# Page 2 | Bookedin Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Bookedin the right Appointment Scheduling solution for you? Explore 298 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/224018/BookedIN/reviews

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Bookedin

4.6 (298)

[View alternatives](https://www.capterra.com/p/224018/BookedIN/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Bookedin

## Showing most helpful reviews

Showing 26-50 of 298 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AWC

Angel W C.  
Owner  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Highly recommended "

June 12, 2025

5.0

I’ve been using Bookedin for my barber shop for over two years now, and it’s been nothing short of amazing. It has completely streamlined the way I manage appointments—no more back-and-forth messages or missed bookings. The app is super user-friendly, both for me and my clients, and it gives my business a more professional and organized feel. I also appreciate how reliable it is and how responsive the support team has been when I’ve had questions. If you’re a barber or anyone in the service industry, I highly recommend giving Bookedin a try. It’s been a game-changer for my shop!

Pros

Very easy to use for me and my clients, I’ve been running my barbershop with Bookedin system over two years and I never have an issue.

Cons

The only thing is, they don’t have the option to buy 2 calendars I wish they have the option and the other thing is I would love to have the option to block unwanted clients to book online.

Review Source

Response from Bookedin

June 17, 2025

Wow, thank you for the fantastic review, Angel! We're thrilled to hear that Bookedin has been a game-changer for your barbershop, making appointment management significantly smoother. Knowing that it’s helped you stay professional, organized, and stress-free means a lot to us! We also appreciate your kind words about our support team—we are always here to help. Thank you for recommending us to others in the industry. We’re excited to continue providing the reliability you’ve come to trust. Regarding your feedback, Bookedin has released a new pricing plan, which includes the ability to select the number of calendars and block the unwanted client features. If there's anything else we can do to further enhance your experience, please don't hesitate to reach out. Happy booking!

DP

Denise P.  
Groomer  
Dairy  
Used the software for: 2+ years

### "It is a good program"

June 4, 2025

5.0

It has been a very good experience for my first time using a online booking app. Its a goos price and does all the things i need it to

Pros

The text reminders, and how i can set my hours straight on the program. That people can book online, but i get a notification in case it doesnt work for me.

Cons

It can be slightly glitchy, especially going from using the app on my phone to it on the computer. Its a little harder to use on the app

Review Source

Response from Bookedin

June 10, 2025

Thank you for your thoughtful review, Denise! We're glad to hear that the text reminders and flexible scheduling features have been helpful for you. It's great to know that the online booking system is working well and that notifications help you manage appointments effectively. We appreciate your feedback regarding the occasional glitches that occur when switching between the mobile app and desktop version. Improving the mobile experience is a top priority for us, and we continually work on updates to enhance usability. We're thrilled that you've had a positive first experience with our booking app and that it meets your needs at a reasonable price. If you have any questions or suggestions, please don't hesitate to reach out to support@bookedin.com — we're here to help! Thanks again for sharing your experience!

VW

Virgil W.  
Commander, Chapter Service Officer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Veterans Service Organization "

October 1, 2025

5.0

We like how easy it is to setup and use. Our clients like how easy it is to schedule their appointments on their phones.

Pros

Easy to use for our older clients, and the security that we needed. How easy it is for our clients to schedule their appointment on their phones.

Cons

we don't have anything that we didn't like about the program, The only complaint I had was with the payment process being an international transaction.

Review Source

Response from Bookedin

November 17, 2025

Thank you for the great feedback, Virgil! We're delighted to hear that BookedIN is user-friendly for your older clients and provides the security your business requires. We're also happy to hear that setting up and using BookedIN has been a smooth experience for you. It's great that your clients can easily book appointments directly from their phones—that convenience is exactly what we aim to deliver. We appreciate your support! Please email us at support@bookedin.com regarding your concern about the international transaction process, so we can further assist you.

JS

Jamie S.  
RV Service Technician  
Automotive  
Used the software for: Less than 6 months

### "Quick and Easy Setup"

April 3, 2025

5.0

I've tried a few so far, and Bookedin has been my best experience. I was able to get up and running right away, and the price is very competitive. I love the fact that it integrates with Google Calendar and even my iPhone calendar so well. The one thing I don't like is the ads at the end. It's one thing to say "provided by Bookedin" or something like that, but there was an ad for hotels at the end of the message. Maybe that can be eliminated with a higher subscription, but I'm already paying for a subscription. That should be enough. Anyway, although an annoyance, it is minor. I still feel it's worth the price.

Pros

Easy to set up and start using right away.

Cons

I don't like my customers being targeted with ads.

Switched from

[Visibook](https://www.capterra.com/p/151022/Visibook/)

It stopped working, and I couldn't reach or even find any customer service.

Review Source

Response from Bookedin

April 9, 2025

Thank you Jamie for your awesome review! It’s such a relief when tools are genuinely user-friendly and don’t need hours of setup, isn’t it? Starting smoothly is half the battle won! It really sounds like Bookedin has checked a lot of boxes for you—straightforward setup, budget-friendly pricing, and smooth integration with both Google and iPhone calendars. That kind of compatibility can be a game-changer, especially for managing busy schedules. It must make your workflow so much more streamlined!I've noted your suggestion too, on offering a more ad-free experience for subscribers in the future. It's great that the pros still outweigh that minor annoyance for you!

LB

Lisa B.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Perfect for my business!"

February 27, 2025

5.0

My experience thus far has been great! Easy to use for me and user friendly for my clients!

Pros

Boookedin has been great for my business! Makes bookings so easy for my clients. It's easy to share the link on Facebook, or thru email or texting. I love that it sends my clients reminders. So far so good.

Cons

I haven't used it that long and it's not quite my busy season yet. So, no complaints so far.

Switched from

[Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Facebook got rid of their appointment booking feature.

Review Source

Response from Bookedin

March 4, 2025

Thank you for the detailed feedback Lisa! I'm thrilled to hear that Bookedin has been a great addition to your business. It sounds like the ease of booking, sharing links, and sending reminders has been particularly beneficial for both you and your clients. Your positive experience so far is fantastic news, and it's good to know that even without being in your busy season, you've found the platform to be reliable and user-friendly. If you have any other thoughts or suggestions as you continue to use Bookedin, don't hesitate to share them. Your insights are invaluable! Here's to continued success with your bookings! 📅✨

MR

Maricela R.  
OWNER  
Accounting  
Used the software for: 1-2 years

### "The best booking website "

February 25, 2025

5.0

I've used booked in for 2 years and it has helped me organize my appointments so much. My business has grown so much since.

Pros

I love how I am able to customize my schedule to what fits my business hours best.

Cons

Not having an option for reminders to be in Spanish for non-English speaking clients.

Review Source

Response from Bookedin

February 26, 2025

Thank you so much for your wonderful feedback Maricela! We're thrilled to hear that you consider us the best booking website and that our platform has helped you customize your schedule and grow your business over the past two years. It's fantastic to know that you've found our service so beneficial. We also appreciate your suggestion regarding reminders in Spanish. Providing language options for non-English speaking clients is a valuable insight, and we will definitely consider this as we continue to improve our platform.

RS

Rafa S.  
Tattoo artist  
Arts and Crafts  
Used the software for: 1-2 years

### "Cultura tattoo "

December 19, 2024

3.0

It’s mid range but works ok… I like that its northern American based

Pros

First app that contacted me personally !!

Cons

First app that hasn’t rewarded me for loyalty

Alternatives considered

[Weebly](https://www.capterra.com/p/246168/Weebly/)

Reason for choosing Bookedin

I got a free trial through email… and had

Review Source

Response from Bookedin

December 23, 2024

Thank you for your feedback Rafa and it's frustrating when loyalty doesn't get the recognition it deserves. While Bookedin might not have a loyalty program, it sounds like it's been a valuable tool for your business in other ways. If you're looking for ways to get more out of it, maybe we can brainstorm some ideas together.

CR

Carie R.  
Barbershop  
Apparel & Fashion  
Used the software for: I used a free trial

### "Great customer service "

January 28, 2025

5.0

so far it’s been good , customer service is really good. They always answer.

Pros

Everything is very easy , great customer service.

Cons

What I don’t like is that every barber is allowed to see every customer information .

Switched from

[Squire](https://www.capterra.com/p/153899/Squire-Barber-Appointment-App/)

Because I had to have payment by Credit Card in order to have their service .

Review Source

Response from Bookedin

February 3, 2025

Fantastic review Carie! It's great to hear that you've had a positive experience with Bookedin's customer service and ease of use! It's understandable that you have concerns about privacy when it comes to customer information. It's important for businesses to ensure that customer data is protected and only accessible to those who need it.

TG

Tom G.  
Tattooist, Studio Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Bookedin for Australian Tattoo Studio"

October 23, 2024

4.0

I have found bookedin to be a fantastic tool for client bookings and managment, easy to use and dynamic.

Pros

Easy of Use. Good Price Point. Intuitive interface. Great cross intergration.

Cons

Not being able to set up different payment accounts for different staff/services to take deposits

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing Bookedin

Sponsorship Deal with Jon Nelson - Tattoo Artist

Review Source

Response from Bookedin

November 18, 2024

Thank you so much for your kind words, Tom! We’re thrilled to hear that you enjoyed the ease of use, good price point, intuitive interface and great cross-integration. Your feedback and suggestions mean a lot to us and we will add them to our feature request list!

NO

Nerea O.  
Educadora  
Education Management  
Used the software for: 1-2 years

### "Me ha encantado"

January 12, 2024

5.0

La he usado mucho y la seguiré usando. La he encontrado muy útil y muy precisa.

Pros

Funciona muy bien, la he usado mucho y lo seguiré haciendo.

Cons

Su diseño no es muy estético y algunas funciones son difíciles de encontrar.

Review Source

BS

Bruce S.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Using Bookedin for daily lot rental "

July 28, 2024

5.0

Bookedin is working for me. Very good program if you use it for what it is intended.

Pros

Bookedin would be great if I were using it like it was intended. I couldn’t find one I liked that was reasonable so I adapted Bookedin and trying to make it work.

Cons

I felt like I had to struggle to much at the beginning due to the fact customer service never called me to help set the app up after I made an appointment with them at 12:00 noon several weeks ago.

Reason for choosing Bookedin

I started inputting info and saw that I could make it work in a last minute change of business plan.

Review Source

Response from Bookedin

October 13, 2024

Thank you for your feedback Bruce and we're sorry to hear about your experience with the support. Please email us if you need further assistance.

KW

Kalani W.  
ACADEMIC SPECIALIST  
Education Management  
Used the software for: Less than 6 months

### "Thank you so much."

September 14, 2024

5.0

Effective. Useful. Helpful. Organized. User Friendly

Pros

Ease of use. Convenience. Great value and Customer Service.

Cons

App and website are a bit different. Blocking out times is a bit time consuming.

Review Source

Response from Bookedin

October 11, 2024

Thank you for the amazing feedback, Kalani :) Please let me know if you need further assistance regarding the cons you've mentioned.

VR

Verified Reviewer  
Braider  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Bookedin is the best place to crow your business "

August 5, 2024

5.0

I have just 1 months I got 3 clients I need mores

Pros

To get costomer I need to change the plan

Cons

Bookedin is the best website because when the costomer book you are sure to receive them in your salon.

Review Source

Response from Bookedin

October 13, 2024

Hi there, we appreciate your review and if you need further assistance on how to get more customers, please reach out to support@bookedin.com

LB

Leesa B.  
House cleaner  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Honest review "

July 9, 2024

5.0

Pros

I like that Bookedin is mobile friendly, easy to navigate and very welcoming

Cons

There is nothing I do not like about using Bookedin

Review Source

Response from Bookedin

October 13, 2024

Hey Leesa, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

JM

Jacob M.  
Tattoo Artist  
Arts and Crafts  
Used the software for: 1-2 years

### "Good work "

June 6, 2024

4.0

Its a good service, a little limited and over priced but consistent and if booked out saves you money by saving you time

Pros

It works well minimal supervision . It books in clients

Cons

Bit expensive to be completely honest a service like this should be inder $10 a month

Review Source

Response from Bookedin

October 15, 2024

Dear Jacob, we appreciate you taking the time to let us know about your experience! We will take note of your feedback about our pricing for future consideration. If there’s anything else we can help you with, please let us know.

KP

Khalid P.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Feedback bookin "

May 30, 2024

5.0

Pros

It’s organized and easy to use. You can design it to look however you want it to look

Cons

Payments, the payment price. Other than that nothing else

Review Source

TC

Tamiko C.  
Phenomenal Program  
Publishing  
Used the software for: I used a free trial

### "Perfect way to schedule "

June 13, 2024

5.0

I’ve had a great experience thus far. I’m sure anyone who’s used it will feel the same way.

Pros

It takes the stress out of scheduling and it’s easy to navigate.

Cons

Don’t have any cons but there’s still a few features I’m learning.

Review Source

Response from Bookedin

October 13, 2024

Thanks, Tamiko. We’re thrilled you were satisfied with our services and relieved your work stress. Your feedback is appreciated!

SB

Susan B.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "Tax office looking forward to using Bookedin for the new upcoming Tax Year!"

December 18, 2023

5.0

So far we've had a positive experience. As we slide into the next year where we'll be using it 100% we're looking forward to seeing how much time this really will save us!

Pros

Appt confirmations/reminders, every client we've spoken to about receiving them has been very pleased with the idea. Different services you could setup. Ease of use. Geno at Tech Support is incredibly responsive and has taken ALL recommendations into consideration for future releases. Great Tech Support, Geno was amazing at pulling over 1200 clients over from a csv file for us into the software and has taken note of all suggestions for future releases.

Cons

No easy print option (Geno helped us with a hack that works just fine in the meantime). Color-coding "services" or appts would be great.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing Bookedin

It does pretty much everything we need it to do.

Review Source

Response from Bookedin

January 29, 2024

Thank you Susan for this excellent feedback. So glad you and Geno could connect! Cheers to a time-saved tax season 💰🤩

JZ

Jessica Z.  
Optometry abd optical dispensary  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love the service"

April 16, 2024

5.0

Pros

Its so simplisticfl for all users, and so convenient. Its been very easy to integrate into my business and love i can have up to date schedule at my fingertips with the app.

Cons

Having to add our apts in (scheudling for a doctor) is the most tedious thing we need to do (doesnt take long). Havubg an option for it to have an easier schedule layout or template would have been nice

Review Source

JW

Jennifer W.  
Tattoo Shop Owner & Artist  
Consumer Services  
Used the software for: 1-2 years

### "BookedIn has saved my business !"

August 1, 2022

5.0

Pros

It's super easy to use!! Customizable scheduling! Automatic Text Reminders for clients! I called this my robot secretary!!

Cons

I can't find a single thing! Everytime there is an update you guys improve something I didn't even know could get better!

Switched from

[Insight](https://www.capterra.com/p/10010537/Insight-Salon-Software/)

BookedIn is light-years ahead of that product! I used it for 10 years at another tattoo shop.

Review Source

Response from Bookedin

August 10, 2022

Wow Jennifer this is amazing to hear! I'm so happy Bookedin is now your robot secretary, love that! ~Leanne

JT

Jared T.  
Owner/Chiropractor  
Alternative Medicine  
Used the software for: 6-12 months

### "Simple and Effective"

October 30, 2022

5.0

We had another online booking software before Bookedin. They were adequate until they sold to Booksy. Booksy changed the platform and made everything inconvenient. Luckily, I found Bookedin which had a very similar platform to the previous software only better. It has a better interface, it looks cleaner, and it is simpler to use while having more features. The cost is about the same. There are a lot of options out there so I am grateful I found Bookedin fairly quickly and that it suited our needs so well.

Pros

We use this software for new patient appointments in our chiropractic office. It was simple to put the button our website so people can schedule themselves. They get a text and/or email reminder and pay for the service when they schedule so they rarely miss. In addition, we we keep our hyperbaric and massage appointments on the calendar. The reminders and the simplicity of the whole design is perfect for us.

Cons

If there are any cons, I am not aware of them.

Reason for choosing Bookedin

It fit really well with what we needed. We need a software that keeps a few different schedules and is easy for prospective patients to schedule themselves online. Bookedin is perfect for our needs and we hope that never changes.

Switched from

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Booksy is designed for hair salons and did not meet our needs, at all. It also irked me that they bought out our previous booking software, which was working just fine for us, and changed everything so much that it did not work for us, at all.

Review Source

JB

Jamie B.  
Administrative Assistant  
Accounting  
Used the software for: Less than 6 months

### "New to BookedIn"

August 31, 2023

4.0

The support team is amazing. I have spoken with \[sensitive content hidden\] a couple of times during set up and he was able to walk me through what I needed done.

Pros

The most helpful feature is once you enter the client's information, the next time you book an appointment, all their information auto populates. Also, if you accidentally spell the customer's name wrong, you can go in and change it and it will update that information on the appointment.

Cons

Not as user friendly if you need to book an appointment for more than 1 person. You need to book each person separately at the time of the appointment.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing Bookedin

I know many people use Calendly. I just didn't like that you couldn't talk to a person about your questions. They were only available per chat. I just find their product confusing.

Switched from

[Apptoto](https://www.capterra.com/p/168852/Apptoto/)

More calendar options for a better price

Review Source

Response from Bookedin

September 25, 2023

Thanks for this Jamie, super helpful! For the "cons" of booking multiple people, our team is actually working on a new feature for this, we'll email you as soon as it's ready. Thanks again! ~Leanne

VW

Veronica W.  
Owner oporator  
Consumer Services  
Used the software for: Less than 6 months

### "Awesome! "

August 18, 2023

5.0

simple process didn't need to do much to learn the program and not a million calls from the creators to "see how its going"

Pros

I have a consulting firm I am able to control my clients quote bookings with ease simplifying the process for her office staff as well as myself.

Cons

that I am not able to separate by my clients businesses Ie I would have to pay for a subscription for myself and each of my clients as a-pose to applying a different logo per calendar booking user

Alternatives considered

[iCloud](https://www.capterra.com/p/204717/iCloud/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Bookedin

easy to use and worth the price

Review Source

Response from Bookedin

September 25, 2023

Thank you Veronica! Wow great feedback, we're so glad Bookedin is simplifying things for your clients. ~Leanne

PH

Prue H.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy Friendly Booking Software "

July 30, 2022

5.0

I like knowing what appointments are booked for the week or month. The time I save is wonderful. And the fact I can check on my mobile or laptop from anywhere.

Pros

The software saves me and my clients so much time. I can set up a month of appointments and they can book their time from anywhere. No more phone calls or text messages back and forth. I like how easy and user friendly it is. I like the email and bookedin alerts when people book and confirm appointments.

Cons

I would like if there was a way to save client appointment history in there. And wish the cost of NZD as the USD hurts the bank each month.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

More user friendly and less glitchy.

Review Source

Response from Bookedin

August 10, 2022

Thank you for the review here Prue, great feedback! I'm very happy Bookedin is helping solve the "back and forth" and is user friendly. Good news, we do have client appointment history tracking, here's a link to explain how it works. https://support.bookedin.com/hc/en-us/articles/202079528-Client-history Also, we plan to change our billing to accommodate NZD too, I will let you know as soon as that is available. ~Leanne

AB

Angela B.  
Therapist in Private Practice  
Mental Health Care  
Used the software for: 2+ years

### "I'm so glad I switched to BookedIn"

November 29, 2016

5.0

I have been using BookedIn for 2 years now. It has been an amazing time saver for me. Prior to using this service, I wasted lots of time returning phone calls to clients asking for appointments. They would leave me a messege, I 'd leave them a messegeback, and it would go on for a few days before we settled on a time. Between every client I'd have emails, voicemails, and texts to reply to clients asking for an appointment. Now they go to the link on my website and see my availability and schedule their own appointment. It appears on my calandar and I get an email notification. If they ask for an appointment the old way (by texting me, calling me, or emailing me) I promptly text them or email them the link. At the time of appointments, I make the next appointment for my client using BookedIn in the office. I worried that I would not be in control of my schedule, but it hasn't felt that way at all. I still set the parameters that clients can choose from and it works out great for both me and my clients. The email reminder to clients has cut down on no-shows too. The BookeIn program also has a built in email invoice that I use for billing no-shows. The client receives an email bill, pays it online, and the money is deposited into my account. Saves time, stamps, envelopes, paper, and printer ink. My personal google calandar with my own dentist appointments or conferences or kids activities is imported into my work BookedIn calandar so I know not to book clients during those times. This feature has made it seamless to mange to calendars (home and work). If i have questions or suggestions for improvement, I speak directly to the developers and they are very helpful and responsive. BookedIn is more affordable than it's competitors and doesn't include useless features I don't need, but rather has many options for me to customize the program to be exactly what I need. I can't reccommend BookedIn enough!

Pros

Ease of use

Cons

Sometimes the loading time is slow

Review Source

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