# Page 5 | Justuno Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Justuno the right eCommerce solution for you? Explore 147 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/224090/Justuno/reviews --- Justuno 4.6 (147) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 5 - Reviews of Justuno ## Showing most helpful reviews Showing 101-125 of 147 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Joshua C. Co-Founder Apparel & Fashion Used the software for: 2+ years ### "Love the simplicity of Justuno and how it helps us acquire new customer information" March 27, 2018 5.0 We offer a discount to new customers by following us on social media or signing up for our newsletters. This has really helped us to grow our online ecommerce business. Pros Creating designs and website settings in Justuno is very user friendly. The company has great templates for creating your campaigns. Cons Game Bibs has been using Justuno for several years now and it has worked very well for new customer acquisition. We really don't have anything negative to say about the software. Review Source MD Michael D. Webmaster Used the software for: 6-12 months ### "does what we need it to do" March 27, 2018 3.0 Pros increase in conversion rate and overall retention of customers while in the sales funnel. Increase in interactivity on the website resulting in more clicks Cons The GUI is a bit boring and could use some additional .css capabilities. Rules for implememtation are bit archaic and could be updated to modern pop logic. Seems to play nicely with Google. No dings for annoying popups in our search ranking Review Source MN Michele N. Used the software for: ### "How to Increase Your E-Commerce Site Customers with Social Media" March 26, 2012 5.0 Justuno is an application that works best for e-commerce businesses – so if you have strictly a brick and mortar business – then Justuno will not be of use. But if you sell services or products online, then Justuno is very helpful in engaging your customers to prevent “shopping cart” abandonment as well as increasing your fan base on your social media sites. The premise behind Justuno is simple, but if you read the community and support pages, you will realize there are a lot of good strategies for leveraging Justuno to increase your revenues and your social media marketing. Pros If you need help, you can utilize the online forums Justuno allows you to integrate with other online marketing and e-commerce tools Review Source JK Jonathan K. Used the software for: ### "Essential part of our email list building strategy" September 29, 2016 5.0 Prior to Justuno, I wasn't focusing any time on converting my traffic into emails. Once I did, I spent some time researching the various email pop up services, and I can save you some time as I wish that I had found Justuno first. They offer the best overall package based on product, service, and pricing. Their design canvas is by far and wide the most impressive part and more advanced than any others that I tested. I use photoshop, which has similarities. I easily match my designs with my site, along with my offsite ad creatives. Syncing with my email provider Klaviyo was a breeze, and when I got more comfortable with the platform, the geo targeted promotions were really effective. When I got stuck, their on-boarding team was a big help. Review Source AL Austin L. E-Commerce Store Manager Used the software for: Less than 6 months ### "Great so far, UI could use some work" March 27, 2018 4.0 Pros How much functionality it has. I also like that it comes with models that I can edit and cater best to what my intended function will be. It allows someone with little skill to drag and drop, or an advanced user have more control. Cons UI could use a little more work in the dashboard section. The tiers of pricing are also a little convoluted. The price per tier also seems a tad high. Review Source NM Nishtha M. Manager, Email Marketing Marketing and Advertising Used the software for: 1-2 years ### "Great email pop up!" March 24, 2021 4.0 Pros It's super easy when it comes to capturing leads via popups on websites. It has some amazing features that ensure email captures without annoying the user. Cons I wish they had a feature where they could send notifications flagging off the monthly usage of email credits. I wish they gave the user an option to upgrade the account instead of turning off the campaign without any notice. Review Source HT Huong T. e-Commerce Manager Apparel & Fashion Used the software for: 1-2 years ### "Easy to use with their drag and drop function" May 29, 2018 4.0 Save us time on creating and displaying coupon. However, their integration to websites could have been a little easier and quicker. Pros How simple it is to use and put up an interactive ads. They also provide rules so that we don't just annoy our audience out with the same ads over and over again. Ad placement is also great, it makes it hard to miss the ads. Cons It doesn't provide a lot of trendy design. Their design is great for coupon and promotions, but for for other uses of ads or newsletter, we don't find a lot of value as we are in a creative industry, we would love to stand out more. Review Source Stacy W. Webmaster Used the software for: Less than 6 months ### "Great affordable Software that integrates nicely with BigCommerce" August 15, 2017 5.0 Pros The integration between platforms is smooth. I love the fact it is competitive other email marketing programs on the market. Review Source MR Michele R. Manager Retail Used the software for: 1-2 years ### "Expensive" April 22, 2021 5.0 Overall, Justuno is really easy to use and I haven't had any issues aside from price point. Pros Justuno is EXPENSIVE. They charge based on the traffic to your site (we have a lot). It's just a lot of money to pay for just on-site pop ups. Cons What I like least about this software is the expensive price point. I don't really have anything else negative to say. Review Source CL Christy L. Webmaster Used the software for: Less than 6 months ### "Easy to use, gets a good return" March 27, 2018 5.0 Many more email signups. Pros There's not a big learning curve for most people and it's easy to see what is performing and what isn't. Cons So far we haven't had any problems. If I could change anything, I'd make it more clear how each rule functions. While many are intuitive, some don't do exactly what you'd think based on how they're worded. Review Source kM kara M. coordinator Cosmetics Used the software for: 1-2 years ### "fine" May 8, 2021 4.0 pretty good overall but not as much customization as I'd like Pros can be hard to initially figure out but once you have it set up its easy to adjust / reconfigure /etc Cons not a ton of customization like if you want to adjust line spacing etc. also kinda weird it'll look like it takes customization like a custom text color and then doesn't Review Source AK Amy K. Owner Consumer Goods Used the software for: 6-12 months ### "Good experience overall" April 2, 2018 4.0 Pros Lots of great features to entice customers like money off or free shipping pop-ups. Very customizable too. Ability to capture customers as they are leaving the page. Cons Some quirks like the countdown publishes in a different spot than it's showing in the app. Where things are is not intuitive. Doesn't work with mobile. Review Source kC keith C. Used the software for: ### "Great pop up app for ecommerce sites" February 6, 2017 5.0 Have had this running on ur site for a few months. Great addition to our site for several reasons. We use this to provide pop up when we run sales on certain products. The app allows us to specify so many rules to target exactly when and who we want. We also run a newsletter sign up which works great at getting new subscribers where we can then market to them and hopefully convert into customers. Review Source EB Elizabeth B. Head of Operations Used the software for: 6-12 months ### "Absolutely fantastic!" March 27, 2018 5.0 Pros Justuno is fully editable and offers phenomenal custom features. Great customer service. Helpful analytics. HUGE improvement from our native option. Cons I currently do not have any issues with Justuno. I encountered one confusing thing early on, but the amazing support team solved it immediately. Review Source JP John P. cfo Retail Used the software for: 2+ years ### "You can not go wrong with JustUno!" March 28, 2018 5.0 Pros We have used justuno for 4 years now with several businesses and have loved every minute with them! Their customer service is out of the world awesome and there product has made us a TON of money! Cons Can not really think of anything I don't like about it. The price is good. The service is awesome. The platform is super user-friendly. Review Source NB Nabil B. Owner Retail Used the software for: 2+ years ### "Excellent platform for promotions and monitoring customer engagement" March 30, 2018 5.0 More customer engagement with the web site. Pros Features of adding multiple promotions and customizing each separately to target a specific set of users. Cons Can be confusing to use with so many targeting possibilities. Having a summary that explains who the promotion will be shown to and when after completion of settings would be helpful. Review Source AW Adam W. Entrepreneur Used the software for: 6-12 months ### "Simple and easy to use even for beginners but also applies to experts" March 27, 2018 4.0 Pros The pop up editor is simple and smooth to generate effective campaigns . The number of integrations and rules are really good too Cons No switching between 2 campaigns for testing. I would like to set a percentage to show my visitors certain campaigns and certain visitors other campaigns. Review Source AD Anne-Marie D. Store owner Arts and Crafts Used the software for: Less than 6 months ### "I found it too difficult to use. " June 2, 2018 2.0 It collected over 500 email addresses but this can be achieved using my email marketing provider. Pros Possible functionality was what attracted me to the Justuno but it just didn't live up to my expectations. I liked the popup special offers and setup one to give new customers a discount from a generated code - the code never generated. Cons Too difficult to use and once setup stopped working and caused issues. I setup a simple popup to collect email addresses and set it to pop up after 2minutes - it disregarded the timing and popped up immediately. After a couple of months customers entered their details and it would not accept so I had to disable it. I have now unsubscribed. Review Source TM Taylor M. Creative Director Used the software for: 2+ years ### "Easy and Effective" April 2, 2018 4.0 We gain a lot of email addresses Pros The amount of integrations offered. Justuno easily bolts onto tons of other websites and services that we use. Cons The UI can be a little clunky when designing promotions. However, once you get the hang of it you can customize promotions pretty quickly. Review Source DB Darren B. Owner Used the software for: 2+ years ### "One of the best apps we use. Works great" May 24, 2018 5.0 Pros Super easy way to directly engage and target the customers we want. From running seasonal promotions to subscribing new people to our mailing list. Cons Was a little tricky to get it running and design professional looking pop ups but once you get the hang of it it's great. Review Source JS Jameson S. Marketing Director Used the software for: 2+ years ### "Great App" March 27, 2018 5.0 Pros Easy to use. Has helped us capture more customers by offering a discount to new and existing customers. Cons Sometimes when editing the design the software will lag and be a little slow. But not always. Also I wish that they offered more premade designs and flows. Review Source SS Shauna S. AP Used the software for: Less than 6 months ### "Nice Features" June 1, 2018 5.0 Just an idea of how many people are actually going on my website. It was nice to know. Pros It's very easy to use. The software takes you through step by step and if anything is missing, it will let you know before you can continue. I liked especially the templates. Cons I actually love the software. It was very thought through. The only part that I would recommend, is making it more clear when it is live or not. Review Source FJ Faline J. owner Arts and Crafts Used the software for: 1-2 years ### "I like creating popups for my website. " March 30, 2018 4.0 Pros The ease of going thru and creating popups, i like the new rules area. just try to keep it all so "idiots" can do it. I don't have time to learn this stuff from the bottom up, I just need it to do what I want to be accomplished. I really really appreciate your chat people!!!!!! Cons I have problems trying to get first name added with email address that connect to my aweber lists. Review Source EC Eileen C. owner Used the software for: 2+ years ### "very user friendly" March 29, 2018 3.0 Pros I found that the customer service is top notch. Very friendly and helpful. and the software is easy to use. Cons Would like more options. Also, would like to receive more emails with updates and new product features. Review Source Nick S. COO Retail Used the software for: Less than 6 months ### "All in all a great program. Good pricing for getting started..." December 14, 2017 5.0 I would recommend this software flat out. Great to work with. Pros Love that its based on usage for the free version. I wish more software was like that. Makes it easy for small companies such as ours to start out small and utilize truly powerful tools like the big boys. 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