# Page 2 | Hireology Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Hireology the right Human Resources solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/224301/Hireology/reviews

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Hireology

4.2 (127)

[View alternatives](https://www.capterra.com/p/224301/Hireology/alternatives/)

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Last updated June 3rd, 2026

# Page 2 - Reviews of Hireology

## Showing most helpful reviews

Showing 26-50 of 127 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Amanda W.  
HR Manager  
Automotive  
Used the software for: 1-2 years

### "Disappointed customer"

April 15, 2026

2.0

I was so hopeful when we started out with Hireology. But now they are trying to replace people with bots and even the people that are still there are terrible. Going to pass on a renewal with them.

Pros

When we first set up this platform it was very valuable. We got tons of qualified applicants, great customer support, and really enjoyed working with them.

Cons

In 2026 we've gotten a new account representative and he's terrible. Will tell me he's working on reporting and will get back to me within the hour and days later, still not a word out of him. I asked for a new representative and was told they're not adequately staffed to provide me with someone else. The staffing company isn't adequately staffed. They've started using an AI bot for customer support and it slows everything down to a snails pace. And the number of applicants we are seeing is suddenly so minimal.

Review Source

Lillian G.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "I like that it's easy to track and rank potential hires"

September 4, 2023

4.0

Any company that values its employees should implement Hireology. Hiring, onboarding, and recruiting are all made easier with Hireology. Having everything in one convenient location is a huge plus.

Pros

Hiring successfully interviewed candidates is a breeze with Hireology. The SkillSurvey Reference Check, together with the Onboarding papers, is simple to utilize. The resources needed by workers are all in one convenient location. It's far more convenient for all parties involved if everything can be signed and reviewed digitally.

Cons

The inability to send a candidate a link to an email in which they can fill out their qualifying or onboarding documentation is one of my biggest gripes with Hireology. The applicant may have mistyped or lost the email address. We need a more streamlined process to forward that on to you.

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

The support staff is always eager to assist with any problem. All of my inquiries have been promptly addressed. Everything you need to keep track of interviews and applicants in one convenient place. To help me prepare, I enjoy using interview questions.

Review Source

Response from Hireology

September 6, 2023

Hi Lilian, Thanks for taking the time to leave us a review! I am so glad to read that you are seeing value in a centralized hiring process and are seeing time savings. I appreciate your feedback and candor on the challenges around onboarding. I will share your feedback with our product team. Best, Kirsten

MV

Michele V.  
CEO  
Hospital & Health Care  
Used the software for: 6-12 months

### "Hire to Hero"

June 29, 2023

4.0

Hireology is a unique platform that allows users to maximize job search and reach many people that are unreachable through main stream strategies.

Pros

An accessible and easy process is key to not only attracting and hiring needed staff, but also maintaining a high level of quality candidates.

Cons

Hireology has the capacity to engage with perspective candidates, but not take the place of that personal HR touch.

Alternatives considered

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

Reason for choosing Hireology

It was highly vetted and rated by Senior Helpers, and has been a good partner.

Review Source

Michael P.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "A great tool to find, interview, evaluate and hire talent while being impartial and compliant "

January 31, 2020

5.0

All pluses. Once you get past the initial setup (reasonable amount of time), and commit to always using the system, it is super simple and really helpful. If hiring is a big part of your annual responsibilities, this is a very worthwhile tool.

Pros

Hireology makes me do all the things I legally need to be doing as well as all of the things I should be doing to truly find and hire the best candidate. Each candidate is evaluated against the same criteria and even asked the same interview questions. Each of these responses is ranked and I end with a score for each applicant, allowing me to find how one applicant did relative to the rest. If I can't be personally involved in the phone and/or in-person interview, I am confident that the person I delegate that to, will still do it nominally the same as I would have. In summary, Hireology creates a hiring system that allows me to consistently and correct find people.

Cons

There is effort that must be put forth to setup your roles. It takes some time to do right. (Think of it as an investment in how good you would like the candidate to be). Re-hiring for that same role is then super simple. The only other negative is that there are some hiring boards that seem to have found a way to auto-submit their client's information to apply for a job. When we reach out to them, these individuals know nothing about the position and sometimes they still are a reasonable fit and want to interview and sometimes not. I have not seen these auto-applicants in the past few months, so it may have been prevented.

Review Source

LS

Lisa S.  
HR Manager  
Automotive  
Used the software for: 2+ years

### "Review"

June 29, 2023

5.0

When all of employees access and use the system it is very user friendly

Pros

Integration with NetChex is a must.. This makes onboarding very smooth

Cons

Accessing applicant data, however, it is the result of managers not clearing job data.

Reason for choosing Hireology

I was not involved with the choice, was already in play

Review Source

KE

Kara E.  
Home Care Aide Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Hireology for staffing needs "

February 2, 2021

3.0

I wanted to love Hireology, as the concept aligns with what we need. If we chose to try them again, it would have to be for a different type of contract. We lost thousands of dollars.

Pros

The Hireology platform was exceptionally easy to use. There was little training needed, as it was user friendly. The text messaging and template feature was also easy to use and allowed for fast contact.

Cons

I found that our ads were not displayed properly on all job boards. For example, some failed to even have our description, the links often didn't work, a link once took me to a business that wasn't ours, etc. Not only was this frustrating, but our representative failed to take accountability. There were constant excuses and no one ever wanted to make it right for us. For what we paid, I expected the service to top of the line. For the same amount of applicants, I can pay less with Indeed who is the top job board.

Alternatives considered

[ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)

Reason for choosing Hireology

See above answer.

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

I made the switch because the cost made sense for our needs. I wanted to advertise on multiple job boards, but the cost was too high. Hireology was supposed to be the solution.

Review Source

MB

Melissa B.  
BDC Operations Manager  
Automotive  
Used the software for: 2+ years

### "A Worthwhile Investment! "

June 29, 2023

5.0

It's so handy to be able to rank and comment on and tag my candidates

Pros

I love the ease of adding new applicants (for job postings) and being able to leave tags and comments on them.

Cons

I don't like that when I manually add in a new candidate, it won't allow me to text them without their consent.

Review Source

BM

Brittany M.  
Recruiter  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great ATS! "

May 9, 2024

4.0

Pros

Hireology is great in terms of simple hiring for few positions. I love many features such as the tagging which allows you to pull previous applicants into a pool if you need to reach out to them later. The analytics are also great!

Cons

I feel like they could increase more features in terms of moving along the hiring process and make the platform more user friendly.

Review Source

LH

Lindsey H.  
Talent Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Hireology Review"

June 29, 2023

4.0

Pros

Easy to move applicants through the interview process, onboarding is simple and easy to edit candidate profile information. Also like how I can see the process of the onboarding process

Cons

We have hireology integrated with our scheduling system, I do not like how it makes duplicate profiles for candidates that apply to more than one job or they are transferred

Review Source

CB

Cheryl B.  
BDC Manager  
Automotive  
Used the software for: 2+ years

### "Easily market to, review and hire applicants "

June 29, 2023

5.0

Seamless

Pros

Hireology software is so simple to use to post jobs, review applicants and run background checks.

Cons

The software can sometimes be confusing when trying to run a background check. You have to make sure the applicant has been deemed a candidate first.

Review Source

AS

Angel S.  
HR Director  
Automotive  
Used the software for: 2+ years

### "Great Customer Service"

June 30, 2023

4.0

We have had a positive experience minus a couple short comings with Hireology.

Pros

Ease of posting jobs to multiple sites with 1 ad

Cons

Unable to post a blind ad so we must pay additional fees to post through Indeed directly

Review Source

RG

Robert G.  
Service Manager  
Retail  
Used the software for: 2+ years

### "Great product and easy to use."

June 29, 2023

5.0

Pros

Its very easy to use the product and a great way to communicate to prospects.

Cons

Some steps can be a little hard when using another system for payroll but once you figure it out works pretty well.

Review Source

IO

Isaiah O.  
HIRING MANAGER  
Automotive  
Used the software for: 1-2 years

### "Great Tool"

June 29, 2023

5.0

Pros

Hireology is a great tool to see all applicants and job postings in one place and manager candidates for hire.

Cons

Searching applicants seems to be difficult if you do not know which job posting they applied for.

Review Source

SP

Sarah P.  
HR Director  
Automotive  
Used the software for: 2+ years

### "User friendly"

June 29, 2023

5.0

Pros

Hireology is very user friendly. I like the dashboard and the easy of finding what I need. I started using their drug testing for new hires and like to so far.

Cons

For drug testing I would like to see step by step. Currently I see when the applicant fills out the information and then I get the results.

Review Source

NB

Natalie B.  
Admin  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great product and great candidates"

June 9, 2020

5.0

Extremely positive. I would recommend them to all organizations for its hiring needs.

Pros

We've used other applicant engine programs but Hireology is by far the best. It is such an easy program to use and customer support is always available to help if I ever have a question. The customer service team reaches out often to check in with our offices and audits our accounts to ensure that we are using the website to its full potential. I'm also pleased to share that the quality of the candidates is great!

Cons

There are some users that oversee accounts for several offices so that was a little tough to set up initially. Once my issue got in the right hands it was fixed!

Switched from

[ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)

Cost, ease of use, quality of candidates

Review Source

YG

Yami G.  
Corporate Recruiter  
Construction  
Used the software for: 2+ years

### "Hireology ATS"

February 2, 2021

4.0

We've had some hick ups with the set up because of our sales rep that is no longer there, but other than that it's been a good experience.

Pros

I like that the all communication (including hiring managers) it's in one place. Has organic posting that saves us on job postings, able to text candidates, and you can view the candidate work flow stage.

Cons

It's a cookie cutter system and most of the time you're unable to tailor processes based on our needs.

Reason for choosing Hireology

Specializes in heavy equipment, cost and organic posting was a savings for us too.

Review Source

CB

Cathy B.  
Vice President & Director of Nursing  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Has its pluses, but also its minuses"

February 2, 2021

4.0

Very middle of the road. Some positive things and other very frustrating things. Nothing is going to be perfect, but this could be a little better in my opinion.

Pros

Easy to use and put new prospects in manually if needed. Nice to have the ability to text or email from the same platform. Having all the onboarding forms loaded for the candidate to complete has been helpful. Ease of ordering reference check, background check and drug test.

Cons

If a prospect applies for two positions, none of the conversation/ information carries over and both applications need to be checked for all of the details. Also, there is no way of seeing where a prospect is in the process without physically opening each person to look. Being charged for a background check when the person never even completed the authorization or provided any information is beyond frustrating.

Review Source

CG

Colleen G.  
Care Consultant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Resource For The Serious Job Seeker"

February 2, 2021

5.0

The applicants that we receive from Hireology tend to be the more serious job seekers opposed to those that are just filling out an online application to "look" as though they are job seeking.

Pros

The ease of it and that it was user friendly.

Cons

There wasn't much that I didn't like to be honest.

Alternatives considered

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

Reason for choosing Hireology

Past history of success....

Review Source

gL

gina L.  
client experience manager  
Automotive  
Used the software for: 6-12 months

### "Germain Honda of Dublin"

February 2, 2021

5.0

Overall it has made the hiring process much quicker. We use to have about a two week turn around period with updates and setting things up. Our store is very large volume, so when we need an employee it is much better to have the process start right away.

Pros

My favorite part of the software is the ease of sending out background checks, drug screens, and driving checks. we use to all have to email one person in corporate, and understandably, it took her sometime to get through to all of this. this has made the hiring process much quicker

Cons

I find it difficult to get to the page to send the drug screen. i currently have to find the applicant, move them to candidate, and then assign them to a specific job to send it to them. it would be much easier if we could do all of this while they were still in the applicant page.

Review Source

VR

Verified Reviewer  
Marketing & Business Intelligence Assistant  
Architecture & Planning  
Used the software for: 6-12 months

### "Finding new employees for specific work"

January 29, 2019

5.0

Overall it's been pretty good. We have gotten a few good new employees out of it, and it helps us get our ad seen in a lot of different places

Pros

We are a waterproofing/foundation company, and we use Hireology for all of our open positions. It is great because it posts the openings on multiple different sites so your ads can be seen by as many people as possible. It keeps everything in one place, it is easy to identify the new applicants, it keeps track of your communication history if you choose to email through the software.

Cons

This seems trivial but you can't highlight and copy and paste the applicant's email address. This is a huge pain when you're trying to quickly send multiple emails or in our case, add multiple applicants to a campaign for a hiring event. Also, we had a little bit of trouble getting in touch with their customer service when our ad wasn't "refreshing" as it should have been.

Review Source

SM

Shawn M.  
vice president  
Construction  
Used the software for: 1-2 years

### "Thieves"

October 14, 2021

1.0

Horrible took days to get support after one year I spoke on the phone to cancel and the renewed me anyway. No manager would talk to me but advised their employee she could give me back half the money they stole from me $1100

Pros

integration with other sites and a link to my website

Cons

difficult and customer support was a ghost town

Alternatives considered

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Reason for choosing Hireology

Adp was more than just a hiring platform and we were not ready for that commitment at the time.

Review Source

JA

Jessica A.  
Finance Director  
Oil & Energy  
Used the software for: 6-12 months

### "Hireology is OK"

December 16, 2021

3.0

Overall, Hireology is okay. It is much better than reviewing resumes manually through email or having to log into separate job posting sites. However it is a little expensive and we did not seem to find a large volume of quality candidates when we used it for an entry level accounting position. I think we would have had better luck if it integrated with Indeed.

Pros

\-Makes candidate tracking more organized -Can integrate with multiple job sites -Candidate profiles were well organized and made resume review much easier than sifting through email attachments

Cons

\-The site is a little clunky when trying to navigate back and forth from individual profiles to the candidate/applicant list -The site did not integrate with Indeed which would be my most preferred job site

Review Source

VB

Vicky B.  
Human Resource Manager  
Human Resources  
Used the software for: 2+ years

### "A Very Expensive Product"

February 11, 2021

4.0

Basically ok but very expensive

Pros

It's fairly easy to use. Some good features. No training was involved as you are just left to figure it out on your own. I'm sure there's more to it but when you have a million other tasks to do a day, you don't have time to stay on the site to figure it all out.

Cons

Not worth the money you pay for it and very limited packages available.

Reason for choosing Hireology

See above

Review Source

MS

Melissa S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Assessments"

January 28, 2019

3.0

I have had several years of great experience but it has gone less than desirable over the last year. You can not get a hold of customer service e and then they call you back leavi g a message. The result is a back and forth of unresolved issues. My issue went 2 months and was not resolved so I called them very upset a d was told I needed to speak someone about signing another agreement. They owe me money because I purchased an assessment and the potential candidate declined to take it ,so I asked for a refund. Well they agreed to a credit me IF I sign another agreenent. Who does that?..you burned your bridge. I will take my business elsewhere as well I will share my experience with others. Sorry to see that a company I once believed in is going downhill.

Pros

You can utilize the dashboard to monitor multiple things at one time.

Cons

Posting and relationshipswith 3rd parties could be better.

Review Source

AB

Allyn B.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Very few applicants"

February 2, 2021

4.0

Very disappointed with our recent use. Very few applicants of any kind for jobs that we have had some success with using Hireology in the past. I reached to let them know about the lack of applicants and see if there was something wrong. I received a reply that said they would check into it, but then no other contact, no resolution, and still almost no applicants. Then decided to cancel and try Indeed directly, where we received multiple well qualified candidates immediately, and have made hires from them.

Pros

The software is fine, relatively easy to use. no complaints

Cons

cant think of any off hand. seems to be ok

Review Source

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