# Page 5 | Guru Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Guru the right Knowledge Management solution for you? Explore 639 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/224830/Guru/reviews --- Guru 4.8 (639) [View alternatives](https://www.capterra.com/p/224830/Guru/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 5 - Reviews of Guru ## Showing most helpful reviews Showing 101-125 of 639 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CD Chersie D. Customer Care Consumer Services Used the software for: 1-2 years ### "GURU Feedback" November 10, 2024 5.0 Guru made my work days easy, The tool is incredibly intuitive and easy to use. I see evident improvement on my working skills ever since I use this tool Pros Guru made my work days easy, The tool is incredibly intuitive and easy to use. I see evident improvement on my working skills ever since I use this tool Cons The option to ask question without browsing the necessary card Review Source SE Shedrick E. Support Advisor Outsourcing/Offshoring Used the software for: 6-12 months ### "Guru - an overview" January 20, 2025 5.0 Pros I love the simplicity of the interface and in addition to that, the tools are very user-friendly Cons None, every thing is great in Guru and lastly, there are still improvements that needs to be done but for now, it is wonderful Review Source JM Jesse M. Director Financial Services Used the software for: 1-2 years ### "Guru for teams and cross training" February 25, 2025 4.0 Pros The ability to share across channels and teams with ease. Cons From my experience the ability to clone/connect cards easily into multiple connections. Review Source MJM Marie Jo M. Customer Service Representative Consumer Services Used the software for: 1-2 years ### "Easy to navigate and User friendly " October 24, 2024 5.0 Using Guru is Great and it's a user friendly. It helped me locate the cards I needed for the concern I'm currently handling. Pros What I like about Guru is it's easy to use and easy to navigate. With just entering a keyword about your concern, it will display all relevant Guru cards based on the keyword you typed in. Cons what I like about Guru is it's easy to use and easy to navigate. With just entering a keyword about your concern, it will display all relevant Guru cards based on the keyword you typed in. We have to view the specific cards to see the date when the card was added or modified. It would be helpful if we can have a tab or section where you can see when the card was added or modified. Like a compilation of the card updates for each day. Review Source ER Euphaire R. Analista Junior Computer Games Used the software for: 6-12 months ### "Bom e fácil" January 29, 2025 5.0 Site é fácil de usar, intuitivo e completo. Pros Facilidade de usar a ferramenta, uma página sempre leva a outra com mais informação! Cons Poucos themas de cores para escolher, como escuro e colorido. Review Source EY Erica Y. Advisor Telecommunications Used the software for: 6-12 months ### "Very good platform" January 14, 2025 5.0 Pros Easy to use, intuitive, simple, great design and great for documenting. Cons Takes a while to load sometimes and doesn't have a dark mode. Review Source NT Natalie T. Account Executive Accounting Used the software for: Less than 6 months ### "Thanks Guru! " January 30, 2025 5.0 My experience with Guru has been nothing but fantastic. We got it implemented within our Go To Market team recently and its so easy to navigate. I use the Google extension a lot while working. Pros I love how easy it is to find relevant information. Also the plug in's slack and google are great and easy to use. Cons Nothing, it's a great tool for navigating company information. Switched from [Notion](https://www.capterra.com/p/186596/Notion/) Notion was hard to navigate, not user friendly and documents easily got lost. Review Source JMT Josephine March T. Customer Care - Travel agent Telecommunications Used the software for: 1-2 years ### "My experience upon using Guru" November 27, 2024 5.0 My overall experience upon using this app is good and I will recommend this to my friend or to my future company since guru is very helpful to us by providing easy features. Pros I like the most in guru is to easy access the answer that we look for/ Cons I do not have any issues on guru since we start using this there is no encounter any dissatisfaction since guru is easy to access and very helpful. Review Source IM Isadora M. Assistant Project Manager Information Technology and Services Used the software for: 1-2 years ### "Easy to use and detailed" January 14, 2025 4.0 Overall beginner friendly, easy to use and navigate. Pros How easy it is to search any information Cons The lack of a category with the recent updated gurus. Review Source LD Louie D. Virtual Team Manager Music Used the software for: 2+ years ### "Guru for Knowledge Base" October 22, 2024 5.0 I use it daily as our knowledge base and I see the cards I need easily just by typing some keywords in the Search bar. Pros \- Has menu for easy navigation - Has revision history for comparing different versions - User-friendly interface Cons can add more graphics to look like a magazine Review Source fS fabiana S. player support analyst Computer Software Used the software for: 6-12 months ### "Guru is good." January 21, 2025 5.0 Its good until now, i recommend to test it. Pros easy to use, i like the features and the categories. Cons small window when openning a new link, i prefer big. Review Source AMP Aaron Michael P. Customer Care Representative Leisure, Travel & Tourism Used the software for: 1-2 years ### "SIMPLE YET EFFECTIVE" November 15, 2024 4.0 Pros \*the simple interface allowing users to navigate easily on organized data for the organization's knowledge base. \*adding the browser extension and shortcut keys enable quick access to all the tips, tutorials and answers right at your fingertips. Cons could be more on the organization's side (product team) but some update may take a while to reflect on the system Review Source OL Omaira L. Accountant Alternative Medicine Used the software for: 6-12 months ### "Positive I like it" January 22, 2025 5.0 Pros It is very convenient and easy to use because it has the ability to not only display related articles, but also provide you with interpreted information about them. Cons I have nothing I don't like! So far it meets my expectations Review Source RF Ralph F. Global Trainer Consumer Services Used the software for: 6-12 months ### "Guru Review" January 15, 2025 5.0 Overall, everything is smooth and easy to use Pros Ease of use. Everything is organized and tidy. Cons the hassle of putting the guru cards manually. Review Source AL Anh L. Head of Martech Staffing and Recruiting Used the software for: Less than 6 months ### "Like the tool, but need more human interactions & guidance" February 5, 2025 4.0 We like Guru and feel a friendly and not too bulky onboarding process. But we want to have an easier way to access the human team and actually talk to a person from Guru and get direct advice on how to best use the tool. Pros It satisfies what me and my team is looking for: a smart way to access the information stored in a well-structured way. The UI & UX are smart, neat-looking and intuitive. Overall, the guidance videos are easy to follow. Cons My company has never accessed such similar tool, so we need a lot of initial introduction to the tool especially from the Guru team. Because we have a timezone gap, we find it challenging to arrange meetings with Guru customer service team. Despite lots of videos, we need an actual hands-on guidance for an easier usage of the tool. Review Source UAV Umang Atul V. Client Experience Financial Services Used the software for: Less than 6 months ### "Guru | Great knowledge management tool" October 24, 2024 4.0 It is good overall, I can access information quickly and relay the information to clients fast. Can bookmark cards which I later want to view. Pros Quick access for information gathering. Information is available in cards. Good UI, easy to save and search information Cons Unreliability sometimes because of unverified articles. poor search for keywords used Review Source SL Shara L. Sales Engineer Consumer Electronics Used the software for: 6-12 months ### "We Find Ways." December 9, 2024 5.0 It is easily to adapt a very life changing platform to connect. will rate this 9.9 Pros It is very friendly user, it will connect you to a different account .like hris, crim. specially with the help of AI. I will suggest this to my colleague Cons Sometime there's a confusion part in GURU. first time I used it. Review Source BD Brittian D. Super Computer Software Used the software for: Less than 6 months ### "Excited to see where we go" April 5, 2025 4.0 Pros Keeps everyone updated and together in one place Cons Takes a moment for system to learn and input to be verified back team Review Source aA agraw A. Technical Support Consumer Services Used the software for: Less than 6 months ### "Amazing product" March 27, 2025 5.0 My experience has been Amazing so far. No complaints from me Pros The search queries make it very easy to find what you are looking for Cons As of now I have not found anything thing that I dislike about Guru Review Source JP Jennylyn P. Advisor Outsourcing/Offshoring Used the software for: 6-12 months ### "At Ease with Guru" December 2, 2024 5.0 It's always easy to find the article I need in each and every task. Just by using a key word, you'll find the article you need. Pros Easy access articles and good visual representation. Cons I want to have the ability to create a folder and organize articles . Review Source JT Jericho T. Corporate Travel Consultant - Customer Care Support Consumer Services Used the software for: 1-2 years ### "Simple-to-use Knowledge Base " September 20, 2024 5.0 We use Guru as a platform for internal knowledge sharing among all team members. Every department has an article of cards to read and utilize in their own collection. Prior to Guru, it was challenging to organize and guarantee consistency in knowledge because most knowledge exchange was dependent on certain individuals. It's simpler now. Pros A platform that enables our team to get the information we need and to answer our client's queries, to know more information about our tools and process, and other types of client communications. Cons I have absolutely no major dislikes. Sometimes the search bar is not showing the exact article I need for processing the request of our client.  Switched from [Notion](https://www.capterra.com/p/186596/Notion/) Travelperk team decision and due to platform outdated interface. Review Source MCS Martin Cham S. Customer Service Support Telecommunications Used the software for: 6-12 months ### "Connect and Adapt Everything" November 27, 2024 5.0 I will give 9.9 score for my overall experience, it is very life changing and it makes my work ,connection ,documents easier. Pros Everything is connected, it makes my day easy, it can connect me to my colleagues, working docs, friendly user Cons First time I used it a bit confusing, Need to get used to it. Review Source AGM April Grace M. Team Lead Recreational Facilities and Services Used the software for: 1-2 years ### "GURU Review" November 13, 2024 5.0 So far I am very pleased and happy with guru Pros The product is easy to use and navigate when using it. Cons The only challenge I can see is when it is being updated. Review Source KV Khatrina V. Email Advisor Outsourcing/Offshoring Used the software for: 6-12 months ### "Guru and its help with outsourcing companies." October 28, 2024 5.0 Pros Overall, Guru.com serves as an excellent platform for freelancers looking to expand their client base and showcase their skills. With its user-friendly interface, diverse job opportunities, flexible payment options, and supportive community environment, it stands out as a reliable choice for both freelancers and employers alike. Cons The font should be customizable. Guru is so simple and that makes its contents understandable however there are still technical Issues: Additionally, there have been frequent technical problems with the site itself, including unexpected downtime that disrupts project postings and communication between freelancers and clients. These issues further complicate an already stressful working environment. Review Source AGR Arlen Grace R. Travel Consultant Airlines/Aviation Used the software for: 1-2 years ### "Innovative movement of the future AI" October 29, 2024 5.0 Overall experience is a blast. It is so easy to navigate and is very accommodating to all ages therefore easy to use. Pros Guru is user-friendly, innovative, and has so much potential in the future use of Artificial Intelligent. Cons Since Guru is quite new, there is still room for improvements but it’s actually helpful and accurate now. Consistent adjustment to consistent changes is a must. 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