# Page 4 | Justuno Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Justuno the right eCommerce solution for you? Explore 147 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/224090/Justuno/reviews

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Justuno

4.6 (147)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 4 - Reviews of Justuno

## Showing most helpful reviews

Showing 76-100 of 147 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

jN

justin N.  
owner  
Retail  
Used the software for: 1-2 years

### "great product, a touch expensive"

March 27, 2018

4.0

more sales!

Pros

It provides popups and tabs that customers actually click on. It has gotten me a ton of new customers, and encouraged some old customers to buy more.

Cons

It is expensive. The creating buttons interface could be a bit easier as well.

Review Source

Jason R.  
Owner  
  
Used the software for: 1-2 years

### "Overall great platoform"

May 24, 2018

5.0

Pros

Price is just right for the features you get. There are a lot of features to help maximize ROI and customers don't feel pressed to make a decision because it blends right in.

Cons

The platform is a bit hard to use. The UI should be updated to reflect easier customization. For example when adding text the platform just feels a bit outdated to me.

Review Source

LK

Lindsey K.  
Owner  
Retail  
Used the software for: 6-12 months

### "This is a great app with a TON of functionality. Awesome support team that will help too."

May 24, 2018

5.0

Mailing list sign up pop ups, instant coupons, slide in banner atop my site.

Pros

Lots of functionality, from easy pop ups and slide in banners, to more complex rules and coupon codes.

Cons

Some of the deeper functionality is more difficult to use, or to get right. Maybe just a bit more confusing. BUT, the support team has been a big help for me in cases where I get confused.

Review Source

RR

Ramūnas R.  
CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Payment after cancellation"

July 4, 2019

1.0

Pros

Nothing that is elsewhere. do not recommend.

Cons

I was "paused" acc, but next month, anyway payent has been completed. After wrong payment i cancell acc, but it is still active. After script installation very slow site load time

Review Source

Response from Justuno

July 10, 2019

We're sorry that you feel that way about your experience with Justuno. We've reached out to try and better understand your specific account issues. "Pausing" accounts is not an option, only cancellation or a plan downgrade to lower traffic levels. If you'd like to further discuss account specifics please reach out to our support department.

VR

Verified Reviewer  
Digital Marketing and Content Executive  
Internet  
Used the software for: 1-2 years

### "A good piece of software which always provides what I need."

March 28, 2018

4.0

The software allows us to find new ways to advertise and promote our products and promotions.

Pros

It is very versatile - I always find new ways to advertise and new banners to use on this piece of software!

Cons

I do find the software difficult to use, and getting the images and text to align can be difficult sometimes.

Review Source

VR

Verified Reviewer  
Director of Trade Shows, Training, and Events  
Cosmetics  
Used the software for: 6-12 months

### "Relatively Easy to Use/Learn"

May 24, 2018

5.0

Pros

Once you learn the software, it's pretty easy to use the basic functions without CSS and coding knowledge. But I don't do anything complicated with it.

Cons

Not using the premade templates and using the integrations isn't easy. There isn't like a quick guide on how to create ads and what rules to set. So I literally just use the premade ones to make sure I'm doing it properly.

Review Source

JA

Jinnie A.  
Marketing  
  
Used the software for: Less than 6 months

### "Set up and running A/B Test have been an absolute breeze! "

March 27, 2018

5.0

Pros

Ease of use. This is absolutely the easiest product we use in conjunction with Shopify. Love knowing that if I want to change something, test something, or create a campaign specifically for traffic from a particular source I know it's just a few clicks away.

Cons

Would like to have live chat customer support. The times where I have had a question I've found it a bit difficult to find a quick and easy solution.

Review Source

JS

Jeffrey S.  
President  
  
Used the software for: 1-2 years

### "Justuno has helped us increase the number of email signups and giving us lots of flexibility. "

March 27, 2018

4.0

Pros

The ability to show and hide popups based on engagement and which pages we want to display them on. The exit intent pop up has been useful as well as the locked bottom bar. The WYSIWYG editor makes it super easy to go in and make changes

Cons

The dashboard and analytics could be a little more intuitive. The metrics are great but I think there might be a nicer way to display them and show changes we should make based on what's performing best.

Review Source

RG

Rene G.  
founder  
Apparel & Fashion  
Used the software for: 6-12 months

### "I imagine once we get more experience we'll be able to better take advantage of it. "

April 1, 2018

3.0

Pros

We like that it allows us to see the performance of various popups. A/B testing feature is also nice.

Cons

Can't seem to get it to work where we aren't annoying people. I think it could be easier to setup, perhaps have more templates to work off of.

Review Source

MP

Matt P.  
COO  
  
Used the software for: 2+ years

### "Love how robust JustUno is for limiting who sees what and when. Use it on multiple sites."

March 30, 2018

5.0

Pros

Being able to truly customize what users and traffic sources see what promotion is amazing. Facebook return users versus organic new users, etc. incredibly powerful.

Cons

Takes a little to understand best ways to use rules, sometimes interface is a little buggy but overall good.

Review Source

mK

meghan K.  
Content & Design Manager  
  
Used the software for: Less than 6 months

### "After a lot of difficulties setting it up, it has been worth it! "

May 24, 2018

4.0

Collecting data in a way that we want (it looks good, and the support is good).

Pros

It has a lot of capabilities - probably more than we are using. I think with a web developer on the team it would be easy breezy.

Cons

Some integrations are difficult. We've used MailChimp but we had a hard time setting up the form in the pop-up. After a while, we opted for a simple sign-up since it was too much of a headache.

Review Source

TM

Tiffany M.  
Marketing Manager  
  
Used the software for: 6-12 months

### "The right marketing tool for our website needs"

April 3, 2018

4.0

Pros

Being able to set rules for visibility, use banners for mobile and desktop, and the ease of design creation.

Cons

The general design workflow could be slightly less clunky, and more built-in designs would be nice for speedy creation.

Review Source

VR

Verified Reviewer  
Graphic Designer  
Financial Services  
Used the software for: 6-12 months

### "Effective at capturing leads and easy to use "

May 17, 2018

5.0

Pros

JustUno's user interface is easy to get familiar with. The A/B testing capabilities are truly amazing and helped make our campaigns more effective. Customer service has also always been responsive.

Cons

The pop-up design customization can be finicky. I try not to use this feature much. Other, it is a great software if you're in the marketing field!

Review Source

Jaime D.  
Digital Marketing Coordinator  
Entertainment  
Used the software for: 1-2 years

### "Justuno"

August 23, 2018

3.0

Pros

I like how you are able to create remarketing ads and link them to your google adwords.

Cons

I don't like the aesthetic of Justuno. The user interface is hard to move around in.

Review Source

VR

Verified Reviewer  
Ecommerce Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Good tool that needs more capabilities"

December 21, 2018

5.0

Pros

Justuno is very good at what is does - creative solutions to convert traffic into contacts.

Cons

Justuno has room to grow in the type of solution that it provides. At some point, the lifespan of a pop up form is going to end on any given site. I want to continue to have creative ways for contacts to enter my database beyond forms.

Review Source

VR

Verified Reviewer  
Consultant I.T Infrastructure  
Consumer Goods  
Used the software for: I used a free trial

### "Promotions, discounts for your web"

July 22, 2018

4.0

Pros

Easily setup pop-ups of promotion and discounts for your website. It has different pop-up formats to be used according to your need. Gives Analytics on users to keep the track. It can integrate with top E commerce platforms as well.

Cons

More customized templates are required. It needs a bit of time to understand what rules are and how to create them to work properly.

Review Source

Anthony A.  
Founder  
  
Used the software for: 6-12 months

### "Good platform for CTA creation"

April 13, 2018

4.0

IT helped us quickly create CTA's in last minute situations.

Pros

Lots of examples to use to quickly get started, good tool tips, lots of customization options, and frequently updated templates for holidays.

Cons

The builder is hard to use, and sometimes buggy. Certain options are very hard to find. Doesn't work with some page builders.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "Very helpful staff"

April 26, 2017

5.0

Pros

The staff were very willing to walk me through the process of integrating multiple pop ups through our site for different products pages and themes.

Cons

It took a phone call for me to understand everything for what I wanted to do since there was not a scenario in their support files but that is not their fault.

Review Source

MG

Matt G.  
Director of eCommerce  
Retail  
Used the software for: 6-12 months

### "Great platform"

March 27, 2018

5.0

Pros

I like that there are a number of premade templates that you can use to get started very quickly. There are also tons of ways to customize the promos.

Cons

The level of customization also leads to the weakest part of the system: interface organization. It takes a lot of tinkering to get things just how you want them.

Review Source

TM

Toby M.  
Senior Marketing Analyst  
Consumer Electronics  
Used the software for: 2+ years

### "Great tool to capture emails & leads"

March 13, 2018

4.0

Pros

JustUno is really easy to set up and use. Numbers of templates are provided for easier design. Also, it offers integrations with other tools like Google Analytics, HubSpot to give you a better insight of the customers who interacted with the pop-ups

Cons

It takes time to understand how to use the rule for better targeting and better customer experience.

Review Source

VR

Verified Reviewer  
Marketing Manager  
  
Used the software for: 6-12 months

### "Works for our needs"

May 29, 2018

3.0

Pros

Analytics features and reporting revenues based on the site activity. Can easily see the return on investment

Cons

Technical nature of creating ad. is hard to adopt and to understand a specific ad display. Needed to use retainer hours with a support team to help create the ad.

Review Source

VR

Verified Reviewer  
Small Business Owner  
Retail  
Used the software for: I used a free trial

### "Increase your sales!"

October 31, 2018

5.0

I use JustUno to promote every flash or holiday sale that I am running. It has greatly increased my conversion rate.

Pros

JustUno is very easy to use. It has greatly increased my sales. There are so many designs to choose from or you can make your own.

Cons

In the design mode it can get complicated to use.

Review Source

VR

Verified Reviewer  
Business Development Intern - Smart Products & Online Retail  
  
Used the software for: Less than 6 months

### "As good as expected"

March 27, 2018

4.0

Pros

Easy to use, good User experience and user interface as you can access and modify all features very easily without technical knowledge

Cons

No major problem so far, as the setting and the customization were very smooth. Maybe a bit pricey but it stays fair in fact

Review Source

KG

Konstantin G.  
Creative Director  
  
Used the software for: 2+ years

### "Good array of features and versatile design options"

May 24, 2018

4.0

email signups.

Pros

Am able to configure popups to only show for new users so we do not annoy repeat visitors. Also the geo IP targeting is useful.

Cons

The reporting and analytics is where I get a lot of insights and that has been spartan in the past, however the new analytics suite is much better.

Review Source

MS

Marie S.  
Website Manager  
Consumer Goods  
Used the software for: 2+ years

### "Great product to get your message out to your customers. "

June 5, 2018

4.0

Pros

Easy to set up and maintain. I love being able to schedule promotions in advance. The monthly pre-designed templates are great.

Cons

I would love to see more per-designed pop ups and a archive of all the old ones. Advanced tutorials would also be amazing.

Review Source

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