mail](https://www.capterra.com/compare/181635-223928/Postage-aver-vs-PostScan-Mail)[Stamps.com vs PostScan Mail](https://www.capterra.com/compare/90069-223928/Stamps-com-vs-PostScan-Mail)

[PitneyShip vs PostScan Mail](https://www.capterra.com/compare/223928-251583/PostScan-Mail-vs-PitneyShip)[iPostal1 vs PostScan Mail](https://www.capterra.com/compare/223928-234112/PostScan-Mail-vs-iPostal1)[Notifii Track vs PostScan Mail](https://www.capterra.com/compare/136495-223928/Notifii-vs-PostScan-Mail) 

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