# Messenger Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Messenger Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more. Source: https://www.capterra.com/p/224532/Messenger --- # Messenger Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Messenger ## What is Messenger? Diligent Messenger is a secure messaging tool for board members with log-in authentication, a searchable archive so you can find message content in the searchable archive, and message saving and retention. ## What is Messenger used for? [Internal Communications](https://www.capterra.com/internal-communications-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Messenger?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://diligent.com/&name=Messenger) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Messenger 4.8 (24) VS. [4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (24) Ease Of Use 4.6 (22,653) Value For Money 4.4 (17) Value For Money 4.5 (15,226) Customer Service 4.3 (18) Customer Service 4.4 (13,489) ## Messenger alternatives [4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Flock](https://www.capterra.com/p/151072/Flock/) [4.5 (344)](https://www.capterra.com/p/151072/Flock/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151072/Flock/) Highest Rated [HulerHub](https://www.capterra.com/p/230087/Huler-Hub/) [4.9 (89)](https://www.capterra.com/p/230087/Huler-Hub/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230087/Huler-Hub/) [View all alternatives](https://www.capterra.com/p/224532/Messenger/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Chat/Messaging Communicate using direct chat or messages within the system File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Live Chat Ability to chat online in real time Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Messenger 10 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Communicate using direct chat or messages within the system Public or private sharing of digital files such as documents, audio/video, images, and more Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs Search and filter data across systems to locate required information by entering keywords or certain criteria View messages sent by both parties during the chat conversation Features 4.8 (24) 4.8 Based on 24 reviews ## Pricing Value for money 4.4 (17) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.4 (17) 4.4 Based on 17 reviews ## Integrations [ Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/) ## Support, customer service and training options Customer Service 4.3 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (18) 4.3 Based on 18 reviews ## User reviews Overall rating 4.8 Based on 24 reviews Filter by rating 5(20) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TB Teri B. Homemaker Arts and Crafts ### "Great way to communicate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2021 Pros Great way to send pics and videos and messages Cons None never crashes and always send my content Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ajesh S. Content Writer Health, Wellness and Fitness ### "A Messenger for Everyone" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 20, 2021 The experience using messenger has been fun, to be honest. The emojis and variety of Gifs and stickers make for a great conversation. Pros The great thing about this is you can text anyone around the globe, and it's absolutely free. The network handling is great, there are little to no issues of speed in delivering the message. Cons There is nothing as such that I have come to dislike. However, the interface appears as it can be done in a better way. However, that is completely subjective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KE Korede E. Freelance Telecommunications ### "Messenger is a good communication software that I recommend to everyone for good discussions." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 14, 2021 My use of this software is a little over 2 years old and when it comes to reliable communication I prefer it. Pros Messenger is software that facilitates communication from one end of the world to the other with low costs. This software also has several features such as perfect video calls Cons On the other hand sometimes Messenger messes, it often has burgs when using it for example it does not activate all the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SZ salah z. Read Computer Games ### "Messenger is a great application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 January 24, 2021 Pros Messenger is a very useful and wonderful application that allows you to know about friends and talk to them in groups and has video calling Cons The only downsides are a little slow login Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HH Hussien H. Nurse Hospital & Health Care ### "One of the best communication apps available" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 7, 2021 Pros You can easily communicate with people worldwide without paying money Cons Sometimes happens glitch in active status so it shows the person online but he isn't online Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JT Joyce T. Manager Hospital & Health Care ### "using mesenger" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 11, 2020 We are able to communicate between offices and even with people in office. Overall it has been a good experience using messenger Pros I like the ease of sending messages to either friends or people I don't even really know. It is easy to use and I am able to block content if I want to or not. Cons Some people say it is a security issue but I have not found that to be the problem for me. I really do nothave anything negative to say about it or I don 't have anything I dislike about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VR Viviana R. Pilates teacher Health, Wellness and Fitness ### "Easy way to share documents " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 16, 2020 Pros I like sharing photos And videos on Messenger and I like to play with the funny features Cons There’s nothing I don’t like about this Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EA Elizabeth A. Behavioral Therapist Hospital & Health Care ### "Amazing Social Media Messaging App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2020 I absolutely love all the features that Messenger has to offer as well as how user friendly it is. Pros Messenger is a free social media messaging app that offers an infinite amount of features to its users. Some of the features include: camera filters, free text messages, voice messages, video calls, group chats, money exchange, live location exchange, games, funny GIFS & Emojis and much more. Cons Messenger is completely free of charge, however, does require that its users download the app and have access to internet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User New Business Trainee Civil Engineering ### "A good program for business messaging" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 4, 2020 Overall Messenger helps me communicate efficiently with my coworkers, contributing to my daily productivity. Pros What I like most about Messenger Diligent is the ease of communicating with my coworkers on a day to day basis. Cons What I least like about Messenger is that it doesn't always work fast, sometimes messages take a while to send. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Michelle B. Homemaker Individual & Family Services ### "Messenger" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2019 Pros I love it all around. It keeps me in touch with my friends and loved ones. It's very simple to use. Most of all I love the dark mode. Cons I don't really like that it uses so much data and space on my phone. That's the only downside. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/224532/Messenger/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)