# AltaPoint Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AltaPoint Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more. Source: https://www.capterra.com/p/224271/AltaPoint/alternatives --- # AltaPoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AltaPoint ## What is AltaPoint? Clinic and practice management software which includes patient profiles with appointment scheduling, reminders, media, billings, ledgers, and document storage. Billing includes custom statements, multiple fee schedules, managerial reports and finance chargers. ## What is AltaPoint used for? [Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)[Neurology EMR](https://www.capterra.com/neurology-emr-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AltaPoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://medpharmservices.com/&name=AltaPoint) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AltaPoint 3.9 (15) VS. [4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting Price Contact vendor Starting Price $300 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (15) Ease Of Use 3.9 (1,278) Value For Money 2.8 (6) Value For Money 3.7 (761) Customer Service 3.7 (13) Customer Service 4.0 (1,190) ## AltaPoint alternatives Highest Rated [4.6 (109)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month [4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price $299.00 Per User, Per Month [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (904)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/98735/athenaOne/) [Meddbase](https://www.capterra.com/p/72355/Med-DBase/) [3.8 (5)](https://www.capterra.com/p/72355/Med-DBase/#reviews) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/72355/Med-DBase/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers Claims Management Process of submitting and following up on claims with insurance companies Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Document Management Store, manage, and track all electronic documents in a centralized location AltaPoint 36 features Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Process of submitting and following up on claims with insurance companies Manage and track all internal and external communication conducted via calls, email, text, or chat Store, manage, and track all electronic documents in a centralized location Transmit prescriptions to pharmacies electronically Transfer of data from one computer system to another Electronically collect payments for goods or services Electronic storage of staff/employee contact information and job status in a centralized repository Create and securely store digital patient records Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Intended for medical use such as diagnosis, treatment, and consultation Store, manage and track all forms in a centralized location Centralized accounting record which tracks all financial transactions Support for uploading and retaining image files in the cemetery records database Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Supports practices with multiple healthcare professionals A repository of patient data, including their past and current health issues, treatment history, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Send messages via SMS Meet with patients remotely Get Advice We can help you find the software with the features you need. Features 3.6 (14) 3.6 Based on 14 reviews ## Pricing Value for money 2.8 (6) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.8 (6) 2.8 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (13) 3.7 Based on 13 reviews ## User reviews Overall rating 3.9 Based on 15 reviews Filter by rating 5(6) 4(3) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent BF Brett F. Chiropractor Medical Practice ### "Good software but a bit outdated and has no EHR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 August 8, 2018 Good starter software because the company will walk you thru whatever and whenever. Pros The support from the company is amazing. They are always there to help and if not they will get back with you quickly. Cons Its the same price as most others out there and doesn't have all the bells and whistles. Only reason we changed was because of the want for EHR. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Rosemary G. Medical Receptionist Medical Practice ### "ALTAPOINT IS OKAY " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 6, 2018 Pros I WILL GIVE THIS REVIEW AT A MIDDLE POINT JUST BECAUSE IT DOES HAVE A GOOD NAVIGATION SYSTEM. EASE OF USE Cons MY EMPLOYEES AND I WOULD ALL AGREE THAT THE GLITCHES ARE WHAT MADE THIS PROGRAM HARD TO USE AND IT GLITCHED A LOT. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Tiffany B. Receptionist Medical Practice ### "Altapoint is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 11, 2018 Pros Altapoint is super beneficial to use for all healthcare fields, I would recommend this program to all medical staff Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MU Michael U. Pediatrician Medical Practice ### "Clunky but it works" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 9, 2017 Pros \-Relatively straight forward to use -cloud-based system available, with free upgrades (for now) -relatively inexpensive for startups -it seems like they're rolling out mobile access -good customer service Cons \-navigating from section to section is slow and cumbersome -random freezes -can't see details from previous notes easily Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Elizabeth H. PHYSICIAN/PRIVATE PRACTICE Medical Practice ### "ALTAPOINT MEDICAL Software Multi-User and Single-User Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 17, 2016 I have used Altapoint Medical - The Patient Accounting, MANAGEMENT software since 1999. I have found the software the most user friendly of all of the programs I have tried and unwisely spent many dollars unnecessarily. I never had to pay for on site training. I did pay for initial backup support time for a few months in 1999. The multi user software has away of making all staff accountable and work as a team. I purchased one upgrade in about 2012 and went to a single user license with my downsizing for family reasons. I had no problems. I have also used APEX EDI clearing House since my inception with Altapoint. I have more support and one on one help with APEX EDI than any one can imagine with getting all ERA'S in one sight. I continue to pay a monthly fee for all clearing House services & support I need. I will always be thankful for the opportunity to work with both Altapoint Medical & APEX EDI. In today's times it is hard to feel you have a partner with your best interest in mind. My Altapoint Patient Management system has always made me feel I truly worked with a dedicated Team. Pros Not paying monthly fees for use of a Medical Billing software that can be purchased. Today every one is making money off of patient care, I preferred to buy the software like any Microsoft Office software & pay for support if needed. Microsoft send free upgrades constantly and offers free support. With the onset of HIPPA, constant changes in federal regulations mandating use of new hardware and software to be able to provide care for patients, along with reimbursement rates less than those of 1990 continues. Consider all if not most Medical Patient Management Software vendors now want Physicians to sign contracts for monthly fees. My Altapoint - Apex EDI system may be one of the few software Merchants not praying on practices charging monthly contract fees to use software that should be purchasable for a small fee. Cons Altapoint may want to offer monthly fees and cloud based services as other Medical Software Merchants do soon. I would encourage every one to ask about purchase prices for what ever "license" offered. Get copies of "Owner's Manuals" as part of the software even if downloadable. Ask about support service fees separately. Should you really need them from a quality Company product?t. Consider the last time you payed Microsoft for an update. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH marshall h. Chief Operating Officer Medical Practice ### "Altapoint Support Excellent" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 14, 2016 The Altapoint support team continues to over deliver. We have great service, prompt response and a positive 'Can Do' attitude. Pros Simplicity - easy to use the basics Cons Missing some core functionality, primarily reporting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PG Paul G. Chiropractor Medical Practice ### "Your software is terrible" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 14, 2016 I have had your software for 14 years and up until the company was bought out from the original owners in Salt Lake City, it was a good software program. After the sale the software and the customer service got a lot worse. In the past year the updates that I have downloaded have eliminated features of previous versions that worked without a problem. Features like carrying a diagnosis forward, and symptom dates would flow seamlessly to the following month. Now the new versions you can't get that to happen on all patients. I called the company on numerous occasions and their response was I was wrong that it never did that before. I had the tech person on my computer and showed him how it did on some patients and not others and he relented and agreed that it was not working properly. I allowed him to copy my patient file and he told me he would work on it and get back to me. He never got back to me and it is now a month later. Instead I got an email from a supervisor that I need more training. I have been using the software for 14 years. I know how it works and I don't need to be trained. Horrible customer service! Horrible!!!!! Pros nothing Cons everything Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN A.H N. Doctor Medical Practice ### "In place of providing support they want me to purchase upgrade" 3.5 Overall Rating 3.5 3.5 Ease of Use 4.5 4.5 Features 4.5 4.5 Customer Service 1.0 1.0 Likelihood to Recommend 9/10 June 6, 2016 Pros Easy to use,although we use it only for patient management and not insurance billing Cons The product is good, the support was also good until now. I have used Altapoint for more than 12 years and hosted my purchased system and gradually upgraded to Altapoint 11. I do not need any upgrade since I use it just for patient management, but now that I need small technical support the vendor would not support,although that I paid for support of the same problem 1 month ago. They want me to upgrade to their online version that I do not want for patient privacy and HIPPA concern. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Angela C. Medical Practice ### "A bit trying" 2.5 Overall Rating 2.5 2.5 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 16, 2014 Pros I like that our rep is quick to call back to help address questions or problems with the product. Our billing specialist likes the batching feature. Cons I least like that the help feature is not helpful, and there are lots of ongoing costs associated with this product. As the office manager, I'm often unsure of who I should be contacting. There seem to be too many people/companies involved in the process of electronic billing. Training is expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rick S. ### "" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 18, 2013 I think that the AltaPoint software is very easy to use. I only use it for billing though. I have version 11.00.34 now, which has now been upgraded to version 14. This is the second time I have purchased AltaPoint. I have been using AltaPoint for about 12 years. The implementation from me hosting my system to online was easy. There are a couple of things that need to be fixed, such as the forms do not print right. Hopefully it won't be too long to have these issues resolved. The staff has been helpful in trying to fix these things and are trying to get IT help involved for more major fixes. It's very nice to have the system online because you can access it from anywhere. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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