# easyTithe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is easyTithe the right Donation Management solution for you? Explore 181 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/224879/easyTithe/reviews --- easyTithe 4 (181) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of easyTithe Ease of use 4.1 Customer Service 3.8 ## Pros and Cons in Reviews TP Timothy P PastorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “I most like the suggestions and ideas they provide on engaging with an audience about donating.“ October 4, 2021 Darla S TreasurerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “This company started charging us fees without telling us what for and their customer service and response time was AWFUL.“ May 6, 2024 SB Sheldon B PastorReligious Institutions, Self-employedUsed the software for: More than 2 years. “It did not get a tremendous amount of use because we are a small congregation, but it fully provided us with all we needed to make it possible for our members and friends to contribute online.“ January 12, 2021 Cynthia K Tax Preparer, Notary, Bookkeeper Consumer Services, Self-employedUsed the software for: 6-12 months. “Yet, 8 months in, they suddenly started charging $10 for months when there were no transactions.“ February 5, 2023 BL Bambi L ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “I feel like the cost is fair for the services we are receiving.“ March 10, 2022 SS Shannon S consultantNon-Profit Organization Management, Self-employedUsed the software for: 6-12 months. “Terrible customer service to donors.“ June 28, 2021 MW Marissa W Administrative AssistantReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years. “This allows the users to easlily give by text.“ November 10, 2020 BR Brad R IT ManagerReligious Institutions, 2 - 10 employeesUsed the software for: 6-12 months. “Really slow at church.“ May 5, 2022 ## Showing most helpful reviews Showing 1-25 of 181 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kyland E. Media Director Religious Institutions Used the software for: 2+ years ### "Good software, horrible customer service." February 9, 2020 4.0 Overall it's been okay. The customer service leaves something to be desired. Pros We installed a kiosk in our welcome center, and it's made giving much easier for our congregation. The ability to give via app, online, or kiosk has helped our church considerably. Cons The customer service. When Easytithe goes down, which is a more regular thing that we'd like, it takes FOREVER to get in touch with someone to fix it. Review Source Response from Ministry Brands February 11, 2020 Hi Kyland, We appreciate your time and highly value your review. Thanks for being a loyal customer! I am the Director of Customer Support and I would love to talk with you more about how we can serve you better! Our team is normally known for our exceptional attention to detail, and we regret that we missed the mark. I just called and left a message for you. Looking forward to assisting you further. Jeremy Director of Customer Support easyTithe TA Tamra A. Office Manager Religious Institutions Used the software for: 6-12 months ### "What a huge blessing this is!" August 21, 2019 5.0 The new generation wants to be able to give on line so that is now available to them at an affordable price for the church. The software is so user friendly and I like the ability to do my reports when needed. The apps are nice and the text giving is easy. The customer support has been absolutely fabulous to work with and have met all my needs. Pros The ease and use of the software is great. Many options, great resources, great bundle for the price. The customer service was so easy and friendly. Our new generation prefers easy and on line which all of the software, apps and website are super easy. Cons While I love having the ability to create the forms the way I need them to be, I do not like to create them. Alternatives considered [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)[FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) Reason for choosing easyTithe It was the best value with all the features we needed for our church on line giving Review Source WG Willis G. Senior Pastor Used the software for: 2+ years ### "Good until the last year " April 6, 2018 1.0 Pros Ease of use on church app online and text give and at one time the customer service Cons Their customer support is really, really, really bad over the past several of months it is the worst I have dealt with you open tickets and it takes over a month with no response and when they do respond they just close the ticket without completing the request. I have had major problem after major problem from deductions from wrong accounts, not depositing correct amounts, depositing donations to accounts that are not ours, not reflecting donors contributions and a list of other issue. I have spoken with customer reps they have passed me up to a manager they said would help to expedite. there was several occasions were I waited on hold for over 3 hours, finally I reached someone. We are currently shopping for over providers Review Source Response from Ministry Brands May 14, 2018 Hi, Willis! Thank you so much for sharing this feedback. We're deeply sorry for your experience with easyTithe. You're absolutely right¿support wait times were completely unacceptable this last fall. We did experience some service interruptions that impacted many of our customers, including you. While we're saddened that you were impacted by the issues, those challenges helped us identify shortcomings in our service model we have since corrected. Some of these improvements included staffing plans to ensure there are more resources to support you during the busiest times of the year. We'd be grateful to hear more about your experience and will reach out directly! Kevin R. Managing Partner of KVR Consultant Used the software for: 2+ years ### "Great uses for churches who have a lot of young people" May 2, 2018 5.0 Pros In this age everyone is mobile and do not write checks a lot. This is the right tool for your younger people who on text constantly. This is easy to set up a profile and add cc and it is very secure. Cons I do not see any issues with easy tithe, we had a small issue and the customer support even though the staff is VERY VERY NICE, the hold time takes forever. I think they was addressing the issue, but that is the only con. Review Source Carol B. Financial Secretary Religious Institutions Used the software for: 2+ years ### "Easytithe makes tithing easy even if you are not able to attend services." May 8, 2021 5.0 Easytithe has been a lifesaver during the time of pandemic when people are not able to congregate in services. It allow our members to continue to contribute and keeps our organization functioning. Pros It is very easy to set up the account and the reports are very easy to follow. This makes my job easier because of the easy to follow reports. Cons There is really nothing that I dislike about this software. Review Source Stevan S. Lead Pastor Religious Institutions Used the software for: 1-2 years ### "We've moved on to another solution" July 29, 2019 3.0 Initially, easyTithe was the solution we needed. It served us well until we were ready to bring our online giving solution under a different umbrella that included another suite of solutions we were already utilizing. Pros In our pursuit of an online giving solution, we found easyTithe to be the most affordable and offer the most bang for the buck. Implementation was simple and straightforward. We were pleased with how easy it was to get into an online giving solution. Cons Our least favorite aspect was the third-party reality of this solution. We didn't like having to link to yet another website to offer a giving solution on our website. Review Source Response from Ministry Brands August 22, 2019 Pastor Stevan, I am so sorry to hear you were not completely satisfied with your experience with easyTithe. We have recently added several systems like Breeze and Planning Center to our already long list of systems that we can integrate with. We have also made some great updates with our Giving Portal as well, you can embed our donor portal directly to your website and customize it in so many ways. We are sorry we lost you as a customer, if you are not completely satisfied with your new system, we would love to have you back with our family once again! Cynthia K. Tax Preparer, Notary, Bookkeeper Consumer Services Used the software for: 6-12 months ### "This Company is Dishonest" February 5, 2023 1.0 Pros Nothing - I do not recommend this product. Cons I am the bookkeeper for a very small church that was looking for an option for members who occasionally wanted to give online. I received a quote that said:PRICING $0 monthly fee / $0 Minimum / $0 startup fee / (optional $15/month for Text Giving) plus below transaction fees: Transaction fees on your donations are only: 1.99% Tiered + $0.39 Flat – Debit / Credit Cards or .75 % + $0.39 Flat Rate – ACH (e-check) Yet, 8 months in, they suddenly started charging $10 for months when there were no transactions. I tried emailing support who would give me no answers other than “there is a monthly minimum and if you don’t meet it, you are charged $10.”After I sent the quote that I had been given I was told that the agent would “research this” and get back to me. She never did, so I messaged again and got the same response as before. This company is dishonest - AVOID THEM. Review Source Darla S. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Horrible Experience" May 6, 2024 1.0 Pros Easy enough to set up and manage once it's going forward. Cons This company started charging us fees without telling us what for and their customer service and response time was AWFUL. They were not upfront about their transaction fees from the beginning and just got worse from there. Absolutely would not recommend for churches. Review Source Ron S. Yard Foreman - Receiving Manager Religious Institutions Used the software for: Less than 6 months ### "Great value to get us going!" February 19, 2019 4.0 We have made it easier to give to the general and special funds. We are hopeful that in the coming year that we will see an increase in the use of scheduled giving for our missions program. Pros We have found EasyTithe very easy to implement on our website. I cannot stress enough how simple it has been to set up the portal and get going with the service, literally within hours of signing on for the first time. We have had good response from our congregation and see a trend of growth in use of the service. Cons At this time we have had no real problem with the software. I believe our biggest challenge has been in integrating the information from the website into our existing record keeping. This is not a fault in the software. All the information we need is available. It has simply taken us a little time to figure out what information we need and how to access it when we need it. Review Source Ryan H. Worship & Executive Pastor Used the software for: 2+ years ### "We utilize EasyTithe to accept card donations at our church through a giving kiosk in our lobby. " February 27, 2018 3.0 Pros We subscribe to EasyTithe exclusively for its iPad kiosk functionality, and it works fairly well. As an app, it is generally reliable and when there have been issues, customer support has been able to help us resolve them reasonably quickly. Cons The user interface for admins is not very intuitive, and seems to be lacking features. In addition, the "Forms" feature appears to be no longer supported, yet still takes up prominent space on the kiosk app. Review Source KV Ken V. Executive Pastor Religious Institutions Used the software for: 2+ years ### "EasyTithe is Big PLUS" October 19, 2018 5.0 EasyTithe made our transition from the envelope system to online giving exceptionally smooth. While not all of our members are ready to make the switch, the system is easy to navigate. Many people rarely or ever write checks and easyTithe is a convenient easy to use system for both the user and the church Pros We've used EasyTithe online giving platform at church for about seven years. They were very helpful in walking us through the setup process and our members have found the interface easy to access. We like the app-based giving link and that it is included in our package. We continue to add users and believe it has had a positive effect on our overall giving. The user interface is the best part. If it isn't easy people won't use it! Cons We would like to have more flexibility in customizing giving reports. The options are limited and our giving secretary has to import data and rework it a bit when she does end of year reports. Review Source Response from Ministry Brands October 26, 2018 Thank you for your feedback, Ken! We're so glad you've found easyTithe to be a helpful tool for your church. If you're enjoying the native app, we'd also recommend checking out easytithe.com/MinistryOne for an even more robust church app option. Also, thank you for your feedback regarding reporting options. We are always working to enhance features. and input from our customers helps us make sure we're offering the best product possible. CO Christ O. Director Non-Profit Organization Management Used the software for: 2+ years ### "Started Charging with no Warning" March 20, 2017 2.0 In January I checked my online portal only to discover a red warning saying we had an outstanding invoice. This was the first indication of a change in policy, and not what I originally agreed to. I notified Easytithe and told them I understand they needed to raise prices, but a notification should have been sent with fair warning. Later that month Easytithe deducted 10 dollars without my permission or notification (because, of course I had given them access to my account). Along with this, deposits are now being delayed a bit. We are a small ministry and most of our giving is through Easytithe, so I soon realized we might have problems if the charge to the account was taken out and the deposits were delayed. This morning my account was overdrawn because Easytithe's charge came out and deposits were delayed over a weekend (third month in a row where this has happened). I have had the same customer service issues others noted. Stay away from Easytithe. We will be going to another service at the end of the month. Pros In that beginning it was easy to use, inexpensive, and reliable. Cons Bad customer service, deducting fees from bank account, some features not working, no annual statement function. Review Source Response from Ministry Brands April 21, 2017 Hi Christ - We sincerely apologize concerning your recent experience with easyTithe. It's important that we serve you efficiently and well at every turn. After looking into your account, it seems the deposits were batched within the normal 3-5 days for ACH. We did send an email about the new $10 security fee and listed the info on the invoice. Please make sure your email is current in the Admin account for these notifications. I appreciate your feedback and will make sure we find more ways to reach our customers with critical business information. We have experienced extreme growth and it is our first priority to take care of the churches we serve, so we will continue to build and refine our service to meet and exceed expectations. Again, I do appreciate your feedback and if there is anything else you would like to share, please email us at feedback@easytithe.com. MJ Monica J. Church Administrator Used the software for: 6-12 months ### "UNAUTHORIZED MONEY HAS BEEN TAKEN OUT OF ACCOUNT" January 12, 2018 2.0 Easy to use, affordable Pros easy to use and affordable .......We went almost one year without any issues...it wasn't until we grew as a ministry and were using this program on a regular basis that we started seeing serious issues Cons I have had 1 major issue that only was taken care of where one of my donors were charged 8 times and I was unable to see the error on the platform so I had to call customer service 3 days later because of the weekend and holiday. Over 2 days, I waited on hold for 5 hours, finally I reached someone, they said it was only something they can see and then made it to where I could finally see the charges? I was finally able to refund the donor almost a week later. I am CURRENTLY ON HOLD NOW for another issue where money has been deducted out our account. These issues are problematic and if I can't get this issue rectified immediately, our church will have to find another company Review Source Response from Ministry Brands January 16, 2018 Monica, Thank you for reaching out. We are aware of the error you referenced and it did cause unacceptable delays in our customer support system. We apologize, as this does not reflect what we know you deserve. Please know that the size of your congregation was not a factor in the error. We are working to ensure this does not happen again and are dedicated to serving you better. JY Josh Y. Associate Director Used the software for: 1-2 years ### "Poor customer service!" December 15, 2017 2.0 Pros Easy to use and implement. Plugs into website Allows AMEX Good use of multiple donor campaigns Cons I rarely write reviews...but IF you are considering using this service you need to be aware. They've had increased growth as an organization but seriously lack the infrastructure to support it. It will take several days to correct MAJOR donor-related issues. Their system has made errors in collecting double...triple and in one case 10 times one donation. Seriously! It will take them days to correct their mistakes and you'll spend hours on the phone to get a customer service representative. If you loose ONE donor...it's not worth it. Review Source Response from Ministry Brands January 3, 2018 Thank you for reaching out, Josh. The error you're referencing certainly caused a great influx of calls and long hold times. It's not the experience we expect for you and we are dedicated to providing an easy customer experience, as we are to an easy donor and donation experience. I apologize you did not receive that. We're excited for what is to come product and experience wise this year and hope we continue to have the privilege to serve you. BF Bill F. Pastor Religious Institutions Used the software for: 2+ years ### "Pretty good and getting better" November 27, 2018 4.0 This is such a win for us as a church as giving online is the way that so many want to give, as opposed to giving in an offering bag at the church. We've recently set up TEXT giving as well and that is fantastic! Pros It has solved a necessary issue for us. Online giving to a church is a key way to keep engagement and income moving forward. The interface is easy to work with and the ability to give to multiple funds on the same sign-in is great. Also the ability to see your giving history is big. Additionally, being able to set up recurring donations is very important for both the church and the user. Cons The reporting can be a tiny bit clunky but that continues to get better. Also, it used to take forever to get someone on the phone but that is now significantly better. Hold times used to be horrendous but today they are actually quite good. Review Source AH Anna H. Pastor Religious Institutions Used the software for: 2+ years ### "Great team to work with" September 5, 2019 5.0 Pros The Easytithe software is so user-friendly a person of any age can navigate through it. We have had no trouble with the service or software, and only have great things to say about the support staff. Whenever we contact the company, our issue is settled in a professional, prompt fashion. Cons The only part of the software we had trouble with is the MinistryOne App. We could not customize the APp to fit our Ministry structure. Our senior members had trouble connecting the App with their existing EasyTithe account. Reason for choosing easyTithe Ease of use, monthly cost, services available Review Source JG Judy G. Finance Director Religious Institutions Used the software for: 2+ years ### "We are very happy with Easytithe. Works great and is very efficient in meeting our needs." June 18, 2018 5.0 Very easy to utilize and to access from any computer. Pros Easytithe offers many fund options. It automatically moves the monies over to our bank account which makes it so much easier than other software. I would highly recommend this software to brand new churches as well as fully established churches. Cons I think the biggest concern I have is the extra monthly charge we are seeing for utilizing this software. While I realize there are regulatory costs to Easytithe, I think the fee and additional amount per transaction is more than enough to cover without having to assess another amount on top of that. I do pay less using Paypal, and even though I prefer Easytithe, any savings to a church (non-profit) is a big deal. Review Source KH Kristi H. Finance Secretary Religious Institutions Used the software for: 1-2 years ### "Reporting options need work" August 28, 2019 4.0 The customer service is good. They always do what they can to help you, however many of the issues I have had were not things that turned out to be design flaws, and beyond the scope of their job duties. Pros Most of our user have had little, if any, difficulties using this software. Cons Reports could be more functional. For example the auto batch reports do not match up to the deposit reports for the same periods. There is a separate transaction report that must be pulled if you need to see any comments left by the donors, because comments do not show up on deposit reports. There are multiple deposit reports that must be pulled to reconcile the books. There are also multiple billing invoices that must be pulled, and 1 in particular is not even available online and can not be mailed to a PO Box. So, if you do not accept mail at your physical location you have to put in support ticket every month to receive this specific invoice. Review Source CS Christopher S. Bookkeeper Religious Institutions Used the software for: 2+ years ### "An OK Choice for our Church" August 22, 2019 4.0 Our experience with EasyTithe is ok. No major problems - could be better, could be worse. Pros I'm able to pull the necessary information without too much hassle. Cons Although fees seem to be inline with most giving providers, its still a big chunk of money our church has to pay just to receive offerings. Wish it was easier for a giver to direct an offering to a temporary category not set up in the system (ie. the ability to type in a category instead of selecting "other"). In the past, customer service was impossible to contact. EasyTithe seems to be improving on that. A few quirks with text-to-give (ie. If the giver does not type in a category with a gift, it goes to the last used category by default. This has caused several problems). Review Source JD Janet D. Mktg Director Religious Institutions Used the software for: 2+ years ### "Great giving platform!" February 19, 2019 5.0 Pros I like the forms functionality, easy to use and very customizable. They are easy to embed on our website. I also like how this platform syncs with our CHMS Software. Cons It would really be nice to have the option for our member to be able to purchase t-shirts, hoodies and jackets for a store. Would love to have a store option that we could embed in our website. Review Source DC Debra C. secretary Religious Institutions Used the software for: 2+ years ### "easyTithe is Appropiately Named!" June 12, 2019 5.0 Giving our donors the option of donating on-line with a credit or debit card has really increased giving. We also have some donors that signed up for auto-donation to give the same amount each month and then they don't have to remember to donate. I've only had one issue with the software since we began using it and I heard back from customer service right away and the issue was quickly handled. Pros The ease of use of this software is what I like the most. Cons There is a bit of a lag in a donor giving to our church and the deposit showing up on our church operating account bank statement. If the donation comes at the end of the month, I have to wait until the beginning of the next month to give the donor contribution credit. However, this hasn't been much of any issue with our donors. Review Source ML Marcie L. Executive Assistant to CFO/Sr. Project Specialist Higher Education Used the software for: 2+ years ### "EasyTithe " August 27, 2018 4.0 We have been able to create forms to support payment processes. User friendly. Excellent support staff! Pros Overall the Easy-Tithe software is user friendly. The support staff is outstanding and very responsive. Cons The word "tithe" in the product title secludes this product to church genres. The Easy Tithe product has the potential to help a wider genre of organizations in addition to churches. Limited customization options with the form properties. We need more features to be able to meet our university's payment plan needs. Review Source PR Pierrette R. Administrator Used the software for: Less than 6 months ### "No Customer Service! Please wait on the line and continue holding ....for a month! " December 19, 2017 1.0 Easy set up Pros initially I liked it for ease of use...but God forbid you have even one issue. This is the only pro of this product. Easy set up... the buck stops here with easy tithe. Cons When the system takes double funds from a donor. You cannot easily get it reversed.I promise no one works the phone...and neither the online chat... no one is available. Then the voice recording has the audacity to say we know your time is important to you! What! You do not know how important my time is too me... or else you would answer the phone. Purchase at your own risk and the risk of having donors get very upset because you can't tell them what's going on! Review Source Response from Ministry Brands January 3, 2018 Pierrette, Thank you so much for reaching out. It's not easy to hear that we haven't provided you with the best possible experience, but it's important we know. With the duplication error, I know there were long hold times. It's not acceptable and we are dedicated to lessening the times you'll ever need assistance, and when you do, providing you with a timely and positive experience. I hope you'll give us to chance to show you that we are as dedicated to your time and experience as we are to the easy-to-use, advanced product. PS Pam S. Administrator Religious Institutions Used the software for: 2+ years ### "Church use" August 22, 2019 5.0 Having all the donor's contact information with the donation is very helpful for me as I must record all donations for a year end giving record. Pros I have looked for less expensive options for a merchant provider but have found that Easy Tithe provides all the necessary features that I need to record all our member giving. Cons Occasionally, a donation doesn't show up in a timely way when I print reports. The donation is made in the early hours of the morning and they aren't recorded in the same day as the date of donation. Reason for choosing easyTithe Leaders did not provide names with donations. Review Source KB Kris B. Director, Finance & Operations Used the software for: 1-2 years ### "Started ok-customer service nonexistent now." January 24, 2018 2.0 Pros Ease of use-when forms and donations are working. Reports have been improved, American Express charges now show up along with other credit cards on reports which wasn't always the case. Cons It is virtually impossible to get anyone to answer the phone. They encourage submitting questions through their help desk, but I have yet to get any replies back. They are forcing us to look for other options, even though it will be burdensome to switch all the donors who have automatically set up donations on a recurring basis. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.