# BookSteam Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BookSteam Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/224504/BookSteam

---

# 

 BookSteam Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BookSteam

## What is BookSteam?

BookSteam provides a cutting-edge cloud-based scheduling solution crafted for businesses globally. With a diverse set of calendar management features, it simplifies appointment scheduling for you and your clients. Drive business growth and maintain a competitive edge with BookSteam's advanced tools.

## What is BookSteam used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Class Registration](https://www.capterra.com/class-registration-software/)[Scheduling](https://www.capterra.com/scheduling-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 120 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$19.95

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Barbershop / 2025
-   Medical Scheduling / 2025
-   Salon / 2025
-   Yoga Studio / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BookSteam?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://booksteam.com&name=BookSteam)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BookSteam

4.7 (120)

VS.

[4.4 (611)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting Price

$19.95

Flat Rate, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (111)

Ease Of Use

4.3 (609)

Value For Money

4.7 (86)

Value For Money

4.2 (554)

Customer Service

4.8 (98)

Customer Service

4.3 (577)

## BookSteam alternatives

[4.8 (516)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (327)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting price

$165.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (3,640)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (1,457)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133845/BookSteam/alternatives/)

## FAQs about BookSteam

Overview

### What problems does BookSteam solve?

BookSteam solves manual booking chaos, phone-tag scheduling, double bookings, and no-show losses by giving clients self-service online booking, reminders, payments, and synced calendars. Salons, spas, wellness studios, class-based businesses, and multi-staff teams benefit from managing staff availability, multiple locations, recurring classes, attendance tracking, and client history in one system.

Answer based on 107 reviews

Overview

### Which roles and teams benefit most from BookSteam?

BookSteam is most used by administrators, owners, managers, and service staff who need to manage appointments, customer records, and daily scheduling efficiently. Instructors, teachers, and class-based teams rely on it to organize sessions and attendance, while executives and business leaders use it to streamline operations, improve client communication, and oversee bookings.

Answer based on 96 reviews

Overview

### What company size and industries is BookSteam built for?

BookSteam is built for businesses of all sizes, but it is used mostly by small businesses, which make up 90% of reviewers, especially in Health, Wellness and Fitness at 37%. It also appears in Consumer Services at 9% and Arts and Crafts at 6%, with some midsize and enterprise adoption.

Answer based on 120 reviews

Features and Usability

### What are the key features of BookSteam?

BookSteam includes core scheduling features like appointment scheduling, online booking, recurring classes, and staff availability management. Reviewers also highlight differentiators such as Google Calendar sync, SMS and email reminders, online payments and invoicing, multi-location support, and attendance tracking for classes, no-shows, and client history.

Answer based on 56 reviews

Pricing

### How much does it cost and what fees or limitations are included?

BookSteam starts at $19.95/month for the Solo plan, with Standard at 29.95, Plus at 49.95, and Premium at 79.95 flat monthly. A free version and free trial are available. Reviewers generally call it affordable and good value, though one noted clients must re-enter card details for each booking.

Answer based on 11 reviews

Integrations

### Which third-party tools and platforms does BookSteam integrate with?

BookSteam integrates with 6 third-party tools, including Mailchimp and Twilio for client communication, Stripe and PayPal for payments, and Google Calendar plus Microsoft Outlook for calendar sync. Reviewer mentions most often confirm Mailchimp, Stripe, PayPal, and Google Calendar as commonly used BookSteam integrations.

Answer based on 16 reviews

Getting Started and Support

### What training and onboarding options does BookSteam offer?

BookSteam provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of features and procedures.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does BookSteam offer, and how do users rate the experience?

BookSteam offers email/help desk, chat, an FAQ/forum, and a knowledge base. Users generally describe support as fast, professional, and helpful, often resolving issues within minutes or a few hours. Some users mention a learning curve, limited help guides, and wanting more direct person-to-person contact during troubleshooting.

Answer based on 56 reviews

Booking

### How well does BookSteam handle online booking and class scheduling?

BookSteam makes online booking easy for service businesses that need appointments, classes, packages, and memberships in one system. Small businesses such as yoga studios, spas, salons, and wellness providers like the simple setup, reminders, payments, and rescheduling tools, though some want deeper branding control, easier refunds, or more flexible slot handling.

Answer based on 32 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

4.9 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Calendar Management

4.9 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Online Booking

4.9 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Confirmations/Reminders

4.9 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Mobile Access

4.4 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Booking Management

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

BookSteam 139 features

Define levels of authorization for access to specific files or systems

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

A list of registered participants

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Monitor service demand and performance to plan for adequate resources that meet business needs

Maintain personal certifications/qualifications

Track the status of assets and whether they're checked in or out

Create and schedule group classes, recurring appointments, and private sessions, etc.

Online registration for classes

Schedule in-person or online classes

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record client information and feedback

A way to visually represent data where different categories of items are marked with different colors

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Designing, storing and cataloging costumes with client information, including assignments, sizes and prices

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Confirmation of the enrollment of a student in a course, class, activity, or program

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Specific use for barbershops

Designed for dance studios

Designed for medical spas

Software to be used by music institutions

Specific for use in spas and salons

Designed for yoga and pilates studios

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Register a group/batch of attendees

The ability to reserve times in groups.

Automatically find mutually available meeting time slots across multiple calendars

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Centralizing administrative & communication processes of an organization's members

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Notifications via mobile devices

Mobile pet grooming business that can work from different locations

Manage and support multiple languages

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Track and monitor patient no-show rates

Track and organize on-call shifts

Book meetings and appointments through a website or digital platform

Lessons that can be accessed online, allowing students to learn from home.

Accept and process online payment transactions

Real-time registration over the web

Track and organize online shifts

In-person, onsite registration

Portal for parents to see and update childrens' info, track progress & more

Online gateway through which parents and students can view material and communicate with teachers

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Accept, record, and reconcile financial transactions

For pet grooming businesses

Track and organize physician schedules and pertinent information

Accept and process customer payments for products or services using hardware and software

Document and report the progress of ongoing projects

Design, communicate, and distribute incentives to perform a specific action

Ratings/Reviews

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

At least a username and password is required to access the system

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Database containing accurate and up-to-date information on all operational services

Send messages via SMS

Reminders sent via SMS/text message

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Database of students to track personal information of individuals and families

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Organizing a group of people to accomplish a task

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Track the amount of time spent on a job or task

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Sell multiple treatments together as a set

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.5 (97)

4.5

Based on 97 reviews

## Pricing

Value for money

4.7 (86)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/133845/BookSteam/pricing/)

Solo

$19.95

Flat Rate,Per Month

It includes:

-   100 SMS
-   2 Locations
-   Class Scheduling
-   Course & Workshop Scheduling
-   Resource Scheduling
-   Service Scheduling
-   Unlimited Bookings

Standard

$29.95

Flat Rate,Per Month

It includes:

-   200 SMS
-   2 Locations
-   Class Scheduling
-   Course & Workshop Scheduling
-   Resource Scheduling
-   Service Scheduling
-   Unlimited Bookings

Plus

$49.95

Flat Rate,Per Month

It includes:

-   2 Locations
-   300 SMS
-   Class Scheduling
-   Course & Workshop Scheduling
-   Resource Scheduling
-   Service Scheduling
-   Unlimited Bookings

Premium

$79.95

Flat Rate,Per Month

It includes:

-   2 Locations
-   400 SMS
-   Class Scheduling
-   Course & Workshop Scheduling
-   Resource Scheduling
-   Service Scheduling
-   Unlimited Bookings

Value for money

4.7 (86)

4.7

Based on 86 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (98)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (98)

4.8

Based on 98 reviews

## User reviews

Overall rating

4.7

Based on 120 reviews

Filter by rating

5(87)

4(29)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DR

Diane R.

Instructor

Arts and Crafts

### "Greate booking software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 1, 2026

Pros

Tried many different booking systems and Booksteam is the clear winner for our needs. We use it in our studio to manage our calendar and bookings, as well as students payments.

Cons

We also like the memberships feature, where our students can buy and manage their subscriptions. It simplifies many tasks for us into one system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Leo S.

Management

Arts and Crafts

### "Very cool software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2026

Pros

I tried multiple booking system apps over the years and good thing I found Booksteam. It accomplishes alot of my tasks, from scheduling classes to managing customers memberships and packages. Great soft.

Cons

They have all the features that you would need, for example we use memberships, promotions, packages, class management, and the big one is resource management. Love it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KJ

Kiana J.

Partner Instructor

Health, Wellness and Fitness

### "All you need is this software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 7, 2026

Pros

The most I like about Booksteam how easy it is to set it up. It also has resources feature that many other booking system don't, I use that feature a lot.

Cons

The least I liked about this app is that it doesn't have a Salesforce integration that would be helpful for me. Other then that I can't really see any negatives at the moment. Hope it stays like that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Monica W.

Yoga Instructor

Health, Wellness and Fitness

### "booking app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2026

Pros

Super easy to use and saves a ton of time. I liked how everything, from bookings to reminders, runs automatically without hassle.

Cons

I would like to have constant contact integration instead of mail chimp integration, but that's ok not a deal breaker.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

it is a better app overall, runs much more smoother

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FD

Flora D.

Dance instructor

Consumer Services

### "Booksteam class scheduler "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2025

Pros

Booksteam class scheduling software makes running a dance studio so much easier! It lets students easily register for classes online and manage schedules. The Stripe integration is a big plus, payments are quick and automatic, so no more chasing after fees. Overall, it saves a ton of time for our studio.

Cons

Everything seems to be great so far. I especially like the memberships feature, it makes managing recurring students super easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Mario L.

Staff

Alternative Medicine

### "Great app to book stuff "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 9, 2025

Pros

This app makes my life way easier. No more back-and-forth messages or trying to remember appointments, everything’s in one place. In a beginning it's a bit confusing at first, but once you get the hang of it, it saves a lot of time. Definitely handy if you’ve got a busy schedule or run a small business.

Cons

Don't like that I can't make multiple reminders, only one reminder is allowed, but that's ok, it doesn't really matter, one is good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MF

Mark F.

Administrator

Alternative Medicine

### "Booksteam booking "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2025

Pros

How easy and intuitive the system is. I use it to setup our classes with the membership feature, it all works well.

Cons

It was very hard to find a software that does both, service and class booking while having recurring memberships setup.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LD

Lisa D.

Administrator

Arts and Crafts

### "cool booking softwaree"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 20, 2025

Pros

It’s a handy tool for booking appointments online. Saves time and keeps things organized for our Art school. Not perfect, but it does the job.

Cons

The app does not have a constant contact integration so I have to use Mailchimp since they have that. But that's not a deal breaker.

Alternatives considered

[Timely](https://www.capterra.com/p/142756/Timely/)

Reasons for choosing BookSteam

It was a much better value compare to the other software (for the same features).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Janice W.

Main staff

Civic & Social Organization

### "Nice app for our yoga business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 15, 2025

Pros

As a yoga business, we love the booksteam scheduling app! It simplifies booking classes and private sessions for our clients. The online payment feature is incredibly convenient, allowing seamless transactions. Plus, the ability to offer various yoga courses directly through the app enhances our services and keeps our clients engaged. Highly recommend for any wellness business!

Cons

I would like for the waitlist option to be added, but it's not a deal breaker.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TR

Tonya R.

Organizer

Consumer Services

### "Booking app for yoga studio"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 31, 2024

Pros

Easy to set it up and simple for my customers to book yoga classes

Cons

I like how my customers can schedule my services and classes via one booking page

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133845/BookSteam/reviews/)

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