# ProjectManager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ProjectManager the right Project Management solution for you? Explore 339 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/224496/ProjectManagercom/reviews

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ProjectManager

4.1 (339)

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Last updated March 13th, 2026

# Reviews of ProjectManager

Ease of use

4.0

Customer Service

3.9

## Pros and Cons in Reviews

DA

Diaferia A

Marketing AssociateIndividual & Family Services, 51 - 200 employeesUsed the software for: 1-2 years.

“makes the management of project documents very easy hence better planning“

November 25, 2024

ND

Nick D

Systems EngineerElectrical/Electronic Manufacturing, 201 - 500 employeesUsed the software for: 1-2 years.

“The interface can be a bit clunky especially if you have to adjust values from your initial estimates.“

June 24, 2022

Samuel M

Data AnalystInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“For someone who is just starting with project management, it is wonderful, simple, and aesthetically appealing.“

January 21, 2023

Aatif Khurshaid K

Software EngineerComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months.

“Projectmanager.com has a few bugs that prevent you from using the software to its full extent.“

July 31, 2022

SM

Stephanie M

business ownerPhotography, Self-employedUsed the software for: I used a free trial.

“I like that i can project manage on the website.“

October 16, 2022

Dercio A

Software developerInformation Technology and Services, 2 - 10 employeesUsed the software for: I used a free trial.

“it's always a bit tricky to get all team members on board on a software change as it can be tricky to understand at first“

May 24, 2023

Olanrewaju a

Administrative officer Government Administration, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It is easy to monitor in realtime the ongoing projects from the project control panel which is easily customized.“

October 9, 2021

PJ

Peter J

Project AdministratorGovernment Administration, 11 - 50 employeesUsed the software for: I used a free trial.

“The negative reviews i see on customer service dated back in 2017.“

September 29, 2022

## Showing most helpful reviews

Showing 1-25 of 339 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

nirmal J.  
Assistant Manager  
Construction  
Used the software for: Less than 6 months

### "easy to use, great customer service and very useful !"

February 6, 2018

5.0

have been using projectmanager,com for managing personal projects, it has been very useful to me,

Pros

found projectmanager.com to be better than MS project; more than an alternative.It has great team collaboration and can be accessed anywhere . The user interface is very simple . very easy to use with very useful features.

Cons

price could be more affordable, could launch some offers for users. forecasting features could be built into the system and report generation could be improved.

Review Source

Response from ProjectManager.com

June 18, 2018

Good Morning Nirmal! Thank you for sharing your review -- Of course we're always happy to hear from customers that our tool is better than the other project management software on the market! Cheers, Michael, Customer Support

VR

Verified Reviewer  
Software developer  
Information Technology and Services  
Used the software for: I used a free trial

### "Very nice Software"

May 24, 2023

5.0

When giving employees new tasks, it's helpful to have the task schedule, or other list, in front of them to define the necessary steps for any given task.

Pros

the project management became a lot easier, once you get your head around how to use each view

Cons

it's always a bit tricky to get all team members on board on a software change as it can be tricky to understand at first

Review Source

VR

Verified Reviewer  
Operations manager  
Construction  
Used the software for: I used a free trial

### "WARNING"

December 1, 2019

1.0

Pros

Nothing. It looks good and you feel like you have found a good software, but beware. They are just manipulating you to take your money!

Cons

WARNING Do not interact with this company in any way. They will scam you as soon as they can. They lure you into a free trial of 30 days. IT IS IMPOSSIBLE to implement a new project management tool for any business within 30 days. They are nice when you ask them to prolong the trial and you get the impression that you can in your own pace try the software and adapt it to your own business, which is what you want of course. They seems serious, their software seems really good, But it is all fake. All of a sudden you find out that there of course are som "hidden terms" which gives them the right to charge you for a whole year. They charged me for 500 dollars(!!!), and when I found out about this, this nice guys \[SENSITIVE CONTENT HIDDEN\] who really was helpful in the beginning suddenly vanished (?). He is no longer answering any mails and there is no way to get in contact with him. You can still contact their customer service, who is not doing anything else than refer to the terms, of course. THIS IS THE WORST CUSTOMER EXPERIENCE I HAVE EXPERIENCED IN MY LIFE. It is a scam and I sincerely warn everyone out there not to fall for their nonsens!

Reason for choosing ProjectManager

Did not choose them.

Review Source

VR

Verified Reviewer  
Administrative officer  
Government Administration  
Used the software for: 2+ years

### "My choice in project management"

October 9, 2021

5.0

It has been a detailed project management software for our organization which is suitable for team management, time tracking and effective collaboration. Additional features will definitely make it more appealing to the loyal users.

Pros

This application possesses some many advanced features which makes it stand out as a very resourceful tool in project management. It is easy to monitor in realtime the ongoing projects from the project control panel which is easily customized.

Cons

Some manual resources are very long and stringent especially when assigning resources against tasks. The customer service is also terrible as you only get to speak with Derek if there are existing issues,there is no other phone number to call to assistance to speak with a human.

Review Source

PW

Peter W.  
Web Developer  
Higher Education  
Used the software for: 2+ years

### "Manage big and small projects"

November 30, 2018

4.0

Pros

ProjectManager works very well with both large and small-scale projects. Being able to use this with anything from a project involving only two members of staff, to hundreds, has been invaluable. Creating a project plan is fast and easy, allowing a huge amount of detail and variables to be added to the plan. Their new(ish) user interface is also a welcome change, looking much cleaner and easier to navigate. It also works well on mobile devices.

Cons

The initial learning curve was quite steep, taking myself a number of days before I was fully used to the various features available, and how to use them. The previous user-interface was really quite bad, but this has of course been fixed in their latest release! The reporting functionality could really be improved, the views it offers are rather limited and don't show all the detail.

Review Source

Justin L.  
  
  
Used the software for: I used a free trial

### "ProjectManager.com Software Package"

June 23, 2016

4.0

I have a civil construction consulting small business that I work on during the weekends and I recently signed a free trial software package to utilize the project scheduling ghantt chart tool. Although I only had the opportunity to use it once it met my expectations. It was the same as using MPP but online rather than fixed on one computer! Packages pricing are for total number of people listed with $X per user per month. For example Business package is 20 users with $15 per user; therefore, one must pay the complete 20 X $15= $300 per month once the trial expires. You don't become charged for individual users start dates, and you can chose packages as little as 1 user.

Pros

Can log into software on any computer as long as you have a login and password. It has a good scheduling tool. A lot of Project Management templates to choose from.

Cons

There is no notification prior to your 30 day trial expiration and if you forget to cancel you automatically enroll into a contract and payments will be billed each month. An emailed consolidated contract agreement would be beneficial once user automatically enrolled following trial expiration.

Review Source

JM

Jeffrey M.  
  
  
Used the software for: 6-12 months

### "Eureka - It's All Together"

February 7, 2019

4.0

Pros

We used to managed our projects, resources, and and reporting in different systems. Enter ProjectManager. We have consolidated systems and work more efficiently. Since we've transitioned over I'd say ProjectManager is open on my computer every day. I would highly recommend to all looking for a new way to handle project management and time keeping.

Cons

File size is limited when uploading documents, printing is awkward to edit and format, limited styling options when saving plans to PDF.

Review Source

Nelson S.  
IT  
  
Used the software for:

### "WATCH OUT! Deceptive billing practices"

January 29, 2018

1.0

Not much over other project managers.

Pros

Software is web based so there is no local copy. It seems to work well and is fairly easy to use. Just too bad their business practices are sketchy.

Cons

Deceptive billing. They say on their website that the Team version cost per month per user. But 5 days after the trial we received a charge. This company does not take phone calls and does not allow partial refunds. Don't deal with this company.

Review Source

mA

mohamed A.  
L3 Support Engineer and Service Management  
Telecommunications  
Used the software for: Less than 6 months

### "Good for tracking projects vis it's simple dashboard"

January 3, 2019

5.0

Pros

I'm consider end-user for project manager online tool, i like its dashboard, it is very simple and understandable by anyone and can be used to track project's progress and time via cool colors.

Cons

it can be enhanced by adding more integration points with other tools for example Jira and other ticketing systems.

Review Source

Randy S.  
Project Manager  
Retail  
Used the software for: I used a free trial

### "Most Excellent PM App"

June 22, 2016

5.0

This app is awesome...well worth any penny to purchase. This app is useful for PMs to stay on top of their work. I've been a ProjectManager.com fan for a couple years now and would recommend any/all of their products.

Pros

Very economical and easy to use

Cons

Not 100% free, but hey people have to make a living

Review Source

RO

Ronald O.  
Project Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Multi-Project Cloud Management"

May 11, 2024

5.0

Enhancement of real-time multiple projects and tasks monitoring,team intranet portal and agile reliable cloud project budgeting.

Pros

Seamless digital tasks updating, scheduling, rescheduling and editing. Monitoring progress of several projects and tasks. Advanced tools. Online mobile marketing and internal departmental group messaging.

Cons

I personally don't think of any drawback to mention.

Review Source

GR

Gawie R.  
Architect  
Architecture & Planning  
Used the software for: I used a free trial

### "BEWARE: Misleading Marketing"

June 12, 2020

4.0

Great platform and very easy to use. Sadly the deceptive marketing and appalling customer service left a bitter taste in my mouth and I would not recommend it to anyone. Unless of course you have read through ALL the fine print and are happy with the terms and conditions.

Pros

Overall a great platform that is user friendly and quick to learn. Being able to easily share projects and monitor timelines with team members is a big plus.

Cons

Like some other prospective customers I was lured into downloading the free trial based on very deceptive marketing. You are forced to sign up for a subscription in order to download the free trial. If you do not cancel the subscription before your free trial ends you are automatically billed for the maximum number of licences on the edition you've selected. With a no-return policy I asked for a credit and my subscription to be changed to the personal edition. They gladly changed my subscription but said nothing about a credit. When I enquired I was informed that I would be billed again for the new month. I'm appalled at the way they mislead. Expensive lesson learnt on my side.

Review Source

Response from ProjectManager.com

August 12, 2020

Hi Gawie, Thank you for your feedback. I'm glad that you liked our platform and found it user friendly. I apologize for the confusion surrounding our marketing and our free trial policy. Choosing a project management software can be a big decision, which is why we offer a 30-day free trial. The first 30 days are always free, but as you noted, you will be charged when your free trial expires, as your subscription to our service will automatically start in order to retain data and a seamless experience. Free trialists can always cancel their trial in the software in the Billing section, or they can send an email directly to support. We also send a reminder email 7 days before a trial expires. Sorry again about the mix-up. If you have any other concerns, please contact us directly at https://www.projectmanager.com/contact Best, The ProjectManager.com Support Team

MM

Mary M.  
Manger  
Real Estate  
Used the software for: I used a free trial

### "Project Manager made my life a lot easier "

October 23, 2022

5.0

This software has given me the opportunity to add more projects to my calendar. It lays everything out so orderly and convenient. Yhe way it helps me track the progress, flow, scheduling ,etc of each project is a dream.

Pros

It made my projects and managing them a lot quicker.

Cons

I really liked all the features about this software. They all worked together to make managing my projects so much simpler and take so much less time.

Review Source

Adam L.  
Director  
Computer Software  
Used the software for: 6-12 months

### "An Essential Tool for Project Managers"

November 16, 2016

5.0

Project Manager has enables us to massively improve the way we manage both internal and customer projects. The system is easy to use and the reporting has been invaluable. The support team have always been quick to respond and were particularly helpful in the early stages. Highly recommended.

Pros

Easy of use, intuitive interface, reporting capabilities

Review Source

Response from ProjectManager.com

November 21, 2016

Hello Adam, Appreciate the review! Glad to hear the software has helped you and your team manage internal and customer projects. Our customer success team is always here to help should you have any questions.

CH

Carlos H.  
Team Leader of Software Development  
Telecommunications  
Used the software for: 2+ years

### "Awful"

June 20, 2018

5.0

Pros

Works from time to time, it has received functionality and UI updates over the time, still somehow it's usable at the end of the day.

Cons

Everything is broken, I think that you should try to use it inside your company on a daily basis to quickly spot how time you spend in simple tasks like: - Moving rows - Adjusting dates - Finding and correcting deleted timesheet entries - Having read-only projects is impossible - History of changes and who, along with historic undo is impossible - Reports take ages to generate - Random downtimes or error 500 messages

Review Source

PJ

Peter J.  
Project Administrator  
Government Administration  
Used the software for: I used a free trial

### "Great For Beginners"

September 29, 2022

5.0

For a beginner in project management, it's just awesome, simple, visually appealing and the name says it all

Pros

I love the dashboard feature. A single screen high level snapshot of the whole project makes life so much easier when you're administrating so many multi-million dollar projects across so many stakeholders and platforms.

Cons

The negative reviews i see on customer service dated back in 2017. I hope the 2022 version took all that into consideration

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Clunky dashboard, especially the Gantt chart

Review Source

tS

trevor S.  
Project Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "Workwear Group"

September 25, 2019

5.0

We set up templates for different kind of projects, it easy to add or delete tasks accordingly, project manager has help me be more aware of the project status to keep more or less on track and to write notes around tasks, manage expenses and invoicing, functions that are so valuable when writing reports and closing.

Pros

Ring menu and icons are easy to identify, customising columns practical overall not overly complex.

Cons

I haven't found anything i dislike, though i'm not using every function available.

Review Source

WF

Wes F.  
Project Manager  
Civil Engineering  
Used the software for: 6-12 months

### "Good start, needs some tweaks"

May 22, 2020

3.0

Pros

Similarity to other scheduling software.

Cons

There doesn't seem to be any simple way to track and update partially complete tasks that updates the planned hours. Example - someone that is working on a task is scheduled for 10 hours, but the overall task duration will cover two weeks. If they complete their work on in part early on day one, say 8 hours of it, you can update the percent complete to 80% but the distribution of workload for the remainder of the schedule doesn't reduce the hours left in the task. This distorts the actual workload for that person until the project is complete showing more work than is actually left. The reverse is also true where they may not start on a project until late in the duration. Frustrating for very large projects with multiple tasks and assignments. Very time consuming to update.

Review Source

MR

Marcos R.  
Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Nice software"

June 15, 2018

4.0

Pros

It's very easy to use, specially being a web solution. Very interactive and funcional. The dashboards are the most functional for me

Cons

I don't like how we can manage the timesheets, usually a bug appears or it freezes. It really botters me!

Review Source

Response from ProjectManager.com

June 20, 2018

Hi Marcos, Happy to see the dashboards are satisfying your needs! I have relayed your comments about the timesheets to the product team -- If you’re experiencing any issues in the future please feel free to reach out to us and we can take a look at your account and see if there’s anything we can do to help. Thanks! Michael, Customer Support

LJ

Lesley J.  
Senior Project Manager  
Management Consulting  
Used the software for: 1-2 years

### "ProjectManager.com has made my project management life super easy!"

June 16, 2018

4.0

Pros

The interface is very user friendly and clean. It contains the right amount of information needed to ensure successful project management.

Cons

We need a way to switch out assigned resources (while maintaining the required effort) instead of doing it manually. This adds unnecessary time to project plan building when you have to stop to change the resources on every. single. line. Also, if there was a way to allow more than 2/3 project tabs to shown at the top of the screen, that would be great.

Review Source

SR

Subhan R.  
Principal  
Management Consulting  
Used the software for: 2+ years

### "Lean project planning and reporting tool"

November 8, 2016

4.0

A great tool for lean or just enough planning and reporting of small to medium to large projects. Easy for project teams to onboard with minimal change management issues.

Pros

Simple and easy to use

Cons

Reporting module is not robust.

Review Source

Response from ProjectManager.com

November 21, 2016

Hello Subhan, Glad to hear you¿re finding the software easy to use! We¿ll be adding new features to the reporting module in the new year.

MGE

Mary Grace E.  
Unit Head  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Excellent Project manager.com"

August 17, 2018

5.0

Pros

I really love this software, it helps a lot in terms of reporting and updating of my tasks. Easy to use and very effective in planning.

Cons

I can't see any negative in this product. This is very perfect in making a schedule but there's always a room for improvement.

Review Source

SC

Steve C.  
Director, IT  
Entertainment  
Used the software for: 1-2 years

### "Great Product"

December 6, 2016

5.0

ProjectManager.com is a SaaS-based tool for project management. Its easy to use layout and extended functionality gives you many tools to meet your needs while being easy to use. I would recommend it to anyone who needed a fully functional and easy to use project management solution.

Pros

Easy to use and has a wealth of functionality

Cons

None

Review Source

Response from ProjectManager.com

January 11, 2017

Hello Steve, Thank you for the review and for the recommendation! We have more software updates planned for 2017 to make it even more powerful and easy to use.

AS

Alan S.  
Project Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "easy and practical tool"

September 13, 2018

5.0

Pros

control of activities, better project management and control, workload visualization, activities and timesheet control

Cons

too much information on the screen harms new users and hinders the understanding....................

Review Source

NB

Noel B.  
Owner  
  
Used the software for: 6-12 months

### "Projectmanager is more expensive than most, double check the pricing."

September 22, 2018

1.0

Projectmanager is more expensive and has fewer features than many of the programs we tried, it is four times more expensive than our current software and was missing some features that we now get on our current program.

Pros

Good data entry, good and clear reports, timesheets were easy to fill and adding new projects or importing was very fast and easy

Cons

Cost for us was the main con, with most of these products on the market having a similar cost, projectmanager was about four times more expensive but it is not clear for the pricing page that this is the case.

Review Source

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