# Skybill Utility Billing Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Skybill Utility Billing Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more.

Source: https://www.capterra.com/p/224537/Skybill-Utility-Billing

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# 

 Skybill Utility Billing Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Skybill Utility Billing

## What is Skybill Utility Billing?

SkyBill is a modern utility billing platform built on Microsoft Dynamics 365 Business Central. Designed for utility providers and service companies with complex billing needs, SkyBill enables end-to-end management of contracts, tariffs, consumption-based invoicing, and long-term customer relationships within a single integrated environment. SkyBill supports a wide range of industries including electricity, water, gas, district heating, waste services, and other usage-based or subscription-driven business models. By leveraging the power of Business Central, SkyBill combines billing automation with financial control, customer data, and operational processes in one unified platform.

## What is Skybill Utility Billing used for?

[Utility Management Systems](https://www.capterra.com/utility-management-systems-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€155

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Skybill Utility Billing?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://skybill.eu/&name=Skybill Utility Billing)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Skybill Utility Billing

4.7 (6)

VS.

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

€155

Per User, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (6)

Ease Of Use

4.6 (26,374)

Value For Money

4.6 (5)

Value For Money

4.4 (20,230)

Customer Service

4.8 (6)

Customer Service

4.6 (20,485)

## Skybill Utility Billing alternatives

[4.4 (3,290)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[4.3 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting price

$38.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/)

Highest Rated

[Abby](https://www.capterra.com/p/268623/Abby/)

[4.7 (604)](https://www.capterra.com/p/268623/Abby/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/268623/Abby/)

[View all alternatives](https://www.capterra.com/p/224537/Skybill-Utility-Billing/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Customer Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

Customizable Reports

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Document Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Meter Data Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, clean, and/or analyze customer usage data collected by metering systems

Metered Billing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Integrated or built-in billing calculated by customer usage levels of a product/service

Skybill Utility Billing 95 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Examine established processes and records to ensure accuracy, compliance, and policy adherence

Match digital receipt images or data with corresponding expense entries

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Create, manage, and send invoices or bills to customers

Gateway through which end users can view past bills and pay current invoices

Setting up the amount/charge for per hour of work by a company or professional

Process of sending a large number of documents, messages or emails to multiple recipients at once

Manage contact details and communication with clients

Leave comments and notes on documents for others to view

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Business model where clients pay their lawyer a fee only if the case is won/settled successfully

Accept and process credit card transactions

Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Process of automatically notifying clients when payments fail to ensure invoices are paid

Compare new data with existing records to detect duplicate entries

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Manage procedures that ensure organizational equipment remains in working condition

A chronological record of actions or occurrences within a network, software, or process

Plan, pay and track business related expenses.

Encrypts data within the file, which can only be decrypted using a password or encryption key

Plan, manage, and track the financial activities of an individual or organization

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Utility billing for electricity

Utility billing for natural gas

Utility billing for trash/garbage

Utility billing for water

Use AI to generate content in the form of text, images, videos, etc.

Information, data and reports that are being tracked over time

Business model that charges based on the amount of time spent on an hourly basis

Manage and track all disruptions and incidents

Track and manage inventory levels to maintain proper supply

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Creation, processing, verification, and execution of invoices till the payment is made

Schedule predetermined or ad hoc maintenance services and labor requests

Verify, organize, manage & store enterprise data assets in a centralized repository

Store, clean, and/or analyze customer usage data collected by metering systems

Integrated or built-in billing calculated by customer usage levels of a product/service

Access software remotely via mobile devices

Clients can submit payments via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and handle various international currencies

Manage and support multiple languages

Process billing for a product/service with a fixed monthly charge

Create, send, and view electronic invoices

Accept and process online payment transactions

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Reminders sent for balance/payment due

Charge fees or cut off service due to late/missing customer payments

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Outsource printing services to a third party

Streamlining repetitive tasks and activities through automated and predefined workflows

Reporting on how each user, task or process has advanced since its initiation

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Receive data and information in real time

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee the process of issuing refunds

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Allow customers/users to submit support queries and service requests

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (6)

4.8

Based on 6 reviews

## Pricing

Value for money

4.6 (5)

Free Trial

Free Version

Basic

€155.00

Per User,Per Month

Value for money

4.6 (5)

4.6

Based on 5 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (6)

4.8

Based on 6 reviews

## User reviews

Overall rating

4.7

Based on 6 reviews

Filter by rating

5(4)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RM

Roberto M.

Marketing Director

Food & Beverages

### "Great Way to Manage you Bills"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2024

Using this tool helped with Billing & Invoicing as well as subscription billing which it never over charged.

Pros

It has features that are easy to customize and is easy to implement

Cons

No dislike, it was of great help to our business

Switched from

[Smartflex](https://www.capterra.com/p/178928/Open-Smartflex/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FP

Fergal P.

Managing Director

Environmental Services

### "Electricity Billing Engine for a Small Supplier"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 15, 2019

Skybill is our billing engine for electricity supply and links to metering and smart metering data systems.

Pros

The software is flexible, capable of being customised to our specific needs and cost effective.

Cons

The downside of being customisable is that you have to write your own manual for the customisation!

Reasons for choosing Skybill Utility Billing

Skybill was more flexible and cost effective than alternatives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2019

Thank you Fergal for your review. I can only agree with comment, and Cons are also right- as customization's are very specific and usually made for just one company there is lack of documentations and it has to be created additionally, We can do it or client can do it.

GA

Gints A.

Manager

Information Technology and Services

### "SkyBill Utility"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2019

Pros

Very easy to use, functional design. Easy to add meters, clients. Flexible billing options based on groups of customers, meters.

Cons

More customizable dashboard so i can attach frequently used function shortcuts for quick access.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Richard I.

Chief Executive officer

Utilities

### "Skybill utility review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 21, 2019

I have control and visibility on my water business

Pros

It is well designed for the purpose intended. That is Utilities . We use for water billings and it is well designed and it has served our purpose. I had no ms Navision skills but i managed to install and customise it for our business. Though i have not used it for other capabilities like warehouse inventory management, i believe it is a great software platform which we shall adapt for better business assurance and billing. We have been using for almost a year now but still at it

Cons

It is bit technical and requires someone with good ms skills and computing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VL

Vladimirs L.

Computer Systems and Networks Administrator

### "Jelgavas Udens IT administrator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 30, 2016

I've been working with this product since 2006 and always received required support and assistance which always contained solutions for the problems I encountered with

Pros

The Software works efficiently and hassle free, easy-to-use user interface.

Cons

Need testing before update and upgrade install on production database

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IK

Inguna K.

bookkeeper

### "Madonas Udens Chief Accauntant"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2016

With this product I worked since 2005. From the company's side always received support and assistance, always found a solution to the problem and recommendations for improvement.

Pros

easy to use ..

Cons

updates und new versions sometimes cause problems

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)