# ManageEngine Analytics Plus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ManageEngine Analytics Plus Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more.

Source: https://www.capterra.com/p/224637/ManageEngine-Analytics-Plus/alternatives

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# 

 ManageEngine Analytics Plus Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ManageEngine Analytics Plus

## What is ManageEngine Analytics Plus?

Analytics Plus is a business intelligence and IT analytics software that lets users create rich visualizations and interactive dashboards. Powerful cross-data analytics and data blending allow you to combine data from various applications and create unified dashboards. It integrates out-of-the-box with ServiceNow, Jira Software, and Zendesk, as well as ManageEngine's suite of IT products, including ServiceDesk Plus, Applications Manager, OpManager, and Support Center Plus.

## What is ManageEngine Analytics Plus used for?

[Dashboard](https://www.capterra.com/dashboard-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/)

Top alternative

Featured

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$249

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ManageEngine Analytics Plus

4.5 (24)

VS.

[4.3 (329)](https://www.capterra.com/p/119119/Domo/reviews/)

Starting Price

$249

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (24)

Ease Of Use

4.1 (228)

Value For Money

4.5 (22)

Value For Money

4.0 (148)

Customer Service

4.9 (23)

Customer Service

4.0 (196)

## ManageEngine Analytics Plus alternatives

[4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/)

Starting price

$30.00

Per User, Per Month

[Workday Adaptive Planning](https://www.capterra.com/p/130072/Adaptive-Insights/)

[4.5 (230)](https://www.capterra.com/p/130072/Adaptive-Insights/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/130072/Adaptive-Insights/)

Highest Rated

[Tableau](https://www.capterra.com/p/208764/Tableau/)

[4.6 (2,348)](https://www.capterra.com/p/208764/Tableau/reviews/)

Starting price

$15.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/208764/Tableau/)

[Looker](https://www.capterra.com/p/169053/Looker/)

[4.5 (282)](https://www.capterra.com/p/169053/Looker/reviews/)

Starting price

$2000.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/169053/Looker/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scorecards

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions

Alerts/Notifications

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Branding

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Dashboard

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Connectors

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Connect to big data sources

Data Visualization

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Graphical representation of data

ManageEngine Analytics Plus 58 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

One-off queries made on an as-needed basis

Generate one-off reports that meet information requirements

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Merge data from multiple sources to a single data set

Connect to big data sources

Discover and connect variety of data sources to the application for analysis

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Ability to handle large datasets

Track the management and flow of data throughout the organization

AI method of discovering or extracting data patterns from larger volumes of data

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Form predictions based on past and present data/trends

Perform various mathematical calculations using the data

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Tracking the status of previously identified performance measurements

Collect and maintain structured information that describes data or content

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Share dashboard screen within private user groups

Evaluate the degree to which business operations bring monetary gains

Publish dashboard publicly on various platforms

Share pre-configured sets of data organized and presented in a specific manner with the organization

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Set a time to generate routine reports automatically

Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions

Search and filter data across systems to locate required information by entering keywords or certain criteria

Access, combine, transform, and store data without the help of an IT department

Display aggregated data points on one page for a bird's eye view assessment

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Visually identify direction of development and areas that require attention

Interact with data visualization elements, such as charts and graphs, to drill down into data

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.6 (24)

4.6

Based on 24 reviews

## Pricing

Value for money

4.5 (22)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/224637/ManageEngine-Analytics-Plus/pricing/)

Analytics Plus Cloud - Professional edition

$249.00

Flat Rate,Per Month

It includes:

-   200+ Data Connectors
-   Unlimited Workspaces
-   Unlimited Data Imports
-   Data Snapshot
-   Scheduled Emails
-   Data Alerts
-   Hourly Sync

Analytics Plus Cloud - Enterprise edition

$499.00

Flat Rate,Per Month

It includes:

-   200+ Data Connectors
-   Unlimited Workspaces
-   Unlimited Data Imports
-   Data Snapshot
-   Scheduled Emails
-   Data Alerts
-   Hourly Sync
-   Live Connect
-   Make Public
-   Private Links
-   Live Chat Support

Analytics Plus On-Premises - Standard edition

$995.00

Flat Rate,Per Year

It includes:

-   Supports Collaboration Amongst Multiple Users
-   Supports Any One Data Source
-   Add Unlimited Rows Of Data
-   Add Unlimited Workspaces

Analytics Plus On-Premises - Professional edition

$2,395

Other,Per Year

It includes:

-   Supports Collaboration Amongst Multiple Users
-   Supports All Available Data Sources
-   Add Unlimited Rows Of Data
-   Add Unlimited Workspaces
-   Blend Data From Multiple Data Sources

Value for money

4.5 (22)

4.5

Based on 22 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (23)

4.9

Based on 23 reviews

## User reviews

Overall rating

4.5

Based on 24 reviews

Filter by rating

5(13)

4(10)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

FM

Fazl M.

Systems Admin

Accounting

### "Great Tools for Analytics"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 24, 2023

Pros

ManageEngine Analytics Plus is praised for its user-friendly interface, comprehensive data analysis, integration capabilities, pre-built templates, data security, and prompt customer support.

Cons

Limited customization options.Learning curve for new users.Integration challenges with certain data sources.Performance issues with large datasets.Lack of specific advanced features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Adrian S.

IT Procurement & Compliance Specialist

Public Safety

### "Analytics Plus to Measure Business Needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 18, 2023

Initially, there was a learning curve, but after training I was able to use ManageEngine Analytics Plus with ease. I can create polished, professional dashboards from our ManageEngine ServiceDesk data quickly.

Pros

Everyone responds differently to data presentation. The ease of customizing the look and feel of reports and dashboards is helpful when creating reports and dashboards for different audiences.

Cons

I would like to drag reports to a dashboard from the Reports tab.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CA

Cristian A.

Collective Coordinator

Banking

### "Best experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2022

Pros

integration with Servicedesk Plus and on demand support

Cons

sometimes it gets difficult to upgrade it wirhout issues

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Bill M.

Application Systems Analyst

Banking

### "Very impressed with Analytics Plus and support staff"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 19, 2020

Very good. I just wish I had more time to work with it. But I will definitely seek out the videos and help docs as time permits.

Pros

Incredible level of report writing in Analytics Plus. Also, the canned reports are many and pertinent. Also, the support is second to none. Every time I request help with a report ME is quick to reply with a link to connect and write it for me. The support is excellent, highly recommended

Cons

It's not super user friendly, however with some more experience I'm sure it will become second nature.

Reasons for choosing ManageEngine Analytics Plus

We've been on ServiceDesk for many years so this was a no-brainer decision.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OK

Olaf K.

IT Specialist

Information Services

### "Satisfied Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2020

Exceptional Good

Pros

The easy use of drag and drop report creation and the scheduling the reports.

Cons

Nothing I can think as of now. It will be good to have video tutorials. The licensing is bit high and why is escalating per year.

Reasons for choosing ManageEngine Analytics Plus

Ease of use and no manual policing of staff members, system do the work, my means of concrete reports, Management is using it to do job evaluation etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Juan C.

Supervisor ITS

Information Services

### "They said Reports, Effective Analytical Tool for All IT Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2020

Excelent A+

Pros

The app brings an user friendly way to do the graphs, its really simple. Reduced time in generating reports. Real time information with dashboards are excellent

Cons

I don't have anything bad to say about this application. To improve sync once an hour.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RU

Rodolfo U.

Director of IT

Financial Services

### "Good Analytics tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 4, 2020

We started using Analytics plus as the reporting tool for our ITSM. After we saw the potential of Aplus, we started integrating it with our business database so we can deliver better value to the rest of the company.

Pros

Native integration with Manage Engine Tools Good integration with other datasources like SQL Server, Oracle, Excel, csv Easy to use

Cons

\-Strugles a little bit with huge amounts of data -It needs more functionality to help administrators to move information an graphics from one user to another

Alternatives considered

[Tableau](https://www.capterra.com/p/208764/Tableau/)

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Raj C.

IT Datacenter & Applications Tech

Public Safety

### "All IT operations Reports at a glance. Excellent customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2020

Reduced time in generating reports. Real time information with dashboards are excellent. Exceptional support from dedicated SME's who make sure to solve your issue in a timely manner.

Pros

Very easy to configure and create reports. Dashboard and slideshow features are excellent for upper management. Lots of out of box reports that are very useful. Interoperability with servicedesk tool and other sources are excellent. It is good to have an on-premise solution. Dark mode dashboards are highly efficient for real-time use.

Cons

It will be beneficial to connect to servicedesk call manager providers like Cisco and Avaya to generate real-time call statistics. Exporting data to an excel or other format then reimporting take more time. Out of box Integration with call manager software's will help IT operations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CN

Cornelius N.

IT ServiceDesk Analyst

Financial Services

### "IT Analytics in 60 secs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2020

Its very easy to monitor daily, weekly and monthly ServiceDesk performance. Its just a matter of slicing and dicing

Pros

The tool comes with quality dashboards that can be used for KPIs and metrics. The tool is in sync with ITIL KPIs which is a plus

Cons

The licensing is a bit steep, maybe the bottom tier should be for 5 users at least

Reasons for choosing ManageEngine Analytics Plus

Its in sync with ServiceDesk Plus

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WN

Walid N.

IT Service Manager

Information Technology and Services

### "Easy and effective analytical tool with superb support and webinares"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 13, 2020

I was able to build charts to continuously improve our - Resolution time, - Time to assign requests - Improve Technicians expertise - Address reopened requests - Improve customer satisfaction - Increase SLA compliance - Identify factors influence SLA - Analyze Technician load - Ticket inflow volume - SLA deviation per technician - Improve service delivery - Approval time - Shortage of inventory and much much more

Pros

It is very easy to build dashboards to identify weak points in IT service operations and improve them by building average trends and compare with previous months/years in one chart. second point is the ability to dig deeper in data to reveal the underlying information and investigate root causes

Cons

it is not real time feed from ServiceDesk plus data source as it sync once an hour and cannot sync faster

Reasons for choosing ManageEngine Analytics Plus

Because it is well integrated with ServiceDesk Plus

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/224637/ManageEngine-Analytics-Plus/reviews/)

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