# Page 10 | Bookedin Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Bookedin the right Appointment Scheduling solution for you? Explore 298 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/224018/BookedIN/reviews

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Bookedin

4.6 (298)

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Last updated March 13th, 2026

# Page 10 - Reviews of Bookedin

## Showing most helpful reviews

Showing 226-250 of 298 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HA

Holly A.  
Cosmetologist  
Cosmetics  
Used the software for: Less than 6 months

### "Functions"

June 3, 2020

3.0

A little frustrating

Pros

I like the initial set up. I can put in the services and time for each service.

Cons

You can’t double book clients. It sometimes can take up to 4 minutes to load when you click on the app. Which is frustrating when you have a client waiting for you to rebook them. You can’t block out time for misc. things. You have to go to each day to block out vacation and such.

Reason for choosing Bookedin

Still trying to figure that one out

Review Source

SM

Shannon M.  
Owner  
  
Used the software for: Less than 6 months

### "We love the platform and ease of use. "

February 1, 2018

5.0

Pros

Multiple calendars, the app is super easy for all of the artists to use, easy to set up and easy to navigate around. Was easy to explain to our artists as well

Cons

Wish adding details about appts wasn't so tricky on the iPad. When we make an appt we have to go in and change it to include the details. It's hard to input

Review Source

HG

Heather G.  
Tattoo shop manager  
  
Used the software for: Less than 6 months

### "We love Bookedin, it's user friendly and never fails."

July 6, 2018

5.0

Pros

While using bookedin there is an Ease of booking appointments on my computer, organization shop wide, user friendly , color coded, place for appointment notes.

Cons

when using booked in and booking on the cell phone, everywhere you touch tries to book an appointment, which makes it extremely frustrating to work easily.

Review Source

MR

Marlena R.  
Nutritionist  
  
Used the software for: Less than 6 months

### "Seamless transition from my old system, easy front and backend"

June 5, 2017

5.0

Pros

Easy to use for simple one room/ one therapist operation. Looks great, booking widget integration was easy. I was able to continue accepting payments via pay pal.

Cons

Need a wait list option, I haven't been able to figure out how to easily set it up for a multiple room clinic with different therapy options.

Review Source

SP

Samantha P.  
Tattoo Apprentice  
Arts and Crafts  
Used the software for: Less than 6 months

### "Gets the job done but I would appreciate more features. "

October 31, 2017

4.0

Organization

Pros

Ease of use, good reference and tracking history. Good to gather customer info. I like the text and email reminders.

Cons

Mobile app doesnt let you include details and notes. You can't attach pictures. There is no syncing with social media or email. I wish it functioned more like a CRM system.

Review Source

JD

Jennifer D.  
Massage Therapist/Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Makes my life so much easier!"

July 21, 2017

5.0

Pros

I like that I don't have to take the time to remind my clients everyday about their massages. Easy to enter in all my information and book apts.

Cons

People have a hard time with the "yes" for the reply not fully understanding how to answer and the email some people say it doesn't respond for them.

Review Source

GS

Gary S.  
Owner  
  
Used the software for: 1-2 years

### "Better than Schedulicity, or any other online booking offering! "

September 24, 2015

5.0

Pros

I used to use Schedulicity, but I could not support multiple offices without scheduling conflicts. BookedIn solved that issue.

Cons

Nothing to comment on here. They are great.

Review Source

MF

Michael F.  
Tumbling instructor  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Great product to schedule and keep lessons"

March 24, 2020

5.0

Pros

Easily done with scheduling for both clients and myself. Keeps you up to date and sends reminders to clients when upcoming lessons happen. Overall fantastic product

Cons

The system is great however there have been snags with my schedule opening up at 2am or 3am and I had those blocked off. Other than that, it's great

Review Source

Response from Bookedin

April 14, 2020

Thank you so much for this review Michael! You rock! If you have a moment we'd be forever grateful if you could review us on the mobile app store as well. ~Leanne

CC

Charles C.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Payed for itself the first day!"

November 29, 2017

5.0

My schedule stays a lot fuller now.

Pros

My clients can book from home, and frees me up to work more productivity, I also have way less cancellations with appointment verification.

Cons

None so far. The only thing I can suggest is a loyalty program for the clients to get them to return more often.

Review Source

JG

Juan G.  
Owner  
  
Used the software for: Less than 6 months

### "Best booking app available!!!"

June 3, 2017

5.0

Pros

Ease of use. I like that clients are notified via email and text. Client can confirm by either method. For the business owner its one less thing to worry about.

Cons

Booked in has been such a great app. Since we have been using BookedIN, I do not have any cons that I can think of.

Review Source

MF

Mishone F.  
CEO  
  
Used the software for: 6-12 months

### "Love BookedIN. Transformed my business!"

October 1, 2015

4.5

Pros

It is so user friendly, so intuitive, and so simple to change things when I need to. It also helps me keep my finances in order when clients pay deposits. It's really a joy to use.

Cons

I wish there were a few more options for customization of the services. Other than that, the product is really very functional.

Review Source

JM

Jason M.  
Tattooer  
Arts and Crafts  
Used the software for: Less than 6 months

### "Exactly what i needed"

March 13, 2017

5.0

Other programs had difficulty integrating with my google calender, or didnt offer my preferred payment type. BookedIn gave me all the essential features i had been looking for. My clients have found the system easy to use and it has helped free up my personal time tremendously

Pros

Features

Cons

Calender not being monthly to show client names

Review Source

cL

chaunva L.  
  
  
Used the software for:

### "Review for BookedIn"

October 19, 2016

4.0

We love it! Then only thing I would like changed is the ability to send an invoice through the app! Other than that, its very useful and easy to use :)

Review Source

Response from Bookedin

October 26, 2016

Hi Chaunva, thank you so much for the review here, we're so glad you found us! Re: invoicing, have you tried the "Payment Request" button in the web version of bookedIN? It allows you to create an email invoice for any amount with a short description. Clients can pay online, and the payment gets tracked in their history. Give it a try and let me know what you think! If you have ideas for how it could be made better, we'd love to hear them.

DD

Debbie D.  
Salon owner  
  
Used the software for: Less than 6 months

### "This system is so easy to use. "

December 7, 2017

5.0

Pros

I like the how easy it is to use. My guests love using their app to book with me. I have all great feed back on this system

Cons

I wish that this app would also do email marketing and text marketing to the guests that I have already loaded into the system.

Review Source

KT

Kristine T.  
Beauty Technician  
  
Used the software for: Less than 6 months

### "Convenient!"

February 1, 2018

5.0

Pros

That it saves me a lot of time. I can put in my specific hours, add in services last minute, and of course the fact that I don't have to spend much time out of my day anymore with clients figuring out when's the best day and time for them to come in!

Review Source

LS

Lisel S.  
President  
  
Used the software for: 6-12 months

### "Scheduling System that is powerful, yet easy to operate!"

September 22, 2015

5.0

Pros

The vendor is very responsive to client needs, ideas and suggestions. Excellent customer service. The product is easy to use which is why I chose it, no complicated set up, instructions or classes needed.

Cons

I wish it had an App. It would make using the product more convenient.

Review Source

AL

Amy L.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Appointments / Scheduling / Less Admin Time"

February 22, 2019

5.0

It was recommended as an alternative by my website developer... I love that it integrates with my website and provides flexibility to my clients to book appointments with me.... therefore cutting down on my administrative time.

Pros

It was easy to use but more importantly convenient to integrate with my website.

Cons

At the moment I do not have any drawbacks, I suppose it would be nice after the booking to redirect traffic back to my website.

Review Source

HB

Hillary B.  
Owner  
  
Used the software for: 6-12 months

### "I use BookedIn for my company, I absolutely LOVE this booking system!"

September 22, 2015

5.0

Pros

The support staff is incredibly friendly and quick in response. Always there for you when you need help. The software is very simple to set up and the payment plans are very affordable.

Cons

There really isn't much I don't like~ They do an incredible job with everything!

Review Source

SW

Sarah W.  
  
  
Used the software for:

### "So easy to use"

February 1, 2017

5.0

I love how easy BookedIn is! By far the easiest I've used, and I've tried several. And they have great customer service. The ONLY thing missing is text notifications but they're working on adding that feature.

Pros

Easy to use, good customer service, free trial

Cons

No text notifications

Review Source

Response from Bookedin

May 12, 2017

Hey Sarah, We are super excited to announce bookedIN text message reminders are now live! Check it out on our blog here: https://bookedin.com/blog/new-text-message-reminders/?cid=84 Thanks again for your review, have an awesome day. =)

HS

Heather S.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Too expensive "

March 24, 2020

4.0

Pros

I appreciate that I can now accept payments prior to booking.

Cons

I wanted to offer mini sessions but every calendar costs extra.

Review Source

Response from Bookedin

April 14, 2020

Hi Heather, thank you for taking the time to review Bookedin! I understand you're a solo entrepreneur, and the added calendars cost is steep since you're only truly needing them for 1 service (mini sessions). Please contact me and reference this review and we'd be happy to work something out! ~Leanne leanne@bookedin.net

GS

Gloria S.  
Quality Engineering  
Industrial Automation  
Used the software for: 6-12 months

### "Great for scheduling appointments"

July 30, 2018

5.0

Pros

All the small and medium business should use this Bookedin for their appointment services as it saves lot of time and effort. Very Convenient.

Cons

Needs a good marketing strategy. It becoming popular and needs more people to use this and get benefit out of it.

Review Source

MF

Marcos F.  
Key Account Manager  
Industrial Automation  
Used the software for: 6-12 months

### " Time saving tool"

July 30, 2018

5.0

Pros

An amazing app to know the other persons availability and book the appointment instead of call, messages to confirm the availability.

Cons

I feel they should had some sort of sms reminders and also some timezone options availability as it will be very helpful.

Review Source

PT

Paul T.  
Managing Director  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Simplified Bookings"

August 20, 2016

4.0

This product has given us more flexibility in our bookings but notifications to customers that we never had with our old book system

Pros

Impossible to double book

Cons

Having to put in every booking when you have repeat bookings every week of the year

Review Source

BM

Bob M.  
Business owner  
Alternative Medicine  
Used the software for: Less than 6 months

### "Great program for online scheduling "

February 22, 2019

5.0

Made it easier to capture online appointments.

Pros

Ease of use and covers every possible feature needed for online scheduling. My clients love it!

Cons

I like everything about it. There is nothing about it that I don’t like.

Review Source

MB

Melissa B.  
owner  
Photography  
Used the software for: Less than 6 months

### "Great Business tool"

March 13, 2017

5.0

I am so glad I signed up for BookedIn. It has made my workflow so much easier, the systerm is easy to use and the communication to my clients is easy and looks very nice & clean. I am very happy with it.

Pros

Makes it easy for my clients to book sessions.

Review Source

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