# xTuple Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is xTuple the right Enterprise Resource Planning solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/224376/xTuple/reviews --- xTuple 4.2 (117) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of xTuple Ease of use 3.9 Customer Service 4.0 ## Pros and Cons in Reviews SA Stephanie A Program managerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “Companies are able to get the most value out of the data they already have because of the ERP database's analytics and reporting capabilities, which provide insights.“ October 24, 2022 ## Showing most helpful reviews Showing 1-25 of 117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use John G. Licensed Realtor Real Estate Used the software for: 2+ years ### "Excellent capabilities, complex to learn, more toward manufacturing and inventory but adaptable " February 1, 2019 5.0 I originally started using Postbooks because I was looking for an accounting system that ran on Fedora Linux that was based on PostgreSQL database since I am a database DBA for Oracle, PostgreSQL, and MySQL (MariaDB). I use Postbooks to run my real estate business even though it is not an exact fit because of familiarity. Once learned, it becomes second nature. I do not use most of the capabilities that xTuple/Postbooks provides. But that is one of the fortes of the software; use what you need and leave the rest alone. Pros Free version - I use the Postbooks version since cost is a big factor for me and I don't need most of the features. Adaptable - I used it in a previous business where I had inventory and did some creation of videos on DVDs. It tracked inventory from items used to create the finished DVDs and package, publish, and ship them. I now use it in my real estate business just for accounting. Has many capabilities many of which I do not personally use, but they are there if you need them. Cons Complex - because it has so many capabilities, it is complex and can be hard to learn. Documentation can be a bit sparse. Constrained - Forces a work flow which is great for larger business but can make a task tedious for a sole proprietor. CRM - is designed for sales of products which is what this software is designed around. I am now a REALTOR® and the CRM does not fit the model a REALTOR® uses. Too platform specific - It used to run on Fedora and other Linus flavors. Now it is limited to Ubuntu and tends to lag, as Ubuntu does, behind the security updates. It runs on Windows. I now run my database on Linux and have to use a Windows client since there is not a client that runs on Fedora. I suggested to the developers that xTuple/Postbooks should be developed on Linux as a Flatpak project but never heard anything back. Review Source Response from CAI Software February 7, 2019 John - Thanks for reviewing our free PostBooks¿ product. This system was definitely built for manufacturing (and inventory-centric) companies, although plenty of professionals such as yourself have adapted the Accounting and CRM & Sales functionality to suit their needs. VR Verified Reviewer Owner, President Used the software for: 2+ years ### "For someone who is not an accountant, the learning curve was steep. But in time, it became great." June 28, 2018 5.0 It forced me to learn true accounting principles, of which I still haven't mastered, but it's an ongoing experience. That, and the fact that it's free. Pros It's a true ERP/accounting software suite that covers all aspects of a business. There's no cheating when posting transactions. It forces you to get to know actual accounting principles and follow them. I also like that it is platform agnostic. I prefer Linux to Windows, and the software runs on both. This versatility also runs to the database back end; I'm using PostgreSQL on Linux, which is quick and clean for my needs. My accountant loves it, since it does what an accounting package is supposed to do, and not let me delete things if I screw up. The entry-level offering, PostBooks, is free. You can request a free license key for up to four (4) users, running concurrently, which for small businesses or startups is fantastic! The database engine runs on a small server (Windows or linux), and users run the self-contained user interfaces from their desktops - no real installation needed there. If you wish to increase your footprint, additional licensing is available. Forms and reports are fully customizable. With a little bit of time and motivation, you can create any form you wish and configure the environment exactly to your tastes. Cons It takes time to master the application if you are not familiar with accounting practices and principles. Being a small businessman who specializes in IT, I'm not accustomed to think in the ways of balancing buckets. It's not Quickbooks (whatever that means). Office managers and financial people continually ask me why I should use something that's off the beaten path with respect to small businesses. Of course, I give them the reasons above. Needless to say, the argument inevitably comes back, "Quickbooks is still easier to use." It's not easy to back out stupid mistakes. Again, this is an "operator issue". A non-accountant really needs to be trained properly to fully utilize the power of this application. Review Source Response from CAI Software February 9, 2019 Thank you for your glowing review. What version of free PostBooks¿ are you on? Can you chat with xTuple¿s process guy? He'd be curious to know how you're using the system, to help inform others who are in similar businesses! Message us: https://xtuple.com/contact-marketing Be sure you've got the latest update for your software and renew your free license key: https://xtuple.com/products/postbooks/license-key-registration CE Carl E. VP Engineering Used the software for: 2+ years ### "Sales/engineering involved with ERP use. Currently running 4.8.1. Previous system was MAS200." July 12, 2018 3.0 Pros Has a Mac based client. Has the option for on-site server or cloud server. Highly customizable reporting capabilities. A decent amount of customizing interface windows. We have several very custom reports and some interface changes that have been made by a 3rd party developer. A lot of features, some we're still learning to use in an optimal way. Cons The report editor is weak, at least up through 4.8.1. Text boxes don't auto-wrap making form design difficult. This is a challenge even for our 3rd party developer that uses it all the time. Not the most intuitive - interlinks between data sets is weak at best. Often we find ourselves needing to write somethings down from one inquiry to then go to the next, and the next to find what we need. MAS200 was much better in this regard. Several accounting features that I do not use are also reported to have similar limitations as compared to MAS200. No bug patches. Free updates while using the cloud sever are great, but any customization throws a slight wrench into that. Several bugs that we deal with have been fixed in newer versions but are not available as patches to our version. Since we have some significant customization, the actual upgrade cost keeps us from updating frequently. Review Source Response from CAI Software August 2, 2018 RE: any difficulties you¿re experiencing with the OpenRPT report editor. If you need to learn more about building custom reports, we¿ve got some great classes and some free online resources at https://xTupleUniversity.com. Backporting bug fixes with patches can run you into all sorts of other problems related to required functionality that may not exist in older versions. It¿s like expecting to get an airbag in a \`65 Mustang. Our best suggestion is let¿s help you upgrade to the latest version: https://xtuple.com/contact-professional-services -- Carolyn VR Verified Reviewer Operations Director Used the software for: 2+ years ### "Generally good, but requires a skilled team to use" June 29, 2018 4.0 When fully set up, it does a good job of running our multi-site,multi-currency manufacturing operation. Pros \- Decent import system to load up your data - Flexible system that allows a wide range of manufacturing and options - Easy access to SQL tables which allow you to write your own tools if xTuple is missing something you need - Under active development, and with a good user forum Cons \- Despite the licensing being the single most expensive SW cost for our company, support is virtually non existent. It is an additional cost and the options are expensive, confusing and often rely on 'partners' who don't always know much about the system. Documentation does exist but is often hard to find on the xTuple website. A skilled technical team will be needed to implement and set up the complex options and work flows. - xTuple is putting lots of effort on eCommerce additions, but less on the fundamentals of the package. Silly issues make for large problems: -- User permissions can only be added one at a time (no multi select) -- Payments are still based on the idea of paper cheques with no shortcuts for cash/card payments. No simple export options for upload for wire processing) -- The multi currency system is basic and has issues (silly rounding errors, Bank reconciliation and GL accounts don't match and can't be corrected, 'extra' currency transactions generated by some operations break AR balance) Review Source Response from CAI Software February 9, 2019 Thank you for taking the time to review. What version of xTuple are you using? Can you chat with xTuple¿s process guy? Sounds like you might be missing some valuable help and ROI for your company. Feel free to contact us (we're here to help!): https://xtuple.com/contact-marketing LK Lance K. President Computer Software Used the software for: 2+ years ### "review of ERP postqb rev 4.x " February 1, 2019 4.0 goal was to handle sales pipeline and contract manufacturing; sales people didn't like to use it. Free version is good value, but paid version is expensive when compared to competitive products. Pros multi-platform customizable: forms and reports structured work flow: modules link together properly (from sales to purchasing to inventory to manufacturing to shipments etc) has expected and comprehensive list of data: AP, AR, INV, WIP, PO, Sales, Customers, etc Cons poorly integrated extensions (eg time and expense) data entry forms are clunky for bulk entry UX forms not consistent (over time the UX standards have changed, older forms have not been updated to use newer UX) automation of import/export is clunky (it works, but not intuitive to configure) chart of accounts and posting are very traditional approach, so cumbersome to fix data entry mistakes. need manufacturing edition if doing manufacturing; base model has too many key manufacturing features disabled. Review Source Response from CAI Software February 7, 2019 Thanks for reviewing our free PostBooks¿ product, Lance. Sounds like you may be using an older version? Be sure to get the latest update for your software and renew your free license key: https://xtuple.com/products/postbooks/license-key-registration P.S. Let us know how we can help with increased functionality you need. VR Verified Reviewer Chief Operating Officer Used the software for: 2+ years ### "It's been a really solid solution for our client" July 2, 2018 4.0 The ability to create a custom solution that perfectly fit our client's needs. Pros I think the extendability of the software has to the the strongest feature. Great care has gone into letting you add features in a very maintainable fashion. Cons Sometimes I find that though most of the backend logic is encapsulated within the database - which is an interesting, seemingly solid model - there is some logic that still lives within the client software. Review Source Response from CAI Software February 9, 2019 Thank you for taking the time to submit a review. What version of xTuple are you on? Can you chat with xTuple¿s process guy? He's always looking for stories on how companies are using the system, especially about customizations, to help other similar businesses. We are also working on standing up a scripting library which might be of use to you. Feel free to contact us: https://xtuple.com/contact-marketing VR Verified Reviewer President Food Production Used the software for: 2+ years ### "Xtuple" February 1, 2019 5.0 Like any software there is no perfect system, but overall we are very happy with our choice. If I had to go back and make the decision again I would still go with this software. Pros I love that this is an open system allowing us to customize it to our needs. I always hear about other companies who use the big name system and how they are doing something that actually hurts their business but they have no choice because that is how the system works. With Xtuple we can do anything! Cons I wish they had more integration such as with receipt management systems to allow for easy entry direct into the software. Review Source Response from CAI Software February 7, 2019 Thanks for your review. ERP is definitely not for the faint of heart, and the open platform is a BIG help. Thanks for the integration idea(s) - keep 'em coming! Let us know if you want to hear more about that later this year... VR Verified Reviewer Co-Owner & President Electrical/Electronic Manufacturing Used the software for: 2+ years ### "The best CRM/MRP/ERP System on the market today!" September 28, 2018 5.0 Implementing a new system is one of the hardest things a small and fast growing company can do. xTuple made our integration seamless and the process went very smoothly. We love the tool and we use it for all of our company processes. Pros I liked the fact that you can do everything in one tool. All business processes are included in one package from Customer lead all the way through to the collection of money. I also very much like the fact that the software is Linux based open source and offers full customization for your business. Cons I cannot think of anything I do not like about the software! Review Source Response from CAI Software February 9, 2019 Thank you so much for your glowing review. Could you chat with xTuple¿s process guy? He'd be curious to know how you're using the system, to help inform others who are in similar businesses! Message us: https://xtuple.com/contact-marketing MG Matt G. Project Executive Used the software for: 2+ years ### "Xtuple is very flexible and capable of very complex transactions and customized routines." June 28, 2018 5.0 exposure to other types of accounting setup. The software install is still very clunky and difficult to use. We need to use our old system side by side with it. Was hoping to drop the old system by now. We could really use someone to help us config it more. Pros The price, customizability, open source code. Able to interface with other programs and databases. True enterprise funtions and modules. The startup costs are very affordable. Cons Very difficult to find help with the software. The manuals and support are expensive and often non existant to my experience Review Source Response from CAI Software February 12, 2019 Thank you for your review of the free PostBooks¿ community product. I believe you may be on an older version? Upgrading often addresses most concerns. Let's be sure to get the latest update for your software and renew your free license key: https://xtuple.com/products/postbooks/license-key-registration Tim S. Senior Project Engineer Used the software for: 1-2 years ### "For a complex application, it is fairly easy to work with the innards. Particularly for customizing." July 2, 2018 4.0 Clean, professional looking quotations. Pros Customizeable with the help of the support site and a little knoweldge/experience with other apps using Postgre SQL Cons Complicated. Somethings are difficult to understand. This is understandable considering the app is designed for many industries' use. Review Source Response from CAI Software February 9, 2019 Thank you for your review and for your contributions to the free community version of PostBooks¿. Let us know when you need help with an upgrade: https://xtuple.com/contact-us DP David P. CFO Information Technology and Services Used the software for: 2+ years ### "from initially hating the product, i am very comfortable with" July 2, 2018 4.0 Ability to obtain accurate and timely information for reports Pros Very powerful. Provides us with accurate information, once one really knows how the program works. Compared to other ERP programs, it is a lot less costly. Cons Reconciliation feature needs a lot of work. Look at Quickbooks to see how easy it is. Still need the ability to print a P&L for a specific period that can be adjusted(e.g. 1 days or 1 week). Not easy to customize(need to be a programmer) Would like to see it work better in a Mac environment (ability to magnify screen when needed) Would like to see an app that I can use on my iPad Review Source Response from CAI Software February 12, 2019 Thank you, David, for your honest review and your investment in xTuple Manufacturing. RE: your P&L, here¿s some great tutorials on the Financial reporting engine (FRE); it¿s really a robust reporting tool that doesn¿t require programmer-level knowledge: https://xtupleuniversity.xtuple.com/library/videos/financial-reporting-engine-part-1 Let¿s ensure you're on the latest version of the software; your Account Rep can help: https://xtuple.com/contact-professional-services P.S. Watch for us to change the game and launch a new category of solutions in September 2019! DE Daniel E. CEO Sporting Goods Used the software for: 2+ years ### "x-tuple works for our integrated mfg company. We would like better reporting and true backlash capab" June 29, 2018 4.0 good standard costing, supports all business functions from finance to inventory to production to sales orders and shipping. Pros open source, reasonable features for the price, relatively stable running on our internal servers. Handles wide range of functions from finance thru to manufacturing. We would like better interfaces with ARENA solutions and with Pro-ship and ship station as well as Zen desk. Cons API's are poor - would be nice to make it easier to integrate with other packages like e-commerce, Zen-desk, shipping programs etc. Review Source Response from CAI Software February 12, 2019 Thank you for your review and investment in xTuple Manufacturing. I believe you may be on an older version? Upgrading often addresses most concerns. Please chat with xTuple¿s professional team, they can help you set the system up just as you want https://xtuple.com/contact-professional-services. They may also recommend a class or direct you to some free online resources at https://xTupleUniversity.com. FS Frederick S. Owner/R&D Chairperson Aviation & Aerospace Used the software for: 2+ years ### "xTuple & PostBooks - CRM for small businesses to multi national corporations." September 28, 2018 5.0 xTuple fits with the database back end that I use for many other functions. It has been a blessing in that it runs on multiple platforms and can be built from source code for the platforms that aren't supported in binary format from xTuple. Pros xTuple is very personable and easy to "get to know" It also allows one to tailor it to their specific business for the most part. There is plenty of support too. Both from purchased and community. Cons I really can't think of any right now. Review Source Response from CAI Software February 9, 2019 Thank you for your glowing review, Frederick. What version of free PostBooks¿ are you on? Can you chat with xTuple¿s process guy? He'd be curious to know how you're using the system, to help inform others who are in similar aviation businesses! Message us: https://xtuple.com/contact-marketing Be sure to get the latest update for your software and renew your free license key: https://xtuple.com/products/postbooks/license-key-registration KB Kenneth B. Managing Partner Transportation/Trucking/Railroad Used the software for: 2+ years ### "We have been trying to make xTuple work for us for 6 years we have finally decided to replace it." July 12, 2018 1.0 It has been a problem from the beginning. We have used it for 7 years mainly due to the cost of replacement. Pros The orginal reason we purchase xTupel was the price and the list of feature and functionallity. It is loaded features. However quite a few of them really do not work the way you expect. Cons Support is the worst. The final answer is always "its a know bug" and good luck getting it fixed. Review Source Response from CAI Software August 2, 2018 Ken, thanks for your time the other day. As I mentioned, there are some setup/configurations that need to be reviewed to ensure the features are utilized as intended. I'm glad to hear you¿re working with an xTuple solutions provider. As your account manager, I'm always available to assist with issues that may arise. Please keep me posted on your progress. xTuple really is a great product, and hopefully, after you upgrade from the older version, you will agree. -- Carolyn MB Mike B. COO Used the software for: 2+ years ### "xTuple user since 2013...highly recommend for a small distribution business" July 3, 2018 5.0 Pros xTuple has proven reliable and highly adaptable to our evolving business model. We have been able to fully customize this ERP with little to no support (or billing) from xTuple. Cons You will need one superuser to customize and work with the xTuple support staff in order exploit the full functionality of this ERP. xTuple needs to develop a smartphone app for warehouse functions. Review Source Response from CAI Software August 2, 2018 Thank you for your great review and your customer testimonial at https://xtuple.com/products/xpress-distributor. If you're still on version 4.6, you might consider upgrading, and we're happy to help. Re: your suggestion to "develop a smartphone app for warehouse functions," our professional services team can help with that too! https://xtuple.com/contact-professional-services -- Carolyn DH Darryl H. President Aviation & Aerospace Used the software for: 2+ years ### "ASL xTuple Review" October 1, 2018 4.0 We are an aerospace company manufacturing in Thailand, Philippines and China. Traceability on Apple platform was our main focus. Now we are looking at functionality on quality. Pros Fairly straight forward ERP CRM is good Traceability is good Cons but handling of blanket customer orders is not good. Manuals not real good on defining use. Very high level and not sufficient to train people. Quality process is not consistent with industry requirements of 8D reporting Review Source Response from CAI Software February 9, 2019 Thank you, Darryl, for your review and your long-term use of xTuple, not to mention recommendations over the years to your business friends. Please be sure to let us know how we can help to improve your experience with the software even more: https://xtuple.com/contact-us BB Brody B. Manager Used the software for: 2+ years ### "Your software has come a long way from the original OpenMFG days." June 28, 2018 3.0 A better look at inventory management than previous software Pros It is very flexible and adapts to small and large companies. Also, in an age where small business ERP software comes and goes all the time, you guys stuck with it and kept on building your product. Cons It took a lot of years to get to a place where it was bug free and truly usable. But I was a user when the code was still being written in the office next to me, so I saw the ugly broken beginnings. Review Source Response from CAI Software February 9, 2019 Thank you for your review and investment in xTuple Manufacturing in the Cloud. Thanks for hanging in with us as a vital part of the xTuple Community as we built the software to meet the needs of our customers, small and large. ND Nicholas D. sales Electrical/Electronic Manufacturing Used the software for: 2+ years ### "there are some things that need to be tweaked but overall it works for our need" July 3, 2018 4.0 i can do my job. Pros The software is user friendly, very easy to use. Cons upgrades change all the settings. when attaching a document you should just be able to drag and drop Review Source Response from CAI Software August 2, 2018 Thank you for your review. Glad you find the application easy to use. Drag and drop is nice when you¿ve got a simple process; however, your ERP is a powerful tool and includes a complicated and multi-faceted relational database. Let¿s connect you with our Professional Services Team to ensure you¿ve got everything configured just like you need it, for the job you have: https://xtuple.com/contact-professional-services They may also recommend a class or direct you to some free online resources at https://xTupleUniversity.com. -- Carolyn HB Hilary B. Owner Computer & Network Security Used the software for: 2+ years ### "Nice for small business" September 28, 2018 5.0 Easy use Pros Very good option for small business easy use once get used to Cons A few features are not available that I would like to use Review Source Response from CAI Software February 9, 2019 Hilary - Thank you for your review. What version of free PostBooks¿ are you on? Can you chat with xTuple¿s process guy? He'd be curious to know how you're using the system, especially to determine what features you're missing! Message us: https://xtuple.com/contact-marketing TM Thomas M. Finance Manager Machinery Used the software for: 1-2 years ### "Xtuple for Small Manufacturing Company" December 18, 2018 4.0 We are a small to mid sized manufacturing company and use Xtuple throughout our organization. Pros It is fairly easy to use and intuitive compare to other ERP systems I have used. Cons The cost accounting functionality is a disaster. However, it's hard to blame on Xtuple necessarily, I believe it was the implementation of the platform. Review Source Response from CAI Software February 7, 2019 Thank you for your review and your investment in xTuple Manufacturing. Glad you find the application useful for your daily accounting and sales functions, especially ease of use with compiling financials. Re: configurations on cost accounting. Please chat with xTuple¿s professional services team, they can get you the help needed to set the system up just as you want! https://xtuple.com/contact-professional-services DM Douglas M. Owner Used the software for: 2+ years ### "Extraordinary software from a extraordinary company." October 4, 2017 5.0 Pros The best part about xTuple software is xTuple the company. xTuple's approach to licensing and development is refreshing. There are very few ERP solutions where one can easily connect with the head of development and the company president. Review Source ML Mitch L. President Used the software for: 2+ years ### "I am a software developer and IT consultant specializing in business systems integration." September 20, 2017 5.0 Pros This software is developed with the highest quality standards. Being open source, it helps developers to more easily build integrations and customizations. With some training, customizations can also be built by non-programmers. Cons There is a high learning curve which is addressed with training and an implementation partner or resource. Review Source Response from CAI Software February 12, 2019 Thank you for your review. We appreciate your longtime use and investment in xTuple. AM Alfredo M. Director Used the software for: 2+ years ### "It has been an excellent tool for our company" September 19, 2017 4.0 Pros Easy to learn and to use. It works on Windows, Mac and Linux. It really help to reduce the TCO when it came to database licensing. It has a great scripting tool to customize. Cons There is only one kind of license, if you use a terminal in the production floor anyway you pay for a full license that access to the entire suit. Review Source Response from CAI Software February 12, 2019 Thank you for your review. We appreciate your longtime use and investment in xTuple. JW Joel W. Production Planner Used the software for: 2+ years ### "I've used xTuple for about nine years and it has been a great system for my company. " June 28, 2018 4.0 Pros The aspect of this software I like most is the ability to customize it to suit our business needs. Cons Updating the software can sometimes create issues. I understand software development is an iterative process that needs debugging but there are times when something that has never been broken (or has been fixed previously) breaks after the update. Review Source JK Jess K. Manager Import and Export Used the software for: 2+ years ### "xTuple Review" October 7, 2018 2.0 Pros Potentially, it would fit perfectly for our business model Cons The set up was incorrect, 4years later still some problems not enough information and help Review Source Response from CAI Software February 7, 2019 Hi, Jess - Thank you for your review. Customization is key for any software to be flexible enough for growing businesses. Let's talk again and ensure you have the correct setup: https://xtuple.com/contact-us Similar Products Featured ## Related categories [Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.