--- title: "Sisense Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sisense Software - reviews, pricing plans, popular comparisons to other Dashboard products and more." source_url: "https://www.capterra.com/p/86955/Sisense/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Sisense Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sisense ## What is Sisense? Sisense is the only business intelligence software that makes it easy for users to prepare, analyze and visualize complex data. Sisense provides an end-to-end solution for tackling growing data sets from multiple sources, that comes out-of-the-box with the ability to crunch terabytes of data and support thousands of users--all on a single commodity server. Sisense has already won over the hearts of some of the worlds leading, most data-intensive companies, including eBay, Henry Schein, NASA ## What is Sisense used for? [Dashboard](https://www.capterra.com/dashboard-software/)[Reporting](https://www.capterra.com/reporting-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/) Top alternative Featured Overall rating Based on 385 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Intuitive and flexible visualization Responsive and dedicated support Frequent bugs and reliability concerns ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sisense?[Manage this product listing](https://www.g2.com/products/sisense/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sisense 4.5 (378) VS. [4.5 (287)](https://www.capterra.com/p/169053/Looker/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (372) Ease Of Use 4.3 (1,875) Value For Money 4.4 (289) Value For Money 4.4 (1,278) Customer Service 4.6 (330) Customer Service 4.5 (1,213) ## Sisense alternatives [4.4 (361)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.3 (718)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) [4.6 (1,896)](https://www.capterra.com/p/176586/Power-BI/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176586/Power-BI/) Highest Rated [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) [4.7 (8,101)](https://www.capterra.com/p/177042/Google-Analytics/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177042/Google-Analytics/) [View all alternatives](https://www.capterra.com/p/86955/Sisense/alternatives/) ## FAQs about Sisense Overview ### What problems does Sisense solve? Sisense solves fragmented data analysis and time-consuming manual reporting by combining data from databases, spreadsheets, CRM systems, and other sources into interactive dashboards. Finance, sales, operations, healthcare, and product teams use it to track KPIs, investigate performance through filters and drill-downs, automate scheduled reports, and give non-technical users self-service access to decision-ready data. Answer based on 321 reviews Overview ### Which roles and teams benefit most from Sisense? Sisense is most used by data, business intelligence, and business analysts who build reports, explore metrics, and share dashboards. IT managers, developers, and data engineers connect data sources and manage analytics delivery. Executives, finance leaders, product managers, consultants, and marketing teams monitor performance, plan projects, and support operational decisions. Answer based on 356 reviews Overview ### What company size and industries is Sisense built for? Sisense is built for small businesses, which make up 55% of reviewers, while supporting emerging startups and established enterprises as they grow. It is most used in Computer Software (13%), followed by Financial Services (8%) and Marketing and Advertising (7%), with 24% enterprise and 21% midsize users. Answer based on 378 reviews Features and Usability ### What are the key features of Sisense? Sisense includes dashboard creation and interactive reporting with drag-and-drop widgets, filtering, drill-down, and scheduled report delivery. Core data capabilities include ElastiCube data modeling, ETL, data blending, and connectors for multiple sources. Differentiators include embedded analytics, REST API customization, role-based access controls, and Pulse alerts for KPI monitoring. Answer based on 169 reviews Integrations ### Which third-party tools and platforms does Sisense integrate with? Sisense integrates with over 100 integrations, including Adobe Analytics, Airtable, Amazon Redshift, Amazon S3, Asana, Azure Cosmos DB, Box, Dropbox, Dynamics 365, Freshdesk, and Front. Its catalog spans analytics, cloud data warehouses, storage, project management, CRM, and customer-support platforms. Answer based on 45 reviews Getting Started and Support ### How easy is it to onboard and train a team on Sisense? Sisense offers live online training, webinars, documentation, and videos to support onboarding. Reviewers say analysts and users with SQL or IT experience can learn dashboards quickly, while nontechnical users and administrators handling data models, custom formulas, or advanced features may need more guided training and dedicated time. Answer based on 27 reviews Getting Started and Support ### What customer support options does Sisense offer, and how do users rate the experience? Sisense offers email/help desk, FAQ/forum, knowledge base, and chat support. Users generally describe support staff as responsive, knowledgeable, and persistent in resolving issues, with helpful onboarding resources. Some users report slower follow-up on complex cases, sparse forum content, prematurely closed tickets, or difficulty getting urgent problems prioritized. Answer based on 102 reviews Security ### How does Sisense handle data security and access control? Sisense uses multi-level security, granular roles and permissions, and cube-level and row-level restrictions to control which data users can view. It supports SSO and can apply existing CRM security through embedded dashboards. Reviewers also cite public read-only and anonymous dashboard access, while noting web authentication issues, limited role options, and unclear HIPAA provisions. Answer based on 17 reviews Dashboard creation ### How easy is it to create dashboards in Sisense? Sisense makes dashboard creation accessible for business and technical users through an intuitive visual interface, flexible widgets, and data exploration tools. Teams value its support for interactive, shareable dashboards across web and mobile devices. Some users find advanced filter interactions, layout controls, and customization options restrictive, especially with larger or more complex dashboards. Answer based on 169 reviews ## Pros and Cons Intuitive and flexible visualization 89% positive reviews out of 120 Most reviewers describe the user interface as easy to use, visually appealing, and highly customizable for diverse needs. Frequent bugs and reliability concerns 68% negative reviews out of 34 Most users comment bugs, crashes, and inconsistent plugin performance can disrupt workflows and require time-consuming troubleshooting. Responsive and dedicated support 90% positive reviews out of 87 Most users report customer support is prompt, knowledgeable, and consistently helps resolve technical or implementation issues. Comprehensive onboarding and guidance 100% positive reviews out of 23 Reviewers appreciate the onboarding process for its thorough training, personalized support, and helpful resources. ## Features AI summary Based on 5,238 Dashboard reviews Capterra data shows that buyers of dashboard software rank the following features as their top priorities: - **Dashboard Creation** (**49%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**51%**) - **Workflow Management** (**58%**) Sisense supports **Dashboard Creation** and **Reporting/Analytics**, giving teams the tools to build custom dashboards and review performance data in one place. However, it does not offer **Workflow Management**. Instead, it provides other highly rated capabilities, including **Access Controls/Permissions** (**48%**), **Data Visualization** (**45%**), and **Data Import/Export** (**44%**), helping businesses manage data access, present insights clearly, and move information between systems more efficiently. Dashboard Creation 4.5 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Creation and customization of dashboards Reporting/Analytics 4.2 (15) 53.33% of 15 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Access Controls/Permissions 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Data Visualization 4.3 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Graphical representation of data Data Import/Export 4.2 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Import and export data to and from software applications Data Connectors 4.3 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Connect to big data sources Sisense 77 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities One-off queries made on an as-needed basis Generate one-off reports that meet information requirements System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Create budgets based on historical data and future projections Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share AI models, media files, communicate, and work together Add customized logos and colors to align with company branding Alter the layout and content of dashboards Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Merge data from multiple sources to a single data set Import, collect, and capture data from multiple sources Connect to big data sources Discover and connect variety of data sources to the application for analysis Import and export data to and from software applications Ability to handle large datasets Translate EDI formats into data suitable for use with company applications. Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Generate reports to assess the financial performance of an organization Caters to sales teams Form predictions based on past and present data/trends Perform various mathematical calculations using the data Visualize locations on a map Establish measurable goals and objectives and track their progress over a specific period of time Embed/link applications into third party software so it can be accessed within a third party system Edit and personalize data view as needed Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Tracking the status of previously identified performance measurements Enable businesses to implement machine learning algorithms on business data such as sales and revenue Reports specific to marketing and associated campaigns Access reports on mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Two-way actions and communication between multiple users in real time Allows users to manage data from a number of sources Process and analyze human language in text or audio form Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Share dashboard screen within private user groups Evaluate the degree to which business operations bring monetary gains Publish dashboard publicly on various platforms Tool that allows users to create and execute database queries without needing to know the underlying syntax of the database Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Reports specific to sales analysis for trends and strategies Set a time to generate routine reports automatically Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions Search and filter data across systems to locate required information by entering keywords or certain criteria Generate reports on your own without IT involvement Display aggregated data points on one page for a bird's eye view assessment Allow users to access multiple services after entering their login credentials once Train your system to interpret and transcribe voice messages At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Monitor and visualize trends across live data streams Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Visually identify direction of development and areas that require attention Interact with data visualization elements, such as charts and graphs, to drill down into data Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. An extended application or connector that enables users to perform additional services with their current set of tools Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. Features 4.3 (358) 4.3 Based on 358 reviews ## Pricing Value for money 4.4 (289) ### Starting price Free trial available Value for money 4.4 (289) 4.4 Based on 289 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (330) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (330) 4.6 Based on 330 reviews ## User reviews Overall rating 4.5 Based on 385 reviews Filter by rating Counts reflect reviews available in this feed. 5(217) 4(150) 3(14) 2(3) 1(1) Mentioned topic Recent reviews first, then most helpful VC Vishal C. Student ### "Easy Data Analysis and Powerful Business Insights" 4.0 November 9, 2026 Sisense helps me solve the challenge of managing and analyzing data from different sources. It makes it easier to build reports, track business performance, and understand trends over time. As a result, I save time, make better decisions, and get useful insights faster. Pros What I like most about Sisense is its user-friendly interface, strong data visualization capabilities, and its ability to turn complex data into meaningful insights. It makes reporting simpler, supports better decision-making, and helps teams collaborate and work more efficiently. Cons One thing I dislike about Sisense is that some of its more advanced features can be hard to understand, especially for beginners. The initial setup can also take a while, and I’ve run into occasional performance issues when working with large datasets, which can impact the overall experience. Rushabh D. Software Engineer ### "Straightforward Interactive Dashboards with Powerful, Embeddable Analytics" 4.0 November 8, 2026 Scattered data: Brings together information from multiple databases and applications into one place. Manual reporting: Cuts down the need to prepare reports manually. Lack of visibility: Improves visibility by helping businesses monitor performance through interactive dashboards. Slow decision-making: Makes key business information easy to access quickly, supporting faster decisions. Complex data analysis: Turns raw data into clear charts, graphs, and KPIs that are easier to understand. Pros Creating interactive dashboards is straightforward and efficient. It integrates with multiple data sources and offers powerful data visualization and reporting. I also like the option to embed analytics within web applications. Widgets and dashboards are highly customizable, with dynamic filters and drill-down functionality that make it easier to explore the data. Real-time data analysis is possible as well, depending on how the data is configured. On top of that, it supports REST API and a JavaScript SDK, and it includes scheduled reports along with automated insights. Cons Complex Elasticube configuration and data modeling can make the initial setup feel challenging. Advanced customization often requires JavaScript knowledge, which adds a learning curve if you’re not already familiar with it. Troubleshooting dashboard and widget issues can also be difficult, since debugging isn’t always straightforward. Some of the default visualizations feel limited in flexibility, which can make it harder to get exactly the presentation you want. HUGO NAIM F. tecnico de soporte Used the software for: I used a free trial ### "Full Integration and White Label with Powerful APIs and SDKs" 4.5 November 6, 2026 Integrating the system saves a lot of money and time compared to creating your own. The system also makes analytics look 100% native and allows defining security rules at the row level and centralized data governance, enabling better system control and management. Pros Its full integration and white label allow customization of colors, fonts, logos, and visual styles so that dashboards don't look like a pasted report. It also features powerful tools for developers such as robust APIs, modern SDKs, and simplified management for multiple clients, as you can have multiple tenants in a single model, so to speak, and it also offers centralized maintenance. Cons The pricing scheme is high and not transparent as it comes in a quote model, there are no public prices, and licenses are often measured by capacity. Its complexity and rigidity for the end user are also drawbacks, as it lacks real self-service and creates a constant dependency on yourself. Teacher 4.0 November 11, 2026 AI summary based on a full review Sisense's automated reporting and insightful dashboards significantly improve decision-making and save time for users managing large datasets. The initial learning curve and the need for better documentation can hinder the setup experience. Log in to unlock the full review, detailed ratings, and pros & cons Practicante de calidad Used the software for: 1-3 years 5.0 November 9, 2026 AI summary based on a full review The software provides excellent data analysis features that support effective dashboard creation, benefiting users in generating automotive industry reports. Currently, there are no drawbacks noted by the reviewer. Log in to unlock the full review, detailed ratings, and pros & cons hotel Used the software for: 5+ years 4.5 November 7, 2026 AI summary based on a full review Sisense provides powerful analytics that can be embedded directly into applications, which helps teams avoid the lengthy process of building reporting features from scratch. Some users have noted that the interface can lag when handling extensive datasets. Log in to unlock the full review, detailed ratings, and pros & cons Backend Developer 4.0 November 5, 2026 AI summary based on a full review Sisense provides significant benefits by eliminating the need for a separate reporting stack, enabling customers to access self-service dashboards. The trade-off includes a steep learning curve for new developers and potential performance issues with large cube builds. Log in to unlock the full review, detailed ratings, and pros & cons BD BI Developer BI Developer Used the software for: 3-5 years ### "Good product with fast learning curve. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 15, 2021 Very good product with fast learning curve. The support of Sisense is very good, fast response and professional answers. Pros The visualization part is very easy and convenient, there are no many small things to adjust like in other programs Cons Lack of basic features like font formatting, If you to so you can but only by javascript code. VI Vice-President Vice-President Used the software for: 3-5 years ### "Best product for your shift in data analytics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2019 Working in healthcare, we needed a powerful tool that would allow us to make our clients capable of easily visualize and understand their data in order to improve their operational productivity as well as the quality of care they dispense to their population of patients. Thanks to Sisense, we offer a complete libary of dashboards and even allow clients to create their own dashboards. It allowed us to bonify our offering and therefore increase our revenues while better serving our clients. Pros Sisense is easy to install and setup. It easy to use, both on the data modelling and dashboard design aspects. It makes it the perfect tool to quickly set up added value dashboards and begin your shift towards understanding your data. Sisense is also easy to embed and therefore makes it easy to provide our users with self-service analytics. Sisense's customer success team is great and will make sure you quickly see the value of their product through a customized onboarding process. Cons The fact that multiple data models (elasticube) are competing for resources (mostly RAM) on a single server. TL Technical Lead - Data Analytics Technical Lead - Data Analytics Used the software for: 3-5 years ### "Powerful tool, not a great fit for everyone." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 February 28, 2022 Overall, our team decided to part ways with Sisense for more flexible and cost-effective options. We can certainly see the value, but perhaps it makes more sense for much larger companies with more staff specifically focused on embedded BI, perhaps as a full department. Pros When adopted, Sisense met the criteria we had set out for embedded analytics for our end users and some internal business analytics. The pricing was initially agreeable. Cons When exploring options, it was suggested to be low/no-code, which was not the case. As we got the ball rolling, we found their tools and visuals to be powerful, but very hard to customize, format, and match our brand. Support was one of the worst aspects. Many issues we brought up that blocked full deployment were not prioritized and left us seeing it as very overpriced for our use-case and business needs. [View all Reviews](https://www.capterra.com/p/86955/Sisense/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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