--- title: "Skybill Utility Billing Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Skybill Utility Billing Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more." source_url: "https://www.capterra.com/p/224537/Skybill-Utility-Billing/" page_type: "product" language: "en" --- # Skybill Utility Billing Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Skybill Utility Billing ## What is Skybill Utility Billing? SkyBill is a modern utility billing platform built on Microsoft Dynamics 365 Business Central. Designed for utility providers and service companies with complex billing needs, SkyBill enables end-to-end management of contracts, tariffs, consumption-based invoicing, and long-term customer relationships within a single integrated environment. SkyBill supports a wide range of industries including electricity, water, gas, district heating, waste services, and other usage-based or subscription-driven business models. By leveraging the power of Business Central, SkyBill combines billing automation with financial control, customer data, and operational processes in one unified platform. ## What is Skybill Utility Billing used for? [Utility Management Systems](https://www.capterra.com/utility-management-systems-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €155 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Skybill Utility Billing?[Manage this product listing](https://www.g2.com/products/skybill/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Skybill Utility Billing 4.7 (6) VS. [4.9 (60)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting Price €155 Per User, Per Month Starting Price $2850 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.8 (329) Value For Money 4.6 (5) Value For Money 4.8 (288) Customer Service 4.8 (6) Customer Service 4.9 (295) ## Skybill Utility Billing alternatives [4.7 (54)](https://www.capterra.com/p/127462/MuniBilling/reviews/) Starting price $1200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [TrueContext](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/) [4.6 (332)](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/) Starting price $4800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/) Highest Rated [SMART360](https://www.capterra.com/p/220105/Bynry/) [5.0 (1)](https://www.capterra.com/p/220105/Bynry/#reviews) Starting price $1.39 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/220105/Bynry/) [OpenGov Enterprise Asset Management](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/) [4.6 (28)](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/) [View all alternatives](https://www.capterra.com/p/224537/Skybill-Utility-Billing/alternatives/) ## FAQs about Skybill Utility Billing Overview ### What company size and specific industries is Skybill Utility Billing built for? Skybill Utility Billing is designed for service providers, municipalities, utility companies, and property developers of any size that need a customizable system for accounting, billing, a customer web portal, and automated on/off-boarding. Features and Usability ### What are the key features of Skybill Utility Billing? Skybill Utility Billing offers billing and invoicing tools, including metered and non-metered billing, recurring/subscription billing, invoice creation, customizable invoices, and payment processing. It also includes billing portals, self-service portals, meter data management, usage tracking/analytics, reporting, alerts/notifications, and workflow automation for utility operations. Integrations ### Which third-party tools and platforms does Skybill Utility Billing integrate with? Skybill Utility Billing integrates with Microsoft 365, Microsoft Excel, and Dynamics 365 Business Central. These catalog integrations cover core Microsoft productivity and business management tools, supporting billing workflows that connect accounting, reporting, and office operations in a single environment. Getting Started and Support ### What training and onboarding options does Skybill Utility Billing offer? Skybill Utility Billing provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled topic-based learning, documentation offers written reference material, and videos provide on-demand walkthroughs. Getting Started and Support ### What customer support options does Skybill Utility Billing offer? Skybill Utility Billing provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. With no reviewer feedback on support topics available, there is no verified user sentiment to report about response times, helpfulness, or common frustrations. ## Features AI summary Based on 16,388 Billing and Invoicing reviews Capterra data shows that buyers of billing and invoicing software rank the following features as their top priorities: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) Skybill Utility Billing supports all three features that reviewers rate most highly: **Invoice Processing**, **Invoice Creation**, and **Quotes/Estimates**. Together, these capabilities help businesses create bills and estimates accurately, handle invoicing tasks more efficiently, and keep the billing cycle moving from quote to final payment, allowing teams to improve accuracy, save time, and maintain clearer financial records. Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customer Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Customizable Reports 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Document Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Meter Data Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, clean, and/or analyze customer usage data collected by metering systems Metered Billing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Integrated or built-in billing calculated by customer usage levels of a product/service Skybill Utility Billing 95 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Auditing: Examine established processes and records to ensure accuracy, compliance, and policy adherence - Automated Receipt Matching: Match digital receipt images or data with corresponding expense entries - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Bulk Send: Process of sending a large number of documents, messages or emails to multiple recipients at once - Client Management: Manage contact details and communication with clients - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Credit Card Processing: Accept and process credit card transactions - Credit Note: Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Duplicate Detection: Compare new data with existing records to detect duplicate entries - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Expense Management: Plan, pay and track business related expenses. - File Encryption: Encrypts data within the file, which can only be decrypted using a password or encryption key - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Electricity: Utility billing for electricity - For Natural Gas: Utility billing for natural gas - For Trash: Utility billing for trash/garbage - For Water: Utility billing for water - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Historical Reporting: Information, data and reports that are being tracked over time - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Master Data Management: Verify, organize, manage & store enterprise data assets in a centralized repository - Meter Data Management: Store, clean, and/or analyze customer usage data collected by metering systems - Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Non-Metered Billing: Process billing for a product/service with a fixed monthly charge - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reminders: Reminders sent for balance/payment due - Penalty/Cut-Off Processing: Charge fees or cut off service due to late/missing customer payments - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Printing Services Integration: Outsource printing services to a third party - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Support Ticket Management: Allow customers/users to submit support queries and service requests - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 4.6 (5) Free Trial Free Version Basic €155.00 Per User,Per Month Value for money 4.6 (5) 4.6 Based on 5 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (6) 4.8 Based on 6 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RM Roberto M. Marketing Director Food & Beverages ### "Great Way to Manage you Bills" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2024 Using this tool helped with Billing & Invoicing as well as subscription billing which it never over charged. Pros It has features that are easy to customize and is easy to implement Cons No dislike, it was of great help to our business Switched from [Smartflex](https://www.capterra.com/p/178928/Open-Smartflex/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FP Fergal P. Managing Director Environmental Services ### "Electricity Billing Engine for a Small Supplier" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 15, 2019 Skybill is our billing engine for electricity supply and links to metering and smart metering data systems. Pros The software is flexible, capable of being customised to our specific needs and cost effective. Cons The downside of being customisable is that you have to write your own manual for the customisation! Reasons for choosing Skybill Utility Billing Skybill was more flexible and cost effective than alternatives. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 16, 2019 Thank you Fergal for your review. I can only agree with comment, and Cons are also right- as customization's are very specific and usually made for just one company there is lack of documentations and it has to be created additionally, We can do it or client can do it. GA Gints A. Manager Information Technology and Services ### "SkyBill Utility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2019 Pros Very easy to use, functional design. Easy to add meters, clients. Flexible billing options based on groups of customers, meters. Cons More customizable dashboard so i can attach frequently used function shortcuts for quick access. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Richard I. Chief Executive officer Utilities ### "Skybill utility review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 21, 2019 I have control and visibility on my water business Pros It is well designed for the purpose intended. That is Utilities . We use for water billings and it is well designed and it has served our purpose. I had no ms Navision skills but i managed to install and customise it for our business. Though i have not used it for other capabilities like warehouse inventory management, i believe it is a great software platform which we shall adapt for better business assurance and billing. We have been using for almost a year now but still at it Cons It is bit technical and requires someone with good ms skills and computing Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. VL Vladimirs L. Computer Systems and Networks Administrator ### "Jelgavas Udens IT administrator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 30, 2016 I've been working with this product since 2006 and always received required support and assistance which always contained solutions for the problems I encountered with Pros The Software works efficiently and hassle free, easy-to-use user interface. Cons Need testing before update and upgrade install on production database Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. IK Inguna K. bookkeeper ### "Madonas Udens Chief Accauntant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2016 With this product I worked since 2005. From the company's side always received support and assistance, always found a solution to the problem and recommendations for improvement. Pros easy to use .. Cons updates und new versions sometimes cause problems Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.