# Page 3 | xTuple Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is xTuple the right Enterprise Resource Planning solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/224376/xTuple/reviews

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xTuple

4.2 (117)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of xTuple

## Showing most helpful reviews

Showing 51-75 of 117 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DM

Dennis M.  
President  
Wholesale  
Used the software for: 2+ years

### "Fair to good customer service"

September 19, 2017

3.0

A stable platform

Pros

I like it because it is windows based and its customizable. The price tag for the software is very attractive and the yearly maintenance fee is fair as well

Cons

Big learning curve if you try to customize it your self. We feel that we have been left behind in upgrade especially not knowing how to do it. There seems to be a disconnection between the end-user like us and xtuple of the explanation of how to complete certain tasks like month-end and year-end also the ability to upgrade without having to pay for a middleman to come to our location. Which can cost thousands of dollars. Also knowing what the upgrade changes are before you upgrade to the next level would be nice

Review Source

RR

Ruby R.  
Senior Operations Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "All in one CRM with great customer service"

October 5, 2018

3.0

Overall experience is good, I've been using xTuple for 8 years now and the only complaint I have is not enough reporting features. The item and component management is ideal of our business and the xTuple engineers and techs are always available and helpful.

Pros

it's all in one functionality. the CRM workbenches allow you to manage your customers and vendors with ease.

Cons

reporting is not as advanced, not enough search parameter options.

Review Source

Response from CAI Software

February 7, 2019

Thank you for your review and your longtime use and investment in xTuple PostBooks¿ in the Cloud. ERP is the heart and lungs of your organization. Re: getting help with reporting. We¿ve got lots of self-help resources at https://xTupleUniversity.com and the xTuple Community is available for help at https://forums.xtuple.com. Please give them a try! Or let us know how else we can help.

AM

April M.  
Purchasing Manager  
Building Materials  
Used the software for: 2+ years

### "Incredible company to work with!"

February 3, 2017

5.0

We have been utilizing xTuple ERP for 7 years and are extremely satisfied with the product, it's features, value and support. xTuple ERP is an extremely flexible and scaleable software that can be easily customized to fit your companies needs. We have added many features and customization over the years at a very reasonable price. xTuple is also easy to use, from report writing to every day use. The staff at xTuple are very knowledgable, approachable, quick to respond and generally just nice people to work with.

Pros

Ease of use, flexibility, easily customized, great price point

Cons

Limited CRM

Review Source

Response from CAI Software

February 12, 2019

Thank you, April, for your review and your investment in xTuple Manufacturing in the Cloud. ERP is the heart and lungs of any organization. We especially appreciate your work with us to improve CRM for major version release 5.0!

GE

Grace E.  
GM  
Food Production  
Used the software for: 2+ years

### "xTuple is a great entry-level ERP system. "

June 28, 2018

4.0

The ability to get an ERP system that is cloud-based with low barriers to entry.

Pros

Ability to combine manufacturing with traditional finance/accounting/sales orders. Detailed multi-level bills of material are possible with items at separate locations if necessary. Cycle counting can be done in a batch process, which cuts down on time. Exporting data with formatting is fantastic for Excel or CSV.

Cons

Much reporting has to be custom-built, no item master matrix, no sales order history by location by customer, would like to see more high & low-level detailed reporting built into the software. The ability to adjust posted invoicing would be great.

Review Source

RN

Richard N.  
Financial Controller  
  
Used the software for: 1-2 years

### "Functional ERP software"

July 3, 2018

3.0

Pros

It is clearly presented (with useful flow diagrams) and reasonably straightforward for non-accountants to use.

Cons

It only has partial EU VAT functionality. The desktop widgets and dashboards are difficult to use.

Review Source

Response from CAI Software

August 2, 2018

Thank you for your review and your investment in xTuple Manufacturing. Glad you find using the application straightforward. What version are you currently on? Let¿s connect you with our Professional Services Team to ensure you¿ve got everything configured just like you need it, especially desktop widgets and dashboards: https://xtuple.com/contact-professional-services They may also recommend a class or direct you to some free online resources at https://xTupleUniversity.com. -- Carolyn

SS

Shubh S.  
Business Development  
Food Production  
Used the software for: 2+ years

### "xTuple has been a robust softare solution that does require little to moderate time to plug and play"

July 5, 2018

4.0

It's fairly easy to get going with xTuple but does require a keen understanding of both the technological, people and process behind designing the logic to execute. The key benefit is the low cost to get started with the free version. The more our firm grows, we are looking at the commercial version to support varied functionality.

Pros

I like how you can integrate it across different platforms. Further, specialized features and functionality can be integrated with their open source solution.

Cons

I dislike that a lot of the key features we needed required the help of a consultant and some feature development.

Review Source

Response from CAI Software

February 9, 2019

Thanks Shubh. Watch for xTuple to shake up a 40+ year old industry with a new option in September 2019!

LG

Lee G.  
President  
Machinery  
Used the software for: 1-2 years

### "Supremely flexible open source system solves problems"

September 19, 2017

5.0

The ability to customize the software to my business. instead of customizing my business to the software.

Pros

The software is truly open source and highly customizable without breaking the core functionality. It allowed me to implement things that could not have been possible with any other product. Combined with the OpenRPT reporting system and PostgreSQL, it's hard to beat. The price is nice too.

Cons

The learning curve can be a little steep when customizing the product. However, it is still better documented than the vast majority of ERP systems out there and the code is available to view.

Review Source

VR

Verified Reviewer  
Purchasing Manager  
Cosmetics  
Used the software for: 2+ years

### "Xtuple Review"

September 28, 2018

4.0

Pros

MRP is easy to use and inventory and purchasing functions help me get my job done efficiently.

Cons

Some times i need to export data to Excel to make it easier to work with.

Review Source

Response from CAI Software

February 9, 2019

Thank you for reviewing. What version of xTuple are you on? Can you chat with xTuple¿s process guy? He'd always looking for stories on how companies are using the system, especially about MRP, to help other similar businesses. Feel free to contact us: https://xtuple.com/contact-marketing

GT

Graham T.  
Director  
Wholesale  
Used the software for: 2+ years

### "Full of bugs. Not very user -friendly. Outdated interface."

June 28, 2018

2.0

Pros

Has some useful features. Database platform is very sound, even if the database desing is the worst I have seen in my years of database work.

Cons

Full of bugs which is concerning when we have to report our results to the tax authority. Not very user -friendly. Outdated interface. Can get different numbers by looking at different screens in the app - worrying! Poorly designed database.

Review Source

Response from CAI Software

February 12, 2019

Thank you for your review of the free PostBooks¿ community product. I believe you may be on an older version? Upgrading often addresses most concerns. If you're no longer using PostBooks®, please let us know, so we can update your Account.

MB

Marco B.  
Director of I.T.  
Food Production  
Used the software for: 2+ years

### "xtuple for manufacturing."

October 9, 2018

4.0

Overall xTuple has been a great company to work with and their manufacturing product works well and is constantly improving.

Pros

The flexibility of development and multi platform availability is phenomenal. The training classes while very full of information are not

Cons

warehouse management permission structure could be more detailed, quality testing is not a feature of the system yet.

Review Source

Response from CAI Software

February 7, 2019

Thanks for your review. We appreciate your confidence in us. Are you planning to upgrade to the next major version 5.0?? Let's ensure you're getting all that you need out of xTuple. https://xtuple.com/contact-professional-services

KR

Katie R.  
Purchasing Manager/Production Coordinator  
Plastics  
Used the software for: 1-2 years

### "User friendly"

July 6, 2018

3.0

As a purchasing manager who previously used Xcel spreadsheets to submit all PO's this software has made my job a breeze. Being able to track current inventory levels, copy PO's, and submit electronically is a dream.

Pros

They software is very easy to use. The flow of the different applications make for quick use without the requiring of vast amounts of setup.

Cons

Some of the reporting options are lacking, however, the ability to export different data to a CSV makes up for this lack in functionality.

Review Source

Response from CAI Software

August 2, 2018

Glad to hear your commercial version of PostBooks¿ has made your job so much easier. If you need to learn more about reporting options, we¿ve got some great classes - and would recommend the ERP Advanced: Power User Training class - and some free online resources at https://xTupleUniversity.com. -- Carolyn

EA

Eric A.  
IT Support Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Good experience, Strong Customization Options"

June 28, 2018

4.0

All the benefits of an ERP and excellent customization.

Pros

I like the ability to customize and develop new screens, new reports and add functionality to current screens. We have used this to track material purchases for sales orders and project bookings for months ahead.

Cons

That it can sometimes be to obscure. No resources are readily available regarding some of the classes that are available. Especially in the toolbox and in the xtreewidget. Often times I have to search through existing scripts to see how some functions operate.

Review Source

AK

Andrea K.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "xTuple is a software that is very easy to use for the end user with minimal training. Intuitive"

September 21, 2017

5.0

Pros

1\. Ease of navigation through applications 2. Ease of upload of spreadsheets through csv utility 3. Developer tools for reports, metasql, screens and scripts are user friendly 4. Screen filters and export to excel 5. Intuitive for the end user and developer

Cons

As a developer, not all screens and scripts are available to make customized modifications to meet the needs of our clients and myself.

Review Source

Response from CAI Software

February 12, 2019

Thank you for your review. We appreciate your longtime use and investment in xTuple.

AF

Anthony F.  
Controller  
Machinery  
Used the software for: 2+ years

### "Good overall functionality but still can be buggy from time to time. "

June 28, 2018

4.0

Pros

Great value. Allows our small enterprise to be competitive in a sector dominated by large companies.

Cons

Missing some basic functionality on the manufacturing side. US-oriented functionality (we are a Canadian client). Releases could include more feature releases and improvements. Weak in terms of reporting/analytics.

Review Source

Response from CAI Software

February 12, 2019

Thank you for your review. We're always working diligently to improve. Watch for us to change the game and launch a new category of solutions in September 2019!

ZR

Zachary R.  
Plant Manager  
Building Materials  
Used the software for: 2+ years

### "Working with a knowledgeable and experienced team that backs a reliable open source MRP."

September 19, 2017

5.0

Pros

xTuple is a solid and reliable open source MRP/ERP system. It gives our company the flexibility to do what we need to solve challenges ranging from production to accounting, and with the same database server allows us to accomplish our main priority of serving our customers well and solving their problems.

Cons

Not having a complete mobile interface for the main application does limit being able to use mobile devices.

Review Source

CM

Christian M.  
Director, Business Technology  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Value for your money"

February 9, 2017

4.0

I have used xTuple for 4 years and absolutely love the functionality of it as well as the ease of use. The report writing capabilities are great and allow you to create reports from scratch. There are several ways to perform the same task so that experience could use some improvement but overall, a great system to use.

Pros

Customizability of the software and custom reporting.

Cons

Too many screens and too many ways to perform the same task. User experience needs some improvement.

Review Source

AF

Anthony F.  
Controller  
Machinery  
Used the software for: 2+ years

### "Good value, but still buggy"

February 1, 2019

3.0

Pros

Pain-free implementation Low price point Ease of customization

Cons

Reporting Business intelligence Local-area support

Review Source

Response from CAI Software

February 7, 2019

Thanks, Anthony, for reviewing your xTuple Manufacturing software. This system was built for companies just like yours. ERP is definitely not for the easily intimidated. You've used the system for quite a long time; if you're on an older version, there's a lot of functionality and features you're probably missing. Please reach back to us; our goal is your success!

JZ

James Z.  
CEO  
Food Production  
Used the software for: 2+ years

### "My company runs on xTuple every day, day in and day out"

February 27, 2017

5.0

My company has used xTuple for the past seven years. We use xTuple for so many aspects including sales, orders, processing, manufacturing, warehouse, accounting, royalties, commissions, and now e-commerce. This excellent software is produced by a company that understands manufacturing, daily challenges and ever changing technology. PS: I have a food company and xTuple is perfect for lot traceability.

Pros

Constant improvement.

Cons

Reports could be more plentiful and easier to write.

Review Source

VR

Verified Reviewer  
Web Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "Great Site for Getting a Job"

February 8, 2019

4.0

Pros

This site offers grate testing and interviewer features. You got to pass several test to get to the interview, which I never had enough time to complete. However, it was challenging and worth looking into

Cons

Not that i'm picky but I think it could use a better GUI

Review Source

Response from CAI Software

February 12, 2019

Thanks, if you were using the free PostBooks¿ community product, it definitely was not meant to keep pace with sophisticated needs. Watch for an announcement this fall on a brand new IT choice for small companies like yours who do big things in this world!

MD

Mike D.  
Dir. Business Systems  
Construction  
Used the software for: 2+ years

### "Great value"

February 23, 2017

4.0

We have had a great deal of success adapting the Xtuple software to our business, which has many peculiarities you would not normally expect a non-custom system to handle. Our relationship with the Xtuple family has always been wonderful. With no in-house programmer we have had to rely on the team there and especially Customer support representative who has always come through for us.

Pros

Adaptability and ease of customization.

Cons

Some degradation of speed as files grow.

Review Source

AB

Anita B.  
Administrative Support  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great overall for the money"

June 30, 2018

4.0

Pros

\- Visually appealing, - Easy to find what your looking for - The quick buttons with icons make access to what you need frequently easier

Cons

\- Ease to change report appearances (took a long time for us to get it to not overlap itself) - Wish you could change the TE and invoice at the same time without having to delete the invoice and edit the TE to re-create the invoice - When you enter a PO on a TE it would be nice if it carried through the whole TE rather than entering again (if you don't enter it on every entry it doesn't convert over to the invoice) - When creating Statements its a bit wonky, you can select a particular date but the date you print it appears on the statement rather than the date you selected.

Review Source

Response from CAI Software

February 12, 2019

Thank you for your review. What version of free PostBooks¿ are you on? You¿ll find that upgrading will address your concerns listed. Please chat with xTuple¿s professional team, they can help you set the system up just as you want https://xtuple.com/contact-professional-services. And be sure to get the latest update for your software and renew your free license key: https://xtuple.com/products/postbooks/license-key-registration

LC

Larry C.  
Owner  
Computer Software  
Used the software for: 2+ years

### "Solid, affordable ERP for distribution and manufacturing businesses"

September 19, 2017

5.0

Up to date information and analysis

Pros

Overall architecture. World class database which is free. Database and application supported on Windows, Mac, and Linux. Easy remote access. Customization capabilities.

Cons

No issue for me but perhaps support for other inventory valuation methods.

Review Source

Response from CAI Software

February 12, 2019

Thank you for your review. We appreciate your longtime use and investment in xTuple.

MR

Mike R.  
Business Capabilities Architect  
Management Consulting  
Used the software for: 2+ years

### "Consultant's View of xTuple"

September 28, 2018

5.0

A client approached me to help them setup a playbox with their data. After we helped them do simple setup activities, GL Accounts, Parts, BOMs/BOOs, customers, suppliers, etc. we used real data to simulate a week in the life. By the end of the week, the client was confident that xTuple would assist them in doing their daily work with little interruption to their real business of making products.

Pros

Intuitiveness for me and the customers I worked to implement

Cons

The online help could be improved a bit

Review Source

Response from CAI Software

February 9, 2019

Thank you for your review and so glad to hear you're engaged in ERP support with a valuable xTuple customer. We're always working diligently to improve support options. Have you thought of becoming an ERP consultant with xTuple's program? When it comes to small business, the ERP emperors have no clothes¿ Watch for us to change the game and launch a new category of solutions (and VAR program) in September 2019!

VR

Verified Reviewer  
Sales Manager  
Machinery  
Used the software for: Less than 6 months

### "Just starting to learn XTuple"

February 1, 2019

4.0

Have been testing it for 6+ months, seems to be a nice improvement over other systems

Pros

Customizable Clean interface Well Organized

Cons

We've only been testing one license for about 6 months so no real cons yet.

Review Source

Response from CAI Software

February 7, 2019

Thanks for your review. ERP is definitely not for the faint of heart, and the open platform is a BIG help to make the system flexible for you. What edition and version are you using? In the cloud? Let's ensure you're getting all that you need out of xTuple.

JW

Jim W.  
Consultant  
  
Used the software for: 2+ years

### "I've worked with ERP software for more than 20 years. Xtuple is my current platform of choice."

September 25, 2017

5.0

Pros

I like the open source platform and the ability to extend and customize as needed. The ability to customze allows us to integrate with other systems as requested by our customers.

Cons

The user interface can be a bit complex on some screens. With the amount of data presented that is a common complaint.

Review Source

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