# Diligent Community Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Diligent Community Software - reviews, pricing plans, popular comparisons to other Meeting products and more. Source: https://www.capterra.com/p/224469/Community --- # Diligent Community Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Diligent Community ## What is Diligent Community? Diligent Community is the next-generation governance solution purpose-built for the unique needs of public and elected boards, by the trusted team who brought you BoardDocs and iCompass. Diligent, the leading governance, risk and compliance SaaS company, empowers more than 1 million users and 700,000 board members and leaders to clarify risk and elevate governance. Diligent Community is part of the Diligent One Platform which helps organizations manage complex risk, stay ahead of regulatory changes and deliver impactful insights, in one consolidated view. So boards and leaders can make better decisions, faster. ## What is Diligent Community used for? [Meeting](https://www.capterra.com/meeting-software/)[School Management](https://www.capterra.com/school-administration-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Diligent Community?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://diligent.com/&name=Diligent Community) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Diligent Community 4.4 (5) VS. [4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.6 (22,658) Value For Money 4.6 (5) Value For Money 4.5 (15,231) Customer Service 4.8 (5) Customer Service 4.4 (13,493) ## Diligent Community alternatives [4.7 (1,056)](https://www.capterra.com/p/179015/OnBoard-Board-Portal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (128)](https://www.capterra.com/p/221109/Boardable/reviews/) Starting price $20.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [View all alternatives](https://www.capterra.com/p/224469/Community/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Attendee Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Action Item Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track the status of discussed/agreed tasks Collaboration Tools 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Meeting Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage the process of planning and scheduling meetings, including agenda creation Scheduling 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Access Controls/Permissions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Diligent Community 25 features Define levels of authorization for access to specific files or systems Track the status of discussed/agreed tasks Access event or meeting agenda online Process of managing, tracking, and communicating with individuals who are registered to attend an event Provides a channel for team members to share media files, communicate, and work together Add customized logos and colors to align with company branding Store, manage, and track all electronic documents in a centralized location A list of events with their respective dates Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks High-definition audio and/or video capabilities Password-protect and/or stop new participants from joining online meetings Manage the process of planning and scheduling meetings, including agenda creation Create and share notes/annotations taken during meetings Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing Access software remotely via mobile devices Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Gauge satisfaction and receive information for improvement and success Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Connect with meeting participants remotely over video Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar) Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 4.6 (5) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.6 (5) 4.6 Based on 5 reviews ## Integrations [ YouTube](https://www.capterra.com/p/237905/YouTube/)[ BoxCast](https://www.capterra.com/p/196797/BoxCast/) ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.4 Based on 5 reviews Filter by rating 5(3) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AA Anna A. Corporate Compliance Specialist Industrial Automation ### "Diligent Community streamlined our board engagement, reducing prep time." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 22, 2025 Our company was grappling with a stable and reliable system on how to deliver and accept vital regulatory changes within our international offices. Diligent Community has provided us with a centralized system that is auditable on this, and all important information is received and verified in time, which substantially minimizes our compliance risk. Pros It is amazing that we can now handle our investor relations communications under a single secure portal. It has made the process of sharing sensitive information and monitoring of engagement very efficient. The audit trail of all document revisions also seems to me very reassuring to our compliance requirements. Cons The user interface, although operational, is somehow outdated to more recent platforms. What I have also realized is that sometimes searching very specific and older documents is a lengthy process. More intuitive methods of classifying and labeling archived materials would be marvelous. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF Sha F. Coordinator Education Management ### "Transparent and Efficient Board Management with Diligent Community" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2025 My overall experience with Diligent Community has been largely positive. The platform provides a centralized, secure space for managing board agendas, minutes, and public documents, which has significantly streamlined our governance processes. I particularly appreciate the user-friendly interface for building agendas and the ability to share materials with the public in real time, which supports transparency and compliance with Sunshine Laws. That said, there is a bit of a learning curve, especially for new or less tech-savvy users, and setting permissions can sometimes feel overly complex. A few technical glitches have occurred—usually during updates or when accessing video content—but they were typically resolved quickly. Despite these minor challenges, Diligent Community has improved collaboration among board members and staff, and made it easier to keep the community informed and engaged. It’s a strong tool for any organization looking to modernize its board operations. Pros Diligent allows my school district to comply with Sunshine Law requirements to post the agenda topics and helps to promote community engagement. I appreciate the fact that everything—agendas, meeting minutes, policies, calendar are stored in one secure, and searchable location. Cons Diligent Community is a web-based board portal where board members and others with privileges can access meeting materials, agendas, and notes. However, I find that the public-facing search tool can be difficult to use and does not always deliver intuitive results. I find it difficult to search for older meeting materials and I believe that this is one of the product's biggest weaknesses. Switched from [BoardDocs](https://www.capterra.com/p/224307/BoardDocs/) More options, better alignment with district goals of transparency. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Autumn A. Administrative Assistant Libraries ### "Give Community a try, you won't be sorry!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 2, 2025 Diligent Community has been a great experience. Moving from BoardDocs was an easy process, and customer service has always been super fast and helpful. Pros Community makes the entire Board meeting process simple and eco friendly! It has everything we need in one place and helps us deliver high quality Board meetings. Cons There's nothing I don't like about Community. Every now and again there are minor technical issues, just like every other site, but it consistently works well for what we need. Switched from [BoardDocs](https://www.capterra.com/p/224307/BoardDocs/) BoardDocs didn't have as many features as Community does and it was no longer going to be maintained, as the technology was very old and starting to have a lot of problems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Audrey J. Executive Assistant, Board of Trustees Higher Education ### "Served Its' Purpose" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 2, 2025 Overall, it has served its purpose. I am looking forward to transitioning to the new platform soon and having a more positive and reliable experience. Pros I like the Diligent Community offers efficient customer support in a timely manner, and that customer support was always willing to assist. Cons I found operational bugs and functional inconsistencies with the program to be very inconvenient at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jerrica A. Asst. City Secretary Government Administration ### "Agenda and Minutes Fan" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2025 Our experience has been great. The city, council, boards, and residents have commented on how more open it is to the public. Streamlined internal processes. Pros I love how user friendly the software is on its own. I enjoy how easy and quick it is to get help from IT. Cons That I am unable to change the line spacing for the posted agendas and/or minutes. It seems to just make the documents appear a lot longer. Reasons for choosing Diligent Community The ability to vote that Diligent provides. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)